HP ENVY 120 User Guide

HP ENVY 120 Manual

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  • HP ENVY 120 | User Guide - Page 1
    HP ENVY 120 e-All-in-One series
  • HP ENVY 120 | User Guide - Page 2
  • HP ENVY 120 | User Guide - Page 3
    Add the HP ENVY 120 series to a network...31 Change from a USB connection to a wireless network...33 Connect a new printer...34 Change network settings...34 Wireless Direct...34 Tips for setting up and using a networked printer...35 9 Solve a problem Get more help...37 Unable to print...37 Resolve
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    Contents HP support...42 10 Technical information Notice...45 Specifications...45 Environmental product stewardship program...47 Regulatory notices...52 Regulatory wireless statements...55 Index...59 2
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    HP ENVY 120 series on page 5 • How do I? on page 9 • Print on page 11 • Copy and scan on page 19 • Use Web Services on page 23 • Work with cartridges on page 25 • Connectivity on page 31 • Solve a problem on page 37 • Technical information on page 45 • HP support on page 42 HP ENVY 120 e-All-in-One
  • HP ENVY 120 | User Guide - Page 6
    Chapter 1 HP ENVY 120 e-All-in-One series Help 4 HP ENVY 120 e-All-in-One series Help
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    2 Get to know the HP ENVY 120 series • Printer parts • Control panel features Printer parts Front view of the printer Get to know the HP ENVY 120 series Get to know the HP ENVY 120 series 5
  • HP ENVY 120 | User Guide - Page 8
    the HP ENVY 120 series 1 Transparent Lid 2 Scanner glass 3 Scanning surface 4 Access door (closed) 5 USB flash drive slot 6 Memory card slots 7 Camera icon. Indicates the location of the photo and memory device slots 8 Paper path cover 9 Print cartridge carriage 10 Print cartridges (installed) 11
  • HP ENVY 120 | User Guide - Page 9
    product. 3 Web Services: Opens the Web Services menu, which displays status details. You can also change settings and, if Web Services is enabled, print out a report.. 4 Wireless Settings: Opens the Wireless menu where you can see wireless properties and change wireless settings. 5 Ink Levels: Opens
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    Chapter 2 Get to know the HP ENVY 120 series 8 Get to know the HP ENVY 120 series
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    , such as printing photos, scanning, and making copies. • Load media on page 15 • Replace the cartridges on page 25 • Get more help on page 37 • Print with HP ePrint on page 23 • Clear a paper jam on page 40 • Copy text or mixed documents on page 19 • Scan to a computer, memory device, or email
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    Chapter 3 How do I? 10 How do I?
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    4 Print Print documents on page 12 Print photos on page 11 Print labels and envelopes on page 13 Print with HP ePrint on page 23 Related topics • Load media on page 15 Tips for print success on page 17 Print photos • Print photos from a memory card • Print photos saved on your computer Print photos
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    quality of your printout. Photo paper should be flat before printing. Print documents Most print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use
  • HP ENVY 120 | User Guide - Page 15
    media on page 15 Tips for print success on page 17 Print labels and envelopes With the HP ENVY 120 series, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers. To print a group of addresses on labels or envelopes 1. Print a test page on plain paper
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    with any inkjet printer. Available in glossy finish in 8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting documents. HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing
  • HP ENVY 120 | User Guide - Page 17
    papers for printing and copying Depending on your country/region, some of these papers might not be available. Paper HP Brochure Paper and HP Professional Paper 180gsm HP Premium Presentation120gsm Paper and HP Professional Paper 120gsm HP Bright White Inkjet Paper HP Printing Paper HP Office Paper
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    loaded. ❑ Insert stack of paper into center of paper tray with short edge forward and print side down. Push stack forward inside tray until it stops. ❑ Slide paper-width guides inward until they stop at edge of paper. ❑ Close paper tray. ▲ Load envelopes ❑ Pull out paper tray. ❑ Slide paper-width
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    black ink only, do one of the following according to your operating system. ◦ On Windows: Open your printer software, click Set Preferences. On the Paper/Quality tab, click Advanced. Select Black Ink Only from the Print in Grayscale drop-down list under Printer Features. ◦ On Mac: From the Print
  • HP ENVY 120 | User Guide - Page 20
    Chapter 4 Print 18 Print
  • HP ENVY 120 | User Guide - Page 21
    • Scan to a computer, memory device, or email • Tips for copy and scan success Copy text or mixed documents ▲ Do one of the following: 1-sided copy a. Load paper. ❑ Load full-size paper in the paper tray. b. Load the original. ❑ Lift the lid on the product. ❑ Load the original print side up on the
  • HP ENVY 120 | User Guide - Page 22
    to set the number of copies. d. Start the copy. ❑ Touch B&W or Color. 2-sided copy a. Load paper. ❑ Load full-size paper in the main input tray. b. Load the original. ❑ Lift lid on product. ❑ Load the original print side up on the left front corner of the glass. ❑ Close lid. 20 Copy and scan
