HP LaserJet M1319 Service Manual
HP LaserJet M1319 - Multifunction Printer Manual
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HP LaserJet M1319 manual content summary:
- HP LaserJet M1319 | Service Manual - Page 1
HP LaserJet M1319 MFP Series Service Manual - HP LaserJet M1319 | Service Manual - Page 2
- HP LaserJet M1319 | Service Manual - Page 3
HP LaserJet M1319 MFP Series Service Manual - HP LaserJet M1319 | Service Manual - Page 4
Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services - HP LaserJet M1319 | Service Manual - Page 5
ports ...6 Location of serial number and model number 7 Supported operating systems ...8 Software included with the product 8 Easy installation for Windows 8 Advanced installation 8 Macintosh software 9 Supported printer drivers ...9 Connectivity ...9 Connect the product directly to a computer - HP LaserJet M1319 | Service Manual - Page 6
and order supplies 31 Check supplies status by using the control panel 31 Store supplies 32 HP policy on non-HP supplies 32 HP fraud hotline 32 Recycle supplies 32 Replace supplies ...33 Print cartridge ...33 Clean the product ...35 Clean the paper path 35 Clean the glass and white platen - HP LaserJet M1319 | Service Manual - Page 7
image-formation processes 48 Print cartridge ...49 Product base paper-feed system 49 Jam detection in the product 51 Conditions of jam detection 51 HP LaserJet M1319f components ...52 Basic operation ...52 ADF pickup-and-feed system 54 Optical scanning system 56 Fax functions and operation - HP LaserJet M1319 | Service Manual - Page 8
roller ...102 Installing the scanner cushions 105 Media input tray ...106 Transfer roller ...108 Side covers ...110 Print-cartridge door ...112 Rear cover and fuser cover 113 Front cover ...115 Speaker assembly ...118 Power supply ...119 Formatter and fax card ...122 Scanner support-frame ...124 - HP LaserJet M1319 | Service Manual - Page 9
165 Solve print-media problems 166 Performance problems ...167 Solve image-quality problems ...169 Print-quality problems ...169 Improve print quality 169 Print-quality settings 169 Checking the print cartridge 170 To redistribute the toner in the print cartridge 170 Identify and correct - HP LaserJet M1319 | Service Manual - Page 10
functions ...185 NVRAM initialization ...185 Super NVRAM initialization 185 Password reset or bypass 185 Service menu ...186 Secondary service menu 187 Solve fax problems ...188 General fax troubleshooting 188 Fax error messages ...190 Alert and warning message tables 190 Fax memory is retained - HP LaserJet M1319 | Service Manual - Page 11
...216 Guide assembly ...218 Product base ...220 External assemblies and print cartridge 220 External covers ...222 Formatter and fax card ...224 Internal components ...226 Alphabetical parts list ...232 Numerical parts list ...236 Appendix A Service and support Hewlett-Packard limited warranty - HP LaserJet M1319 | Service Manual - Page 12
Safety statements ...255 Laser safety ...255 Canadian DOC regulations 255 EMI statement (Korea) ...255 Laser statement for Finland 256 Substances table (China 257 Index ...259 x ENWW - HP LaserJet M1319 | Service Manual - Page 13
...153 Table 7-4 General fax troubleshooting ...189 Table 7-5 Alert and warning messages ...190 Table 8-1 Whole unit replacement, product bundle CB536A 205 Table 8-2 Control-panel overlay ...207 Table 8-3 Service and training support ...209 Table 8-4 User guides ...209 Table 8-5 Getting started - HP LaserJet M1319 | Service Manual - Page 14
Table 8-16 Internal components (2 of 3) ...229 Table 8-17 Internal components (3 of 3) ...231 Table 8-18 Alphabetical parts list ...232 Table 8-19 Numerical parts list ...236 Table B-1 Physical specifications ...246 Table B-2 Electrical specifications ...246 Table B-3 Power consumption (average, in - HP LaserJet M1319 | Service Manual - Page 15
of 4 73 Figure 6-5 Removing the link assemblies and scanner support-frame spring (2 of 4 74 Figure 6-6 Removing the link assemblies and scanner support-frame spring (3 of 4 74 Figure 6-7 Removing the link assemblies and scanner support-frame spring (4 of 4 75 Figure 6-8 Removing the scanner side - HP LaserJet M1319 | Service Manual - Page 16
(1 of 2 101 Removing the print cartridge (2 of 2 101 Removing the pickup roller (1 of 5 102 Removing the pickup roller (2 of 5 102 Removing the pickup roller (3 of 5 103 Removing the pickup roller (4 of 5 103 Removing the pickup roller (5 of 5 104 Installing the scanner cushions 105 Removing - HP LaserJet M1319 | Service Manual - Page 17
the formatter (4 of 4 123 Figure 6-86 Removing the scanner support-frame (1 of 4 124 Figure 6-87 Removing the scanner support-frame (2 of 4 125 Figure 6-88 Removing the scanner support-frame (3 of 4 125 Figure 6-89 Removing the scanner support-frame (4 of 4 126 Figure 6-90 Removing the ECU - HP LaserJet M1319 | Service Manual - Page 18
Figure 8-1 External assemblies ...212 Figure 8-2 ADF components ...214 Figure 8-3 Frame assembly ...216 Figure 8-4 Guide assembly ...218 Figure 8-5 External assemblies and print cartridge 220 Figure 8-6 External covers ...222 Figure 8-7 Formatter and fax card ...224 Figure 8-8 Internal components - HP LaserJet M1319 | Service Manual - Page 19
1 Product information ● Quick access to product information ● Product configuration ● Product walkaround ● Supported operating systems ● Connectivity ENWW 1 - HP LaserJet M1319 | Service Manual - Page 20
● www.hp.com/support/ljm1319 Table 1-1 Product guides Guide Description HP LaserJet M1319 MFP Getting Provides step-by-step instructions for installing and setting up the product. Started Guide HP LaserJet M1319 MFP Series Provides detailed information for using the product and problem-solving - HP LaserJet M1319 | Service Manual - Page 21
table HP LaserJet M1319f MFP ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm. ● Tray 1 holds up to 250 sheets of print media or up to 10 envelopes. ● The priority input tray holds up to 10 sheets of print media. ● Manual - HP LaserJet M1319 | Service Manual - Page 22
2.0 port. ● Two RJ-11 fax/phone cable ports. ● N-up printing (printing more than one page on a sheet). ● Manual two-sided printing, faxing, and copying. ● EconoMode setting (uses less toner). ● The product ships with a 1,000-page (average yield) starter cartridge. The average yield for replacement - HP LaserJet M1319 | Service Manual - Page 23
1 2 Priority input tray 3 Output bin 4 Automatic document feeder (ADF) output bin 5 Automatic document feeder (ADF) input tray 6 ADF media lever 7 Control panel 8 Telephone handset 9 Print-cartridge door latch ENWW Product walkaround 5 - HP LaserJet M1319 | Service Manual - Page 24
Back view 11 12 10 13 10 Interface ports 11 Kensington lock 12 Power switch 13 Power connector Interface ports The product has a Hi-Speed USB 2.0 port, fax and phone ports, and a handset port. 1 2 3 1 Handset port 2 Hi-Speed USB 2.0 port 3 Fax ports 6 Chapter 1 Product information ENWW - HP LaserJet M1319 | Service Manual - Page 25
Location of serial number and model number ENWW Product walkaround 7 - HP LaserJet M1319 | Service Manual - Page 26
are installed. Easy installation for Windows ● HP drivers ◦ Printer driver ◦ Scan driver ◦ Fax driver ● HP MFP software ◦ HP LaserJet Scan program ◦ HP Fax Send Fax program ◦ HP Toolbox program HP Toolbox provides links to product status information and Help information, such as the user guide, and - HP LaserJet M1319 | Service Manual - Page 27
up fax and print queues. ◦ Scan to e-mail program Supported printer drivers The most recent drivers are available at www.hp.com/support/ljm1319. Depending on the configuration of Windows-based computers, the installation program for the product software automatically checks the computer for Internet - HP LaserJet M1319 | Service Manual - Page 28
10 Chapter 1 Product information ENWW - HP LaserJet M1319 | Service Manual - Page 29
2 Control panel ● Control panel walkaround ● Control-panel menus ENWW 11 - HP LaserJet M1319 | Service Manual - Page 30
Control panel walkaround 1 2 3 4 1 Fax controls. Use to change commonly used fax settings. 2 Alphanumeric buttons. Use to type data into the product control-panel display and to dial telephone numbers for faxing. 3 Setup and cancel controls. Use to select menu options, determine the product - HP LaserJet M1319 | Service Manual - Page 31
for all faxes. ● Use the System setup menu to establish basic product settings such as language, print quality, or volume levels. ● Use the Service menu to restore default settings, clean the product, and activate special modes that affect print output. NOTE: To print a detailed list of the entire - HP LaserJet M1319 | Service Manual - Page 32
Table 2-2 Fax functions menu (continued) Menu item Description Polling receive Clear saved faxs Allows the product to call another fax machine that has polling send enabled. Clears all faxes in the product memory. Table 2-3 Copy setup menu Menu item Sub-menu item Default Quality Text Draft - HP LaserJet M1319 | Service Manual - Page 33
Description Sets the identifying information that is sent to the receiving product. Edits the fax phone book speed-dials and group-dial entries. The product supports up to 120 phone book entries, which can be either individual or group entries. ENWW Control-panel menus 15 - HP LaserJet M1319 | Service Manual - Page 34
Table 2-5 Fax setup menu (continued) Menu Item Sub-menu item Sub-menu item Fax Send setup Def. Resolution Fine Superfine Photo Standard Def. light/dark Dialing Mode Tone Pulse Redial if busy On Off Redial-no answer On Off Redial Comm Err. On Off Dial Prefix On Off Detect dial - HP LaserJet M1319 | Service Manual - Page 35
automatically answers an incoming call on the configured number of rings. ● Manual : The user must press the Start Fax button or use an with a different ring pattern (only on a phone system with distinctive-ring service). ● All Rings: The product answers any calls that come through the telephone - HP LaserJet M1319 | Service Manual - Page 36
that does not specify a size. Sets the type for printing internal reports or for any print job that does not specify a type. Sets how much toner the product should use to darken lines and edges. 18 Chapter 2 Control panel ENWW - HP LaserJet M1319 | Service Manual - Page 37
time and date setting for the product. Table 2-7 Service menu Menu item Sub-menu item Print T.30 a report that is used to troubleshoot fax transmission issues. Sets all customized printed output. The cleaning process removes dust and excess toner from the paper path. When selected, the product - HP LaserJet M1319 | Service Manual - Page 38
