Section |
Page |
Product introduction |
15 |
Product comparison |
19 |
Interface ports |
20 |
Serial number and model number location |
21 |
Control panel |
22 |
Control-panel layout |
22 |
Control-panel Home screen |
23 |
Control-panel help system |
24 |
Print product reports |
25 |
Paper trays |
27 |
Supported paper sizes |
33 |
Tray capacity and paper orientation |
33 |
Load Tray 1 |
35 |
Print envelopes |
38 |
Tray 2 |
39 |
Tray capacity and paper orientation |
39 |
Load Tray 2 |
40 |
Optional Tray 3 |
42 |
Tray capacity and paper orientation |
42 |
Load Tray 3 |
43 |
Parts, supplies, and accessories |
45 |
Order parts, accessories, and supplies |
46 |
HP policy on non-HP supplies |
47 |
HP anticounterfeit Web site |
48 |
Print when a toner cartridge is at estimated end of life |
49 |
Enable or disable the At Very Low settings |
50 |
Customer self-repair parts |
51 |
Accessories |
52 |
Toner cartridges |
53 |
Toner-cartridge view |
53 |
Toner-cartridge information |
54 |
Recycle toner cartridges |
54 |
Toner-cartridge storage |
54 |
HP policy on non-HP toner cartridges |
54 |
Replace the toner cartridges |
55 |
Toner collection unit |
58 |
Replace the toner collection unit |
58 |
Print |
61 |
Supported print drivers (Windows) |
62 |
HP Universal Print Driver (UPD) |
62 |
UPD installation modes |
63 |
Change print-job settings (Windows) |
64 |
Priority for changing print-job settings |
64 |
Change the settings for all print jobs until the software program is closed |
64 |
Change the default settings for all print jobs |
65 |
Change the product configuration settings |
65 |
Change print-job settings (Mac OS X) |
66 |
Priority for changing print-job settings |
66 |
Change the settings for all print jobs until the software program is closed |
66 |
Change the default settings for all print jobs |
66 |
Change the product configuration settings |
67 |
Print tasks (Windows) |
68 |
Use a printing shortcut (Windows) |
68 |
Create printing shortcuts (Windows) |
70 |
Automatically print on both sides (Windows) |
72 |
Manually print on both sides (Windows) |
74 |
Print multiple pages per sheet (Windows) |
75 |
Select the page orientation (Windows) |
77 |
Select the paper type (Windows) |
79 |
Print the first or last page on different paper (Windows) |
82 |
Scale a document to fit page size (Windows) |
85 |
Create a booklet (Windows) |
87 |
Print tasks (Mac OS X) |
89 |
Use a printing preset (Mac OS X) |
89 |
Create a printing preset (Mac OS X) |
89 |
Automatically print on both sides (Mac OS X) |
90 |
Manually print on both sides (Mac OS X) |
90 |
Print multiple pages per sheet (Mac OS X) |
90 |
Select the page orientation (Mac OS X) |
91 |
Select the paper type (Mac OS X) |
91 |
Print a cover page (Mac OS X) |
91 |
Scale a document to fit page size (Mac OS X) |
91 |
Create a booklet (Mac OS X) |
92 |
Additional print tasks (Windows) |
93 |
Cancel a print job (Windows) |
93 |
Select the paper size (Windows) |
93 |
Select a custom paper size (Windows) |
94 |
Print watermarks (Windows) |
94 |
Additional print tasks (Mac OS X) |
95 |
Cancel a print job (Mac OS X) |
95 |
Select the paper size (Mac OS X) |
95 |
Select a custom paper size (Mac OS X) |
95 |
Print watermarks (Mac OS X) |
96 |
Create archival-quality prints |
97 |
Color printing |
98 |
Use the HP EasyColor option |
98 |
Change the color options (Windows) |
98 |
Change the color theme for a print job (Windows) |
99 |
Change the color options (Mac OS X) |
100 |
Manual color options |
100 |
Match colors |
100 |
Use HP ePrint |
102 |
Use AirPrint |
103 |
Use walk-up USB printing |
105 |
Set new default copy settings |
106 |
Restore copy default settings |
107 |
Make a single copy |
108 |
Make multiple copies |
109 |
Copy a multiple-page original |
110 |
Copy identification cards |
112 |
Copy on both sides (duplex) |
113 |
Copy on both sides automatically |
113 |