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    . ❑ Touch Settings to close the menu. d. Specify number of copies. ❑ Use the touch screen to set the number of copies. e. Start the copy. ❑ Touch B&W or Color. f. Copy the second original. ❑ Load the second page print side up on the glass and touch OK. Scan to a computer, memory device, or email To
  • HP ENVY 120 | User Guide - Page 24
    it detects as part of the image. • Load your original(s), print side up, on the left front of the scanner. • To make a large copy of a small original, scan the original into the computer, resize the image in the scanning software, and then print a copy of the enlarged image. • If the document to be
  • HP ENVY 120 | User Guide - Page 25
    Touch ePrint on the control panel. From the Web Services Summary screen, get your printer's email address. 3. Compose and send email to your printer's email address from your computer or mobile device, anywhere and anytime. Both the email message and recognized attachments will print. Use HP Print
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    free ePrintCenter website to set up increased security for ePrint and specify the email addresses that are allowed to send email to your printer. You can also get Product Updates, more Print Apps, and other free services. Go to the HP ePrintCenter website for more information and specific terms and
  • HP ENVY 120 | User Guide - Page 27
    . For more information, see www.hp.com/go/inkusage. Related topics • Order ink supplies on page 27 Tips for working with ink on page 29 Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge. a. Open access door. Wait for print carriage to move to center of
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    Work with cartridges Chapter 7 3. Insert new cartridge. a. Remove cartridge from packaging. b. Place new cartridge in slot at an angle under the opened lid. c. Squeeze the lid closed as the cartridge slides into place. d. Close access door. 26 Work with cartridges
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    . On Windows: a. From the Start menu on your computer, click All Programs, click HP. b. Click the HP ENVY 120 e-All-in-One series folder, click HP ENVY 120 e-All-in-One series. c. Under Print, double-click Maintain Your Printer. d. Under the Device Services tab, double-click Align Printheads. On Mac
  • HP ENVY 120 | User Guide - Page 30
    , the product cannot detect that the print cartridge is installed. Exit single-cartridge mode Install two print cartridges in the HP ENVY 120 series to exit single-cartridge mode. Related topics • Replace the cartridges on page 25 Clean back of page ink smearing If the backs of printouts show
  • HP ENVY 120 | User Guide - Page 31
    is closed on each cartridge. • Use genuine HP ink cartridges. Genuine HP ink cartridges are designed for and tested with HP printers to help you produce great results, time after time. • Consider getting replacement ink cartridges when you receive an ink alert message. This avoids possible printing
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    Chapter 7 Work with cartridges 30 Work with cartridges
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    • Add the HP ENVY 120 series to a network • Change from a USB connection to a wireless network • Connect a new printer • Change network settings • Wireless Direct • Tips for setting up and using a networked printer Add the HP ENVY 120 series to a network • WiFi Protected Setup (WPS) • Wireless with
  • HP ENVY 120 | User Guide - Page 34
    router or access point. ❑ A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP ENVY 120 series on. ❑ Broadband Internet access (recommended) such as cable or
  • HP ENVY 120 | User Guide - Page 35
    1. On Windows: a. From the Start menu on your computer, click All Programs, and then click HP. b. Click HP ENVY 120 e-All-in-One series, click Printer Setup & Software Selection, and then click Convert a USB connected printer to wireless. c. Follow the instructions on the screen. 2. On Mac: a. Touch
  • HP ENVY 120 | User Guide - Page 36
    HP ENVY 120 e-All-in-One series, click Printer Setup and Software, and then click Connect a new printer c. Follow the instructions on the screen. 2. On Mac: ▲ Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software connection to this printer to wireless. Change
  • HP ENVY 120 | User Guide - Page 37
    Diagnostic Utility and other troubleshooting tips. Click here to go online for more information. • Learn how to change from a USB to wireless connection. Click here to go online for more information. • Learn how to work with your firewall and anti-virus programs during printer setup. Click here to
  • HP ENVY 120 | User Guide - Page 38
    Chapter 8 Connectivity 36 Connectivity
  • HP ENVY 120 | User Guide - Page 39
    Unable to print • Resolve print quality issues • Resolve copy and scan issues • Solve networking problem • Clear a paper jam • Check cartridge access door • Troubleshooting print carriage jams • HP support Get more help You can find more information and help about your HP ENVY 120 series by entering
  • HP ENVY 120 | User Guide - Page 40
    To restart the print spooler NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. Solve a problem Click here to go online for more information. Otherwise, follow the steps below. a. Depending upon your operating system, do one of the following: Windows 7 • From the
  • HP ENVY 120 | User Guide - Page 41
