HP CM6030 Service Manual - Page 487

Table 7-4 Control-panel messages (continued) Control panel message Description Recommended action ● 10.10.07 Supply memory error (e-label for the magenta image drum) ● 10.10.08 Supply memory error (e-label for the yellow image drum) 10.90.XY - Replace Cartridge A toner replenishment malfunction occurred and the toner concentration in the image drum dropped below 30%. This applies to both HP and non-HP print cartridges. ● 10.90.00 - Replace Black Cartridge ● 10.90.01 - Replace Cyan Cartridge ● 10.90.02 - Replace Magenta Cartridge ● 10.90.03 - Replace Yellow Cartridge See Change print cartridges on page 105. If replacing the print cartridge does not resolve the problem, replace the image drum. See Change image drums on page 108. If replacing the image drum does not resolve the problem, replace the appropriate cartridge interface PCA. See Print-cartridge interface PCA (yellow and magenta) on page 300 or Print-cartridge interface PCA (cyan and black) on page 299. 10.xx.yy Supply Memory Error The product cannot read or write to at least one print cartridge e-label, or an e-label is missing from a print cartridge. Reinstall the print cartridge, or install a new HP print cartridge. 11.XX Internal clock error To continue touch OK The product's real time clock experienced an error. Whenever the product is turned off and then turned on again, set the time and date at the control panel. See Use the control panel on page 14. 13.01 Paper feed 1, Paper late jam If the error persists, you might need to replace the formatter. ● The leading edge of the paper fed from Follow the onscreen instructions to locate Tray 1 stopped before reaching the and remove the paper or obstruction. registration sensor (C). ● The leading edge of the paper fed from Tray 2 stopped before reaching the registration sensor (B). ● The leading edge of the paper fed from Tray 3 stopped before reaching the registration sensor (A-1). ● The leading edge of the paper fed from Tray 4 stopped before reaching the registration sensor (A-2). ● The leading edge of the paper fed from Tray 5 stopped before reaching the registration sensor (A-3). See Figure 7-4 Paper-path sensors on page 511 to determine the location of the sensor originating the failure. 13.02 Paper Stop Jam In Tray 2 at Sensor The paper stopped at the registration sensor Follow the onscreen instructions to locate D (D). and remove the paper or obstruction. See Figure 7-4 Paper-path sensors on page 511 to determine the location of the sensor originating the failure. ENWW Control-panel messages 441