HP Deskjet 3810/3820 HP Deskjet 3820 Series printers - (English) Windows User'
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- HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 1
hp deskjet 3820 printer series table of contents notices notices and acknowledgements terms and conventions accessibility special features getting started printer features buttons and lights paper trays print cartridges connectivity printing print settings changing default print settings printing a - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 2
print cartridges manually cleaning print cartridges maintaining print cartridges maintaining the printer body removing ink from skin and clothing tools troubleshooting printer lights are flashing or on checking the print cartridge status printer is not printing problems with printouts printer is - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 3
notices q notices and acknowledgements q terms and conventions q accessibility - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 4
, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. acknowledgments Microsoft, MS, MS-DOS, Windows, and XP are registered trademarks of Microsoft Corporation. TrueType is a U.S. trademark of Apple Computer - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 5
conventions are used in this user's guide. terms HP Deskjet printers may be referred to as the HP printer or printer. symbols The > symbol guides you through a series of software steps. For example: Click Start > Programs > Hewlett-Packard > [hp deskjet series] > release notes to open the release - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 6
A Printing Instructions icon indicates that a description of print options is available in this user's guide. For example: For a description of available print options, see print settings. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 7
software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. support For more details about the accessibility of this product and HP - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 8
special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: q One-touch print cancel button. q A 100-sheet capacity, space saving, fold-up paper tray. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 9
getting started q printer features q buttons and lights q paper trays q print cartridges q connectivity - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 10
printer features The HP printer has several features to make printing easier and more efficient. To view a printer feature, click below on the name of the feature. 1. buttons and lights 2. paper trays 1. print cartridges - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 11
1. connectivity - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 12
print job. print cartridge status symbol and light The Print Cartridge Status light turns on or flashes when a print cartridge needs service. resume button and lights The Resume light flashes when an action is required such as loading paper or clearing a paper jam. When the problem is solved, press - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 13
to turn on after pressing the Power button. The green light next to the Power button flashes when the printer is processing. Caution! Always use the Power button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 14
paper trays The printer has a fold-up paper tray and an output guide. The output guide contains a slot for single envelope or index card printing. 1. single envelope slot 2. fold-up tray 3. output guide In tray Open the space-saving fold-up tray to load paper or other media to be printed. You can - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 15
Output guide Printed pages are deposited on the Output guide. 1. Output guide - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 16
print cartridges can be used with your printer: q black print cartridge q tri-color print cartridge 1. black print cartridge 2. tri-color print cartridge print cartridge selection print cartridge selection number black product number c6615 tri-color c6578 For installation instructions, see - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 17
with a USB cable. Your computer must be running Windows 98, Me, 2000, or XP operating system to use a USB cable. For instructions on connecting the printer with a USB cable, see the Setup poster that came with the printer. parallel The printer can connect to your computer with a parallel cable - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 18
printing Click the following topic below to view an explanation of the printer software: q print settings q changing default print settings Click the appropriate topic below to view instructions on printing functions: q printing a document q using the print status box q two-sided printing Click the - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 19
print settings The printer is controlled by software installed on your computer. Use the printer software, known as the printer driver, to change the print settings for a document. To change printer settings, open the Printer Properties dialog box. displaying the printer properties dialog box Follow - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 20
setup tab The Setup tab allows you to set these options: 1. Print Quality: Quality of printout. There are three options to choose from: r Draft: Provides good quality at the fastest printing speed. r Normal: Provides higher quality at a lesser printing speed. r Best: Provides the best print quality - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 21
-sided printing. 4. Poster Printing: Number of paper sheets used to print a poster. 5. Multiple Pages per Sheet: Number of pages printed on each sheet of paper. 6. Start Printing from Last Page: Prints pages in reverse order. 7. Factory Settings: Returns all settings to the factory default values. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 22
you to set these options: 1. Print in Grayscale: Print in shades of gray. 2. Saturation: Intensity of printed colors. 3. Brightness: Lightness or darkness of printed colors. 4. Color Tone: Warmth or coolness of printed colors. 5. Ink Volume: Select this feature to lessen or increase the amount of - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 23
