HP Color LaserJet Enterprise MFP 6800 User Guide - Page 258

The header is appended to the top of the page when the overlay option is enabled This fax issue is a normal part of operation. For all forwarded faxes, the printer appends the overlay header to the top of a page. This is normal operation. A mix of names and numbers is in the recipients box This fax issue is a normal part of operation. Names and numbers can both display, depending on where they are from. The fax address book lists names, and all other databases list numbers. This is normal operation. A one-page fax prints as two pages Verify the fax issue, and try the suggested solution. The fax header is being appended to the top of the fax, pushing text to a second page. To print a one page fax on a single page, set the overlay header to overlay mode, or adjust the fit-to-page setting. A document stops in the document feeder in the middle of faxing Verify the fax issue, and try the suggested solution. A jam is in the document feeder. Clear the jam, and send the fax again. The volume for sounds coming from the fax accessory is too high or too low Verify the fax issue, and try the suggested solution. The volume setting needs to be adjusted. Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu. 246 Chapter 9 Solve problems