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HP Color LaserJet Enterprise MFP M480 Manual
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- HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 1
HP Color LaserJet Enterprise MFP M480 User Guide www.hp.com/support/colorljM480MFP - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 2
- HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 3
HP Color LaserJet Enterprise MFP M480 User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information. - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 4
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 5
view ...4 Printer specifications ...7 Technical specifications ...7 Supported operating systems...8 Mobile printing solutions...10 Printer 26 Print envelopes...26 Envelope orientation...27 Load and print labels ...27 Manually feed labels ...28 Label orientation ...28 3 Supplies, accessories, and - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 6
type (Windows)...47 Additional print tasks...48 Print tasks (macOS)...48 How to print (macOS)...48 Automatically print on both sides (macOS)...49 Manually print on both sides (macOS) ...49 Print multiple pages per sheet (macOS)...50 Select the paper type (macOS)...50 Additional print tasks...50 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 7
Copy on both sides (duplex) ...63 Additional copy tasks...64 6 Scan...67 Set up Scan to Email ...67 Introduction...67 Before you begin ...67 Step one: Access the HP Embedded Web Server (EWS)...68 Step two: Configure the Network Identification settings ...68 Step three: Configure the Send to Email - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 8
Manually configure IPv6 TCP/IP parameters from the control panel 132 Link speed and duplex settings ...133 Printer security features ...134 Introduction ...134 Security statements...134 Assign an administrator password ...134 IP Security...135 Encryption support ...137 9 Solve problems...139 vi - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 9
13.D1, 13.D3 jam error in the duplexer ...169 13.E1 jam error in the output bin ...171 Resolving color print quality problems ...171 Introduction ...171 Troubleshoot print quality ...172 Improve copy image quality ...184 Check the scanner glass for dirt and smudges ...184 Calibrate the scanner...186 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 10
network is not functioning...200 Reduce interference on a wireless network...200 Solve fax problems ...200 Checklist for solving fax problems...200 General fax problems ...202 Appendix A Service and support ...205 HP limited warranty statement...205 UK, Ireland, and Malta...206 Austria, Belgium - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 11
Web site...215 Data stored on the toner cartridge...216 End User License Agreement ...216 Customer self-repair warranty service ...220 Customer support ...220 Appendix B Environmental product stewardship program ...221 Protecting the environment ...221 Ozone production...221 Power consumption...221 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 12
Canada ICES-003 Compliance Statement 228 VCCI statement (Japan)...228 EMC statement (Korea)...228 EMC statement (China) ...228 Power cord instructions...228 Power cord statement (Japan) ...229 Laser safety...229 Laser statement for Finland ...229 Nordic Statements (Denmark, Finland, Norway, Sweden - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 13
's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Warning icons Use caution if you see a warning icon on your HP - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 14
when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet when connecting the product to a power source. If you - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 15
Printer views Identify certain parts of the printer and the control panel. Printer front view Identify the parts on the front of the printer. Figure 1-1 Printer front view 1 11 10 9 8 2 7 6 5 4 3 Number Description 1 Document feeder 2 Regulatory label (inside the front door) 3 Tray 2 4 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 16
Figure 1-2 Printer rear view 7 6 1 2 3 4 5 Number Description 1 Front door release button 2 Fax ports cover NOTE: The fax ports are behind the cover. 3 USB port for job storage or connecting accessories 4 USB port for direct connection to a computer 5 Ethernet port 6 Power connection - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 17
installed.) ● Wireless: View or change wireless connection settings. (Wireless features available with optional wireless accessories installed.) ● Ethernet: View or change Ethernet connection settings. ● HP Web Services: View information to connect and print to the printer using HP Web - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 18
Number 4 Item Help button 5 Copy button 6 Number of copies field 7 Applications area 8 Home-screen page indicator Description Select the Help button system. to open the embedded help The system provides a list of help topics or information about a topic when using the Home screen, an - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 19
Table 1-1 Touchscreen control panel actions (continued) Action Description Example Printer specifications Determine the specifications for your printer model. Technical specifications Review the technical specifications for the printer. Product numbers for each model ● M480f - #3QA55A Table 1-2 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 20
HP Accessibility Kit HP Accessibility Assistant HP USB Universal Card Reader HP LEGIC Card Reader M480f Optional Optional Optional Optional Supported operating systems Use the following information to ensure printer compatibility with your computer operating system. Linux: For information and - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 21
HP Easy Start to install the HP print driver. 1. Go to 123.hp.com. 2. Follow the steps provided to download the printer software. Table 1-7 Supported operating systems and print drivers Operating system Print driver (for Windows, or the installer on the web for macOS) Windows 7, 32-bit and 64 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 22
. NOTE: Update the printer firmware to ensure all mobile printing capabilities are supported. ● Wi-Fi Direct (with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed) ● HP ePrint via email (requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● Google - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 23
Figure 1-4 Dimensions for the M480f model 1 2 3 Table 1-9 Dimensions for the M480f model Measurement Printer fully closed 1. Width 415.4 mm (16.35 in) 2. Height 399.8 mm (15.74 in) 3. Depth 472 mm (18.59 in) Weight (with cartridges) 23.3 kg (51.37 lb) Table 1-10 Dimensions for the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 24
for each printer status or function. Table 1-12 Power consumption (average, in watts) Printing Ready Sleep Auto-Off/Manual-On Manual Off 581 W 21.9 W 1.0 W 0.08 W 0.08 W Electrical specifications Review the electrical specifications for the printer. NOTE: Power requirements are - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 25
Installation Guide that came with the printer. For additional instructions, go to HP support on the web. Go to http://www.hp.com/support/colorljM480MFP for HP's all-inclusive help for the printer, which includes the following information: ● Install and configure ● Learn and use ● Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 26
● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ● Find instructions about how to use the Microsoft Add Printer tool 14 Chapter 1 Printer overview - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 27
inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Introduction Use caution when loading the paper trays. CAUTION: Do not - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 28
1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down. 2. Slide out the tray extension. 3. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size. 16 Chapter 2 Paper trays - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 29
4. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum height indicators. For information on how to orient the paper, see Tray 1 paper orientation on page 17. 5. At the computer, begin the printing process from the software application. Make sure that - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 30
123 123 Table 2-1 Tray 1 paper orientation (continued) Paper type Output How to load paper Pre-punched 1-sided or 2-sided printing Face-up Holes toward the left side of the printer Load paper to Tray 2 Review the following information about loading paper to Tray 2. Load paper Tray 2 Follow - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 31
1. Open Tray 2. 2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 32
, see Tray 2 paper orientation on page 21. 5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 33
NOTE: When loaded with legal-size paper, Tray 2 does not close all of the way. 7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 2 paper orientation When - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 34
Table 2-2 Tray 2 paper orientation (continued) Paper type Output How to load paper 123 Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 35
1. Open Tray 3. 2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 36
5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 37
Table 2-3 Tray 3 paper orientation (continued) Paper type Output How to load paper 123 Letterhead or preprinted 2-sided printing Face-down Top edge away from the printer Prepunched 1-sided printing or 2-sided printing Face-up Holes on left side of the printer 123 Tray 3 paper orientation - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 38
after sending the print job to the printer. In addition to the instructions provided below, you can view the following video of how to load drop-down list, select Envelope. 6. In the Paper source drop-down list, select Manual feed. 7. Click the Finishing tab. 8. If the Print on both sides option is - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 39
10. In the Print dialog box, click the Print button to print the job. Envelope orientation When using envelopes, load them according to the information in the following table. Table 2-4 Envelope orientation Tray How to load Tray 1 Face-up Short, postage-end leading into the printer Tray 2 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 40
size for the sheets of labels. 5. In the Paper type drop-down list, select Labels. 6. In the Paper source drop-down list, select Manual feed. NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is configured for the correct size of paper, so it is not necessary - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 41
Table 2-5 How to load labels (continued) Tray How to load labels Tray 2 Load sheets of labels face-up with the top of the sheet at the back of the tray. Label orientation 29 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 42
30 Chapter 2 Paper trays - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 43
● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 44
Table 3-2 Supplies - For distribution in North America and Latin America only Item Description Cartridge number HP 414A Black Original LaserJet Standard-capacity replacement 414A Toner Cartridge black toner cartridge HP 414A Cyan Original LaserJet Standard-capacity replacement 414A Toner - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 45
www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 46
Table 3-6 Customer self-repair parts Item Description Self-replacement options Part number 150-sheet paper input tray Replacement cassette for Tray 2 Mandatory RM2-6377-000CN 550-sheet paper feeder Replacement optional Tray 3 assembly Mandatory CF404-67901 Configure the HP toner-cartridge - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 47
2. Open the following menus: a. Manage Supplies b. Cartridge Policy 3. Select Authorized HP. Use the printer control panel to disable the Cartridge Policy feature From the printer control panel, a network administrator can disable the Cartridge Policy feature. This removes the restriction that only - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 48
Supply Settings area, select Off from the Cartridge Policy drop-down list. 5. Click the Apply button to save the changes. Troubleshoot Cartridge Policy control panel error messages Review the recommended actions for Cartridge Policy error messages. Table 3-7 Cartridge Policy control panel error - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 49
b. Cartridge Protection 3. Select Protect Cartridges. 4. When the printer prompts to confirm, select Continue to enable the feature. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 50
5. Click the Apply button to save the changes. Troubleshoot Cartridge Protection control panel error messages Review the recommended actions receive a message on the printer, or if you have print quality problems. Toner cartridge information The printer indicates when the toner cartridge level is - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 51
toner cartridge from the printer and gently rock the cartridge back and forth end to end. For graphical representation, see the cartridge replacement instructions. Reinsert the toner cartridge into the printer, and then close the cover. To purchase cartridges or check cartridge compatibility for the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 52
Table 3-10 Supplies - For distribution in Europe, Middle East, Russia, CIS, and Africa only (continued) Item Description Cartridge number Part number HP 415X High Yield Yellow High-capacity replacement Original LaserJet Toner Cartridge yellow toner cartridge 415X W2032X HP 415X High Yield - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 53
Number 1 2 3 Description Imaging drum CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems. Handle Memory chip CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 54
3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it. 4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging. 5. Remove the toner cartridge from the opened packaging shell. Place the used toner - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 55
the cartridge. 7. Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can cause print-quality problems. Also, do not expose the cartridge to light unnecessarily. 8. Insert the new toner cartridge into the drawer. Make sure that the color chip on - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 56
box the new cartridge came in, or use a large cardboard box and fill it with several cartridges you need to recycle. See the enclosed recycling guide for information about recycling. In the US, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 57
-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Print tasks (Windows) Learn about common printing tasks for Windows - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 58
print on both sides of the paper. Use a paper size and type supported by the duplexer. 1. From the software program, select the Print option. Properties dialog. 5. In the Print dialog, click Print to print the job. Manually print on both sides (Windows) Use this procedure for printers that do not - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 59
3. Click the Finishing tab. 4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog. 5. In the Print dialog, click Print to print the first side of the job. 6. Retrieve - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 60
the OK button. Additional print tasks Locate information on the Web for performing common printing tasks. Go to http://www.hp.com/support/colorljM480MFP. Instructions are available for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 61
option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (macOS) Use this procedure for printers that do automatic duplexer installed or to print on paper that the duplexer does not support. NOTE: This feature is available if you install the HP print driver. - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 62