Copy on both sides manually |
114 |
Reduce or enlarge a copy |
115 |
Make color or black and white copies |
116 |
Optimize copy quality |
117 |
Adjust the lightness or darkness for copies |
118 |
Adjust the copy image |
119 |
Copy in draft mode |
120 |
Set the paper size and type for copying on special paper |
121 |
Scan |
123 |
Scan by using the HP Scan software (Windows) |
124 |
Scan by using the HP Scan software (Mac OS X) |
125 |
Scan to a USB flash drive |
126 |
Set up scan to network folder and scan to email features |
127 |
Scan to a network folder |
128 |
Scan to email |
129 |
Scan by using other software |
130 |
Scan from a TWAIN-compliant program (Windows) |
130 |
Scan from a WIA-compliant program (Windows) |
130 |
Scan by using optical character recognition (OCR) software |
130 |
Fax |
131 |
Connect fax to a telephone line |
133 |
Configure the fax time, date, and header |
134 |
Use the control panel |
134 |
Use the HP Fax Setup Wizard |
134 |
Use special characters in fax headers |
134 |
Use the phone book |
135 |
Use the control panel to create and edit the fax phone book |
135 |
Delete phone book entries |
135 |
Create and edit speed-dial entries |
136 |
Delete speed-dial entries |
137 |
Create and edit group-dial entries |
138 |
Delete group-dial entries |
139 |
Configure send fax settings |
140 |
Set special dialing symbols and options |
140 |
Set a dialing prefix |
140 |
Set the dial tone detection |
141 |
Tone dial or pulse dial |
141 |
Set autoredial and the time between redials |
141 |
Set light/dark and resolution |
142 |
Set the default light/dark (contrast) setting |
142 |
Set resolution settings |
142 |
Set billing codes |
143 |
Configure receive fax settings |
145 |
Set fax forwarding |
145 |
Set the answer mode |
145 |
Block or unblock fax numbers |
146 |
Set the number of rings-to-answer |
146 |
Set distinctive ring |
147 |
Use autoreduction for incoming faxes |
148 |
Set fax reprint settings |
148 |
Set the fax sounds volume |
149 |
Set the alarm volume, phone-line volume, and ring volume |
149 |
Set stamp-received faxes |
149 |
Set the private receive feature |
149 |
Set fax polling |
150 |
Use fax |
151 |
Supported fax programs |
151 |
Cancel a fax |
151 |
Cancel the current fax |
152 |
Cancel a pending fax job |
152 |
Delete faxes from memory |
152 |
Use fax on a DSL, PBX, or ISDN system |
152 |
DSL |
153 |
PBX |
153 |
ISDN |
153 |
Use fax on a VoIP service |
153 |
Fax memory contents are retained when there is a loss of power |
153 |
Security issues when connecting internal networks to public phone lines |
154 |
Fax from the flatbed scanner |
154 |
Fax from the document feeder |
155 |
Use speed dials and group-dial entries |
156 |
Send a fax from the software (Windows) |
156 |
Send a fax by dialing from a telephone connected to the fax line |
159 |
Use access codes, credit cards, or calling cards |
159 |
Send faxes internationally |
159 |
Print a fax |
160 |
Reprint a fax |
161 |
Automatically print on both sides of received faxes |
162 |
Receive faxes when fax tones are audible on the phone line |
162 |
Print a stored fax when the private receive feature is on |
162 |
Manage and maintain |
163 |
Use the HP Reconfiguration Utility to change the product connection (Windows) |
164 |
Set up HP Wireless Direct Printing |
165 |
Use HP Web Services applications |
166 |
Configure IP network settings |
167 |
Printer sharing disclaimer |
167 |
View or change network settings |
167 |
Manually configure IPv4 TCP/IP parameters from the control panel |
167 |
Rename the product on a network |
168 |
Link speed and duplex settings |
169 |
HP Device Toolbox (Windows) |
170 |
HP Utility for Mac OS X |
172 |
Open HP Utility |
172 |
HP Utility features |
172 |
Use HP Web Jetadmin software |
173 |
Economy settings |
174 |
Print with EconoMode |
174 |
Set the Sleep Delay |
174 |
Set the Auto Power Down delay |
174 |
