HP C9657A HP Color LaserJet 5500 series printer - User Guide - Page 179
EN_WW, Printer response problems, The network is not con d
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Issue Cause Unable to select the printer from If you are using a switch box, the computer the printer may not be selected for the computer. The printer's Ready indicator light is not lit. A printer message other than Ready appears on the printer control panel. The correct printer driver is not installed in the computer. The correct printer and port are not selected on the computer. The network is not configured properly for this printer. The power source receptacle is not working correctly. Solution Select the correct printer through the switch box. Press PAUSE/RESUME to return the printer to the Ready state. See Control panel messages. Install the correct printer driver. Select the correct printer and port. Use the network software to verify the printer's network configuration, or consult with the network administrator. Connect the printer to a different power receptacle. EN_WW Printer response problems 169