HP AiO400t HP StorageWorks All-in-One Storage System release notes (5697-7584, - Page 5

System Administration, All-in-One Storage Manager

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Issue: Installation of All-in-One Version 1.4.2 Some settings may be lost when upgrading to All-in-One version 1.4.2 Description The following settings may be lost while upgrading to All-in-One version 1.4.2 if the All-in-One Storage Manager is unable to communicate with all of its agents when Finalize Installation is clicked: • Snapshot schedules get set to None • Lists of snapshots are deleted • User defined application names change to the volume name on the application server • Shares no longer have a size limit 1. 2. Workaround 3. Make sure all All-in-One Storage Manager Agents have been updated to the same version of the All-in-One Storage Manager Agent as the version of All-in-One Storage Manager that is on the All-in-One Storage System. Make sure that All-in-One Storage Manager has the necessary credentials for each application on each application server: a. In the All-in-One Storage Manager Actions pane, select Application Credentials. b. If any applications do not have correct credentials, update the credentials by clicking the Update Credentials button. Run the following command from a Command Prompt: "C:\Program Files\HP\HP All-in-One Storage Manager\hpkacli.exe" force upgrade System Administration This section describes issues related to system administration of the All-in-One Storage Systems. System Administration Issue: Virtual tapes may be lost when connecting to the All-in-One Storage Server Description Connecting the All-in-Storage Server to a VLS1000i tape device using the Microsoft iSCSI initiator may result in the virtual tapes disappearing from the system every hour. Install a hardware initiator on the All-in-One Storage Server and configure the Workaround VLS1000i virtual tape device to use the hardware initiator. Refer to the installation instructions included in the hardware initiator. All-in-One Storage Manager This section describes issues related to HP StorageWorks All-in-One Storage Manager (ASM) running on All-in-One Storage Systems. All-in-One Storage Manager Issue: Exchange, SQL Server, and user-defined application data restored to an alternate location cannot be deleted Description The data cannot be deleted due to insufficient privileges. All iSCSI LUNs created by All-in-One Storage Manager on a Windows server as part of hosting Exchange, SQL Server, and user-defined application storage, contain System Volume Information, a hidden system folder. This folder is by default only accessible to the SYSTEM user, and not to the Administrators group. There may also be other similar folders, such as SIS Common Store, if Single Instance Storage is enabled on the volume. All-in-One Storage System 5

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Installation of All-in-One Version 1.4.2
Issue:
Some settings may be lost when upgrading to All–in–One version 1.4.2
Description
The following settings may be lost while upgrading to All-in-One version 1.4.2 if
the All-in-One Storage Manager is unable to communicate with all of its agents
when
Finalize Installation
is clicked:
•
Snapshot schedules get set to
None
•
Lists of snapshots are deleted
•
User de
fi
ned application names change to the volume name on the application
server
•
Shares no longer have a size limit
Workaround
1.
Make sure all All-in-One Storage Manager Agents have been updated to the
same version of the All-in-One Storage Manager Agent as the version of
All-in-One Storage Manager that is on the All-in-One Storage System.
2.
Make sure that All-in-One Storage Manager has the necessary credentials for
each application on each application server:
a.
In the All-in-One Storage Manager Actions pane, select
Application
Credentials
.
b.
If any applications do not have correct credentials, update the credentials
by clicking the
Update Credentials
button.
3.
Run the following command from a Command Prompt:
"C:\Program
Files\HP\HP All-in-One Storage Manager\hpkacli.exe"
force upgrade
System Administration
This section describes issues related to system administration of the All-in-One Storage Systems.
System Administration
Issue:
Virtual tapes may be lost when connecting to the All-in-One Storage Server
Description
Connecting the All-in-Storage Server to a VLS1000i tape device using the Microsoft
iSCSI initiator may result in the virtual tapes disappearing from the system every
hour.
Workaround
Install a hardware initiator on the All-in-One Storage Server and con
fi
gure the
VLS1000i virtual tape device to use the hardware initiator. Refer to the installation
instructions included in the hardware initiator.
All-in-One Storage Manager
This section describes issues related to HP StorageWorks All-in-One Storage Manager (ASM) running on
All-in-One Storage Systems.
All-in-One Storage Manager
Issue:
Exchange, SQL Server, and user-de
fi
ned application data restored to an alternate location cannot
be deleted
Description
The data cannot be deleted due to insuf
fi
cient privileges. All iSCSI LUNs created
by All-in-One Storage Manager on a Windows server as part of hosting Exchange,
SQL Server, and user-de
fi
ned application storage, contain
System Volume
Information
, a hidden system folder. This folder is by default only accessible to
the SYSTEM user, and not to the Administrators group. There may also be other
similar folders, such as
SIS Common Store
, if
Single Instance Storage
is enabled
on the volume.
All-in-One Storage System
5