20 Chapter 2 Control panel ENWW - HP LaserJet M1319 | Service Manual - Page 39
3 Paper and print media ● Supported paper and print media sizes ● Load paper and print media ● Configure trays ENWW 21 - HP LaserJet M1319 | Service Manual - Page 40
it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in the print driver before printing. Table 3-1 Supported paper and print media sizes Size Dimensions Priority input tray Tray 1 Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 - HP LaserJet M1319 | Service Manual - Page 41
, or one card. You can use the priority input tray to print the first page on media different from the remainder of the document. Media guides ensure that the media is correctly fed into the product and that the print is not skewed (crooked on the media). When loading media, adjust - HP LaserJet M1319 | Service Manual - Page 42
and that the print is not skewed. Tray 1 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using. NOTE: : To configure the product trays for print jobs, use the printer driver. 24 Chapter 3 Paper and print media ENWW - HP LaserJet M1319 | Service Manual - Page 43
4 Manage and maintain ● Information pages ● Use the HP Toolbox software ● Manage supplies ENWW 25 - HP LaserJet M1319 | Service Manual - Page 44
the product memory. These pages help diagnose and solve problems with the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the System - HP LaserJet M1319 | Service Manual - Page 45
-click the product icon ( ). ● On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet M1319, and then click HP Toolbox. The HP Toolbox software contains the following sections for each product in the Devices window: ● Status ● Fax In addition to these - HP LaserJet M1319 | Service Manual - Page 46
Fax Use the HP Toolbox Fax tab to perform fax tasks from your computer. The Fax another fax machine. NOTE: You must click Apply for the changes to take effect. Fax phone book Use the HP Toolbox Fax phone book to add and remove individuals or groups on your speed-dial list, import phone books from - HP LaserJet M1319 | Service Manual - Page 47
that exists in Lotus Notes, Outlook, or Outlook Express, click Import Phone Book. Select the appropriate software program, navigate to the appropriate file, and then click OK. You can also select individual entries must click Apply for the changes to take effect. ENWW Use the HP Toolbox software 29 - HP LaserJet M1319 | Service Manual - Page 48
. Connecting might require that you close the HP Toolbox and reopen it. ● HP Instant Support. Connects to the HP Instant Support Web site. ● Product Support. Connects to the support site for the product where you can search for help with a specific problem. ● Shop for Supplies. Order supplies at the - HP LaserJet M1319 | Service Manual - Page 49
panel, printing a supplies status page, or viewing HP Toolbox. Hewlett-Packard recommends that you place an order for a replacement print cartridge when Low message for a print cartridge first appears. Use a new, authentic HP print cartridge to obtain the following types of supplies information - HP LaserJet M1319 | Service Manual - Page 50
after the beginning of the call. The language line interpreter is a service that will translate between you and the representative for the HP fraud hotline. Recycle supplies To install a new HP print cartridge, follow the instructions that are included in the box that contains the new supply, or - HP LaserJet M1319 | Service Manual - Page 51
door. 2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it. See the recycling information inside the print cartridge box. 3. Remove the new print cartridge from its packaging, rock the cartridge, remove the orange cover, and then pull the orange tab - HP LaserJet M1319 | Service Manual - Page 52
4. Insert the cartridge into the product until it is firmly in place. 5. Close the print-cartridge door. CAUTION: If toner gets on any clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. 34 Chapter 4 Manage and maintain ENWW - HP LaserJet M1319 | Service Manual - Page 53
Over time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these types of problems. Specks Smearing 1. Press Setup. 2. Use the arrow buttons to find the Service menu, and then press OK. 3. Use the arrow - HP LaserJet M1319 | Service Manual - Page 54
exterior of the product. Firmware updates Firmware updates and installation instructions for this product are available at www.hp.com/support/ ljm1319. Click Downloads and drivers, click the operating system, and then select the firmware download for the product. 36 Chapter 4 Manage and maintain - HP LaserJet M1319 | Service Manual - Page 55
5 Operational theory ● Basic operation ● Formatter system ● Product base functions ● HP LaserJet M1319f components ● Fax functions and operation ENWW 37 - HP LaserJet M1319 | Service Manual - Page 56
: ● The scanner and ADF ◦ The HP LaserJet M1319f uses a fixed contact image scanner (CIS). ● The product base ● The formatter ● The fax card Each of these components brings its own characteristic functionality to the product: scanning - HP LaserJet M1319 | Service Manual - Page 57
STAGE period until the EJECT or following-page STAGE period. To scan one page of the original document. Another STAGE period follows if the ADF. Otherwise, the EJECT period begins. EJECT. From the end of the SCAN To clear the last page of the original period until the original document page is - HP LaserJet M1319 | Service Manual - Page 58
whether or not the cartridge is the end of the initial rotation of the main and to clean the primary charging roller. installed. motor. STBY ( VIDEO signals (/ VDO, VDO) sent from the formatter and to transfer the toner image onto the media. LSTR (Last Rotation Period) After the primary voltage - HP LaserJet M1319 | Service Manual - Page 59
Formatter system The formatter coordinates the major systems. It is responsible for the following tasks or actions: ● Formatting and controlling copies ● Receiving and processing print data from the product interface ● Monitoring the control panel and relaying product-status information ● Developing - HP LaserJet M1319 | Service Manual - Page 60
formatter. Boot Code ## Control-code failure Replace the formatter. Hewlett-Packard The product is starting up. Wait for the Ready message. (DRAM) provides temporary storage of the product program code and copy, scan, and print data. USB interface The formatter receives incoming data through - HP LaserJet M1319 | Service Manual - Page 61
feed Figure 5-2 Functional block diagram (product base) Fax card Output tray To external device (host computer, etc.) LASER/SCANNER UNIT Scanning mirror FORMATTER Laser diode BD sensor Scanner motor ENGINE CONTROL SYSTEM Engine power assembly ECU Fuser unit IMAGEFORMATION SYSTEM Cleaning - HP LaserJet M1319 | Service Manual - Page 62
products, the ECU and power functions are combined onto one PCA known as the controller PCA or the DC controller PCA. In the HP LaserJet M1319f, the control functions are primarily relegated to the ECU PCA and the power functions to the power-supply assembly PCA. The ECU controls the following - HP LaserJet M1319 | Service Manual - Page 63
on and off modes and to drive the laser/scanner motor. Figure 5-3 Laser/scanner operation VDO /VDO /BDI CNT0 CNT1 /BD Laser driver PCB Cylindrical lens BD sensor /ACC /DEC Photosensitive drum Formatter Engine controller PCB Four-sided mirror Scanner motor Focusing lens ENWW Product base - HP LaserJet M1319 | Service Manual - Page 64
to the DC power-supply circuitry and to the AC driver circuitry, which controls AC voltage to the fuser-assembly heating element. DC power distribution The DC power distribution circuitry, located on the printer (product base) power assembly, distributes +3.3 Vdc, +5 Vdc, and - HP LaserJet M1319 | Service Manual - Page 65
positive or negative DC voltage to the transfer roller according to the instructions from the ECU. This circuit also controls the image density by setting (which is set by using the print driver). High voltage is disabled when the print-cartridge door is open. Figure 5-4 High-voltage power supply - HP LaserJet M1319 | Service Manual - Page 66
drum with the primary charging roller, which is located in the print cartridge. The primary charging roller is coated with conductive rubber. An AC bias next scan line of data. 3. Developing stage-During this process, the latent electrostatic image is present on the drum. The toner particles obtain - HP LaserJet M1319 | Service Manual - Page 67
the photosensitive drum, primary charging roller, developing station, toner cavity, and cleaning station. By including these components (which wear, degrade, or are consumed) in the replaceable print cartridge, the need for many service calls is eliminated. The special photosensitive properties of - HP LaserJet M1319 | Service Manual - Page 68
the image is transferred, the media enters the fuser assembly where heat from the fuser and pressure from the pressure roller permanently bond the toner image to media. The paper-delivery sensor (PS803) determines that the media has successfully moved out of the fusing area. The fuser-assembly exit - HP LaserJet M1319 | Service Manual - Page 69
in the initial rotation period. ● Door-open jam-The top-of-page sensor (PS801) or the paper-delivery sensor (PS803) detects media while the print-cartridge door is open. ENWW Product base functions 51 - HP LaserJet M1319 | Service Manual - Page 70
between unique major components in the HP LaserJet M1319f. This section describes the optical scanning system and ADF pickup and feed sends a signal to the optical scanning system, the document is picked up and fed into the optical system through a series of rollers and a separation pad. - HP LaserJet M1319 | Service Manual - Page 71
Figure 5-8 Optical and feed systems 21 1 Optical scanning system 2 ADF pickup-and-feed system ENWW HP LaserJet M1319f components 53 - HP LaserJet M1319 | Service Manual - Page 72
feed roller, and a delivery roller to transport the document into, through, and out of the optical scanning system. The optical scanning system motor drives the rollers when the formatter signals the optical scanning system that a job to print or copy is present. The ADF pickup-and-feed path has two - HP LaserJet M1319 | Service Manual - Page 73
necessary for correct document scanning. The one-way clutch varies the rotation speeds of the pickup roller and feed roller to prevent the rollers from tearing the document. Figure 5-10 Feed control (2 of 2) ENWW HP LaserJet M1319f components 55 - HP LaserJet M1319 | Service Manual - Page 74