    problems with your HP ENVY 120 series, online: • Learn how to troubleshoot copy failures. Click here to go online for more information. • Learn how to troubleshoot scan failures. Click here to go online for more information. Solve networking problem Check network configuration or print wireless
  • HP ENVY 120 | User Guide - Page 42
    Windows only) and other troubleshooting tips. Click here to go online for more information. • Learn how to work with your firewall and anti-virus programs during printer pull out the jammed paper. Replace the paper path cover. Close the access door. Solve a problem Clear jam from duplexer path •
  • HP ENVY 120 | User Guide - Page 43
    more online troubleshooting. Check cartridge access door The cartridge access door should be closed for printing. Solve a problem Click here to go online for more information. Troubleshooting print carriage jams The cartridge access door must be closed to begin printing. Check the printer and try
  • HP ENVY 120 | User Guide - Page 44
    on the display. Press OK to continue. 8. If you're using a USB connection, reconnect the USB cable. 9. Close the cartridge access door. NOTE: You may have to press the Power button again to reset the printer. 10. Try using your printer again. Click here to go online for more information. HP support
  • HP ENVY 120 | User Guide - Page 45
    warranty options Extended service plans are available for the HP ENVY 120 series at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. Solve a problem HP support 43
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    Chapter 9 Solve a problem 44 Solve a problem
  • HP ENVY 120 | User Guide - Page 47
    the printed documentation that came with the HP ENVY 120 series. This section contains the following topics: • Notice • Specifications • Environmental product stewardship program • Regulatory notices • Regulatory wireless statements Notice Specifications Technical specifications for the HP ENVY 120
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    is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently. NOTE: For a complete list of supported media sizes, see the printer driver. Two-sided printing paper specifications Type Paper Brochure paper Cards and photos Size Weight
  • HP ENVY 120 | User Guide - Page 49
    thermal inkjet • Language: PCL3 GUI Copy specifications • Digital image processing • Maximum number of copies varies by model • Copy speeds vary according to the complexity of the document and model • Maximum copy enlargement 400% • Maximum copy reduction 50% Ink cartridge yield Visit www.hp.com
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    visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of
  • HP ENVY 120 | User Guide - Page 51
    : If you are printing through a wireless connection over a network, Auto Power-Off should be disabled to ensure that print jobs do not get lost. Even when Auto Power-Off is disabled, the user-adjustable Energy Saver Mode helps reduce energy use. Set the Energy Save Mode The HP ENVY 120 series Energy
  • HP ENVY 120 | User Guide - Page 52
    Chapter 10 Disposal of waste equipment by users in private households in the European Union Technical information Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH
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    Technical information Restriction of hazardous substance (Ukraine) Toxic and hazardous substance table (China) Battery disposal in the Netherlands Battery disposal in Taiwan California Perchlorate Material Notice Environmental product stewardship program 51
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    Chapter 10 EU battery directive Technical information Regulatory notices The HP ENVY 120 series meets product requirements from regulatory agencies in your country/region. This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B)
  • HP ENVY 120 | User Guide - Page 55
    . The Regulatory Model Number for your product is SDGOB-1201. This regulatory number should not be confused with the marketing name (HP ENVY 120 e-All-in-One series, etc.) or product numbers (CZ022A, etc.). FCC statement VCCI (Class B) compliance statement for users in Japan Notice to users in
  • HP ENVY 120 | User Guide - Page 56
    comply with the following EU Directives: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC • Ecodesign Directive 2009/125/EC, where web site: www.hp.com/go/ certificates (type the product number in the search field). The compliance is indicated by one of the following conformity
  • HP ENVY 120 | User Guide - Page 57
    for all products) is intended for connection to analogue telephone networks. Products with wireless LAN devices • Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restrictions of the channels available
  • HP ENVY 120 | User Guide - Page 58
    Technical information Chapter 10 Notice to users in Brazil Notice to users in Canada Notice to users in Mexico 56 Technical information
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    Notice to users in Taiwan Technical information Regulatory wireless statements 57
  • HP ENVY 120 | User Guide - Page 60
    Chapter 10 Technical information 58 Technical information
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    32 P paper specifications 46 phone support 42 phone support period period for support 43 photo paper specifications 46 print specifications 47 printer found screen, Windows 33 R recycle ink cartridges 48 regulatory notices regulatory model identification number 53 wireless statements 55 S scan scan
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HP ENVY 120 e-All-in-One series