HP Designjet 820 HP Designjet 820mfp Series - Quick Reference Guide (English) - Page 29

The scanner software does not start

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3 The problem is... If you notice problems with the scanner other than those described below, consult the scanner's online guide for further advice. ● The diagnostics light is flashing ● The wait light is flashing ● The wait and diagnostics lights are both flashing ● The scanner displays a warning message ● The scanner software is in the wrong language ● The scanner software does not start ● The CD or DVD cannot be read by my computer ● A media profile cannot be generated ● Streaks in the scanned image The problem is... ENWW 23

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3
The problem is...
If you notice problems with the scanner other than those described below, consult the scanner's online
guide for further advice.
●
The diagnostics light is flashing
●
The wait light is flashing
●
The wait and diagnostics lights are both flashing
●
The scanner displays a warning message
●
The scanner software is in the wrong language
●
The scanner software does not start
●
The CD or DVD cannot be read by my computer
●
A media profile cannot be generated
●
Streaks in the scanned image
ENWW
23
The problem is...