through the light guide and scanning glass and strikes the document. Light that the document reflects passes back through the scanning glass and rod lens 11 sensor driver circuits). The sensor array collects and amplifies the reflected light and converts it into serial data in the driver circuits. - HP LaserJet M1319 | Service Manual - Page 75
Figure 5-12 Optical system (2 of 2) ENWW HP LaserJet M1319f components 57 - HP LaserJet M1319 | Service Manual - Page 76
have to be polarized because all the equipment works with either TIP or RING on pin 3 and the other wire on pin 4. This means that cables of either polarity can interconnect and will still work. These basic functions of PSTN operation are assumed in the design of the fax subsystem. The - HP LaserJet M1319 | Service Manual - Page 77
tested with all of the distinctive-ring services that telephone companies provide in all countries/regions. HP does not guarantee that the distinctive- . The VoIP services are often not compatible with fax machines. The VoIP provider must state the service supports fax over IP services. ENWW Fax - HP LaserJet M1319 | Service Manual - Page 78
telephony on the product. The fax subsystem is designed to support V.34 fax transmission, lower speeds (such as V.17 fax), and older fax machines. Fax card in the fax subsystem Two versions of the fax card are used in the HP LaserJet M1319 MFP. One is used in the North American, South American, and - HP LaserJet M1319 | Service Manual - Page 79
during normal fax transmissions. The product does not take control of the line unless it detects a fax tone or the user causes it to connect manually. This feature allows the user to make voice calls from a phone that is connected to the product without being cut off if a fax is not - HP LaserJet M1319 | Service Manual - Page 80
. To obtain a special fax cable, contact your local telephone service provider. Fax page storage in flash memory Fax pages are the electronic images of the document page. They can be created in any of three ways: scanned to be sent to another fax machine, generated to be sent by the computer, or - HP LaserJet M1319 | Service Manual - Page 81
is off. Users can reprint faxes in case the print cartridge runs out of toner or the product experiences other errors while printing faxes. The product also has scan-ahead functionality that makes use of flash memory. Scan-ahead automatically scans pages into flash memory before a fax job is sent - HP LaserJet M1319 | Service Manual - Page 82
64 Chapter 5 Operational theory ENWW - HP LaserJet M1319 | Service Manual - Page 83
6 Removal and replacement ● Removal and replacement strategy ● Service approach ● Scanner assemblies ● Product base ENWW 65 - HP LaserJet M1319 | Service Manual - Page 84
HP does not support repairing individual subassemblies or problem guides. Warnings, cautions, notes, and tips WARNING! Turn the product off, wait 5 seconds, and then remove the power cord before attempting to service fold the flat flexible cables (FFCs) during removal or installation. Also, do not - HP LaserJet M1319 | Service Manual - Page 85
Required tools ● #2 Phillips screwdriver with a magnetic tip and a 152-mm (6-inch) shaft length ● Small flatblade screwdriver ● Long flatblade screwdriver ● #8 and #10 torx screwdrivers ● Needle-nose pliers ● ESD mat (if one is available) ● Penlight (optional) CAUTION: Always use a Phillips - HP LaserJet M1319 | Service Manual - Page 86
Unplug the power cable and interface cable(s). ● Place the product on an ESD mat (if one is available). If an ESD workstation or mat is not available, ground yourself by touching the sheet-metal chassis before touching an ESD-sensitive part. ● Remove the print cartridge. See Print cartridge on page - HP LaserJet M1319 | Service Manual - Page 87
● Return media to the input tray. ● Plug in the power cable. ● Reinstall the print cartridge. ● Reinstall the trays and output bins. ● Reinstall the handset. Post-service tests After service has been completed, the following tests can be used to verify that the repair or replacement was successful - HP LaserJet M1319 | Service Manual - Page 88
7. Print a copy job, and then verify the results. 8. Clean the outside of the product with a damp cloth. Test 3 (fax-quality test) 1. Place the configuration page in the ADF. 2. Type a valid fax number and send the fax job. 3. Verify that the send quality and receive quality meet expectations. 70 - HP LaserJet M1319 | Service Manual - Page 89
Separation-pad set (not the entire assembly) Link assemblies and scanner support-frame springs Scanner assembly Scanner assembly top cover Top-cover assembly Pickup is not a user-replaceable assembly. Only trained service personnel should attempt to replace the separation-pad assembly. ENWW - HP LaserJet M1319 | Service Manual - Page 90
Figure 6-3 Parts-removal tree, product base Handset Print cartridge Transfer roller Media input tray Printer side covers Rear cover and fuser cover Power supply Scanner assembly Print-cartridge door Front cover Scanner support-frame Engine controller unit Laser/scanner assembly Main motor Fuser - HP LaserJet M1319 | Service Manual - Page 91
your product. The HP LaserJet M1319f is shown in photos when it is necessary to see differences between the HP LaserJet M1319f and the legacy product service personnel should attempt to replace the separation-pad assembly. Link assemblies and scanner support-frame spring 1. Push the print-cartridge - HP LaserJet M1319 | Service Manual - Page 92
3. Rotate one of the link assemblies toward the front of the product until the link disengages from the scanner support-frame. Figure 6-5 Removing the link assemblies and scanner support-frame spring (2 of 4) 4. Remove the link assembly. Repeat for remaining link. NOTE: If you need to remove the - HP LaserJet M1319 | Service Manual - Page 93
5. Use needle-nose pliers to remove the scanner support-frame spring from the left side of the product. Figure 6-7 Removing the link assemblies and scanner support-frame spring (4 of 4) ENWW Scanner assemblies 75 - HP LaserJet M1319 | Service Manual - Page 94
Scanner side covers NOTE: In the following figure, examine the locations of the of the locking tabs on the scanner cover before you remove the cover. 1. Use a small flat-blade screwdriver to release the right-side cover-locking tab. Figure 6-8 Removing the scanner side covers (1 of 2) 76 Chapter 6 - HP LaserJet M1319 | Service Manual - Page 95
2. Rotate the right-side cover away from the product, and then slide it toward the front of the product to remove it. Figure 6-9 Removing the scanner side covers (2 of 2) 2 1 3. Repeat this procedure for the left-side cover. ENWW Scanner assemblies 77 - HP LaserJet M1319 | Service Manual - Page 96
assembly is not a user-replaceable assembly. Only trained service personnel should attempt to replace the separation-pad assembly. 1. Open the scanner top cover. 2. Carefully pry the separation-pad set away from the guide assembly. CAUTION: When installing the replacement pad, be careful not to bend - HP LaserJet M1319 | Service Manual - Page 97
Top cover, control panel 1. Carefully release three locking tabs, one at the front and one on each side (callout 1). Figure 6-11 Removing the top cover, control panel (1 of 3) 1 2. Slightly raise the top cover. Then disconnect one FFC (callout 2) and one wire-harness connector (callout 3). CAUTION: - HP LaserJet M1319 | Service Manual - Page 98
3. Slightly open the ADF assembly, and then push the top cover toward the back of the product to release the three rear locking tabs. Remove the top cover. Figure 6-13 Removing the top cover, control panel (3 of 3) NOTE: You must release the wire harness from two retainers on the top cover. 80 - HP LaserJet M1319 | Service Manual - Page 99
Control-panel assembly CAUTION: The control panel is an ESD-sensitive component. 1. Remove the control-panel top cover. See Top cover, control panel on page 79. 2. Remove three screws (callout 1). Figure 6-14 Removing the control-panel assembly (1 of 2) 1 3. Rotate the control-panel button assembly - HP LaserJet M1319 | Service Manual - Page 100
Media lever and media-lever torsion spring 1. Remove the control-panel top cover. See Top cover, control panel on page 79. 2. Carefully dislodge and remove the media-lever torsion spring. Figure 6-16 Removing the media lever and media-lever torsion spring 82 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 101
pad. Skin oils and fingerprints on the separation pad might cause paper-feed problems. Press down on the plate as the screws are removed. Four compression -pad assembly is not a user-replaceable assembly. Only trained service personnel should attempt to replace the separation-pad assembly. Figure - HP LaserJet M1319 | Service Manual - Page 102
3. Rotate the separation-pad assembly up until the keyed hinges can clear the hinge retainers. Figure 6-18 Removing the separation-pad assembly (2 of 3) 4. Remove the separation-pad assembly. Figure 6-19 Removing the separation-pad assembly (3 of 3) 84 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 103
Scanner assembly 1. Rotate the ADF input tray assembly toward the front of the product, and then lift it up and off of the product. Figure 6-20 Removing the scanner assembly (1 of 14) 2. Rotate the ADF output bin up and then squeeze the locking tabs until the they clear the mounting holes in the - HP LaserJet M1319 | Service Manual - Page 104
3. Remove the right-side cover-mounting screw (callout 1). Figure 6-22 Removing the scanner assembly (3 of 14) 4. Release the back of the cover. Figure 6-23 Removing the scanner assembly (4 of 14) 86 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 105
5. Release the bottom tab (callout 2). Figure 6-24 Removing the scanner assembly (5 of 14) 2 6. Rotate the back side of the cover away from the product, and then slide the cover toward the front of the product to remove it Figure 6-25 Removing the scanner assembly (6 of 14) 2 1 ENWW Scanner - HP LaserJet M1319 | Service Manual - Page 106
7. Disconnect two flat, flexible cables (FFCs; callout 3) and one wire-harness connector (callout 4). CAUTION: Do not bend or fold the FFCs during the removal or reinstallation process. Figure 6-26 Removing the scanner assembly (7 of 14) 3 4 8. Push the blue print-cartridge-door release button and - HP LaserJet M1319 | Service Manual - Page 107