6. Dry Time: Select this feature to increase the time the printer holds a document after printing if the ink on your printed document smears. 7. Low Memory Mode: Select this option to allow the draft to be printed if your computer does not have enough - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 24
. Default print settings apply to all documents you print with your HP Deskjet printer. 1. taskbar icon using the taskbar icon shortcut menu 1. Right-click the taskbar icon. 2. Select Change Default Print Settings. The Printer Properties dialog box appears. 3. Select the print properties you wish to - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 25
the taskbar icon. The taskbar shortcut menu screen appears. 2. Select Exit to turn off the taskbar icon. turning on the taskbar icon Click Start > Programs > Hewlett-Packard > [hp deskjet series] > taskbar icon. The taskbar appears automatically whenever you restart you computer. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 26
instructions to print a document or change your print settings: 1. Open the file you want to print. 2. Follow one of these paths to open the Printer , and print order. 5. Select the Advanced tab to set color options, ink volume, dry time, and select low memory mode. 6. Click OK to return to - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 27
print status box The Print Status box appears each time the printer prints a file. The following items are displayed: q Ink Level: Approximate ink level of each print cartridge q Status: Status of the print job q Print Quality: Draft, Normal, or Best q Paper Type: Type of paper used q Paper Size: - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 28
To change the print options, click the taskbar icon. To cancel a print job, click Cancel Print. To close the Print Status box, click Close Window. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 29
two-sided printing Follow these instructions to print a two-sided document: 1. Open the Printer Properties dialog box, then select the Features tab. 2. Check Two-Sided Printing. The Two-Sided Printing Margin dialog box appears. 3. Select the appropriate page content option, then click OK to return - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 30
. 3. Place up to 100 sheets of paper in the In tray. 4. Slide the paper guides firmly against the paper. 5. Lower the Output guide. printing on plain paper 1. Open the Printer Properties dialog box, then select the following setting: tab Setup setting Paper Type: Plain Paper 2. Select any other - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 31
tray. printing guidelines q Never place more than 15 envelopes in the In tray at one time. q Avoid using envelopes that have clasps or windows. q Avoid using envelopes that are shiny or embossed; envelopes with thick, irregular, or curled edges; or envelopes that are wrinkled, torn, or otherwise - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 32
paper guide firmly against the edges of the envelopes. 5. Lower the Out tray. printing the envelopes If your software program includes an envelope-printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 33
hp premium inkjet transparency film. preparing to print 1. Fold out the In tray, then fold out the In tray extension. 2. Slide out the paper guides Slide the paper guides firmly against the transparency sheets. 7. Lower the Output guide. printing transparencies 1. Open the Printer Properties dialog - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 34
2. Select any other desired print settings. 3. After you have selected the print settings, click OK. The printer may wait for transparencies to dry before releasing them. For a description of available print options, see print settings. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 35
q Use only paper labels that are designed specifically for inkjet printers. q Use only full sheets of labels. q Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. q Do not use plastic or clear labels. The ink will not dry on these labels. q Never place more - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 36
program includes a label printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: tab Setup setting Paper Type: Appropriate paper type Paper Size: Choose - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 37
guidelines q Use only cards and small media that meet the printer's paper size specifications. q If an out of paper message appears the In tray, then fold out the In tray extension. 2. Slide out the paper length guide. 3. Align the card edges. 4. Place up to 60 cards in the In tray. 5. Push - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 38
printing index cards and other small media If your software program includes a card printing feature, follow the instructions provided by the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: tab Setup setting - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 39
cards that meet the printer's paper size specifications. q If an out of paper message appears, verify that the hagaki cards are positioned properly in the In tray. preparing to print 1. Fold out the In tray, then fold out the In tray extension. 2. Slide out the paper length guide. 3. Align the card - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 40
program includes a card printing feature, follow the instructions provided by the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: tab Setup setting Print Quality: Normal or Best Paper Type: Other Speciality - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 41
have your local camera shop provide an electronic file of the photo. q Use hp photo papers for great results. preparing to print small photographs 1. Fold out the tray, then fold out the In tray extension. 2. Slide out the paper guides. 3. Fan the edges of the photo paper to separate them, then align - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 42
