10
Manage and maintain the device
Use information pages
.....................................................................................................................
144
Configure e-mail alerts
.....................................................................................................................
146
Use the HP Easy Printer Care software
...........................................................................................
147
Open the HP Easy Printer Care software
........................................................................
147
HP Easy Printer Care software sections
..........................................................................
148
Use the embedded Web server
........................................................................................................
149
Open the embedded Web server by using a network connection
...................................
149
Embedded Web server sections
......................................................................................
150
Use HP Web Jetadmin software
......................................................................................................
152
Use the HP Printer Utility for Macintosh
...........................................................................................
153
Open the HP Printer Utility
...............................................................................................
153
HP Printer Utility features
................................................................................................
154
Manage supplies
..............................................................................................................................
155
Supplies life
.....................................................................................................................
155
Approximate print-cartridge replacement intervals
..........................................................
155
Manage the print cartridge
...............................................................................................
155
Print-cartridge storage
.....................................................................................
155
Use genuine HP print cartridges
.....................................................................
155
HP policy on non-HP print cartridges
..............................................................
155
Print-cartridge authentication
..........................................................................
156
HP fraud hotline and Web site
........................................................................
156
Replace supplies and parts
..............................................................................................................
157
Supply replacement guidelines
........................................................................................
157
Change the print cartridge
...............................................................................................
157
Perform preventive maintenance
.....................................................................................
160
Preventive maintenance for the print engine
..................................................
160
The ADF maintenance kit
................................................................................
160
Clean the device
...............................................................................................................................
161
Clean the exterior
............................................................................................................
161
Clean the scanner glass
..................................................................................................
161
Clean the scanner lid backing
..........................................................................................
162
Clean the ADF
.................................................................................................................
163
Clean the paper path
.......................................................................................................
164
Calibrate the scanner
.......................................................................................................................
165
11
Problem solving
Problem-solving checklist
.................................................................................................................
168
Factors that affect performance
.......................................................................................
168
Problem-solving flowchart
................................................................................................................
169
Solve general printing problems
.......................................................................................................
174
Control-panel message types
...........................................................................................................
177
Control-panel messages
..................................................................................................................
178
Common causes of jams
..................................................................................................................
187
Jam locations
...................................................................................................................................
188
Jam recovery
....................................................................................................................................
189
Clear jams
........................................................................................................................................
190
Clear jams from the automatic document feeder (ADF)
..................................................
190
Clear jams from the stapler/stacker
.................................................................................
193
Clear jams from the output path
......................................................................................
195
ENWW
vii