9. Grasp the tab on the gear-drive arm bracket and carefully flex it away from the scanner assembly to release the bracket. Figure 6-28 Removing the scanner assembly (9 of 14) 10. Pull the bracket toward the right side of the product until its mounting tabs clear the holes in the scanner assembly. - HP LaserJet M1319 | Service Manual - Page 108
11. Use a small flat-blade screwdriver to release the link tabs on each link assembly. WARNING! When the link assemblies are disengaged, the scanner assembly can easily fall off of the product base if it is rotated too far towards the back of the product. CAUTION: Do not push too hard on the link - HP LaserJet M1319 | Service Manual - Page 109
12. Use one of the following three separate methods to support the scanner assembly so that it does not fall off of the product base. See Figure 6-31 Removing the scanner assembly (12 of 14) on page 91. A ) Use the HP scanner-hinge tool (part number: 5185-7441). NOTE: Remove the left-side - HP LaserJet M1319 | Service Manual - Page 110
the chassis hinge pins. Lift the scanner assembly off of the product base. NOTE: Do not lose the two scanner cushions located in the scanner support-frame (callout 7; left-side location shown). Figure 6-33 Removing the scanner assembly (14 of 14) 7 92 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 111
Scanner assembly top cover 1. Remove the following assemblies or components: ● Scanner assembly. See Scanner assembly on page 85. ● Scanner side covers. See Scanner side covers on page 76. 2. Remove four screws (callout 1). CAUTION: The PCB is an ESD-sensitive component. Figure 6-34 Removing the - HP LaserJet M1319 | Service Manual - Page 112
3. Feed the FFCs, the wire connectors, and the ground strap through the opening in the scannerassembly base. CAUTION: Examine how the FFCs and wire-harnesses are routed before moving them. Do not bend or fold the FFCs during the removal or reinstallation process. Figure 6-35 Removing the scanner - HP LaserJet M1319 | Service Manual - Page 113
5. Lift up on the scanner assembly top cover to separate it from the scanner-assembly base. CAUTION: Separating the scanner assembly top cover from the base frame assembly might require considerable force. Be careful to not damage or drop either assembly when you separate them. Figure 6-37 Removing - HP LaserJet M1319 | Service Manual - Page 114
Top-cover assembly 1. Remove the following assemblies: ● Scanner assembly. See Scanner assembly on page 85. ● Scanner assembly top cover. See Scanner assembly top cover on page 93. 2. Rotate the top-cover assembly (callout 1) away from the frame assembly (callout 2). Figure 6-38 Removing the top- - HP LaserJet M1319 | Service Manual - Page 115
Pickup roller 1. Remove the following assemblies: ● Scanner assembly. See Scanner assembly on page 85. ● Scanner assembly top cover. See .Scanner assembly top cover on page 93 2. Unclip the pickup-roller retainer (callout 1) and rotate it until the flat sides of the clip align with the mounting slot - HP LaserJet M1319 | Service Manual - Page 116
flat-blade screwdriver to carefully pry the white-platen retainer tabs (callout 1) off of the posts on the guide assembly. Figure 6-42 Removing the white platen (1 of 2) 1 3. Lift the guide assembly up and off of the white platen. Figure 6-43 Removing the white platen (2 of 2) 98 Chapter 6 Removal - HP LaserJet M1319 | Service Manual - Page 117
be different than your product, the procedures in this chapter are appropriate for your product. The HP LaserJet M1319f is shown in photos when it is necessary to see differences between the HP LaserJet M1319f and the legacy product. NOTE: For clarity, the product is sometime shown in this chapter - HP LaserJet M1319 | Service Manual - Page 118
Separation pad 1. At the back of the product, remove two screws (callout 1). Figure 6-45 Removing the separation pad (1 of 2) 1 2. Remove the separation pad and frame. Figure 6-46 Removing the separation pad (2 of 2) 100 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 119
CAUTION: To prevent damage, do not expose the print cartridge to direct or bright light. Cover it with a piece of paper. 1. Push the print-cartridge-door release button. Figure 6-47 Removing the print cartridge (1 of 2) 2. Pull the print cartridge up and out of the product. Figure 6-48 Removing - HP LaserJet M1319 | Service Manual - Page 120
and locate the product pickup roller. See Print cartridge on page 101. Figure 6-49 Removing the pickup roller (1 of 5) 2. Gently release the small, white tabs on each side of the pickup roller by pushing - HP LaserJet M1319 | Service Manual - Page 121
each side of the pickup roller fit into corresponding slots on the pickup-roller mounting frame and prevent the roller from being incorrectly installed. Position the replacement pickup roller in the slots on the pickup-roller frame. Figure 6-52 Removing the pickup roller (4 of 5) ENWW Product base - HP LaserJet M1319 | Service Manual - Page 122
5. Rotate the top of the pickup roller into position until the white tabs on each side of the roller snap into place. Figure 6-53 Removing the pickup roller (5 of 5) 104 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 123
scanner cushions 1. Open the print-cartridge door. 2. Place a scanner cushion in the both well on the scanner support-frame (callout 1). Use the eraser- end of a pencil or use an ink pen with the cap on to seat each cushion in its well. Figure 6-54 Installing the scanner cushions 1 ENWW Product - HP LaserJet M1319 | Service Manual - Page 124
Media input tray 1. Open the media input tray lid. Figure 6-55 Removing the media input tray (1 of 3) 2. Slide the adjustable media guides to the center of the tray. Figure 6-56 Removing the media input tray (2 of 3) 106 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 125
3. Depress the pickup-tray locking tabs to release the media input tray, and then pull it out and away from the product. Figure 6-57 Removing the media input tray (3 of 3) ENWW Product base 107 - HP LaserJet M1319 | Service Manual - Page 126
might cause print-quality problems. Be very careful not to break the paper guide that is removed when replacing the transfer roller. Because the paper guide is not a FRU, the entire product will have to be replaced. 1. Open the print-cartridge door and remove the print cartridge. 2. Release the two - HP LaserJet M1319 | Service Manual - Page 127
on each end of the transfer roller. Do not touch the black-sponge portion of the transfer roller. Grasp the right end of the paper guide and pull the clamp off the bearing on the right side of the transfer roller. Then slide the clamp slightly to the right, and the - HP LaserJet M1319 | Service Manual - Page 128
Side covers NOTE: The procedure for removing the right-side and left-side covers is identical, with the exception of the location of the screw that fastens the cover to the product. The right-side cover is shown in the following procedure. 1. Remove one screw (callout 1). Callout 2 is on the left- - HP LaserJet M1319 | Service Manual - Page 129
3. Release the bottom tab (callout 2). CAUTION: When removing the left-side cover, hang the product off of the table to gain access to the bottom tab. This prevents the I/O shield from being damaged if the right-side cover is off and the product is tilted too far up. Figure 6-63 Removing the side - HP LaserJet M1319 | Service Manual - Page 130
2) on page 112, the left arm is disengaged). CAUTION: Be careful when releasing the swing arms. They can easily break. Figure 6-65 Removing the print-cartridge door (1 of 2) 1 3. Rotate the door toward the back of the product and then lift it up and off of the product. Figure 6-66 Removing the - HP LaserJet M1319 | Service Manual - Page 131
Rear cover and fuser cover 1. Remove the right-side and left-side covers. See Side covers on page 110. 2. Remove one screw (callout 1). Figure 6-67 Removing the rear cover and fuser cover (1 of 3) 1 3. Release the two rear-cover locking tabs (callout 2). Rotate the bottom of the rear cover up and - HP LaserJet M1319 | Service Manual - Page 132
4. Rotate the bottom of the fuser cover away from the product, and remove the fuser cover. Figure 6-69 Removing the rear cover and fuser cover (3 of 3) 114 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 133
Front cover 1. Remove the right-side and left-side covers. See Side covers on page 110. 2. Before you begin, note the locations of the locking tabs on the back of the cover. Figure 6-70 Removing the front cover (1 of 5) 3. Release the locking tab on the lower-right-side front cover and slightly pry - HP LaserJet M1319 | Service Manual - Page 134
4. Release the locking tab on the lower-left-side front cover and slightly pry the lower-left corner of the front cover away from the product. Figure 6-72 Removing the front cover (3 of 5) 5. Locate and release the two locking tabs at the top of the front cover. Figure 6-73 Removing the front cover - HP LaserJet M1319 | Service Manual - Page 135
6. Remove the front cover. NOTE: You might need to gently pry the cover away from the chassis near the print-cartridge door to release two front-cover alignment pins. Figure 6-74 Removing the front cover (5 of 5) ENWW Product base 117 - HP LaserJet M1319 | Service Manual - Page 136
Speaker assembly 1. Remove the right-side product cover. See Side covers on page 110 2. Disconnect one wire-harness connector (callout 1), unclip one wire retainer (callout 2), and then remove one screw (callout 3). Figure 6-75 Removing the speaker assembly (1 of 2) 1 2 3 3. Carefully pry the sheet- - HP LaserJet M1319 | Service Manual - Page 137
Power supply 1. Remove the rear cover and fuser cover. See Rear cover and fuser cover on page 113. 2. Disconnect one spade connector (callout 1) and remove three screws (callout 2). Reinstallation tip The center screw in callout 2 is a ground screw and is different from the others. When reinstalling - HP LaserJet M1319 | Service Manual - Page 138
4. Remove four screws (callout 5). Figure 6-79 Removing the power supply (3 of 5) 5 5. Unclip two clips (callout 6) and remove the switch cover (located at the upper-right corner of the power supply). Figure 6-80 Removing the power supply (4 of 5) 6 120 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 139
6. Unclip one clip (callout 7) and dislodge, but do not remove, the wire guide, and then remove the power supply. Figure 6-81 Removing the power supply (5 of 5) 7 ENWW Product base 121 - HP LaserJet M1319 | Service Manual - Page 140
