HP Jetdirect 640n HP Jetdirect Print Servers 640n and 695n - Administrator's G - Page 165

Table 8-13 Error messages (continued) Error Code and Message Description 1E FAIL RESERVING PRINTER NUM The SPX connection to the print server was lost when the HP Jetdirect print server attempted to reserve the printer number. Can indicate a network or print server problem. Verify all cables and routers are functioning correctly. Try restarting the print server. 1F ERR NEGOTIATING BUFFER SIZE Failure detected when selecting the buffer size to use when reading print data from the file server. Can indicate a network problem. When the HP Jetdirect print server is configured for multiple file servers, the error is displayed on the configuration page only if none of the file servers successfully connected. 20 UNABLE TO LOGIN Failure detected when the HP Jetdirect print server tried to log onto the file server. Can be caused if the print server object does not exist on the file server, or when a security check prevents the print server from logging in. Verify the file server name and print server object name are correct. Use PCONSOLE to erase the print server object password, and create a new print server object. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection. 21 UNABLE TO SET PASSWORD Failure detected when the print server tried to set the print server object password. (If the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) Indicates a networking or security problem. Create a new print server object. When multiple file servers are configured, the error is displayed on the configuration page only if none of the file servers successfully connected. 22 UNABLE TO CONNECT TO SERVER Queue server mode error. Print server could not establish an NCP connection to the file server. Verify the correct file servers are connected. When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers successfully connected. 23 UNABLE TO ATTACH TO QUEUE Failure detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. Can occur if no servers are allowed to attach to this queue, or if there is a networking or security problem. Use PCONSOLE to verify servers can attach to the queue, to delete the print server object from the list of queue servers (to have the the HP Jetdirect print server service other queues), or to delete the queue and create a new one (add the print server object to the list of queue servers). When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection. 24 PSERVER CLOSED CONNECTION The NetWare print server requested a termination of the connection with the HP Jetdirect print server. No error exists or is indicated. Verify the NetWare print server is running, and restart it if necessary. 25 DISCONNECTING - SPX TIMEOUT The SPX connection to the print server was lost after the connection was made. Indicates a possible network or print server problem. Verify all cables and routers are functioning correctly. Restart the print server. 26 UNKNOWN NCP RETURN CODE Print server encountered an unexpected fatal error after successfully connecting to the file server. A number of failures could produce this error message, including a downed file server or a network router failure. 27 UNEXPECTED PSERVER DATA The HP Jetdirect print server received data without providing permission. Indicates a RCVD possible print server or software problem. ENWW HP Jetdirect configuration page 155