HP Dc7700 Troubleshooting Guide - Page 59

Table A-1, Advanced, Onboard, Devices - motherboard

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Table A-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 512-Chassis, Rear Chassis, or Front Chassis Chassis, rear chassis, or front chassis fan is 1. Reseat chassis, rear chassis, or front Fan not Detected not connected or may have malfunctioned. chassis fan. 2. Reseat fan cable. 3. Replace chassis, rear chassis, or front chassis fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is not connected or may 1. Reseat CPU or chassis fan. have malfunctioned. 2. Reseat fan cable. 3. Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Run Computer Setup. 2. Check and/or replace cables. 3. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 60.) 4. Replace diskette drive. 5. Replace the system board. 605-Diskette Drive Type Error Mismatch in drive type. 1. Run Computer Setup. 2. Disconnect any other diskette controller devices (tape drives). 3. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 60.) 610-External Storage Device Failure External tape drive not connected. Reinstall tape drive or press F1 and allow system to reconfigure without the drive. 611-Primary Floppy Port Address Assignment Conflict Configuration error. Run Computer Setup and check the configuration in Advanced > Onboard Devices. 660-Display cache is detected unreliable Integrated graphics controller display cache Replace system board if minimal graphics is not working properly and will be disabled. degrading is an issue. 912-Computer Cover Has Been Removed Since Last System Startup Computer cover was removed since last system startup. No action required. 917-Front Audio Not Connected Front audio harness has been detached or Reconnect or replace front audio harness. unseated from motherboard. 918-Front USB Not Connected Front USB harness has been detached or unseated from motherboard. Reconnect or replace front USB harness. 921-Device in PCI Express slot failed to initialize There is an incompatibility/problem with this Try rebooting the system. If the error device and the system or PCI Express Link reoccurs, the device may not work with this could not be retrained to an x1. system ENWW POST Numeric Codes and Text Messages 53

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Control panel message
Description
Recommended action
512-Chassis, Rear Chassis, or Front Chassis
Fan not Detected
Chassis, rear chassis, or front chassis fan is
not connected or may have malfunctioned.
1.
Reseat chassis, rear chassis, or front
chassis fan.
2.
Reseat fan cable.
3.
Replace chassis, rear chassis, or front
chassis fan.
514-CPU or Chassis Fan not Detected
CPU or chassis fan is not connected or may
have malfunctioned.
1.
Reseat CPU or chassis fan.
2.
Reseat fan cable.
3.
Replace CPU or chassis fan.
601-Diskette Controller Error
Diskette controller circuitry or floppy drive
circuitry incorrect.
1.
Run Computer Setup.
2.
Check and/or replace cables.
3.
Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS
on page
60
.)
4.
Replace diskette drive.
5.
Replace the system board.
605-Diskette Drive Type Error
Mismatch in drive type.
1.
Run Computer Setup.
2.
Disconnect any other diskette controller
devices (tape drives).
3.
Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS
on page
60
.)
610-External Storage Device Failure
External tape drive not connected.
Reinstall tape drive or press
F1
and allow
system to reconfigure without the drive.
611-Primary Floppy Port Address
Assignment Conflict
Configuration error.
Run Computer Setup and check the
configuration in
Advanced
>
Onboard
Devices
.
660-Display cache is detected unreliable
Integrated graphics controller display cache
is not working properly and will be disabled.
Replace system board if minimal graphics
degrading is an issue.
912-Computer Cover Has Been Removed
Since Last System Startup
Computer cover was removed since last
system startup.
No action required.
917-Front Audio Not Connected
Front audio harness has been detached or
unseated from motherboard.
Reconnect or replace front audio harness.
918-Front USB Not Connected
Front USB harness has been detached or
unseated from motherboard.
Reconnect or replace front USB harness.
921-Device in PCI Express slot failed to
initialize
There is an incompatibility/problem with this
device and the system or PCI Express Link
could not be retrained to an x1.
Try rebooting the system. If the error
reoccurs, the device may not work with this
system
Table A-1
Numeric Codes and Text Messages (continued)
ENWW
POST Numeric Codes and Text Messages
53