Formatter and fax card CAUTION: The formatter and fax card are ESD-sensitive devices. 1. Remove the right cover. See Side covers on page 110. 2. Remove two screws (callout 1) and the I/O shield (callout 2). Figure 6-82 Removing the formatter (1 of 4) 1 2 3. Disconnect all of the connectors on the - HP LaserJet M1319 | Service Manual - Page 141
4. Remove four screws from the formatter PCA (callout 3). Remove three screws (callout 4) from the fax card. Remove the formatter and the fax card PCAs. Figure 6-84 Removing the formatter (3 of 4) 3 4 5. Gently separate the formatter from the sheet-metal shield. Mount the replacement formatter on - HP LaserJet M1319 | Service Manual - Page 142
fuser cover on page 113. ● Print-cartridge door. See Print-cartridge door on page 112. ● Front cover. See Front cover on page 115. 2. Remove six screws (callout 1). CAUTION: Be careful not to drop any screws into the product. NOTE: If you turn over the scanner support-frame after you remove it, the - HP LaserJet M1319 | Service Manual - Page 143
the retainer on the gear-drive arm aligns with the opening in the bracket, and remove the bracket. Figure 6-87 Removing the scanner support-frame (2 of 4) 4. Lift the scanner support-frame up and off of the product. Figure 6-88 Removing the scanner support-frame (3 of 4) ENWW Product base 125 - HP LaserJet M1319 | Service Manual - Page 144
5. If you are removing the scanner support-frame in order to gain access to the fuser, remove two screws (callout 3) and the chassis reinforcement plate (callout 4) Figure 6-89 Removing the scanner support-frame (4 of 4) 3 4 126 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 145
cover and fuser cover. See Rear cover and fuser cover on page 113. ● Print-cartridge door. See Print-cartridge door on page 112. ● Front cover. See Front cover on page 115. ● Scanner support-frame. See Scanner support-frame on page 124. 2. Remove four screws (callout 1). Figure 6-90 Removing the ECU - HP LaserJet M1319 | Service Manual - Page 146
3. Use a long flat-blade screwdriver to disengage the two ECU shield retainer hooks, one at each side, inside the product (left hook shown; callout 2). Push the hooks into the product to disengage them. Figure 6-91 Removing the ECU (2 of 6) 2 4. Disconnect one FFC (callout 3) and one wire-harness - HP LaserJet M1319 | Service Manual - Page 147
5. Disconnect one FFC (callout 5) from the power supply. CAUTION: Do not bend or fold the FFCs during the removal or reinstallation process. Figure 6-93 Removing the ECU (4 of 6) 5 6. Disconnect one FFC (callout 6) from the ECU and the wire-harness connector to the main motor (callout 7). Remove - HP LaserJet M1319 | Service Manual - Page 148
7. Carefully remove the ECU from the product. As you remove it, unweave the wire harnesses and FFCs from the wire looms, and disconnect one wire-harness connector (callout 9) from the laser/ scanner. Remove the ECU. Figure 6-95 Removing the ECU (6 of 6) 9 130 Chapter 6 Removal and replacement ENWW - HP LaserJet M1319 | Service Manual - Page 149
cover and fuser cover. See Rear cover and fuser cover on page 113. ● Print-cartridge door. See Print-cartridge door on page 112. ● Front cover. See Front cover on page 115. ● Scanner support-frame. See Scanner support-frame on page 124. ● ECU. See Engine controller unit (ECU) on page 127. 2. Remove - HP LaserJet M1319 | Service Manual - Page 150
cover and fuser cover. See Rear cover and fuser cover on page 113. ● Print-cartridge door. See Print-cartridge door on page 112. ● Front cover. See Front cover on page 115. ● Scanner support-frame. See Scanner support-frame on page 124. ● ECU. See Engine controller unit (ECU) on page 127. ● Laser - HP LaserJet M1319 | Service Manual - Page 151
3. Remove one screw (callout 3), and remove the main motor. Figure 6-98 Removing the main motor (2 of 2) 3 ENWW Product base 133 - HP LaserJet M1319 | Service Manual - Page 152
Rear cover and fuser cover on page 113. ● Print-cartridge door. See Print-cartridge door on page 112. ● Front cover. See Front cover on page 115. ● Scanner support-frame and chassis reinforcement plate. See Scanner support-frame on page 124. 2. Disconnect cables from near the top of the engine power - HP LaserJet M1319 | Service Manual - Page 153
5. Lift the fuser assembly at the right and remove it. Figure 6-100 Removing the fuser assembly (2 of 2) NOTE: When replacing the fuser assembly, be sure to transfer the delivery-sensor PCB from the old fuser to the new one. ENWW Product base 135 - HP LaserJet M1319 | Service Manual - Page 154
85. ● Left cover. See Side covers on page 110. ● Rear cover and fuser cover. See Rear cover and fuser cover on page 113. ● Print-cartridge door. See Print-cartridge door on page 112. ● Front cover. See Front cover on page 115. ● Transfer roller. See Transfer roller on page 108. ● Fuser. See Fuser - HP LaserJet M1319 | Service Manual - Page 155
map ● Tools for troubleshooting ● Problem-solving diagrams ● Control-panel messages ● Solve paper-handling problems ● Solve image-quality problems ● Solve copy problems ● Solve scan problems ● Solve control-panel display problems ● Solve connectivity problems ● Solve DSL problems ● Solve fax with - HP LaserJet M1319 | Service Manual - Page 156
correct order. The product fax settings are set incorrectly. Make sure that the HP LaserJet M1319 MFP is the only device on the telephone line and try again to receive the fax. Review and reset the product fax settings. See Control-panel main menus on page 13. 138 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 157
the cable. Select the proper driver. There is a port driver problem in Microsoft Windows. Uninstall and then reinstall the product software. Verify that you are using the correct installation procedure and the correct port setting. Does the product scan to the computer? Initiate a scan from - HP LaserJet M1319 | Service Manual - Page 158
Menu map Print a menu map 1. Press Setup. 2. Use the arrow buttons to navigate to the Reports menu, and then press OK. 3. Use the arrow buttons to navigate to the Menu Structure submenu, and then press OK to print the menu structure. 140 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 159
have been used. 1. Open the print-cartridge door. 2. Remove the print cartridge. 3. Mark the drive gear on the cartridge with a felt-tipped marker. Note the position of the mark. 4. Install the print cartridge and close the print-cartridge door. The startup sequence should rotate the drum enough - HP LaserJet M1319 | Service Manual - Page 160
failure as a transfer or fusing problem. Perform other checks If no image appears on the photosensitive drum, perform these checks: 1. Make sure that you removed the entire length of the sealing tape from the print cartridge before you installed the cartridge. 2. Perform a drum-rotation functional - HP LaserJet M1319 | Service Manual - Page 161
toner cable. cartridge to provide the necessary voltages for the electrophotographic processes. Check the print-cartridge contacts Remove the print cartridge and visually inspect the three connection points on the left end of the print cartridge cartridge - HP LaserJet M1319 | Service Manual - Page 162
. See Paper-pickup assembly on page 136. 56.5 mm ( 2.22 in) Fuser Replace the fuser. See Fuser on page 134. 76.3 mm ( 3.00 in) Print cartridge Replace the print cartridge. See Print cartridge on page 101. 144 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 163
Component locations Figure 7-1 Major components 1 2 1 Fuser assembly 2 Paper-pickup assembly ENWW Problem-solving diagrams 145 - HP LaserJet M1319 | Service Manual - Page 164
Figure 7-2 Solenoid, sensors, switches, and motor 3 4 5 6 7 21 1 Print-cartridge-door switch 2 Power switch/power supply 3 Paper-width sensor 4 Paper-delivery sensor 5 Top-of-page sensor 6 Solenoid 7 Motor 146 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 165
Figure 7-3 PCAs 1 2 1 Engine controller unit (ECU) 2 Formatter ENWW Problem-solving diagrams 147 - HP LaserJet M1319 | Service Manual - Page 166
ENWW 148 Chapter 7 Solve problems Power Switch ON SEQUENCE WAIT 1 Fixing Heater (H701) About 0.25 100°C Control 2 Print Command 3 Scanner Motor 4 Scanner Ready About 0.45 Max. 122 5 Main Motor (M1) 6 - HP LaserJet M1319 | Service Manual - Page 167
Main wiring Figure 7-5 Main wiring, scanner assembly PCA ENWW Problem-solving diagrams 149 - HP LaserJet M1319 | Service Manual - Page 168
Figure 7-6 Main wiring, product base (110 V) PCA 150 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 169
Figure 7-7 Main wiring, product base (220 V) PCA ENWW Problem-solving diagrams 151 - HP LaserJet M1319 | Service Manual - Page 170
USB J2 Speaker J6 Fax card J16 Scanner (CIS) J19 Engine solenoid J20 Control panel J21 Engine power J22 Engine J23 Handset 152 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 171
Figure 7-9 Fax card connections J1 J2 Table 7-3 Fax card connections Name Connection J1 Formatter J2 Fax ports ENWW Problem-solving diagrams 153 - HP LaserJet M1319 | Service Manual - Page 172
control-panel messages are intended to guide the user through typical operation. The if appropriate. When the product is receiving print data or scanning commands, control-panel messages indicate this status. In addition, instructions. See Clear jams on page 159. 154 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 173
panel message Page too complex Press [OK] Printer jam clear paper path Settings cleared Description Recommended jam from the area indicated on the product control panel, and then follow the control-panel instructions. See Clear jams on page 159. The product has cleared job settings. Re-enter any - HP LaserJet M1319 | Service Manual - Page 174
error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service. Critical error message-tables Control panel message 50.1 Fuser Error Turn off then on 50.2 Fuser Error Turn off - HP LaserJet M1319 | Service Manual - Page 175
Control panel message 50.8 Fuser Error Turn off then on 50.9 Fuser Error Turn off then on Description The product has experienced an internal hardware error. The product has experienced an internal hardware error. Recommended action 1. Turn off the power by using the power switch, wait at least 30 - HP LaserJet M1319 | Service Manual - Page 176
using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. 158 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 177