the Print button. Additional print tasks Locate information on the Web for performing common printing tasks. Go to http://www.hp.com/support/colorljM480MFP. Instructions are available for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 63
● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the first or last pages of the document on different paper ● Print watermarks on a document Store print jobs on the printer to print later or print privately Store print jobs in the printer - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 64
Storage menu. NOTE: If the Job Storage menu is not showing, follow the instructions in the "Disable or enable job storage feature" section to activate the menu must provide the required PIN at the control panel. The job is deleted manually or by the job retention schedule. 5. To use a custom user - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 65
● Replace Existing File: Overwrite the existing stored job with the new one. 6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 66
and BLE printing HP provides Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This is an optional accessory. These features enable Wi-Fi capable (mobile) devices to make a wireless - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 67
wired or wireless network and have Internet access. ● HP Web Services must be enabled on the printer, and the printer must be registered with HP Smart . Follow this procedure to enable HP Web Services and register with HP Smart: 1. Open the HP Embedded Web Server (EWS - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 68
available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/MobilePrinting. Print from a USB flash drive This printer features easy - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 69
● .pcl ● .ps ● .cht Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following methods to enable the port: Method one: Enable the USB port from the printer control panel Use the printer control panel to enable the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 70
1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it. 2. From the Home screen on the printer control panel, navigate to the Print application, and then - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 71
NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 3. Select the Security tab. 4. On the left side of the screen, select General Security. 5. Scroll down - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 72
60 Chapter 4 Print - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 73
all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Make a copy Copy a document or picture from the scanner glass or - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 74
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 5-1 Buttons on the right side of the preview pane Button Description Use these - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 75
of the paper. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Copy application, and then select the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 76
ready, touch Start to begin copying. Additional copy tasks Locate information on the Web for performing common copy tasks. Go to http://www.hp.com/support/colorljM480MFP. Instructions are available for copy tasks, such as the following: 64 Chapter 5 Copy - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 77
● Copy or scan pages from books or other bound documents ● Copy mixed-size documents ● Copy or scan both sides of an identification card ● Copy or scan a document into a booklet format Additional copy tasks 65 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 78
66 Chapter 5 Copy - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 79
all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Set up Scan to Email The printer has a feature that enables it to - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 80
smtp.mycompany.com) NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically found by doing an Internet search. For example - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 81
NOTE: Configuring email setup on the Networking tab is an advanced process and might require the assistance of a system administrator. 1. Using the EWS top navigation tabs, click Networking. NOTE: For configuring the network settings for use with Office 365, Step five: Set up Send to Email to use - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 82
1. Using the EWS top navigation tabs, click Scan/Digital Send. 2. In the left navigation pane, click Email and Scan to Network Folder Quick Setup Wizards. 3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link. NOTE: If a message displays indicating that - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 83
cases, the default port number does not need to be changed. NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider's website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 84
● MTIFF ● XPS ● PDF/A HP LaserJet Enterprise Flow MFP printers or MFP printers that are connected to a digital send software (DSS) server also support the following OCR file types: ● Text (OCR) ● Unicode Text (OCR) ● RTF (OCR) ● Searchable PDF (OCR) ● Searchable PDF/A (OCR) ● HTML (OCR) ● CSV (OCR - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 85
Table 6-2 Scan settings (continued) Option Description ● 200 dpi ● 300 dpi ● 400 dpi ● 600 dpi 7. Review the Summary area, and then click Finish to complete the setup. Method two: Advanced configuration using the Email Setup Use the following steps for advanced configuration using the E-mail - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 86
These problems can be prevented by entering a number in Split emails if larger than (MB). - In most cases, the default port number does not need to be changed. However, when using the Enable SMTP SSL Protocol option, port 587 must be used. - If you are using Google™ Gmail for email service, select - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 87
c. On the Server Authentication Requirements dialog, select the option that describes the server's authentication requirements: - Server does not require authentication, and then click Next. - Server requires authentication ○ From the drop-down box, select Use credentials of user to connect after - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 88
Field Restrictions Specify whether users must select an email address from an address book or whether users are allowed to enter in an email address manually. CAUTION: If Users must select from address book is selected, and any of the address fields are also set as User editable, changes to those - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 89
Table 6-6 File settings (Advanced Settings - optional) (continued) Feature Description PDF encryption If the file type is PDF, then this option encrypts the output PDF file. A password must be specified as part of the encryption. The same password must be used to open the file. The user will be - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 90
Table 6-8 Scan Settings (continued) Feature Description Contrast Select a value to adjust the contrast of the file. Sharpness Select a value to adjust the sharpness of the file. Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview. - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 91
Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook account Configure the outgoing email server using the following procedure. 1. Using the EWS top navigation tabs, click Networking. 2. In the left navigation pane, click TCP/IP Settings. 3. In the TCP/IP Settings - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 92
the Port Number field, type 587. NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB). These problems can be prevented by entering a number in Split emails if larger server setup. For more information, go to Microsoft's Support page. 80 Chapter 6 Scan - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 93
