HP LaserJet Pro M1132s HP LaserJet M1130/M1210 MFP User Guide Wireless Addendu - Page 24

Solve connectivity problems Solve wireless problems The installation program cannot detect the product during the setup process. Cause Solution The product is off. Verify that the product is on and ready. Restart the product if necessary. The product is too far away from the wireless router or access Move the product closer to the wireless router or access point. point. A personal firewall program is blocking communication. Temporarily disable the firewall program to install the product. Re-enable the firewall program once the product installation is complete. If disabling the firewall allows you to communicate with the product, you might want to assign the product a static IP address, and then re-enable the firewall. For information about firewalls that are used in an HP environment, see www.hp.com/support/XP_firewall_information. The product is not communicating with the wireless router or access point. ● Verify that the wireless light is on. If it is not on, press the Wireless button. ● Move the product closer to the wireless router or access point, and then try again. ● Restore the default wireless settings. See Restore default wireless settings on page 11. If the error persists, uninstall the product, and then re-run the installer program. When prompted for network settings, provide the settings, and then continue the installation. 16 Chapter 5 Solve problems ENWW