HP En3700 HP Jetdirect en3700 - (English) User Guide
HP En3700 - JetDirect Print Server Manual
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UPC - 808736742955
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HP En3700 manual content summary:
- HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 1
HP Jetdirect en3700 fast ethernet external print server for network capable Hi-Speed USB 2.0 peripherals - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 2
to change without notice. The only warranties for HP products and services are Software Restricted Rights clause at FAR 52.227-19 for other agencies. Use of this manual and flexible disk(s), tape cartridge(s), or CD-ROM(s) supplied Systems Incorporated. Microsoft®, Windows®, and Windows NT® are U.S. - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 3
page 3-4 Setting a new IP address 3-4 4 Troubleshooting 4-1 Help-yourself troubleshooting 4-1 Interpreting the configuration page 4-1 Interpreting the lights on the print server 4-5 Resetting print server to factory defaults (cold reset 4-7 HP Jetdirect fast ethernet external print server - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 4
5 Getting Support and Service 5-1 Help-yourself troubleshooting 5-1 Call HP: HP support by phone 5-1 WWW: HP support online 5-2 WWW: HP user forums 5-2 Getting Warranty Service 5-3 Hewlett-Packard Limited Global Warranty Statement 5-3 Local warranty statements 5-4 Getting warranty service - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 5
may also be supported.) The print server connects to an Ethernet (IEEE 802.3i 10Base-T) or Fast Ethernet (IEEE 802.3u 100Base-TX) network, attached at the RJ-45 connector using twisted-pair cabling. The HP Jetdirect en3700 offers all the features of the HP Jetdirect 310x external print server, plus - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 6
section for more details on the print servers. Contents of the product package The HP Jetdirect en3700 external print server includes: • print server module • power module • USB cable • HP Jetdirect CD (includes installation software, manuals, and troubleshooting) • Startup Guide poster 1-2 User - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 7
." Install software • For the basic procedure to set up each Windows (98, 2000, XP, ME, NT 4.0) computer for printing on the networked printer, refer to the Network Basics section of the HP JetDirect en3700 in your CD-ROM documentation. HP Jetdirect en3700 fast ethernet external print server 2-1 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 8
drivers and other software and configuring network parameters. You will use the installation software on either the CD-ROM supplied with your printer or on the Jetdirect CD-ROM supplied with your print server, depending on your printer model. For more details see www.hp.com/support/network-printer - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 9
on the back of the print server and into the USB connector on the printer. • Caution! Unsupported USB Devices include: - HP 4135A Jetdirect Connectivity Card - any USB hub - any USB-to-parallel converter - any USB cable extender HP Jetdirect en3700 fast ethernet external print server 2-3 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 10
Chapter 2 Installing the print server 3. Plug the DC power cord from the power module-shipped with the print server-into the power connector on the back of the print server. Plug the power module into a power outlet. • Caution! Do not use the power module shipped with your print server with any - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 11
the attached printer. If the page does not appear on the printer, or if it is unreadable, refer to chapter 4, Troubleshooting. 6. You can mount the print server on a wall, using the keyhole slots on the underside of the print server. HP Jetdirect en3700 fast ethernet external print server 2-5 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 12
Chapter 2 Installing the print server 2-6 User Guide - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 13
on a Macintosh system, select the file Network Printing.htm, and follow the instructions for setting up network printing. • Set up each Windows computer for printing on the networked printer by using the HP Install Network Printer Wizard. HP Jetdirect en3700 fast ethernet external print server 3-1 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 14
HP Jetdirect CD-ROM supplied with your print server, depending on your printer model. This is explained in the software instructions on your Quick Start Guide poster supplied with your print server, or you can also see http://www.hp.com/support/network-printer-CD. To use the wizard to install the - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 15
FTP printing • IPP printing • IPX/SPX (In most cases, parameters do not need to be set on the print server.) NOTE: The print server supports both IPX/SPX direct mode (peer-to-peer) and IPX/SPX in client/server mode with Novell NetWare servers. HP Jetdirect en3700 fast ethernet external print server - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 16
from HP Support. Useful Techniques • Printing a configuration page • Setting a new IP address • Resetting to factory-default settings Printing a configuration page Briefly press and release the test button on the rear end of the print server. The page should soon emerge from the attached printer - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 17
current BOOTP server is not reachable, you may need to locate and configure a different BOOTP server. • If the IP address and other parameters were manually set, then manually reconfigure them. Verify the Subnet Mask and Default Gateway. HP Jetdirect en3700 fast ethernet external print server 3-5 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 18
the print server on your network Performing a cold reset (to factory defaults) Once you configure the print server, the configuration settings are retained in memory unless you manually reset them to factory defaults, as follows: 1. Unplug the power module from the back of the print server. 2. While - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 19
description of each section is given below the sample pages. • For a specific description of each entry on your page, see the HP Jetdirect Administrator's Guide. Find the HP Jetdirect Configuration Page topic in its contents panel. HP Jetdirect en3700 fast ethernet external print server 4-1 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 20
