HP Color LaserJet Enterprise Flow MFP X677z User Guide - Page 221

Table 8-11 Output defects Sample Description Possible solutions Printed pages have curled edges. The curled edge can be along the short or 1. long side of the paper. Two types of curl are possible: 2. ● Positive curl: The paper curls toward the printed side. The defect occurs in dry environments or when printing high-coverage pages. ● Negative curl: The paper curls away from the printed side. The defect occurs in high-humidity environments or when printing lowcoverage pages. Reprint the document. Positive curl: From the printer control panel, select a heavier paper type. The heavier paper type creates a higher temperature for printing. Negative curl: From the printer control panel, select a lighter paper type. The lighter paper type creates a lower temperature for printing. Try storing the paper in a dry environment prior to use, or use freshly opened paper. 3. Print in duplex mode. 4. If the issue persists, go to support.hp.com. The paper does not stack well in the output tray. The stack might be uneven, 1. Reprint the document. skewed, or the pages might be pushed out of the tray and onto the floor. Any of 2. Extend the output bin extension. the following conditions can cause this defect: 3. If the defect is caused by extreme paper curl, refer to the ● Extreme paper curl troubleshooting steps for "Output curl." ● The paper in the tray is wrinkled or deformed 4. Use a different paper type. ● The paper is a non-standard paper 5. Use freshly opened paper. type, such as envelopes 6. Remove the paper from the output ● The output tray is too full tray before the tray gets too full. 7. If the issue persists, go to support.hp.com. 210 Chapter 8 Solve problems