Product security features |
176 |
Lock the product |
176 |
Set or change the product password |
176 |
Upgrade the firmware |
177 |
Manually upgrade the firmware |
177 |
Set the product to automatically upgrade the firmware |
177 |
Solve problems |
179 |
Solve problems checklist |
180 |
Step 1: Make sure that the product is set up correctly |
180 |
Step 2: Check the cabling or wireless connection |
180 |
Step 3: Check the control panel for error messages |
181 |
Step 4: Check the paper |
181 |
Step 5: Check the software |
181 |
Step 6: Test print functionality |
181 |
Step 7: Test copy functionality |
182 |
Step 8: Test the fax functionality |
182 |
Step 9: Check the toner cartridge |
182 |
Step 10: Try sending a print job from a computer |
182 |
Step 11: Verify that the product is on the network |
182 |
Restore the factory-set defaults |
183 |
Control panel help system |
184 |
Paper feeds incorrectly or becomes jammed |
185 |
The product does not pick up paper |
185 |
The product picks up multiple sheets of paper |
185 |
The document feeder jams, skews, or picks up multiple sheets of paper |
186 |
Prevent paper jams from the paper trays |
186 |
Clear jams |
187 |
Jam locations |
187 |
Clear jams in the document feeder |
188 |
Clear jams in the output bin area |
190 |
Clear jams in Tray 1 |
191 |
Clear jams in Tray 2 |
193 |
Clear jams in the right door |
194 |
Clear jams in optional Tray 3 |
198 |
Clear jams in the lower right door (Tray 3) |
199 |
Improve print quality |
200 |
Print from a different software program |
200 |
Set the paper-type setting for the print job |
200 |
Check the paper-type setting (Windows) |
200 |
Check the paper-type setting (Mac OS X) |
201 |
Check the toner-cartridge status |
201 |
Calibrate the product to align the colors |
201 |
Print a cleaning page |
203 |
Check the paper and printing environment |
204 |
Use paper that meets HP specifications |
204 |
Check the product environment |
204 |
Check the EconoMode settings |
204 |
Adjust color settings (Windows) |
205 |
Try a different print driver |
206 |
Improve copy quality |
208 |
Check the scanner glass for dirt and smudges |
208 |
Check the paper settings |
209 |
Check the image adjustment settings |
209 |
Optimize for text or pictures |
210 |
Edge-to-edge copying |
210 |
Clean the pickup rollers and separation pad in the document feeder |
211 |
Improve scan quality |
212 |
Check the scanner glass for dirt and smudges |
212 |
Clean the pickup rollers and separation pad in the document feeder |
213 |
Improve fax quality |
215 |
Check the scanner glass for dirt and smudges |
215 |
Check the send-fax resolution setting |
216 |
Check the error correction setting |
217 |
Send to a different fax machine |
217 |
Clean the pickup rollers and separation pad in the document feeder |
217 |
Check the fit-to-page setting |
218 |
Check the sender's fax machine |
218 |
The product does not print or it prints slowly |
219 |
The product does not print |
219 |
The product prints slowly |
220 |
Solve walk-up USB printing problems |
221 |
The USB Flash Drive menu does not open when you insert the USB flash drive |
221 |
The file does not print from the USB flash drive |
221 |
The file that you want to print is not listed in the USB Flash Drive menu |
222 |
Solve fax problems |
223 |
Checklist for solving fax problems |
223 |
Perform a fax diagnostic test |
224 |
Fax trace report |
225 |
Fax error report printing |
225 |
Print all fax reports |
225 |
Print individual fax reports |
225 |
Set the fax error report |
226 |
Set the fax-error-correction mode |
226 |
Change the fax speed |
226 |
Solve problems sending faxes |
227 |
An error message displays on the control panel |
227 |
The Communication error message appears |
227 |
No dial tone |
228 |
The Fax is busy message appears |
228 |
The No fax answer message appears |
230 |
Scanner error |
230 |
