HP Deskjet 400 Solutions Guide - Page 82

Check the interface

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A Cable fully seated on the No printer and host connectors? Yes Connect the printer to a different host or connect a different printer to the same host. Retest. No Retest passes? Yes The problem is not a printer hardware problem. Check the configuration of the printer and the host. If using a different interface caVbleeriffryotmhatht ethoenientienrcfalucdeed cwaibthlethuesepdrinistear,Cveenrtirfoynthices caIbnlteerifsaaceCecnatbrloenaicnsdItnhtaetrftahcee scepaarbictnlsaeteboarlnenindtfhutteelhlryapfatrscitenheateetcsrcoioannnbnteleterhcffeatuoclrle.y connector. IfiCcnuahcsbceliulnhcedgekefctotdhhkreewtchiioinnetnhttceettiarrnhffbueaaliccetpyeer.fioncrtaebrl,e continuity. No Cable OK? Reseat the cable on the printer and host interface connectors. Make sure the cable is firmly and fully seated on the printer and computer interface connectors. Retest. Yes May be a printer interface circuitry problem. Return the printer for repair. Obtain a new and correct interface cable. Retest. End Problem Resolution 5-19

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Problem Resolution
5-19
Cable
fully seated on the
printer and host
connectors?
Retest passes?
Connect the printer to a
different host or
connect a different
printer to the same
host. Retest.
Reseat the cable on the
printer and host interface
connectors. Make sure the
cable is firmly and fully
seated on the printer and
computer interface
connectors. Retest.
A
No
Yes
Yes
No
The problem is not a
printer hardware
problem. Check the
configuration of the
printer and the host.
End
Cable OK?
May be a printer
interface circuitry
problem. Return
the printer for
repair.
Obtain a new and
correct interface
cable. Retest.
No
Yes
Verify that the interface
cable used is a Centronics
Interface cable and that the
cable fully seats on the
printer interface connector.
Check the interface
cable for continuity.