HP Deskjet F2200 Basics Guide - Page 10

The product will not turn on, I connected the USB cable

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Chapter 2 The product will not turn on Solution • Make sure the power cord is firmly connected to both the product and the power adapter. Plug the power cord into a power outlet, surge protector, or power strip. Troubleshooting and support 1 Power connection 2 Power cord and adapter 3 Power outlet • If you are using a power strip, make sure the power strip is on. Or, try plugging the product directly into a power outlet. • Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. • If you plugged the product into a switched outlet, make sure the outlet is switched on. If it is switched to on but still does not work, then there might be a problem with the power outlet. Cause: The product was not plugged into a power outlet properly or there was a problem with the power outlet. Solution: The product might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the product to turn on. If you press the On button again during this time, you might turn the product off. CAUTION: If the product still does not turn on, it might have a mechanical failure. Unplug the product from the power outlet. Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: You pressed the On button too quickly. I connected the USB cable, but I am having problems using the HP All-in-One with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors. Once you have installed the software, connecting your computer to the product with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the 8 Troubleshooting and support

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The product will not turn on
Solution
•
Make sure the power cord is firmly connected to both the product and the power adapter.
Plug the power cord into a power outlet, surge protector, or power strip.
1
Power connection
2
Power cord and adapter
3
Power outlet
•
If you are using a power strip, make sure the power strip is on. Or, try plugging the product
directly into a power outlet.
•
Test the power outlet to make sure it is working. Plug in an appliance that you know works,
and see if the appliance has power. If not, then there might be a problem with the power
outlet.
•
If you plugged the product into a switched outlet, make sure the outlet is switched on. If it
is switched to on but still does not work, then there might be a problem with the power outlet.
Cause:
The product was not plugged into a power outlet properly or there was a problem with
the power outlet.
Solution:
The product might not respond if you press the
On
button too quickly. Press the
On
button once. It might take a few minutes for the product to turn on. If you press the
On
button
again during this time, you might turn the product off.
CAUTION:
If the product still does not turn on, it might have a mechanical failure. Unplug
the product from the power outlet.
Contact HP support for service.
Go to:
www.hp.com/support
. If prompted, choose your country/region, and then click
Contact HP
for information on calling for technical support.
Cause:
You pressed the
On
button too quickly.
I connected the USB cable, but I am having problems using the HP All-in-One with
my computer
Solution:
You must first install the software that came with the product before connecting the
USB cable. During installation, do not plug in the USB cable until prompted by the onscreen
instructions. Connecting the USB cable before prompted can cause errors.
Once you have installed the software, connecting your computer to the product with a USB cable
is straightforward. Simply plug one end of the USB cable into the back of your computer and the
Chapter 2
8
Troubleshooting and support
Troubleshooting and support