Chapter 4 Troubleshooting 4-2 User Guide - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 21
Chapter 4 Troubleshooting HP Jetdirect en3700 fast ethernet external print server 4-3 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 22
Troubleshooting General Jetdirect Information: Provides general print server status and identification information. USB Printer Information: Provides the USB 2.0 printer the print server. TCP/IP Protocol Information: Provides the current status and parameter values for the TCP/IP 4-4 User Guide - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 23
. Fault occurred during self-test or operation. Contact HP. Print server is processing the configuration page. Indicator of network activity. Description No network connection. Network connection is established at 10 Mb/s or at 100Mb/s. HP Jetdirect en3700 fast ethernet external print server 4-5 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 24
indicate a faulty print server. USB is enabled and ready for use. This begins before the USB cable is connected. Software fault occurred for the firmware. There is a valid USB device and connections, but the device is not supported. Make sure the attached device is a printer. Might be a hardware - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 25
Chapter 4 Troubleshooting Resetting print server to factory defaults (cold reset) Once you configure the HP external print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults, follow - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 26
Chapter 4 Troubleshooting 4-8 User Guide - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 27
Customer Support (http://www.hp.com/cpso-support/guide/psd/expectations.html) to access a list of regional telephone numbers. In the USA and Canada, the support telephone number for HP Jetdirect products is: 1-800-HPINVENT (1-800-474-6836). HP Jetdirect en3700 fast ethernet external print server - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 28
5 Getting Support and Service WWW: HP support online Refer to our support pages on the HP Web site www.hp.com/support/net_printing to help solve your issues and answer your questions about your HP Jetdirect print server, 24 hours a day, 7 days a week. Software, driver, and firmware image upgrades - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 29
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP HP Jetdirect en3700 fast ethernet external print server 5-3 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 30
Chapter 5 Getting Support and Service will not alter form, fit or all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product. 9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS sale of this product to you. 5-4 User Guide - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 31
be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only); prepare to supply shipping and billing addresses and payment information. HP Jetdirect en3700 fast ethernet external print server 5-5 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 32
Chapter 5 Getting Support and Service Service outside the USA Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability, and instructions. 5-6 User Guide - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 33
-pair cabling, using an RJ-45 connector, for: - IEEE 802.3i 10Base-T (Ethernet) - IEEE 802.3u 100Base-TX (Fast Ethernet) • Requires a 10Base-T or 100Base-T network hub or concentrator that supports link beat (link test pulse) signals. HP Jetdirect en3700 fast ethernet external print server 6-1 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 34
Chapter 6 Specifications, Safety, and Regulatory Supported network protocols Microsoft Windows: 98, Me NT 4.0 2000, XP UNIX and Linux: HP-UX 10.20, 11.x HP MPE iX Sun Solaris 2.5x, 2.6, 7, 8 (SPARC systems only) SunOS 4.1.x IBM AIX 3.2.5 & later [requires software from NOS vendor] SCO UnixWare 7.x - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 35
software from NOS or other vendor *Other network protocols supported • Telnet • Bootp/DHCP • WINS • HTTP • SLP • IGMP • iPrint • NDS • Bindery • NCP • SNMP v1, v2C Advanced Security: • SNMP v3 • SSL/TLS Requires software from NOS vendor HP Jetdirect en3700 fast ethernet external print server - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 36
Physical specifications Interfaces Port Network USB Specification See network specifications above. Female "A" connector, compatible with USB version 2.0 Dimensions Width Length Height Weight 102 mm (4.08 in) 131 40° F to 158° F) 15% to 90% at 65° C (149° F) 4.6 km (15,000 ft) 6-4 User Guide - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 37
Power consumption Print server 13 Vdc n/a 220 mA @ 13 V n/a dc 2.9 W Power module See "input rating" for power modules below 13 Vdc 100 mA 800 mA 50/60 Hz 1.2 W Depends on particular power module Depends on particular power module Power HP Jetdirect en3700 fast ethernet external print server 6-5 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 38
mA 110-127 Vac 60 Hz 13 Vdc @ 800 mA USB: Downstream power supplied Compatible with USB 2.0 Electromagnetic specifications Electromagnetic immunity See the Declaration of Conformity (this chapter • Australia/New Zealand: AS/NZA 3548 • Russia: GOST 292116 • Taiwan: BSMI Class A 6-6 User Guide - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 39
operation. Declaration of Conformity The Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, manufacturer's name and address, and applicable specifications recognized in the European community: HP Jetdirect en3700 fast ethernet external print server 6-7 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 40
Chapter 6 Specifications, Safety, and Regulatory 6-8 User Guide - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 41
complies with Australian EMC requirements. Canada This equipment complies with Canadian EMC Class B requirements. Japan: VCCI Class B Korea: EMI Taiwan: Class A China: Chinese Safety Statement HP Jetdirect en3700 fast ethernet external print server 6-9 - HP En3700 | HP Jetdirect en3700 - (English) User Guide - Page 42
Chapter 6 Specifications, Safety, and Regulatory 6-10 User Guide
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HP Jetdirect en3700
fast ethernet external print server for network
capable Hi-Speed USB 2.0 peripherals