HP DeskJet Ink Advantage 2700 User Guide - Page 100

Solve a problem, Light behavior, Cause and Solution, Ink Level, Error, Alert

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Light behavior Both Ink Level icons without segment, the Error icon, and the Ink Alert light are blinking. Cause and Solution single cartridge mode, see Use single cartridge mode on page 57. ● The corresponding cartridge is installed improperly, or still has plastic tape on it. Remove the corresponding cartridge, make sure there is no plastic tape on it, and then reinsert the cartridge securely. For more information, see Replace cartridges on page 55. One of the following might have occurred. ● Both cartridges are missing. ● Both cartridges are installed improperly, or still have plastic tape on them. ● Both cartridges are incompatible or damaged. Try the following solutions to solve the problem. ● If there is no cartridge installed in the printer, install the cartridges. ● If both cartridges are installed in the printer, remove the cartridges, make sure there is no plastic tape on them, and then reinsert the cartridges securely. ● Make sure that you are using the correct HP cartridges for your printer. ● If the error persists, replace the cartridges. For information about how to replace cartridges, see Replace cartridges on page 55. 94 Chapter 9 Solve a problem ENWW

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Light behavior
Cause and Solution
single cartridge mode, see
Use single cartridge mode
on page
57
.
●
The corresponding cartridge is installed improperly, or still has
plastic tape on it.
Remove the corresponding cartridge, make sure there is no
plastic tape on it, and then reinsert the cartridge securely. For
more information, see
Replace cartridges
on page
55
.
Both
Ink Level
icons without segment, the
Error
icon, and the
Ink
Alert
light are blinking.
One of the following might have occurred.
●
Both cartridges are missing.
●
Both cartridges are installed improperly, or still have plastic
tape on them.
●
Both cartridges are incompatible or damaged.
Try the following solutions to solve the problem.
●
If there is no cartridge installed in the printer, install the
cartridges.
●
If both cartridges are installed in the printer, remove the
cartridges, make sure there is no plastic tape on them, and
then reinsert the cartridges securely.
●
Make sure that you are using the correct HP cartridges for
your printer.
●
If the error persists, replace the cartridges. For information
about how to replace cartridges, see
Replace cartridges
on page
55
.
94
Chapter 9
Solve a problem
ENWW