The control panel displays a Ready message with no attempt to send the fax |
230 |
The control panel displays the message \ |
231 |
Faxes can be received, but not sent |
231 |
Product is password protected |
231 |
Unable to use fax functions from the control panel |
231 |
Unable to use speed dials |
232 |
Unable to use group dials |
232 |
Receive a recorded error message from the phone company when trying to send a fax |
232 |
Unable to send a fax when a phone is connected to the product |
233 |
Solve problems receiving faxes |
233 |
The fax does not respond |
233 |
The fax has a dedicated phone line |
233 |
An answering machine is connected to the product |
234 |
The Answer Mode setting is set to the Manual setting |
234 |
Voice mail is available on the fax line |
235 |
The product is connected to a DSL phone service |
235 |
The product uses a fax over IP or VoIP phone service |
235 |
An error message displays on the control panel |
236 |
The No fax detected. message displays |
236 |
The Communication error message appears |
236 |
The Fax storage is full message appears |
237 |
The Fax is busy message appears |
237 |
A fax is received but does not print |
238 |
The Private Receive feature is on |
238 |
Sender receives a busy signal |
238 |
A handset is connected to the product |
238 |
A phone line splitter is being used |
238 |
No dial tone |
238 |
Cannot send or receive a fax on a PBX line |
238 |
Solve general fax problems |
239 |
Faxes are sending slowly |
239 |
Fax quality is poor |
240 |
Fax cuts off or prints on two pages |
240 |
Solve USB connection problems |
242 |
Solve wired network problems |
243 |
Poor physical connection |
243 |
The computer is using the incorrect IP address for the product |
243 |
The computer is unable to communicate with the product |
244 |
The product is using incorrect link and duplex settings for the network |
244 |
New software programs might be causing compatibility problems |
244 |
The computer or workstation might be set up incorrectly |
244 |
The product is disabled, or other network settings are incorrect |
244 |
Solve wireless network problems |
245 |
Wireless connectivity checklist |
245 |
The product does not print after the wireless configuration completes |
246 |
The product does not print, and the computer has a third-party firewall installed |
246 |
The wireless connection does not work after moving the wireless router or product |
246 |
Cannot connect more computers to the wireless product |
246 |
The wireless product loses communication when connected to a VPN |
247 |
The network does not appear in the wireless networks list |
247 |
The wireless network is not functioning |
247 |
Perform a wireless network diagnostic test |
248 |
Reduce interference on a wireless network |
248 |
Solve product software problems with Windows |
249 |
A print driver for the product is not visible in the Printer folder |
249 |
An error message was displayed during the software installation |
249 |
The product is in Ready mode, but nothing prints |
249 |
Solve product software problems with Mac OS X |
251 |
The print driver is not listed in the Print & Fax or Print & Scan list |
251 |
The product name does not appear in the product list in the Print & Fax or Print & Scan list |
251 |
The print driver does not automatically set up the selected product in the Print & Fax or Print & Sc ... |
251 |
A print job was not sent to the product that you wanted |
252 |
When connected with a USB cable, the product does not appear in the Print & Fax or Print & Scan list ... |
252 |
You are using a generic print driver when using a USB connection |
252 |
Remove software (Windows) |
253 |
Remove software (Mac OS X) |
254 |
Solve scan to email problems |
255 |
Cannot connect to the email server |
255 |
The email failed |
255 |
Unable to scan |
255 |
Solve scan to network folder problems |
256 |
The scan failed |
256 |