HP AiO400t HP StorageWorks All-in-One Storage System Release Notes (434690-006 - Page 12

HP StorageWorks Storage Mirroring

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Data Protector Express 1. Use Data Protector Express to stop and then delete the Virtual Library Device. a. In Data Protector Express, select the Devices icon from the Favorites pane on the left. b. In the right pane, navigate until the desired device is displayed. c. Right-click the Virtual Library device and select Stop. Workaround d. After the device has been stopped, right-click again and select Delete. 2. Delete the storage folder used by Data Protector Express to store the backup data. The storage folder path can be found by right-clicking on the virtual library in All-in-One Storage Manager, selecting Properties, and then selecting the Storage tab. 3. Right-click on the virtual library in All-in-One Storage Manager and select Remove from view. Issue: Data Protector Express may encounter issues after upgrading to AiO 1.4.0 Description A Data Express configuration file, dpconfig.ini, may become corrupted during the upgrade to AiO 1.4.0. To protect against this potential problem, a backup of the configuration file is created prior to the upgrade. Possible issues may include: • Data Protector Express may fail to start • All-in-One Storage Manager may fail to discover previously existing backup jobs or may fail to create new jobs. • Data Protector Express may have no base license installed. The backup of the configuration file is named dpconfig.ini.bak and is located in the same directory. It may be used as a reference when making any necessary changes to the configuration file. To reset the dpconfig.ini file: 1. Navigate to C:\Program Files\HP\Data Protector Express\config\dpconfig.ini. 2. Open the file with a text editor. In the [configuration] section, make sure that disableNetwork is set to No. Example: disableNetwork=No. Workaround NOTE: The dpconfig.ini file contains an [international] section with information about the month, day and year. The order of the day, month and year will vary, depending on the language in which Data Protector Express is installed. The dateFixed field is required for integration with All-in-One Storage Manager and will result in errors if not present. 3. If Data Protector Express displays an alert that states No base license is installed, please add the following license key: MA0AGHSE-CS54E4MW-EKN6ZHME. To add the license key, select Help > Licenses, right click in the window and select New. Add the key in the New Licensedialog box. NOTE: This key will only work on AiO systems. HP StorageWorks Storage Mirroring This section describes issues related to HP StorageWorks Storage Mirroring, a service required to run replication on HP All-in-One Storage Systems. 12

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Data Protector Express
Workaround
1.
Use Data Protector Express to stop and then delete the Virtual Library Device.
a.
In Data Protector Express, select the
Devices
icon from the
Favorites
pane
on the left.
b.
In the right pane, navigate until the desired device is displayed.
c.
Right-click the
Virtual Library device
and select
Stop
.
d.
After the device has been stopped, right-click again and select
Delete
.
2.
Delete the storage folder used by Data Protector Express to store the backup
data. The storage folder path can be found by right-clicking on the virtual
library in All-in-One Storage Manager, selecting
Properties
, and then selecting
the
Storage
tab.
3.
Right-click on the virtual library in All-in-One Storage Manager and select
Remove from view
.
Issue:
Data Protector Express may encounter issues after upgrading to AiO 1.4.0
Description
A Data Express con
fi
guration
fi
le,
dpconfig.ini
, may become corrupted during
the upgrade to AiO 1.4.0. To protect against this potential problem, a backup of
the con
fi
guration
fi
le is created prior to the upgrade. Possible issues may include:
•
Data Protector Express may fail to start
•
All-in-One Storage Manager may fail to discover previously existing backup
jobs or may fail to create new jobs.
•
Data Protector Express may have no base license installed.
The backup of the con
fi
guration
fi
le is named
dpconfig.ini.bak
and is located
in the same directory. It may be used as a reference when making any necessary
changes to the con
fi
guration
fi
le.
Workaround
To reset the
dpconfig.ini
fi
le:
1.
Navigate to
C:\Program Files\HP\Data Protector
Express\config\dpconfig.ini
.
2.
Open the
fi
le with a text editor. In the
[configuration]
section, make sure
that
disableNetwork
is set to
No
. Example:
disableNetwork=No
.
NOTE:
The
dpconfig.ini
fi
le contains an
[international]
section with
information about the month, day and year. The order of the day, month
and year will vary, depending on the language in which Data Protector
Express is installed. The
dateFixed
fi
eld is required for integration
with All-in-One Storage Manager and will result in errors if not present.
3.
If Data Protector Express displays an alert that states
No base license is installed
,
please add the following license key:
MA0AGHSE-CS54E4MW-EKN6ZHME
.
To add the license key, select
Help
>
Licenses
, right click in the window and
select
New
. Add the key in the
New License
dialog box.
NOTE:
This key will only work on AiO systems.
HP StorageWorks Storage Mirroring
This section describes issues related to HP StorageWorks Storage Mirroring, a service required to run
replication on HP All-in-One Storage Systems.
12