HP AiO400t HP StorageWorks All-in-One Storage System Release Notes (434690-006 - Page 6

All-in-One Storage Manager

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All-in-One Storage Manager Description The data cannot be deleted due to insufficient privileges. All iSCSI LUNs created by All-in-One Storage Manager on a Windows server as part of hosting Exchange, SQL Server, and user-defined application storage, contain System Volume Information, a hidden system folder. This folder is by default only accessible to the SYSTEM user, and not to the Administrators group. There may also be other similar folders, such as SIS Common Store, if Single Instance Storage is enabled on the volume. Change the privileges as follows: 1. Navigate to the System Volume Information folder in the restored data. 2. Right-click the folder and select Properties. Workaround 3. On the Security tab, add the Administrators group and select Full Control for its permissions. The folder can now be deleted by an administrator. Repeat this process for any other folders that are inaccessible by administrators. Issue: Exchange Server 2007 logs an error (Event ID 9782 ) in event log when a snapshot is taken from All-in-One Storage Manager. Description When a snapshot of an Exchange 2007 storage group is taken by All-in-One Storage Manager, the snapshot succeeds but Exchange logs an error in the application event log on the Exchange server. This error is expected, and occurs because All-in-One Storage Manager intentionally does not mark the VSS snapshot as successful. When a VSS snapshot is reported as successful, Exchange truncates its log files for the storage group. This may not be desirable in the case of a snapshot which does not typically provide the same data protection as a backup done using a backup application such as the integrated Data Protector Express. Workaround The error may be ignored. The successful snapshot will appear in the list of snapshots in the Data Protection tab of All-in-One Storage Manager. Issue: Backup and/or Restore operations in ASM may fail if there is more than one File Volume configured on an iSCSI-Based LUN. Description The Backup and/or Restore operations in ASM may fail if there is more than one File Volume (partition) configured on an iSCSI-Based LUN (disk). Do not perform backup or restore operations in ASM on storage where more than Workaround one File Volume is hosted on a single iSCSI LUN. ASM never provisions more than one volume on iSCSI LUNs, and this situation will not be encountered for storage provisioned by ASM. Issue: Migrating storage using All-in-One Storage Manager may cause an error during volume creation Description When migrating storage using the All-in-One Storage Manager, the Create Volume task may fail in the following wizards: • Host an Exchange Storage Group Wizard • Create a Share Folder Wizard • Host a SQL Server Database Wizard • Host a User-Defined Application Wizard This is due to an error in Microsoft Virtual Disk Service (VDS). 6

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All-in-One Storage Manager
Description
The data cannot be deleted due to insuf
fi
cient privileges. All iSCSI LUNs created
by All-in-One Storage Manager on a Windows server as part of hosting Exchange,
SQL Server, and user-de
fi
ned application storage, contain
System Volume
Information
, a hidden system folder. This folder is by default only accessible to
the SYSTEM user, and not to the Administrators group. There may also be other
similar folders, such as
SIS Common Store
, if
Single Instance Storage
is enabled
on the volume.
Workaround
Change the privileges as follows:
1.
Navigate to the
System Volume Information
folder in the restored data.
2.
Right-click the folder and select
Properties
.
3.
On the
Security
tab, add the Administrators group and select
Full Control
for its permissions.
The folder can now be deleted by an administrator. Repeat this process for any
other folders that are inaccessible by administrators.
Issue:
Exchange Server 2007 logs an error (Event ID 9782 ) in event log when a snapshot is taken
from All-in-One Storage Manager.
Description
When a snapshot of an Exchange 2007 storage group is taken by All-in-One
Storage Manager, the snapshot succeeds but Exchange logs an error in the
application event log on the Exchange server. This error is expected, and occurs
because All-in-One Storage Manager intentionally does not mark the VSS snapshot
as successful. When a VSS snapshot is reported as successful, Exchange truncates
its log
fi
les for the storage group. This may not be desirable in the case of a
snapshot which does not typically provide the same data protection as a backup
done using a backup application such as the integrated Data Protector Express.
Workaround
The error may be ignored. The successful snapshot will appear in the list of
snapshots in the
Data Protection
tab of All-in-One Storage Manager.
Issue:
Backup and/or Restore operations in ASM may fail if there is more than one File Volume
con
fi
gured on an iSCSI-Based LUN.
Description
The Backup and/or Restore operations in ASM may fail if there is more than one
File Volume (partition) con
fi
gured on an iSCSI-Based LUN (disk).
Workaround
Do not perform backup or restore operations in ASM on storage where more than
one File Volume is hosted on a single iSCSI LUN. ASM never provisions more than
one volume on iSCSI LUNs, and this situation will not be encountered for storage
provisioned by ASM.
Issue:
Migrating storage using All-in-One Storage Manager may cause an error during volume creation
Description
When migrating storage using the All-in-One Storage Manager, the
Create Volume
task may fail in the following wizards:
•
Host an Exchange Storage Group Wizard
•
Create a Share Folder Wizard
•
Host a SQL Server Database Wizard
•
Host a User-De
fi
ned Application Wizard
This is due to an error in Microsoft Virtual Disk Service (VDS).
6