Set up Scan to Network Folder Set up the Scan to Folder feature to scan documents directly to network folder. Introduction This section explains how to enable and configure the Scan to Network Folder function. The printer has a feature that enables it to scan a document and save it to a network - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 94
Step two: Set up Scan to Network Folder Set up Scan to Network Folder using one of the following methods. Method one: Use the Scan to Network Folder Wizard Use this option for basic configuration of the Save to Network Folder feature using the Scan to Network Folder wizard. NOTE: Before you begin: - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 95
b. In the Quick Set Description field, type a description explaining what the Quick Set will save. c. Click Next. 6. On the Configure Destination Folder dialog, complete the following information: a. In the UNC Folder Path field, type a folder path where the scan will go. The folder path can either - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 96
2. In the left navigation pane, click Scan to Network Folder Setup. Step two: Configure the Scan to Network Folder settings Use the following procedure to complete Scan to Network Folder setup. Step one: Begin the configuration Use the following steps to begin configuration. 1. On the Scan to - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 97
4. Click Next. Dialog two: Folder Settings Use the Folder Settings dialog to configure the types of folders the printer sends scanned documents to and the folder permissions. There are two types of destination folders to select from: ● Shared folders or FTP folders ● Personal shared folders There - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 98
is no Domain Name Server (DNS). In this case, it is best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a new IP address. On a typical home router, this is done by setting a static IP address that is on the same subnet, but - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 99
NOTE: If an FTP site is outside the firewall, a proxy server must be specified under the network settings. These settings are located in the EWS Networking tab, under the Advanced options. a. Select Save to an FTP Server. b. In the FTP Server field, type the FTP server name or IP address. c. In the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 100
documents to a folder configured for read and write access, complete the following steps. NOTE: Send only to folders with read and write access supports folder verification and job notification. 1. If it is not already selected, select Send only to folders with read and write access. 2. To require - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 101
▲ On the Notification Settings dialog, complete one of the following tasks: ● Option one: Do not notify. a. Select Do not notify. b. To prompt the user to review their notification settings, select Prompt user prior to job start, and then click Next. ● Option two: Notify when job completes. a. - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 102
Table 6-9 Scan settings (continued) Feature Description Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview. Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option. Erase Edges Select - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 103
a network folder, USB flash drive, or email message, and then manually upload the files to the SharePoint site. Introduction Set up the Scan and then scan documents directly to a SharePoint site. Scan to SharePoint supports all scanning options, including the ability to scan documents as images or - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 104
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set Follow the steps to enable the Scan to SharePoint feature and create a Scan to SharePoint Quick Set. 1. Using the top navigation tabs, click Scan/Digital Send. 2. In the left navigation pane, click Scan to SharePoint®. - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 105
e. Select an option from the Authentication Settings drop-down menu. Select whether it is necessary to sign in to the SharePoint site with credentials, or store the credentials within the Quick Set. NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 106
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon, - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 107
Table 6-11 Buttons on the right side of the preview pane (continued) Button Description Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 108
Table 6-13 File settings for Scan to SharePoint (continued) Feature Description Duplicate filename suffix default [filename]_YYYYMMDDT File Name Preview Enter a file name, and then click the Update Preview button. File Numbering Format Select a file name format for when the job is divided into - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 109
NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. Step two: Enable Scan to USB Drive Enable Scan to USB Drive using the following steps. 1. Select the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 110
3. If you clicked Add, the Quick Sets Setup page opens. Complete the following information: a. Quick Set Name: Enter a title for the new Quick Set. b. Quick Set Description: Enter a description of the Quick Set. c. Quick Set Start Option: To set how the Quick Set starts, click either Enter - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 111
Table 6-14 Scan settings for Scan to USB Drive setup (continued) Feature Description Contrast Select a value to adjust the contrast of the file. Sharpness Select a value to adjust the sharpness of the file. Image Preview Select whether to require or make optional a displayed preview of the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 112
or contact list. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 113
8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 6-16 Buttons on the left side of the preview pane Button Description Expand the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 114
at any time. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 115
a. Select the New Folder icon . b. Select the New Folder field, type the folder name, and then select OK. 4. Make sure that you have selected the correct folder. 5. Touch the Job Name text field to open a touchscreen keyboard, type the name for the file, and then select the Enter button . 6. To - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 116
Table 6-19 Buttons on the right side of the preview pane (continued) Button Description Use this button to rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Use this button to delete the selected pages. NOTE: This button is available only in the thumbnail - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 117
use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 118
Table 6-20 Buttons on the left side of the preview pane (continued) Button Description Collapse the preview screen. Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 6-21 Buttons on the right side of the preview pane - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 119
drive, or email message, and then manually upload the files to the SharePoint site. Scan to SharePoint supports all scanning options, including the ability to glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 120
6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 6-22 Buttons on the left side of the preview pane Button Description Expand the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 121
use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. Insert the USB drive into the USB port near the printer control panel. 3. From the Home screen on - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 122
7. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 6-24 Buttons on the left side of the preview pane Button Description Expand the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 123
designed to help businesses of all types, including healthcare, financial services, manufacturing, and public sector, manage a fleet of printers performing common scan tasks. Go to http://www.hp.com/support/colorljM480MFP. Instructions are available for performing specific scan tasks, such as the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 124
