HP DL360 Performing an HP ProLiant server NMI crash dump - Page 5

Under Microsoft Windows, the Advanced tab of the System Control Panel applet.

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Under Microsoft Windows Obtain the appropriate software as depicted in Table 2 before proceeding to the crash dump procedures. Table 2. Prerequisites Microsoft operating system HP software Option 1 Microsoft Windows 2000 with Service Pack 4 or later ProLiant Support Pack (PSP) for Microsoft Windows 2000 Option 2 Microsoft Windows Server 2003 with Service Pack 1 or later ProLiant Support Pack (PSP) for Microsoft Windows Server 2003 Option 3 Microsoft Windows Server 2003 x64 Edition ProLiant Support Pack (PSP) for Microsoft Windows Server 2003 x64 Edition NOTE: Use either the PSP version that shipped with the ProLiant server or a later version from the HP website. To generate a crash dump after an NMI: 1. Install a supported Microsoft Windows operating system, as directed by the onscreen directions. NOTE: For optimal functionality, HP highly recommends installing the PSP to obtain the appropriate system management driver, after operating system installation completes. This is an optional step since the system management driver is not required for the NMI functionality to work. 2. Enable the write debugging information option under the Startup and Recovery properties page in the Advanced tab of the System Control Panel applet. 3. Set the Windows registry: To enable NMI Crash Dump: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl\NMICrashDump = (DWORD)1 To disable NMI Crash Dump: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl\NMICrashDump = (DWORD)0 WARNING: Before making changes in the Registry, HP recommends that you make a copy of the system settings. This will allow you to restore the system settings if there are errors. 5

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Under Microsoft Windows
Obtain the appropriate software as depicted in Table 2 before proceeding to the crash dump
procedures.
Table 2.
Prerequisites
Microsoft operating system
HP software
Option 1
Microsoft Windows 2000 with Service
Pack 4 or later
ProLiant Support Pack (PSP) for
Microsoft Windows 2000
Option 2
Microsoft Windows Server 2003 with
Service Pack 1 or later
ProLiant Support Pack (PSP) for
Microsoft Windows Server 2003
Option 3
Microsoft Windows Server 2003 x64
Edition
ProLiant Support Pack (PSP) for
Microsoft Windows Server 2003
x64 Edition
NOTE:
Use either the PSP version that shipped with the ProLiant server or a later version from the HP
website.
To generate a crash dump after an NMI:
1.
Install a supported Microsoft Windows operating system, as directed by the onscreen directions.
NOTE:
For optimal functionality, HP highly recommends installing the
PSP to obtain the appropriate system management driver, after
operating system installation completes. This is an optional step
since the system management driver is not required for the NMI
functionality to work.
2.
Enable the
write debugging information
option under the Startup and Recovery properties page in
the Advanced tab of the System Control Panel applet.
3.
Set the Windows registry:
To enable NMI Crash Dump:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl\NMICrashDump =
(DWORD)1
To disable NMI Crash Dump:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl\NMICrashDump =
(DWORD)0
WARNING:
Before making changes in the Registry, HP recommends that
you make a copy of the system settings. This will allow you to
restore the system settings if there are errors.
5