HP 9040n HP LaserJet 9040/9050 - User Guide - Page 132
Toner smear, Loose toner, Repeating defects, Misformed characters, Fuser Modes, Print Quality
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Toner smear Also see Loose toner. ● Print a few more pages to see if the problem corrects itself. ● Try using a different type of paper. ● Make sure that the environmental specifications for the printer are being met (see Environmental specifications). ● Clean the inside of the printer (see Cleaning the printer, or go to www.hp.com/support/ lj9050_lj9040) and run a manual cleaning page to clean the fuser (see Using the printer cleaning page). ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) ● Replace the print cartridge. Loose toner Loose toner, in this context, is defined as toner that can be rubbed off the page. ● If paper is heavy or rough, try using a high fuser mode so that toner fuses more completely onto the paper. At the printer control panel, use Fuser Modes in the Print Quality menu (see Print quality submenu). ● If you have observed a rougher texture on one side of your paper, try printing on the nonrough side. ● Make sure that the environmental specifications for the printer are being met (see Environmental specifications). ● Make sure that paper type and quality meet HP specifications (see Paper specifications). ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) Repeating defects ● Print a few more pages to see if the problem corrects itself. ● If the distance between defects is 38 mm (1.5 in) or 94 mm (3.8 in), the print cartridge might need to be replaced. ● Clean the inside of the printer (see Cleaning the printer, or go to www.hp.com/support/ lj9050_lj9040) and run a manual cleaning page to clean the fuser (see Using the printer cleaning page). ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) Misformed characters ● Print a few more pages to see if the problem corrects itself. ● Make sure that the environmental specifications for the printer are being met (see Environmental specifications). ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) 130 Chapter 6 Problem solving ENWW