112 Chapter 6 Scan - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 125
configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information a phone line (for analog fax) or to an Internet or network fax service. Set up fax by using the printer control panel Configure the fax features using - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 126
3. Select the location from the list on the right side of the screen, and then select Next. 4. Touch the Company Name text field, and use the keypad to type the company name. 5. Touch the Fax Number text field, and use the keypad to type the sending fax number. Select Next. 6. Verify that the date - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 127
of the fax be sent again. The Error Correction Mode feature is enabled by default. You should turn it off only if you are having trouble sending or receiving a fax and if you are willing to accept the errors in the transmission and a probable quality reduction in the image. Turning off - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 128
Receive Mode The Receive Mode setting determines how the fax accessory receives fax jobs. Select one of the following options: ● Automatic ● TAM ● Fax/Tel ● Manual Rings to Answer The Rings to Answer setting determines the number of times the phone rings before the call is answered by the fax - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 129
from the printer. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Fax application, and then select the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 130
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 7-5 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 131
Create a fax printing schedule Faxes print automatically upon receipt, but they can also be stored and printed on a schedule that you determine. After you create the schedule, you can enable or disable the schedule as needed. 1. From the Home screen on the printer control panel, navigate to the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 132
the confirmation prompt. Additional fax tasks Locate information on the Web for performing common fax tasks. Go to http://www.hp.com/support/colorljM480MFP. Instructions are available for fax tasks, such as the following: ● Create and manage fax speed dial lists ● Configure fax billing codes ● Use - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 133
-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 134
When the printer is connected to the network, the HP Embedded Web Server is automatically available. NOTE: The HP Embedded Web Server is not accessible beyond the network firewall. How to access the HP Embedded Web Server (EWS) Use the following steps to open the EWS. 1. From the Home screen on the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 135
Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic web pages that help solve problems. These pages also show additional services panel display. Remote Control-Panel Provides a way to troubleshoot or manage the printer from a browser window on a - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 136
or remove third-party software packages that extend or modify the functionality of the printer. Provides connection information about third-party job-statistics services, or enables local serverless device job accounting. Quota Settings Provides connection information about third-party job-quota - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 137
: The following are the default links. Table 8-3 HP Embedded Web Server Other Links list Menu Description HP Instant Support Connect to the HP website to find solutions to printer problems. Shop for Supplies Connect to the HP website for information on purchasing original HP supplies, such as - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 138
Table 8-5 HP Embedded Web Server Scan/Digital Send tab Menu Description Email Setup Configure the default email settings for digital sending, including the following: ● Settings for the outgoing mail (SMTP) server ● Settings for Email Quick Sets jobs ● Default message settings, such as the " - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 139
Settings for using a LAN fax service ● Settings for using an Internet fax service Manage speed dials, including the Troubleshooting tab Refer to the table for settings in the Troubleshooting tab. Table 8-8 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 140
troubleshooting printing issues. Diagnostic Data NOTE: This item is available only if an administrator password is set from the Security tab. Export printer information to a file that can be useful for HP technical support to use for detailed problem ● Set a custom device Service Access Code. ● Set - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 141
IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server model. Other Settings Configure general printing protocols and services supported by the print server. The available options depend on the print server model, but can include firmware update, LPD queues, USB settings - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 142
. This page displays if the web pages support multiple languages. Optionally, select supported languages through language-preference settings in the browser secure, such as printing protocols, print services, discovery protocols, name resolution services, and configuration- management protocols. 802 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 143
Configure IP network settings Use the EWS to configure the printer network settings. Printer sharing disclaimer Review the following disclaimer. HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 144
Settings icon. 2. Open the following menus: a. Networking b. Ethernet c. TCP/IP d. IPV 4 Settings e. Config Method 3. Select the Manual option, and then touch the Save button. 4. Open the Manual Settings menu. 5. Touch the IP Address, Subnet Mask, or Default Gateway option. 6. Touch the first field - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 145
c. TCP/IP d. IPV6 Settings 3. Select Enable, and then select On. 4. Select the Enable Manual Settings option, and then touch the Done button. 5. To configure the address, open the Address menu, and then touch the field to open a keypad. 6. Use - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 146
, to secure data, and to prevent access to valuable hardware components. Security statements Review this important security statement. The printer supports security standards and recommended protocols that help you keep the printer secure, protect critical information on your network, and simplify - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 147
and have an HP Jetdirect print server, you can configure IPsec by using the Networking tab in the HP Embedded Web Server. Encryption support: HP High Performance Secure Hard Disks The hard disk provides hardware-based encryption so you can securely store sensitive data without impacting printer - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 148
To configure the printer to use 1 watt or less of power while in sleep mode, enter times for both the Sleep after Inactivity and Auto Off after sleep settings. NOTE: HP does not recommend using deep sleep settings if you have Security Solutions installed. In some situations, the printer does not - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 149
solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go/webjetadmin - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 150
138 Chapter 8 Manage the printer - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 151
9 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support. The following information is correct at the time of publication. For current information, see http://www.hp.com/ support/colorljM480MFP. For more information: HP's all-inclusive help - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 152
and gently rock the cartridge back and forth end to end. Reinsert the toner cartridge into the printer and close the cover. 140 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 153
Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. To extend the life of the toner, gently rock the cartridges back and forth end to end. Consider having a replacement available to install when print quality is no - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 154
HP-authorized service or support provider. To access, in a supported web browser following solutions can help solve problems if the printer is not guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 155
Figure 9-1 Size markings for Tray 1 or the multipurpose tray Figure 9-2 Size markings for cassette trays 5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 156
1 2 A3 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint- of the roller location for various printers. 144 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 157
Figure 9-4 Roller locations for Tray 1 or the multipurpose tray The printer picks up multiple sheets of paper If the printer picks up multiple sheets of paper from the tray, try these solutions: 1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 158
the tabs near the stack-height marks. These tabs help hold the paper in the correct position as it enters the printer. 146 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 159
-height markings Figure 9-7 Tab for the paper stack 6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 160
to MFP printers only. ● The original might have something on it, such as staples or self-adhesive notes, that must be removed. 148 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 161
. ● The document feeder input tray or output bin might contain more than the maximum number of pages. Make sure the paper stack fits below the guides in the input tray, and remove pages from the output bin. ● Verify that there are no pieces of paper, staples, paper clips, or other debris - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 162
guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the printer. 7. If you are printing on heavy, embossed, or perforated paper, use the manual instructions - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 163
1. Open the document feeder cover. 2. Remove any jammed paper. 3. Close the document feeder cover. 31.13 jam error in the document feeder 151 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 164
area. 5. Open the scanner lid. If paper is jammed behind the white plastic backing, gently pull it out. 6. Lower the scanner lid. 152 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 165
the input tray is not overloaded and that the tray guides are set to the correct size. Make sure that instructions. NOTE: Lift up the roller assembly to access and clean the second roller . 10. If the error persists, contact your HP-authorized service or support provider, or contact customer support - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 166
NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly against the document. Remove all staples and paper clips from original pulling it straight out. 2. If you cannot see the jammed sheet, close Tray 1, and then remove Tray 2. 154 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 167
3. At the left side of the Tray 2 cavity, press the tab to lower the tray plate, and then remove any paper. Remove the jammed sheet by gently pulling it straight out. 4. Push the tray plate back up into place. 5. Reinstall Tray 2. 6. Make sure the type and quality of the paper being used meets the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 168
guides are set to the correct paper size. 8. Ensure the tray is not overfilled. Paper should be below the 3 triangles in the following image. 9. If the error persists, contact your HP-authorized service or support provider, or contact customer support Paper jam in tray 2 156 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 169
1. Pull the tray completely out of the printer. 2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 2. NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. 13.B2.D2 jam error in tray 2 157 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 170
4. Open the rear door and look for and clear any paper present or obstructions in the paper path. 5. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 158 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 171
and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the fill mark or over the tab (line below 3 triangles). See following images. 7. If the error persists, contact your HP-authorized service or support provider - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 172
● 13.A3.D3 - Jam in tray 3 1. Pull the tray completely out of the printer. 2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 3. NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. 160 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 173
4. Open the rear door and look for and clear any paper present or obstructions in the paper path. 5. Check the following are for paper. Remove paper by gently pulling paper out. 13.A3 jam error in tray 3 161 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 174
error persists, ensure that the tray width and length guides are set to the correct paper size for the for the printer. 8. If the error persists, contact customer support at www.hp.com/go/contactHP, or contact an HP-authorized service or support provider. 13.B2 jam error in rear door Use the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 175
When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.B2.A1 - Jam in rear door ● 13.B2.D1 - Jam in rear door ● 13.B2.A2 - Jam in rear door ● 13.B2.D2 - Jam in rear door ● 13.B2.A3 - Jam in rear door ● 13.B2.D3 - Jam in rear door ● 13.B2.AD - - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 176
3. Reinsert and close Tray 3. NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. 4. Open the rear door and look for and clear any paper present or obstructions in the paper path. 164 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 177
error persists, ensure that the tray width and length guides are set to the correct paper size for the paper for the printer. 7. If the error persists, contact customer support at www.hp.com/go/contactHP, or contact an HP-authorized service or support provider. 13.B4, 13.B5 jam error in fuser input - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 178
cool before handling it. 1. Open the rear door. 2. Gently pull out any jammed paper from the rollers in the rear door area. 166 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 179
being used meets the HP specifications for the printer. 6. Ensure the paper tray guides are set to the correct size for the paper loaded. 7. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam error in fuser - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 180
. 1. Open the rear door. 2. Gently pull out any jammed paper from the rollers in the rear door area. 3. Close the rear door. 168 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 181
and quality of the paper being used meets the HP specifications for the printer. 5. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.D1, 13.D3 jam error in the duplexer Use the following procedure to check for - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 182
4. Close the duplexer. 170 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 183
persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/ problems Use the information below to troubleshoot print-quality, color-quality, and image-quality problems on HP Color LaserJet Enterprise printers. Introduction The troubleshooting - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 184
image defects, see Troubleshoot image defects. Update the printer firmware Try upgrading the printer firmware. For instructions, go to www.hp.com/support. Print from a different software program Try printing from a different software program. If the page prints correctly, the problem is with the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 185
