HP Integrity Superdome 2 32-socket HP Smart Update Manager 5.1 User Guide - Page 65
Microsoft Windows displays a Found new hardware message
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Microsoft Windows displays a Found new hardware message During the discovery progress, HP SUM might display the following message: Found New Hardware. This message appears because one of the self-discovery components is loading a new driver and the Windows operating systems discovers it as a new piece of hardware. Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source If HP SUM reports non-matching systems errors when trying to build source Linux RPMs or installing Linux RPMs built from source, the operating system on the target server does not match the operating system from which you are running HP SUM in one of the following ways: • The distribution of the operating system does not match. For example, RHEL 6.0 and RHEL 6.1 would be a mismatch. • The architecture of the two operating systems does not match. For example, one server might be running an operating system with x86 architecture and the other with x86_64 architecture. • The kernel version running on the two systems does not match. Resolution options: 1. Run HP SUM on the target server itself instead of remotely deploying HP SUM. 2. Build the driver RPM locally and take the resulting RPM file from the standard location (for example, /usr/src/redhat/RPMS/i686/.rpm) and then copy it back into the HP SUM repository. HP SUM will pick up the pre-built RPM and enable you to deploy it anywhere you choose. Linux component version discrepancy for source RPMs You might observe differences in the RPM component name which might appear to be a version mismatch for the component on the Select Item to be Installed screen and the Installation Results screen. This is caused by the RPM build phase. The resulting component is actually the same version. The RPM build adds information, so it is technically the same component. For example, if you select the component HP NC Series Mellanox 10GBE Driver for Linux on the Select Items to be Installed screen, it appears as hp-minx-en-1.4.3.1-1.src.rpm and on the Installation Results screen, it appears as hp-minx-en-kmp-default-1.4.3.1_2.6.27.19_5-1.x86_64.rpm. HP SUM displays No components found in the selected repository(ies) message The No components found in the selected repository(ies)error appears when at least one space is in the path name of the repository containing the components to be installed. To resolve this issue, make sure no spaces are in the path name. Installation of components failed with 'Update returned an error' when installing Linux RPMs When installing any component, if the installation fails, HP SUM displays Update returned an error message. To determine the installation failure, review the associated component log. However, when installing RPMs using HP SUM you might see this error when the RPMs for more than one Linux distribution are present in a single repository and a SPP bundle from the Select Bundle screen is not selected. In this scenario, when multiple versions of source RPMs exist, the RPMs that are not the latest are not installed and Update not needed or Not Updated-already current messages are Microsoft Windows displays a Found new hardware message 65