HP Color LaserJet Enterprise Flow MFP X57945zs User Guide - Page 200
jam errors in the fuser exit area when printing to a stapler/stacker or floor-standing finisher
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1. If paper is visible in the output bin, grasp the leading edge and remove it. 2. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 3. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.60 jam errors in the fuser exit area when printing to a stapler/stacker or floorstanding finisher Use the following procedure to check for paper in all possible jam locations in the output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.60.51, 13.60.52 Paper too short jam ● 13.60.61, 13.60.62, 13.60.63, 13.60.64 Inter-Page Gap Jam NOTE: The images provide do not show any accessories or copy module attached to the printer. 13.60 jam errors in the fuser exit area when printing to a stapler/stacker or floor-standing finisher 189