sheets of photo paper-printable side down-in the In tray. 5. Slide the paper guides firmly against the edges of the photo paper. 6. Lower the Output guide. printing photographs 1. Open the Printer Properties dialog box, then select the following settings: tab Setup setting Paper Type: Appropriate - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 43
2. Select any other desired print settings. 3. After you have selected the print settings, click OK. For a description of available print options, see print settings. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 44
are positioned properly in the In tray. q For great results, use hp greeting card paper. preparing to print 1. Fold out the In tray, then fold out the In tray extension. 2. Slide out the paper length guide. 3. Fan the edges of the greeting cards to separate them. 4. Align the - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 45
program includes a greeting card printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: tab Setup setting Paper Type: Appropriate paper type Paper - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 46
them, then align the edges. 4. Place the paper in the In tray. 5. Slide the paper guides firmly against the edge of the cards. 6. Lower the Output guide. printing posters 1. Open the Printer Properties dialog box, then select the following settings: tab Setup setting Paper Type: Appropriate paper - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 47
2. Select any other desired print settings. For a description of available print options, see print settings. 3. After you have selected the print settings, click OK. 4. After the poster has printed, trim the edges on the sheets, then tape the sheets together. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 48
pictures are horizontally reversed from what appears on the computer screen. q Use hp iron-on transfer paper for great results. preparing to print 1. Fold out In tray, then fold out the In tray extension. 2. Slide out the paper guides. 3. Fan the edges of the iron-on transfer paper to separate them, - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 49
an iron-on transfer-printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: tab Setup setting Paper type: hp iron-on transfer Print Quality: Normal or Best - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 50
maintenance q replacing print cartridges q calibrating print cartridges q automatically cleaning print cartridges q manually cleaning the print cartridges q maintaining print cartridges q maintaining the printer body q refilling print cartridges q removing ink from skin and clothing q tools - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 51
In tray is down. 2. Press the Power button to turn on the printer. 3. Open the top cover. The cradle moves to the center of the printer. 4. Raise the cradle latch. 5. Lift the print cartridge out of the print cartridge cradle and discard it. 1. press Power button 2. open top cover 3. raise cradle - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 52
and carefully remove the plastic tape. 1. black cartridge 2. color cartridge 3. ink nozzles 4. copper contacts 5. plastic tape Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 53
10. Print a calibration page to align the print cartridges. Caution! If you are in the middle of printing, and stop to change a print cartridge, your current print job will be cancelled. If the Print Cartridge Status light continues to blink after installing a new print cartridge, verify the part - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 54
calibrating print cartridges After installing a print cartridge, calibrate the print cartridges to ensure great print quality. Calibrating the print cartridges takes about two minutes and requires you to examine two test pages. To calibrate print cartridges: 1. Go to printer maintenance. 2. Click - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 55
cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to be cleaned. Follow the steps below to clean the print cartridges automatically: 1. Go to printer maintenance. 2. Click the clean cartridges button. 3. Click - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 56
dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pages. Ink streaking is easily corrected by manually cleaning the cartridges and cradle. gathering cleaning supplies You will need the following items to clean - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 57
the underside of the print cartridge cradle walls using clean, moistened cotton swabs. Repeat this process until no ink residue appears on a clean swab. 1. print cartridge cradle 2. print cartridge cradle walls 6. Insert the print cartridges and close the printer's top cover. 7. Connect the power - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 58
8. Print a calibration page. 9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 59
to touch the nozzle plate. q Once the print cartridges are installed in the printer, leave them in the print cartridge cradle unless they are being manually cleaned. This prevents ink from evaporating or clogging the print cartridges. q Do not unplug the printer until printing is complete and the - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 60
not use household cleaners or detergents. q Use a soft, damp cloth to remove dust, smudges, stains, and spilled ink from the exterior of the printer case. printer interior Caution! Do not clean the printer's interior. Keep all liquids out of the interior. print cradle rod Do not lubricate the rod on - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 61
refilling print cartridges To get great performance from your HP printer, use only genuine, factory-filled HP print cartridges. Caution! Damage that is directly attributable to modified or refilled HP print cartridges is specifically excluded from the HP printer's warranty coverage. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 62
from skin and clothing Follow these steps to remove ink from skin and clothing: to remove ink from... do this... skin Wash the affected area with an abrasive soap. white fabric Wash the fabric in cold water using chlorine bleach. color fabric - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 63
