HP AiO400t HP All-in-One 1.4.3 & ProLiant Storage Server 6.9 Service Relea - Page 6

Workaround Not applicable. Issue: Intel NIC driver installation fails when installed over a network share Description The installation of the Intel network interface card driver fails when attempted over a network share. Workaround Perform the installation directly from the Service Release DVD or by copying the DVD contents to a local drive on the storage server. Issue: InstallShield Error 1607/1628 during Service Release installation Description Installation error 1607: Unable to install InstallShield Scripting Runtime and/or 1628: failed to complete installation may be reported during installation of the Service Release. This error can occur for various reasons, the most prevalent being a driver did not exit properly when the Service Release is run the first time. This issue is currently under investigation. Workaround Run the Service Release again after ensuring that no instances of the processes named msiexec.exe, setup.exe, or idriver.exe are running. Issue: User intervention required during installation of SMS v2.02 on HP ProLiant DL100 G2 Storage Servers and HP StorageWorks 400 All-in-One Storage Systems with the IMB v3.0 driver Description During installation of the Server Management System v2.02 on DL100 G2 Storage Servers and HP StorageWorks 400 All-in-One Storage Systems, the IMB v3.0 driver sometimes displays a security warning stating the driver does not have digital signature. Workaround Accepting the warning message by clicking Continue proceeds with the installation without any issues. Issue: The HP Storage Server Management console may not be available after installing the Service Release Description The HP Storage Server Management console may not be available after installing the Service Release for some HP ProLiant Storage Servers and HP StorageWorks All-in-One Storage Systems with the HP Storage Server R2 Localization DVD - Windows Multilingual User Interface (MUI) Pack installed. Using Windows Add or Remove Programs, remove the HP Storage Server Workaround Management Service. Run the Service Release installation again and install the HP Storage Server Management console component. Issue: A mapped drive with a disconnected network path might hang the HP Service release Wizard Description If you have a mapped drive assigned to a network path that is disconnected, it might hang the HP Service Release wizard during the installation process. • Provide the complete network path URL as the path. Workaround or • Reconnect the network path for the mapped drive in Windows Explorer. Issue: A reboot message is displayed even though the progress of installation is not complete Description After the installation of Windows Server 2003 Service Pack 2, a reboot message is prompted by the HP Service Release Wizard. However, the progress bar shows only around 50% completion. Workaround The reboot message can be ignored. 6