HP LaserJet Enterprise MFP M633 Fax Guide - Page 30
Solve fax problems, Damaged / Enabled/Disabled
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Operational / Disabled1 The fax accessory is installed, but you have not configured the required fax settings yet. The fax accessory is installed and operational; however, the HP Digital Sending utility has either disabled the printer fax feature or has enabled LAN fax. When LAN fax is enabled, the analog fax feature is disabled. Only one fax feature, either LAN fax or analog fax, can be enabled at a time. NOTE: If LAN fax is enabled, the Fax feature is unavailable on the printer control panel. Non-Operational / Enabled/Disabled1 The printer has detected a firmware failure. Upgrade the firmware. Damaged / Enabled/Disabled1 The fax accessory has failed. Reseat the fax accessory card and check for bent pins. If the status is still DAMAGED, replace the analog fax accessory card. 1 ENABLED indicates that the analog fax accessory is enabled and turned on; DISABLED indicates that LAN fax is enabled (analog fax is turned off). 24 Chapter 7 Solve fax problems ENWW