HP AiO400t HP All-in-One 1.4.3 & ProLiant Storage Server 6.9 Service Relea - Page 8

Enhancements and Component Updates

Page 8 highlights

When a check is supplied by the user for applicable ROM Flash components listed above, the Service Release Wizard will install the ROM Flash component supplied with the Service Release. The underlying ROM Flash component installer determines whether the installed version of the component will be updated or not. Workaround Refer to the cpqsetup.log located at C:\CPQSYSTEM\log to verify the installation status of the ROM Flash component. NOTE: Some ROM Flash components may not be applicable to your system. Issue: Network drive letter path does not work with the Service Release Wizard Description The HP Service Release wizard can show an error indicating failure in locating components when a network share is mapped to a drive letter. Workaround Provide the complete network UNC path of the HP Service Release component. Issue: HP Service Release setup does not automatically launch the HP Service Release Wizard on x64 platforms. Description After the installation of Service Release, the wizard is not launched automatically. Launch the wizard manually by selecting the HP Service Release Wizard on the Workaround desktop. Alternately, the wizard can be launched through Start > Program > HP Service Release > HP Service Release Wizard. Issue: HP Service Release Wizard does not start automatically after a restart Description After installing the prerequisite components of HP Service Release 6.9, the wizard will prompt for a restart. After the restart, the wizard might not start automatically. Start the wizard manually by selecting the HP Service Release Wizard on the Workaround desktop. Alternately, the wizard can be started through Start > Programs > HP Service Release > HP Service Release Wizard. Issue: The HP Service Release Wizard hangs Description The HP Service Release Wizard might appear to hang while downloading Service Release components from a network path. The wizard refreshes it automatically. The refresh occurs every few seconds, and Workaround in certain instances can extend to two minutes. If the hanging issue persists, restart the system. Issue: Selecting a network path for Windows Server 2003 Service Pack 2 is not accepted Description When installing the HP Service Release using the Web update version, a Browse button appears on the Prerequisite page if Microsoft Windows Server 2003 Service Pack 2 is not installed on the system. If you select a network path for the Service Pack 2 location, the wizard will not accept it. Workaround Copy the Microsoft Windows Server 2003 Service Pack 2 installer on the system locally, and provide the local path for selection. Enhancements and Component Updates Service Release 6.9 provides the following enhancements and updates for storage servers: • HP StorageWorks All-in-One Update, version 1.4.3 • HP ProLiant Smart Component Updates x86 Editions • HP ProLiant Smart Component Updates x64 Editions 8

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18

Workaround
When a check is supplied by the user for applicable ROM Flash components
listed above, the Service Release Wizard will install the ROM Flash component
supplied with the Service Release. The underlying ROM Flash component installer
determines whether the installed version of the component will be updated or not.
Refer to the cpqsetup.log located at C:\CPQSYSTEM\log to verify the installation
status of the ROM Flash component.
NOTE:
Some ROM Flash components may not be applicable to your system.
Issue:
Network drive letter path does not work with the Service Release Wizard
Description
The HP Service Release wizard can show an error indicating failure in locating
components when a network share is mapped to a drive letter.
Workaround
Provide the complete network UNC path of the HP Service Release component.
Issue:
HP Service Release setup does not automatically launch the HP Service Release Wizard on
x64 platforms.
Description
After the installation of Service Release, the wizard is not launched automatically.
Workaround
Launch the wizard manually by selecting the HP Service Release Wizard on the
desktop. Alternately, the wizard can be launched through
Start > Program > HP
Service Release > HP Service Release Wizard
.
Issue:
HP Service Release Wizard does not start automatically after a restart
Description
After installing the prerequisite components of HP Service Release 6.9, the wizard
will prompt for a restart. After the restart, the wizard might not start automatically.
Workaround
Start the wizard manually by selecting the HP Service Release Wizard on the
desktop. Alternately, the wizard can be started through
Start > Programs > HP
Service Release > HP Service Release Wizard
.
Issue:
The HP Service Release Wizard hangs
Description
The HP Service Release Wizard might appear to hang while downloading Service
Release components from a network path.
Workaround
The wizard refreshes it automatically. The refresh occurs every few seconds, and
in certain instances can extend to two minutes. If the hanging issue persists,
restart the system.
Issue:
Selecting a network path for Windows Server 2003 Service Pack 2 is not accepted
Description
When installing the HP Service Release using the Web update version, a
Browse
button appears on the Prerequisite page if Microsoft Windows Server 2003
Service Pack 2 is not installed on the system. If you select a network path for the
Service Pack 2 location, the wizard will not accept it.
Workaround
Copy the Microsoft Windows Server 2003 Service Pack 2 installer on the system
locally, and provide the local path for selection.
Enhancements and Component Updates
Service Release 6.9 provides the following enhancements and updates for storage servers:
HP StorageWorks All-in-One Update, version 1.4.3
HP ProLiant Smart Component Updates x86 Editions
HP ProLiant Smart Component Updates x64 Editions
8