iv. Adjust paper type b. Select the paper type that matches the type loaded in the tray. c. Use the arrows to increase or decrease the humidity and resistance setting. 5. Make sure the driver settings match the control panel settings. NOTE: The print driver settings will override any control panel - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 186
if applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated 1. From the Home screen on the printer control panel, select the Support Tools menu. 2. Select the following menus: a. Maintenance b. Calibration/ - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 187
and the printing environment. Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of cuts, nicks, tears - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 188
Test Page, and then follow the instructions on the printed pages. 5. , print quality, and printer feature support for most users ● Developed to are based on PCL 5 Troubleshoot color quality Calibrating the printer these steps to resolve print-quality problems such as misaligned color, colored - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 189
. Do not turn the printer off until the calibration process has finished. 4. Wait while the printer calibrates, and then try printing again. Troubleshoot image defects Review examples of image defects and steps to resolve these defects. Table 9-3 Image defects table quick reference Defect Defect - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 190
list of the supported paper sizes and types for the printer. NOTE: The term "fusing" refers to the part of the printing process where toner is affixed to paper. The following examples depict letter-size paper that has passed through the printer with the short edge first. 178 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 191
heavier media than what you are using. This slows the print speed and might improve the print quality. 6. If the issue persists, go to support.hp.com. Description The entire printed page is black. Possible solutions 1. Visually inspect the cartridge to check for damage. 2. Make sure that the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 192
match. If necessary, select a lighter paper type. 5. If the issue persists, go to support.hp.com. Table 9-7 Color plane registrations defects (color models only) Sample Description Possible solutions lighter paper type. 3. If the issue persists, go to support.hp.com. 180 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 193
panel, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level. 5. Make sure that the printer is within the supported operating temperature and humidity range. 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. Troubleshoot image defects 181 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 194
paper. Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 5. If the issue persists, go to support.hp.com. Table 9-11 Light . 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. 182 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 195
is caused by ● Extreme paper curl extreme paper curl, refer to the troubleshooting steps for "Output ● The paper in the tray is wrinkled or the tray gets too full. 7. If the issue persists, go to support.hp.com. Description Possible solutions Light vertical streaks that usually span the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 196
5. If the issue persists, go to support.hp.com. Improve copy image quality If the printer is having copy quality problems, try the following solutions in the order guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 197
damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strips of glass on the left side of - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 198
. NOTE: When using the document feeder, make sure to adjust the guides in the input tray so they are against the original document. 1. From on the printer control panel, navigate to the Support Tools application, and then select the Support Tools icon. 2. Open the following menus: Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 199
● Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear crisper, but decreasing it could make photos appear smoother. ● Darkness: Increase or decrease the amount of white and black used in colors in scanned images. ● Contrast: Increase or decrease the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 200
feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 201
damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strips of glass on the left side of - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 202
panel, navigate to the Scan application, and then select the Scan icon. 2. Select one of the following Scan features: ● Scan to Email 190 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 203
● Scan to Network Folder ● Scan to USB Drive ● Scan to Job Storage ● Scan to SharePoint® 3. Select Options, and then select Image Adjustment. 4. Adjust the sliders to set the levels, and then select Done. 5. Select Send or Save to start the scan. NOTE: These settings are temporary. After you have - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 204
feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 205
damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strips of glass on the left side of - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 206
. Optimize fax quality for text or pictures Optimize the fax job for the type of image being scanned: text, graphics, or photos. 194 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 207
d. Fit to Page 3. Select the On option to enable the setting, or select the Off option to disable it. Send to a different fax machine The problem might be related to fax machine settings or supplies status. Try sending the fax to a different fax machine. If the fax quality is better, the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 208
the following to check the sender's fax machine. Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the sender's fax machine. If a different fax machine is unavailable, ask the sender to consider making the following changes: ● Make sure the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 209
Solve wireless network problems Check the following information to resolve wireless network issues. Introduction Use the troubleshooting information to help first update the printer firmware. For instructions on how to update the printer firmware, go to http://support.hp.com, search for your printer - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 210
when it is searching for a wireless network.) ● Verify that the service set identifier (SSID) is correct: - For a wireless connection to access point and the printer. Make sure poles, walls, or support columns containing metal or concrete do not separate the printer and wireless 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 211
correct. 1. Make sure that the router or printer connects to the same network that your computer connects to. 2. Print a configuration page. 3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer. 4. If the numbers are not the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 212
. 1. For printers that do not support simultaneous wired and wireless connections, make connects to. a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID network. Solve fax problems Use the following sections to solve issues involving - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 213
directly to the phone jack on the wall to determine whether the problem is with the surge-protection device. Are you using a phone company voice-messaging service or an answering machine? If the rings-to-answer setting for the messaging service is lower than the rings-to-answer setting for the fax - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 214
Page does not print, there might be a problem with the analog fax accessory. If you are using LAN fax or Internet fax, those configurations could be disabling the feature. Table 9-14 Analog-fax accessory troubleshooting Status conditions Possible solutions Operational / Enabled1 Operational - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 215
