HP Dc5700 Testing on HP Business Desktop PCs - Page 2

Introduction Testing is an important part of the value supplied by HP to our customers. Many companies can assemble personal computers. HP has the engineering expertise and resources to perform the tens of thousands of hours testing every desktop platform we develop. This testing provides our customers with peace of mind, knowing that hundreds of different tests have been performed to provide a stable and reliable experience. In our quest to continuously improve the customer experience, HP uses a disciplined and methodical development and test process. We verify that each new desktop platform meets or exceeds HP quality standards for structural integrity, reliability, and compatibility. This white paper describes the various forms of testing performed by HP engineering when developing a new HP Business Desktop PC platform. Importance of Desktop Testing Business Desktop PCs represent a large portion of the worldwide computer shipments and are often the workhorses of business. As such, it is critical that they be durable and able to support a vast array of operating systems, languages, applications, and add-in options. Helping to ensure this compatibility and flexibility requires extensive, well-engineered testing. In this industry, quality is a differentiator. Business customers recognize the value of a more reliable PC, and that is a major factor in their purchase selection. The time and resources we invest in our testing yield benefits to them and to HP. A well-tested product can lead to a more efficient factory, lower costs, fewer failures in the field, and more satisfied customers. The PC business is a dynamic industry in which new technologies are created and adopted. It is imperative that we have a robust test process that can react to new technologies, verify their quality, integrate them into our product lines, and get them to market quickly. The following sections provide more details of the HP test tool development and capability and the types of testing performed. These sections also provide a closer look at the investment of time in our test process and how we track the results of tests conducted on HP Business Desktop PCs. 2