tools The printer software contains a number of useful tools that enable you to clean and calibrate print cartridges, print a test page, and select configuration options. Follow these instructions to access printer maintenance features in the printer assistant. 1. Go to printer maintenance. 2. Click - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 64
troubleshooting Click the topic below that best describes the problem: q printer lights are flashing q checking the print cartridge status q printer is not printing q problems with printouts q printer is slow If you continue to have problems after reading the above topics, contact the HP Customer - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 65
is on or flashing q resume light is flashing q power light is flashing q all lights are flashing what the lights indicate Flashing or on lights indicate the printer status. 1. print cartridge status light 2. resume light 3. power light print cartridge status light is on or flashing the top cover - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 66
there may be a problem with a print cartridge q Verify that the correct print cartridges are installed. q Check if a print cartridge is low on ink or improperly installed. See also: print cartridges checking the print cartridge status resume light is flashing the printer may be out of paper 1. Place - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 67
2. Press the Power button to turn off the printer. 3. Disconnect the printer from the power source. 4. Reconnect the printer to the power source. 5. Press the Power button to turn on the printer. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 68
on ink, improperly installed, or malfunctioning. This light also flashes if the wrong print cartridge type is used. 1. Print Cartridge Status light If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing when the printer's top cover is opened. If the problem is - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 69
6. black indicator arrow troubleshooting problems with the tri-color or black print cartridge If the black arrow points to a print cartridge problem icon, the print cartridge is either missing, improperly installed, defective, or is the wrong print cartridge for the printer. Perform the following - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 70
solving problems with low ink If the arrow points to the tri-color or the black low ink icon, replace the relevant print cartridge. verifying that the problem is solved When you close the printer's top cover, the green light will be on with no flashing lights. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 71
correctly installed. For installation instructions, see replacing print cartridges. q The printer's top cover is closed. q When the Resume button is pushed and held for several seconds, a print sample page prints out. This confirms that the printer is functioning properly. check the printer lights - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 72
the topic below that best describes the problem: q paper jam q out of paper q will not pick up labels, verify that a label did not become detached from the label sheet while passing through the printer. If the paper jam is not cleared: 1. Open the Rear Access Door by pinching the two latch handles - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 73
the Resume button. 5. Print the document. out of paper if the paper tray is loaded 1. Slide the paper forward until it stops. 2. Adjust the length guide so that it touches the the back of the paper stack. 3. Press the Resume button. if the paper tray is empty 1. Load paper in the - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 74
ejects the page and cancels the current print job. The printer does not cancel any other print jobs in the queue. Reprint the document. USB problems the error message "there was an error writing to LPT1" appears The USB cable may not have been attached before installing the software. Uninstall, then - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 75
with printouts Click the topic below that best describes the problem: q print quality is poor q text and images cartridges need to be cleaned. For cleaning instructions, see automatically cleaning print cartridges. too much or too little ink appears on the page Do the following: q Open the Printer - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 76
if not printing a poster printout does not reflect new print settings The printer's default settings may differ from the software application's print settings. Select the appropriate print settings within the software application. photos are not printing correctly 1. Verify that the photo media is - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 77
check the printer properties Follow the basic printing instructions and verify the following options: tab Setup setting Print Quality: Best Paper Type: An hp photo paper Paper Size: Appropriate paper size blank pages print or color is missing from printout q The protective piece of plastic tape - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 78
q complex documents, graphics, or photographs are printing q print cartridges are not aligned If none of the above topics describes the situation, then review the following: q printer driver is outdated q computer does not meet system requirements multiple software applications are open If too many - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 79
are not aligned If the print cartridges are not aligned, the printer may operate more slowly. To fix this problem, align the print cartridges. printer driver is outdated An outdated printer driver may be installed. For information about updating the printer driver, click here. computer does not meet - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 80
specifications q printer specifications q minimum system requirements q environmental statement q print cartridge recovery q limited warranty q regulatory notices - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 81
printer specifications hp deskjet 3820 series black text print speed * Draft: Up to 12 pages per minute Normal: Up to 6.5 pages per minute Best: Up to 3 pages per minute mixed text with color graphics print speed* Draft: Up to 10 pages per minute Normal: Up to 4.5 pages per minute Best: Up to 1 page - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 82