input trays are loaded improperly or overfilled, or the media guides are not set properly. ● Media is added to or removed from an input tray during a print job or an input tray is removed from the product during a print job. ● The cartridge door is opened during a print job. ● Too many sheets have - HP LaserJet M1319 | Service Manual - Page 178
the product Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the product. Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed. Clear - HP LaserJet M1319 | Service Manual - Page 179
is located, some of the following steps might not be necessary. 1. Open the print-cartridge door. 2. Do one of the following: ● If media is visible, use both is visible, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the product. - HP LaserJet M1319 | Service Manual - Page 180
3. Close the print-cartridge door. 4. Open tray 1. 162 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 181
side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. ENWW Solve paper-handling problems 163 - HP LaserJet M1319 | Service Manual - Page 182
print cartridge, minimize its exposure to direct light. 2. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product. 3. Replace the print cartridge, and then close the print-cartridge door. 164 Chapter 7 Solve problems - HP LaserJet M1319 | Service Manual - Page 183
that the media guides on the . ● Use only HP-recommended media types and printers. ● Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. ● Do not use raised or embossed letterhead. ● The product uses heat and pressure to fuse toner - HP LaserJet M1319 | Service Manual - Page 184
product. Problem Cause Solution Poor print quality or toner adhesion , use the arrow buttons to select Service, and then press OK. Use the -quality paper that is made for laser printers. Print is skewed (crooked). The paper input tray again. Adjust the media guides to the width and length of - HP LaserJet M1319 | Service Manual - Page 185
in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP. See www.hp.com/support/ ljm1319 or the support flyer . The print cartridge is out of toner. Solution Verify that the sealing tape has been completely removed from the print cartridge. Check the - HP LaserJet M1319 | Service Manual - Page 186
-handling problems on page 165. Clear the jam. See Clear jams on page 159. ● Disconnect the cable at both ends and reconnect it. ● Try printing a job that has printed in the past. ● Try using a different USB cable. The product might not be set up as the default Open the Printers or Printers and - HP LaserJet M1319 | Service Manual - Page 187
to print. To change print-quality settings for all future jobs NOTE: For Macintosh instructions, see the user guide. For Windows 2000: 1. In the Windows system tray, click Start, select Settings, and then click Printers. 2. Right-click the product icon. 3. Click Properties (in Windows 2000, you can - HP LaserJet M1319 | Service Manual - Page 188
cartridge before further troubleshooting the image defects. To redistribute the toner in the print cartridge Before installing a new print cartridge or when the toner begins to run low, gently rock the print cartridge short-edge-first. These examples illustrate problems that would affect all of the - HP LaserJet M1319 | Service Manual - Page 189
intended for laser printers. The paper lot is flawed. The manufacturing processes can cause some areas to reject toner. The print cartridge might be defective or low. Replace the print cartridge. See Print cartridge on page 33. If the error persists, contact HP. See www.hp.com/support/ljm1319 or - HP LaserJet M1319 | Service Manual - Page 190
have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. Clean the product. See Clean the paper path on page 35. The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print - HP LaserJet M1319 | Service Manual - Page 191
printers. If characters are incorrectly formed so that they produce a wavy effect, the laser scanner might need service. Verify that the problem also occurs on the configuration page. If so, contact HP. See www.hp.com/support/ljm1319 or the support and that the media guides are not too tight - HP LaserJet M1319 | Service Manual - Page 192
Problem Cause Solution Toner appears around the printed characters. The media might be loaded incorrectly. If large amounts of toner have scattered laser printers. An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field). Software settings - HP LaserJet M1319 | Service Manual - Page 193
separation pad is worn. Contact HP. See www.hp.com/ support/ljm1319 or the support flyer that came in the product box. Image problems Problem Images are missing or faded. Vertical white or faded stripes appear on the copy. Cause Solution The print-cartridge might be defective or empty. Replace - HP LaserJet M1319 | Service Manual - Page 194
. The printer driver or product software settings may be incorrect. Verify that the quality settings are correct. Verify that the EconoMode setting is off. See the product software Help for more information about changing the settings. Media-handling problems Problem Poor print quality or toner - HP LaserJet M1319 | Service Manual - Page 195
Problem Cause Solution Problems with feeding The paper has ragged edges. The paper varies from side-to-side. Use high-quality paper that is made for laser printers input tray again. Adjust the media guides to the width and length of be in manual feed mode. ● If Manual appears on the product control- - HP LaserJet M1319 | Service Manual - Page 196
the original with the narrow side leading into the ADF and the side to be scanned facing down. Use media that meets HP specifications. The print cartridge might be defective. Replace the print cartridge. See Print cartridge on page 33. The product settings might be set to reduce On the control - HP LaserJet M1319 | Service Manual - Page 197
Solve scan problems Solve scanned-image problems Problem The scanned image is of poor quality. Part of the image did not scan. The scan takes too long resolution settings in the scanner software. The original might have been loaded incorrectly. Use the media guides when you load the originals - HP LaserJet M1319 | Service Manual - Page 198
Separation-pad set on page 78 or Separation-pad assembly on page 83. ● Use or make a carrier sheet to protect your originals. Solve scan-quality problems Problem Blank pages Unwanted lines Black dots or streaks Cause Solution The original might have been loaded upside down. In the ADF, put the - HP LaserJet M1319 | Service Manual - Page 199
control-panel display, or the display might become blank if the product is exposed to an electric or magnetic field. To resolve this problem, perform the following procedure: 1. Turn the product off. 2. Remove the product from the electric or magnetic field. 3. Turn the product on again. ENWW - HP LaserJet M1319 | Service Manual - Page 200
following steps: 1. Make sure that USB cable is no longer than 2 meters (6 feet). 2. Make sure that both ends of the USB cable are connected. 3. Make sure that the cable is a USB 2.0 Hi-Speed-certified cable. 4. If the error persists, use a different USB cable. 182 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 201
time. NOTE: Not all printers and faxes are compatible with DSL services. HP does not guarantee that the HP LaserJet product will be compatible with all DSL service lines or providers. The DSL modem requires a high-pass filter. When DSL service is installed, the service provider sometimes supplies - HP LaserJet M1319 | Service Manual - Page 202
state the service supports fax over IP services. Because the installation process varies, the VoIP service provider must assist in installing the product excessive. If you experience problems using the fax feature on a VoIP network, ensure that all of the product cables and settings are correct. - HP LaserJet M1319 | Service Manual - Page 203
faxes stored in memory are cleared. Perform an NVRAM initialization 1. On the product control panel, press Setup. 2. Use the arrows buttons to select Service, and then press OK. 3. Use the arrows buttons to select Restore defaults, and then press OK. When the NVRAM initialization process has been - HP LaserJet M1319 | Service Manual - Page 204
When you select EconoMode (draft) in the printer driver, the product uses less toner, which extends the life of the print cartridge. Because less toner is applied to the page in EconoMode, image quality (both clarity and contrast) is considerably decreased. HP does not recommend the fulltime use of - HP LaserJet M1319 | Service Manual - Page 205
the necessary menu item choices, wait for the product to enter the Ready state, and then press Cancel to close the secondary service menu. Menu item Service Reports Display test Button test Show FW Version Cal Graphs File Sys Format Submenu Description Cont. Self-Test Cont. Copy The continuous - HP LaserJet M1319 | Service Manual - Page 206
troubleshooting fax problems. ● Is the fax set up correctly? ◦ Make sure that the fax cord that came with the product is being used. This cord has been tested and meets the product specifications. ◦ Make sure that the fax cord is installed HP LaserJet M1319f. ◦ Distinctive ring service Hewlett-Packard - HP LaserJet M1319 | Service Manual - Page 207
the problem is in the surge-protection device. ● Is a telephone company voice-message service being used? ◦ If the messaging service rings- might interfere with the product to fax reception. Table 7-4 General fax troubleshooting The document stops feeding into the ADF while the product is sending - HP LaserJet M1319 | Service Manual - Page 208
Table 7-4 General fax troubleshooting (continued) The product line. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1319 or the support flyer that came in the product box. Fax delayed - Send memory different phone cord. 190 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 209
try sending the fax again. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1319 or the support flyer that came in the product box. Fax memory full Canceling recv. During the fax to the phone line, and making a voice call. ENWW Solve fax problems 191 - HP LaserJet M1319 | Service Manual - Page 210
the fax. Connect the product to a different phone line. If the error persists, contact HP. See www.hp.com/support/ljm1319 or the support flyer that came in the product box. Fax Send error An error occurred while trying a telephone, and try making a voice call. 192 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 211
