HP CQ1859s CQ1859, CQ1859e, and CQ1859s LCD Monitors User Guide - Page 27
Troubleshooting, Solving Common Problems
View all HP CQ1859s manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 27 highlights
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank. Power cord is disconnected. Connect the power cord. Power button on side panel of Press the side panel power button. the monitor is turned off. Video cable is improperly connected. Connect the video cable properly. Refer to Chapter 3, Setting Up the Monitor on page 4 for more information. Screen blanking is active. Press any key on the keyboard or move the mouse to inactivate the screen blanking utility. Screen image appears distorted; text is fuzzy or blurred; image quality is degraded. The computer's graphics card resolution is set lower or higher than the monitor's native resolution. Set the computer's display resolution to the same mode as the monitor's recommended native screen resolution to provide the best picture quality. Image appears blurred, indistinct, or too dark. Brightness and contrast are too low. Press the Auto/OK button on the side panel. If this does not correct the image, press the Menu button to open the OSD Menu, and adjust the brightness and contrast scales as needed. Image is not centered Position may need adjustment. Press the Menu button to access the OSD menu. Select Image Control/Horizontal Position or Vertical Position to adjust the horizontal or vertical position of the image. Check Video Cable is displayed on screen. Monitor video cable is disconnected. Connect the video cable between the computer and monitor. Be sure that the computer power is off while connecting the video cable. Input Signal Out of Range. Change Settings to 1366 x 768 @ 60Hz is displayed on screen. Video resolution and/or refresh rate are set higher than what the monitor supports. Restart the computer and enter Safe Mode. Change the settings to a supported setting (see Recognizing Preset Display Resolutions on page 24). Restart the computer so that the new settings take effect. The monitor is off but it did not seem to The monitor's power saving enter into a low-power sleep mode. control is disabled. In the monitor's OSD menu, select Management > Power Saver. The control should be set to On to allow the monitor to enter into low-power modes. ENWW Solving Common Problems 21