on-demand thermal inkjet printing software compatibility MS Windows compatible (95, 98, Me, 2000, NT 4.0, and XP) duty cycle 1000 pages per month memory 2 MB built-in RAM processor 96 MHz processor buttons and lights Cancel button Print Cartridge Status light Resume button and light Power button and - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 83
operating environment Maximum operating conditions: Temperature: 41 to 104 degrees F, 5 to 40 degrees C Humidity: 15 to 80 percent RH non-condensing Recommended operating conditions for best print quality: Temperature: 59 to 95 degrees F or 15 to 35 degrees C Humidity: 20 to 80 percent RH non- - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 84
alignment Skew: ± .006 mm/mm (.006 in/in) on plain paper and cards ± .010 mm/mm (.010 in/in) on HP transparency films Vertical: ± .002 mm/mm (.002 in/in) media weight Paper: U.S. Letter 60 to 90 g/m ² (16 to 24 lb) Legal 75 to 90 g/m ² (20 - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 85
media size Paper: U.S. Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executive 184 x 267 mm (7.25 x 10.5 in) A4 210 x 297 mm A5 148 x 210 mm B5 182 x 257 mm Photo L 89 x 127 mm (Japan) Envelopes: U.S. No. 10 105 x 241 mm (4.12 x 9.5 in) Invitation A2 111 x 146 mm (4.38 x 5.75 in - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 86
Labels: U.S. Letter 216 x 279 mm (8.5 x 11 in) A4 210 x 297 mm Transparencies: U.S. Letter 216 x 279 mm (8.5 x 11 in) A4 210 x 297 mm Photo (with tear-off tab): 102 x 152 mm (4 x 6 in) print cartridges Black: selection number 15, part number c6615 Tri-Color: selection number 78, part number c6578 - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 87
requirements Your computer must meet the following minimum requirements to use the printer: Microsoft Windows XP Minimum Processor Speed: Pentium 233 MHz Required RAM: 128 MB Required Free Hard Disk Space: 40 MB* Microsoft Windows NT 4.0 or 2000 Minimum Processor Speed: Pentium 133 MHz Required RAM - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 88
statement Hewlett-Packard continuously improves the design processes of its Deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. reduction and elimination Paper use: The printer's manual two - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 89
office products. ENERGY STAR is a US registered service mark of the USEPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Energy consumption in off-mode: When the printer is off, a minimal amount of energy is - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 90
countries than any other print cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam and - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 91
software printer 90 days 90 days 90 days 1 year 90 days 1 year 90 days 1 year extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 92
the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 93
remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 94
: q Consult your reseller to get extended coverage. To find HP resellers in the U.S., visit HP's service locator at www.hp.com/service_locator. q If your reseller does not offer service contracts, call HP directly and ask about our HP service agreements. In the U.S. call (800) 446-0522; in Canada - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 95
limits of part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 (605) 857-1501 note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 96
LED indicator statement The display LEDs meet the requirements of EN 60825-1. - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 97
index A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A accessibility acknowledgements automatic two-sided printing B buttons C calibrating print cartridges checking the print cartridge status cleaning print cartridges automatically manually connectivity about parallel port USB port - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 98
D default settings, changing E envelopes environmental statement F features G greeting cards H Hagaki cards I - K In tray index cards iron-on transfers - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 99
L labels lights about flashing flashing (all) on power light is flashing resume light is flashing M maintenance print cartridge printer body minimum system requirements N notices - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 100
O Output guide P - Q paper jam paper trays photographs posters print cartridge maintenance recovery recycling print cartridges are not aligned print cartridges about automatically cleaning calibrating manually cleaning refilling replacing print settings - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 101
print status box printer body maintenance printer properties dialog box printing deleted print jobs documents envelopes greeting cards Hagaki cards index cards iron-on transfers labels not printing paper problems photographs plain paper posters printout problems slow small media - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 102
transparencies two-sided documents USB problems printout problems R recycling refilling print cartridges regulatory notices removing ink from skin and clothing S settings, changing default special features specifications system requirements T terms and conventions tools transparencies - HP Deskjet 3810/3820 | HP Deskjet 3820 Series printers - (English) Windows User' - Page 103
troubleshooting two-sided printing U - V USB connectivity problems W - Z warranty will not pick up paper
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hp deskjet 3820 printer series
table of contents
notices
notices and acknowledgements
terms and conventions
accessibility
special features
getting started
printer features
buttons and lights
paper trays
print cartridges
connectivity
printing
print settings
changing default print settings
printing a document
print status box
two-sided printing
plain paper
envelopes
transparencies
labels
index cards and other small media
Hagaki cards
photographs
greeting cards