another phone line. If the error persists, contact HP. See www.hp.com/support/ljm1319 or the support flyer that came in the product box. No document sent The product did not scan any pages, or it did Try sending the phone cord into a jack for another phone line. ENWW Solve fax problems 193 - HP LaserJet M1319 | Service Manual - Page 212
HP. See www.hp.com/support/ljm1319 or the support flyer that came in the product box. Fax memory is retained when there is a loss of power The HP LaserJet M1319 MFP power applied. Fax logs and reports Use the following instructions to print fax logs and reports: Print all fax reports problems ENWW - HP LaserJet M1319 | Service Manual - Page 213
buttons to select Fax Reports, and then press OK. 4. Use the arrow buttons to select Fax Error report, and then press OK. ENWW Solve fax problems 195 - HP LaserJet M1319 | Service Manual - Page 214
of the fax be resent. The factory-set default for error correction is On. You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in the transmission. Turning off the setting might be useful when you are - HP LaserJet M1319 | Service Manual - Page 215
High (V.34). You should change the setting only if you are having trouble sending a fax to or receiving a fax from a particular device. arrow buttons to select a speed setting, and then press OK. Problems sending faxes Problem The document stops feeding in the middle of faxing. Cause Solution - HP LaserJet M1319 | Service Manual - Page 216
cannot detect. Disable the detect-dial-tone setting. If the error persists, contact the system service provider. A poor telephone connection might exist. Try again later. The receiving fax machine might be a fax, press Cancel. Or change the redial setting. 198 Chapter 7 Solve problems ENWW - HP LaserJet M1319 | Service Manual - Page 217
Problem Cause Solution Sent faxes are not arriving at the receiving fax machine. The receiving fax machine might be off Call the recipient , and then verify that it will send completely. ● Make sure that the product is using the lowest resolution setting (Standard). ENWW Solve fax problems 199 - HP LaserJet M1319 | Service Manual - Page 218
correctly. Problem Cause Solution service and the feature is not set correctly. Check the answer-ring pattern feature to verify that it is set properly. The fax cord might not be correctly See the getting started guide to check connected, or the fax cord is not working. the installation - HP LaserJet M1319 | Service Manual - Page 219
service. ● Get a telephone line that is dedicated to fax calls. ● Set the product answer mode to Manual. In manual are blank, The product ran out of toner while or have poor print quality. printing a .) As soon as possible, replace the print cartridge, and then reprint the fax. The fax - HP LaserJet M1319 | Service Manual - Page 220
Performance problems Problem Cause Solution Faxes are transmitting or being received very slowly. check the telephone line. If the fax is being sent via a digital phone line, contact the service provider. The fax is being sent via an international Allow more time to transmit fax jobs call. - HP LaserJet M1319 | Service Manual - Page 221
8 Parts ● Ordering information ● Supplies and hinge tool ● Cable and interface accessories ● Whole unit replacement ● Control-panel overlay ● Supplementary documentation and support ● Parts lists and diagrams ● Scanner components and handset ● Product base ● Alphabetical parts list ● Numerical parts - HP LaserJet M1319 | Service Manual - Page 222
, and paper from the following Web sites: ● To order genuine HP parts and accessories, go to www.hp.com/buy/parts. ● To order supplies and paper, go to www.hp.com/buy/suresupply. Supplies and hinge tool Item Black print cartridge Scanner hinge tool Description Part number Average yield for the - HP LaserJet M1319 | Service Manual - Page 223
Whole unit replacement Use the tables in this section to find the whole unit replacement part number for a specific product bundle and localized configuration. Table 8-1 Whole unit replacement, product bundle CB536A Country/region Localized configuration Replacement part number Asia Pacific - HP LaserJet M1319 | Service Manual - Page 224
Table 8-1 Whole unit replacement, product bundle CB536A (continued) Country/region Localized configuration Europe, Middle East, and Africa ABD - Germany-German ABF - France-French ABH - Netherlands-Dutch ABZ - Italy-Italian ABE - Spain - Spanish localization BFY - Spain-Catalan localization - HP LaserJet M1319 | Service Manual - Page 225
Control-panel overlay Table 8-2 Control-panel overlay Item Language Control-panel overlay English (EN) Control-panel overlay Spanish (ES) Control-panel overlay Portuguese (PT) Control-panel overlay German (DE) Control-panel overlay French (FR) Control-panel overlay Dutch (NL) Control - HP LaserJet M1319 | Service Manual - Page 226
Table 8-2 Control-panel overlay (continued) Item Language Control-panel overlay Ukranian (UK) Control-panel overlay Serbian (SR) Control-panel overlay Lithuanian (LT) Control-panel overlay Estonia (ET) Control-panel overlay Latvian (LV) Part number CB536-00037 CB536-00038 CB536-00039 - HP LaserJet M1319 | Service Manual - Page 227
Supplementary documentation and support Table 8-3 Service and training support Item Part number Service manual (this manual) CB536-90938 A printed copy of the user guide is available in the following languages. Table 8-4 User guides Language Part number English CB536-90946 French CB536- - HP LaserJet M1319 | Service Manual - Page 228
Guide is available in the following languages. Table 8-5 Getting started guide support Web sites HP Customer Care Online Software drivers, support documentation, and answers to frequently asked questions HP Technical Training (North America) Classes and schedules www.hp.com/support/ljm1319 www.hp - HP LaserJet M1319 | Service Manual - Page 229
part number selected is for the correct product model. NOTE: In this manual, the abbreviation "PCA" stands for "printed circuit board assembly." Components circuit board or a circuit board plus other parts, such as cables and sensors. Screws Table 8-7 Common fasteners Example Description Size - HP LaserJet M1319 | Service Manual - Page 230
Scanner components and handset External assemblies Figure 8-1 External assemblies 5 212 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 231
Table 8-8 External assemblies Ref Description 1 Pickup-tray assembly, scanner 2 Control-panel overlay 3 Tray, delivery 4 HP jewel 5 Handset, telephone Part number Qty RM1-3419-000CN 1 See Control-panel overlay on page 207. RM1-8443-000CN 1 7121-8043 1 CB536-60102 1 ENWW - HP LaserJet M1319 | Service Manual - Page 232
ADF components Figure 8-2 ADF components 214 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 233
Table 8-9 ADF components Ref Description 2 Sheet, grounding scanner 3 Screw, tap, M4X10 4 Cover, left scanner 6 Cover, right scanner 7 Flat, flexible cable (FFC) scanner 8A Cover, top 8B Control-panel assembly, Western 8B Control-panel assembly, Asian 8C Screw, tap, M4X10 9 - HP LaserJet M1319 | Service Manual - Page 234
Frame assembly Figure 8-3 Frame assembly 216 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 235
Table 8-10 Frame assembly Ref Description All Frame assembly 2 Screw, P, M4X10 13 Pickup-roller assembly, scanner Part number Qty RM1-3063-000CN 1 XB4-5401-005CN 1 RM1-0885-000CN 1 ENWW Scanner components and handset 217 - HP LaserJet M1319 | Service Manual - Page 236
Guide assembly Figure 8-4 Guide assembly 2 6 1 218 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 237
assembly Ref Description Part number Qty All Guide assembly, scanner RM1-3066-000CN 1 1 Screw, self tapping, M4X10 XB4-5401-009CN -pad assembly is not a user-replaceable assembly. Only trained service personnel should attempt to replace the separation-pad assembly. ENWW Scanner components and - HP LaserJet M1319 | Service Manual - Page 238
Product base External assemblies and print cartridge Figure 8-5 External assemblies and print cartridge 1 2 220 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 239
Table 8-12 External assemblies and print cartridge Ref Description 1 Delivery tray assembly 2 Pickup tray assembly Not shown Print cartridge Part number Qty RM1-3059-000CN 1 RM1-3060-000CN 1 Q2612-67901 1 ENWW Product base 221 - HP LaserJet M1319 | Service Manual - Page 240
External covers Figure 8-6 External covers 222 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 241
Table 8-13 External covers, printer Ref Description 1 Door, print cartridge 2 Cover, right 3 Scanner cushion 4 Cover, front 5 Cover, left 6 Cover, rear 7 Cover, top (scanner support-frame) Part number Qty RC1-8372-000CN 1 RC2-5800-000CN 1 RC1-2476-000CN 2 RL1-1160-000CN 1 - HP LaserJet M1319 | Service Manual - Page 242
Formatter and fax card Figure 8-7 Formatter and fax card 224 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 243
Table 8-14 Formatter and fax card Ref Description 1 Formatter, Western 1 Formatter, Asian 2 Fax card, US/AP 2 Fax card, EMEA Part number Qty CC391-60001 1 CC541-60001 1 CC392-60001 1 CC396-60001 1 ENWW Product base 225 - HP LaserJet M1319 | Service Manual - Page 244
Internal components Figure 8-8 Internal components (1 of 3) 16 16 16 16 22 20 16 23 14 16 226 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 245
, tray left 15 Screw, rs, M3X8 16 Screw, D 20 Fuser, 110-127V 20 Fuser, 220-240V 21 Pickup assembly 22 Roller, pickup, printer (product base) 23 Guide, tray right 501 Screw, with washer, M3X6 502 Screw, tap, M4X10 Part number Qty RC1-8368-000CN 1 RM1-2048-000CN 1 RM1-2062 - HP LaserJet M1319 | Service Manual - Page 246
Figure 8-9 Internal components (2 of 3) 16 16 16 228 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 247
Table 8-16 Internal components (2 of 3) Ref Description 6 Laser/scanner assembly 7 Engine-controller-PCB assembly 9 Latch, left 10 Latch, right 14 Screw, rs, M3X8 15 Screw, rs, M2X10 16 Screw, D Part number Qty RM1-2033-030CN 1 RM1-3404-000CN 1 RC1-2498-000CN 1 RC1-2499- - HP LaserJet M1319 | Service Manual - Page 248
Figure 8-10 Internal components (3 of 3) 9 9 9 230 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 249
Table 8-17 Internal components (3 of 3) Ref Description 2 Bushing 5 Link, coupling lower 6 Link, coupling top 8 Guide, tray right 9 Screw, D Not shown Guide, tray left 22 Screw, with washer, M3x8 24 Motor, stepping, dc 26 Speaker assembly Part number Qty RC1-1953-000CN 1 RC1- - HP LaserJet M1319 | Service Manual - Page 250
Cover, rear Cover, right scanner Cover, right Cover, top Cover, top (scanner support-frame) Delivery tray assembly Door, print cartridge Engine-controller-PCB assembly Fax card, EMEA Fax card, US/AP Flat, flexible cable (FFC) scanner Formatter, Asian Formatter, Western Frame assembly Fuser, 110-127V - HP LaserJet M1319 | Service Manual - Page 251
