Introduction
........................................................................................................................................................................................................................
115
Troubleshoot print quality
........................................................................................................................................................................................
116
Solve wired network problems
.......................................................................................................................................................................................
128
Introduction
.......................................................................................................................................................................................................................
128
Poor physical connection
.......................................................................................................................................................................................
128
The computer is unable to communicate with the printer
.............................................................................................................
129
The printer is using incorrect link and duplex settings for the network
................................................................................
129
New software programs might be causing compatibility problems
.......................................................................................
129
The computer or workstation might be set up incorrectly
.............................................................................................................
129
The printer is disabled, or other network settings are incorrect
...............................................................................................
130
Solve wireless network problems
................................................................................................................................................................................
130
Introduction
.......................................................................................................................................................................................................................
130
Wireless connectivity checklist
.........................................................................................................................................................................
130
The printer does not print after the wireless configuration completes
.................................................................................
131
The printer does not print, and the computer has a third-party firewall installed
..........................................................
131
The wireless connection does not work after moving the wireless router or printer
..................................................
131
Cannot connect more computers to the wireless printer
..............................................................................................................
132
The wireless printer loses communication when connected to a VPN
................................................................................
132
The network does not appear in the wireless networks list
..........................................................................................................
132
The wireless network is not functioning
.......................................................................................................................................................
132
Reduce interference on a wireless network
.............................................................................................................................................
133
Appendix A
Service and support
...........................................................................................................................................................................................
134
HP limited warranty statement
......................................................................................................................................................................................
134
UK, Ireland, and Malta
................................................................................................................................................................................................
135
Austria, Belgium, Germany, and Luxemburg
.............................................................................................................................................
136
Belgium, France, and Luxemburg
......................................................................................................................................................................
136
Italy
...........................................................................................................................................................................................................................................
137
Spain
......................................................................................................................................................................................................................................
138
Denmark
..............................................................................................................................................................................................................................
138
Norway
.................................................................................................................................................................................................................................
138
Sweden
................................................................................................................................................................................................................................
139
Portugal
................................................................................................................................................................................................................................
139
Greece and Cyprus
.....................................................................................................................................................................................................
139
Hungary
...............................................................................................................................................................................................................................
140
Czech Republic
...............................................................................................................................................................................................................
140
Slovakia
................................................................................................................................................................................................................................
140
Poland
....................................................................................................................................................................................................................................
141
Bulgaria
.................................................................................................................................................................................................................................
141
Romania
................................................................................................................................................................................................................................
141
Belgium and the Netherlands
..............................................................................................................................................................................
142
Finland
..................................................................................................................................................................................................................................
142
Slovenia
...............................................................................................................................................................................................................................
142
Croatia
..................................................................................................................................................................................................................................
143
Latvia
.....................................................................................................................................................................................................................................
143
Lithuania
..............................................................................................................................................................................................................................
143
Estonia
..................................................................................................................................................................................................................................
143
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
.............................................
144
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