Turn off the JBIG setting. No fax address book button displays Verify the fax issue, and try the suggested solution. None of the contacts in the selected contacts list have fax information associated with them. Add the necessary fax information. Not able to locate the Fax settings in HP Web Jetadmin - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 216
204 Chapter 9 Solve problems - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 217
period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 218
judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee. Ireland: folgt: Deutschland: HP Deutschland GmbH, Schickardstr. 32, D-71034 Böblingen 206 Appendix A Service and support - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 219
et répond des défauts de conformité existant lors de la délivrance. Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa charge par le contrat ou a été réalisée sous sa responsabilité ». Article L211 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 220
/ecc-net/index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une garantie légale Calle Vicente Aleixandre, 1 Parque Empresarial Madrid - Las Rozas, E-28232 Madrid 208 Appendix A Service and support - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 221
(http://ec.europa.eu/consumers/solving_consumer_disputes/non judicial_redress/ecc-net/index_en.htm). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti. Norway HPs garanti er en begrenset og - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 222
/consumers/solving_consumer_disputes/non-judicial_redress/ecc net/index_en.htm). A fogyasztóknak jogában áll, hogy megválasszák, hogy a jótállással kapcsolatos igényüket 210 Appendix A Service and support - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 223
a HP korlátozott jótállás alapján vagy a kétéves, jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik. Czech Republic Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 224
om te kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het aanspreken van de verkoper in toepassing van de wettelijke garantie. 212 Appendix A Service and support - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 225
Finland HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta maassanne vastaavan HP:n edustajan yhteystiedot ovat: Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 226
for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 227
obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At help determine if the cartridge is genuine and take steps to resolve the problem. Your cartridge might not be a genuine HP cartridge if you notice the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 228
device for purposes of using the Software. b. Storage. You may copy the Software into the local memory or storage device of your device. 216 Appendix A Service and support - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 229
must register and establish an account on HP ID in order to use the Software. It is your responsibility to obtain and maintain all equipment, services and software needed for access to and use of the HP ID account, any applications linked via this Software, and your device(s), as well as - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 230
respect to the Software or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. 17. CONSUMER RIGHTS. Consumers in some countries, states or territories - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 231
options. If you are a consumer within the meaning of the Australia Consumer Law and you are purchasing the Software or warranty and support services for the Software which are not of a kind ordinarily acquired for personal, domestic or household use or consumption, then despite any other provision - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 232
your country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on the - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 233
. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge. Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 234
on how to return HP printing supplies. Multi-lingual program information and instructions are also included in every new HP LaserJet print cartridge package. 1 the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper and - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 235
a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle. Electronic hardware recycling HP encourages customers to recycle used electronic hardware. For more - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 236
the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach. Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements For product power data, including the power consumption of - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 237
Substances Table (China) CHR-LJ-PK-MFP-02 Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 238
Substances Table (Taiwan) For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 239
C Regulatory information Regulatory statements Regulatory model identification numbers For regulatory identification purposes, your product is assigned a regulatory model number. Regulatory model numbers should not be confused with marketing names or product numbers. Product model number HP Color - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 240
. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 241
1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. For other US/Canada - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 242
VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser. Nordic Statements (Denmark, Finland, - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 243
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) 231 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 244
its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility issues, please contact does it imply that any product is compatible with all of Telecom's network services. This equipment may not provide for the effective hand-over of a - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 245
for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 246
de connexion appropriée. Le client doit être conscient que le respect des conditions ci-dessus ne peut pas empêcher la dégradation du service dans certaines situations. Les réparations de l'équipement certifié doivent être coordonnées par un représentant désigné par le fournisseur. Toute réparation - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 247
XXX XXXXXXXX) は、HP Belarus 24 мая 2017 383 BY. Belarus 235 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 248
236 Appendix C Regulatory information - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 249
Windows 45 Windows 45 duplexer clear jams 169 jams 149 duplexing manually (Mac 48 manually (Windows 45 E easy-access USB printing 56 edge-to-edge Eurasian conformity 227, 231 Explorer, versions supported HP Embedded Web Server........121 F fax block 119 feeding problems 200, 202 Index 237 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 250
required 113 FCC regulations 227, 228 feeding problems 200, 202 Finnish laser safety statement..... Services.......121, 122, 129 information pages 121-123 opening 131 other links list........... 121, 122, 125 troubleshooting managing the printer overview 121 manual duplex Mac 48 Windows 45 - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 251
139 online support 205, 220 operating systems, supported............8 optimize copy 154 Tray 2 149, 156 Tray 3 159 paper pickup problems solving 142, 145 paper trays overview 15 part numbers 31 1 15 print on both sides Mac 48 manually, Windows 45 Windows 45 print settings HP Embedded - HP Color LaserJet Enterprise MFP M480 | Color LaserJet Enterprise MFP M480 User - Page 252
227, 232 TCP/IP manually configuring IPv4 parameters 131 manually configuring IPv6 parameters 131 technical support online 205, 220 toner jams 149, 150 network problems 196 overview 139 paper feed problems 142 wired network 196 wireless network 197 troubleshooting tools HP Embedded Web
User Guide
HP Color LaserJet Enterprise MFP M480
www.hp.com/support/
colorljM480MFP