continued) Description Guide assembly, scanner Guide, tray left Guide, tray left Guide, tray right Guide, tray right Handset, telephone HP jewel Laser/ , 110-127 V Power-supply assembly, 220-240 V Print cartridge Roller, pickup, printer (product base) Part number RM1-3066-000CN RC1-8389-000CN - HP LaserJet M1319 | Service Manual - Page 252
platen Spring, tension scanner RU5-2196-000CN RU5-2885-000CN Table and page External covers, printer on page 223 ADF components on page 215 ADF components on page 215 Guide assembly on page 219 Guide assembly on page 219 Internal components (1 of 3) on page 227 Internal components (2 of 3) on page - HP LaserJet M1319 | Service Manual - Page 253
Table 8-18 Alphabetical parts list (continued) Description Transfer-roller assembly Tray, delivery Part number RM1-2062-000CN RM1-8443-000CN Table and page Internal components (1 of 3) on page 227 External assemblies on page 213 ENWW Alphabetical parts list 235 - HP LaserJet M1319 | Service Manual - Page 254
print cartridge RC1-8373-000CN Cover, left RC1-8389-000CN Guide, tray left RC1-8389-000CN Guide, tray left RC1-8390-000CN Guide, assemblies and print cartridge on page 221 Internal components (3 of 3) on page 231 External covers, printer on page 223 External covers, printer on page 223 - HP LaserJet M1319 | Service Manual - Page 255
cable (FFC) scanner Roller, pickup, printer (product base) RL1-0376-000CN RL1-1160-000CN Sheet, grounding scanner Cover, front RL1-1161-000CN Cover, top (scanner support and print cartridge on page 221 External assemblies and print cartridge on page 221 Frame assembly on page 217 Guide assembly - HP LaserJet M1319 | Service Manual - Page 256
of 3) on page 227 Internal components (2 of 3) on page 229 Internal components (3 of 3) on page 231 Internal components (2 of 3) on page 229 Guide assembly on page 219 Internal components (1 of 3) on page 227 Internal components (2 of 3) on page 229 Internal components (3 of 3) on page 231 Internal - HP LaserJet M1319 | Service Manual - Page 257
Table 8-19 Numerical parts list (continued) Part number Description XB4-5401-009CN Screw, tap, M4X10 XB4-7300-805CN Screw, self-tapping binding head, M3X8 Table and page Internal components (1 of 3) on page 227 Guide assembly on page 219 ENWW Numerical parts list 239 - HP LaserJet M1319 | Service Manual - Page 258
240 Chapter 8 Parts ENWW - HP LaserJet M1319 | Service Manual - Page 259
A Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet M1319f DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date - HP LaserJet M1319 | Service Manual - Page 260
documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. 242 Appendix A Service and support ENWW - HP LaserJet M1319 | Service Manual - Page 261
, date of purchase, and problem description ready. Get 24-hour Internet support www.hp.com/support/ljm1319 Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www.hp.com/go/ljm1319_software Order supplies - HP LaserJet M1319 | Service Manual - Page 262
of paper or other print media that did not print correctly. 4. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment. 244 Appendix A Service and support ENWW - HP LaserJet M1319 | Service Manual - Page 263
B Specifications This section contains the following information about the product: ● Physical specifications ● Electrical specifications ● Power consumption ● Environmental specifications ● Acoustic emissions ENWW 245 - HP LaserJet M1319 | Service Manual - Page 264
B-3 Power consumption (average, in watts)1 Product model Printing2 Copying2 Ready/Sleep3, 4, 5 Off HP LaserJet M1319f 290 W 225 W 5 W 0.1 W 1 Values are based on preliminary data. See www.hp.com/support/ljm1319 for current information. 2 Power reported is highest values measured using all - HP LaserJet M1319 | Service Manual - Page 265
Declared per ISO 92961 Printing (18 ppm) LpAm = 49 dB(A) Ready Inaudible 1 Values are based on preliminary data. See www.hp.com/support/ljm1319 for current information. 2 Configuration tested: HP LaserJet M1319f printing simplex using A4 paper at 18 ppm. ENWW Environmental specifications 247 - HP LaserJet M1319 | Service Manual - Page 266
248 Appendix B Specifications ENWW - HP LaserJet M1319 | Service Manual - Page 267
C Regulatory information This section contains the following regulatory information: ● FCC compliance ● Telephone Consumer Protection Act (United States) ● IC CS-03 requirements ● EU statement for telecom operation ● New Zealand telecom statements ● Declaration of conformity ● Certificate of - HP LaserJet M1319 | Service Manual - Page 268
. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. NOTE: For HP LaserJet M1319 MFP series models that include a handset, this - HP LaserJet M1319 | Service Manual - Page 269
of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated - HP LaserJet M1319 | Service Manual - Page 270
instructions provided in the user manual. If you experience network compatibility issues, please contact your equipment supplier or Hewlett-Packard does it imply that any product is compatible with all of Telecom's network services. This equipment may not provide for the effective hand-over of a - HP LaserJet M1319 | Service Manual - Page 271
Hewlett-Packard Company DoC#: BOISB-0405-06-rel.1.0 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet M1319f MFP Series Regulatory Model Number2) Product Options: Print Cartridge Hewlett-Packard Sales and Service Office or Hewlett-Packard - HP LaserJet M1319 | Service Manual - Page 272
statement of volatility reguarding customer stored data in the memory devices of the HP LaserJet M1319f MFP. The product uses volatile memory to store customer data during the printing defaults option of the Service menu. See Service menu on page 186. 254 Appendix C Regulatory information ENWW - HP LaserJet M1319 | Service Manual - Page 273
Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC regulations - HP LaserJet M1319 | Service Manual - Page 274
sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet M1319f - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu - HP LaserJet M1319 | Service Manual - Page 275
Substances table (China) ENWW Safety statements 257 - HP LaserJet M1319 | Service Manual - Page 276
258 Appendix C Regulatory information ENWW - HP LaserJet M1319 | Service Manual - Page 277
(CPU), formatter 41 Certificate of Volatility 254 characters, troubleshooting 173 charging roller operations 48 power supply 47 checklists after service 69 before service 68 preservice 68 print-quality 170 problem-solving 138 toner cartridge inspection 170 checks drum rotation 141 half-self-test - HP LaserJet M1319 | Service Manual - Page 278
documentation getting started guide, languages 210 user guide, languages 209 Web sites, technical support 210 door, cartridge part number 223, 232, 236 removing 112 door-open paper jams 51 dots per inch (dpi) faxing 16 print settings 169 specifications 3 dots, troubleshooting 171 downstream device - HP LaserJet M1319 | Service Manual - Page 279
software installation mode 17 billing (metering) tone filters 62 cables, part numbers 204 data path 61 delay problems 184 stored fax pages 62 telephone line types 188 test, fax quality 70 troubleshooting issues 189, 197, 200 troubleshooting questions 188 V.34 setting 197 voice over IP (VoIP) services - HP LaserJet M1319 | Service Manual - Page 280
175 print, troubleshooting 169, 170 scans, troubleshooting 179, 180 image-formation system operations 48 testing 142 installation, software advanced 8 included components list, express 8 included components list, recommended 8 installing hardware scanner cushions 105 interface ports cables, ordering - HP LaserJet M1319 | Service Manual - Page 281
189, 202 loose toner, troubleshooting 172 LSTR (Last Rotation Period) 40 M Macintosh drivers supported 9 Intel Core Processor 8 PPC 8 support 243 main input tray feeding operations 49 part number 221, 233, 237 removing 106 main motor, removing 132 main wiring diagrams 149 manuals. See documentation - HP LaserJet M1319 | Service Manual - Page 282
170 media supported 22 print cartridge area jams, clearing 164 print cartridges average yield 4 checking 170 door release, locating 5 drum rotation test 141 extending life of 186 high-voltage contacts 143 HP fraud hotline 32 operations 48, 49 part numbers 204 recycling 32 redistributing toner 170 - HP LaserJet M1319 | Service Manual - Page 283
test 69 troubleshooting 169, 170 print-cartridge door part number 223, 232, 236 removing 112 printer ECU operations 44 image-formation system operations 48 internal components 226 operation sequence 40 printer drivers included components list 8 included components list, Macintosh 9 specifications 4 - HP LaserJet M1319 | Service Manual - Page 284
numbers 211 removing 66 replacing 66 secondary service menu 187 security features computer 58 network 58 sending faxes error report, printing 195 log, HP Toolbox 30 troubleshooting 197 sensors ADF feeding operations 54 diagrams 146 optical system 56 printer paper-feed system 49 separation pads ADF - HP LaserJet M1319 | Service Manual - Page 285
product 246 skewed pages 166, 173 slow speed, troubleshooting faxing 202 scanning 179 smeared toner, troubleshooting 172 software advanced installation 8 components 8 drivers supported 9 supported operating systems 8 software installation included components list, express 8 included components list - HP LaserJet M1319 | Service Manual - Page 286
174 scan quality 179, 180 sending faxes 197 skewed pages 166, 173 speed, faxing 202 text 173 toner scatter 174 toner smear 172 toner specks 171 USB cables 168 wrinkles 173 U USB interface operations 42 USB port formatter operations 41 locating 6 troubleshooting 168 types included 4 User Guide - HP LaserJet M1319 | Service Manual - Page 287
weight 246 white or faded stripes, troubleshooting 175 white platen cleaning 35 part number 219, 233, 237 removing 98 whole unit replacement part numbers 205 Windows software for 27 wiring diagrams 149 wrapping jams 51 wrinkles, troubleshooting 173 writing stage, image formation process 48 ENWW - HP LaserJet M1319 | Service Manual - Page 288
270 Index ENWW - HP LaserJet M1319 | Service Manual - Page 289
- HP LaserJet M1319 | Service Manual - Page 290
© 2008 Hewlett-Packard Development Company, L.P. www.hp.com *CB536-90938* *CB536-90938* CB536-90938
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HP LaserJet M1319 MFP Series
Service Manual