Home » HP Manuals » Laser Printers » HP Laser 100 » Manual Viewer

HP Laser 100 User Guide - Page 83

White Spots, Suggested Solutions

Add to My Manuals
Save this manual to your list of manuals

Page 83 highlights

Condition Suggested Solutions The top half of the paper is printed lighter than the rest of the paper The toner might not adhere properly to this type of paper. • Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled (see "Opening printing preferences" on page 48). Toner specks Dropouts White Spots • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 68). • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 68). If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. • The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Heavy 90-120 g (see "Opening printing preferences" on page 48). If these steps do not correct the problem, contact a service representative. If white spots appear on the page: • The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 68). • The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 68). If these steps do not correct the problem, contact a service representative. Solving other problems | 84

Section	Page
Table of contents	3
Introduction	5
Key benefits	6
Environmentally friendly	6
Convenience	6
Wide range of functionality and application support	6
Supports various wireless network setting method	6
Features by model	7
Operating System	7
Software	7
Variety feature	7
Useful to know	8
About this user’s guide	9
Conventions	9
General icons	9
Safety information	10
Important safety symbols	10
Operating environment	10
Operating method	11
Installation / Moving	12
Maintenance / Checking	14
Supply usage	14
Machine overview	16
Components	16
Front view	17
Rear view	17
Control panel overview	18
Turning on the machine	19
Installing the software	20
Learning the Basic Usage	21
Machine’s basic settings	22
Machine’s default settings	22
Altitude adjustment	22
Media and tray	23
Selecting print media	23
Tray overview	24
Loading paper in the tray	25
Printing on special media	26
Setting the paper size and type	29
Using a Network-Connected Machine	30
Network setup	31
Printing a network configuration report	31
Setting IP address	31
Installing driver over the network	33
Windows	33
Wireless network setup	34
Introducing wireless set up methods	34
Restoring the wireless network settings	34
Using the WPS settings	35
Setup using Windows	35
Setting the Wi-Fi Direct for mobile printing	37
Using HP Embedded Web Server	38
HP Embedded Web Server	38
Accessing HP Embedded Web Server	38
HP Embedded Web Server overview	39
Setting the system administrator’s information	40
HP Smart app	41
Connect using the HP Smart app	42
Change the default printer setting the HP Smart app	42
Print using the HP Smart app	42
Get help from the HP Smart app	43
Printing	44
Basic print	45
Canceling a print job	46
Opening printing preferences	47
Using a favorite setting	48
Using help	49
Printing features	50
Understanding special printer features	50
Using HP Easy Printer Manager	55
Understanding HP Easy Printer Manager	55
Using Printer Status programs	58
Printer Status overview	58
Maintenance	60
Ordering supplies and accessories	61
Available supplies	62
Available maintenance parts	63
Storing the toner cartridge	64
Handling instructions	64
Toner cartridge usage	64
Estimated cartridge life	64
Redistributing toner	65
Replacing the toner cartridge	66
Cleaning the machine	67
Cleaning the outside or the display screen	67
Cleaning the inside	67
Cleaning the pickup roller	69
Troubleshooting	70
Tips for avoiding paper jams	71
Clearing paper jams	72
In tray	72
Inside the machine	72
Understanding the LEDs	74
Attention LED	74
Toner LED/ Wireless LED/ Power LED	74
A “Low Toner” or “Very Low Toner” message displays in Supplies information report	76
Paper feeding problems	77
Power and cable connecting problems	78
Power and cable	78
Solving other problems	79
Printing problems	79
Printing quality problems	82
Operating system problems	88
Solve wireless network problems	89
Wireless connectivity checklist	89
The printer does not print after the wireless configuration completes	89
The printer does not print, and the computer has a third-party firewall installed	90
The wireless connection does not work after moving the wireless router or printer	90
Cannot connect more computers to the wireless printer	90
The wireless printer loses communication when connected to a VPN	90
The network does not appear in the wireless networks list	90
The wireless network is not functioning	90
Perform a wireless network diagnostic test	91
Appendix	92
General specifications	93
Print media specifications	94
System requirements	96
Microsoft® Windows®	96
Mac OS	97
Glossary	98