HP D5064S User Guide - HP L156v 15" and L176v 17" LCD Monitors - Page 27

Using the Worldwide Web, Preparing to call Technical Support

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Page 27 highlights

Troubleshooting Unsupported Mode. Try Different Video Card Setting - Your computer resolution is out of VESA specification. Using the Worldwide Web For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to: http://www.hp.com/support. Preparing to call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: ■ The monitor ■ Monitor model number ■ Serial number for the monitor ■ Purchase date on invoice ■ Conditions under which the problem occurred ■ Error messages received ■ Hardware configuration ■ Hardware and software you are using User Guide A-3

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Troubleshooting
User Guide
A–3
Unsupported Mode. Try Different Video Card Setting
-
Your
computer resolution is out of VESA specification.
Using the Worldwide Web
For online access to technical support information, self-solve
tools, online assistance, community forums of IT experts, broad
multivendor knowledge base, monitoring and diagnostic tools, go
to:
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■
The monitor
■
Monitor model number
■
Serial number for the monitor
■
Purchase date on invoice
■
Conditions under which the problem occurred
■
Error messages received
■
Hardware configuration
■
Hardware and software you are using