HP Mopier 320 Service Manual
HP Mopier 320 Manual
 |
View all HP Mopier 320 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Mopier 320 manual content summary:
- HP Mopier 320 | Service Manual - Page 1
HP Mopier 320 System Service Manual English HP Mopier 320 System Service Manual - HP Mopier 320 | Service Manual - Page 2
Service Manual HP Mopier 320 System Service Manual - HP Mopier 320 | Service Manual - Page 3
Windows is a U.S. registered trademark of Microsoft Corporation. Warranty The information contained in this document is subject to change without notice. Hewlett-Packard and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or - HP Mopier 320 | Service Manual - Page 4
Conventions This manual uses the following conventions: The names of major printer parts and assemblies are Capitalized. Color is used to emphasize items which are important to the material under discussion. Bold is used for emphasis, particularly in - HP Mopier 320 | Service Manual - Page 5
(FRUs) in the printer and paper-handling devices. 7 Troubleshooting Contains a preliminary troubleshooting table, a table with descriptions and recommended actions for all control panel messages, image defect samples, paper handling problems, service approach, and troubleshooting checks and tools - HP Mopier 320 | Service Manual - Page 6
and Diagrams Contains exploded view drawings and part number listings for all replaceable parts in the printer and paper-handling devices. Contains two replaceable parts tables: one sorted alphabetically by part name, and one sorted numerically by part number. Both tables are cross referenced to the - HP Mopier 320 | Service Manual - Page 7
vi C4229-90911 - HP Mopier 320 | Service Manual - Page 8
Numbers 22 Paper-handling Devices, Accessories, and Options 23 Ordering Information 24 Hard Disk 30 Determining Memory Requirements 30 Technical Assistance 32 HP FIRST (Fax Information Retrieval Support Technology). .32 Internet 33 World Wide Web 33 HP Reseller Sales and Service Support - HP Mopier 320 | Service Manual - Page 9
Devices 51 Copy Module 55 3 Operating Overview HP Mopier 320 Using the Mopier Control Panel 58 Control Panel Layout 58 Indicator Lights 59 Settings and Defaults 60 Printer Driver Information 60 Paper Source Default 61 Performing a Cold Reset 62 Setting the Display Language 62 Control Panel - HP Mopier 320 | Service Manual - Page 10
Copy Module Service Mode 105 HP Resource Manager 107 Accessing the HP Resource Manager 107 Downloading Copy Module Firmware 108 4 Maintenance and Adjustments HP Mopier 320 Cleaning the Mopier and Accessories 112 Cleaning the Mopier 113 Cleaning Spilled Toner 114 Preventive Maintenance 115 - HP Mopier 320 | Service Manual - Page 11
5 Functional Overview HP Mopier 320 Printer Functional Block Diagram 130 Power Distribution System 131 AC Power Distribution 132 Overcurrent/Overvoltage Protection 132 High Voltage Power Distribution 133 Formatter System 134 DC Controller System 137 Laser and Scanner Drive 137 Paper Motion - HP Mopier 320 | Service Manual - Page 12
Tabletop Mailbox 209 Hardware Table 212 HP Mopier 320 Engine Removal and Replacement 214 Control Panel 215 Covers 217 Delivery Unit (for Face-down Bin 226 Diverter Assembly 229 Diverter Door Assembly 230 Lower Right Door Assembly 231 Fan 1, Laser/Scanner and Housing (Exhaust 234 Fan 2, Low - HP Mopier 320 | Service Manual - Page 13
Engine Removal and Replacement (continued) Feeder Assembly 248 Formatter Assembly 250 Fusing Assembly 252 Laser/Scanner Assembly 254 Main Gear Assembly 256 Main Motor Assembly 259 Paper Input Unit (PIU 260 PCA, DC Controller 261 Output Paper Sensor PCA 262 High - HP Mopier 320 | Service Manual - Page 14
2 x 500-sheet Input Tray Removal and Replacement 314 Orientation of the 2 x 500-sheet Input Tray 315 Back Cover 316 Left Cover 317 Vertical Transfer Unit (VTU 318 Right Cover 321 Front Top Cover 324 Trays 4 and 5 327 Pickup Assembly 329 Paper Deck Drive Assembly 331 Pickup, Feed, and - HP Mopier 320 | Service Manual - Page 15
Belt Motor 394 Input Paper Guide 396 Metal Tape and Housing Diagnostic LED PCA 410 User Status LED PCA 412 Mopier . . . . . .434 Install the Copy Connect Cable 435 Install the Y Power Cord 436 Hardware Table 437 Orientation of the HP Digital Copy 320 439 Copy Module Maintenance Parts - HP Mopier 320 | Service Manual - Page 16
Copy Module Skins 445 Document Holding Pad 445 Paper Chute Flip-out 446 Output Tray Flip-out 447 Output Tray 447 Flatbed (FB) Cover Assembly 448 ADF Latch Cap 451 ADF Cover 452 Front Panel 454 Panel Cover 459 Front Panel Brackets 460 Upper Cover 462 Copy Module Power Supply/Main Board - HP Mopier 320 | Service Manual - Page 17
7 Troubleshooting Service Approach 512 Ordering Parts 512 Exchange Program 513 Consumables 513 Toner Cartridge Life 513 Refilled Toner Cartridges and Non-HP Staple Cartridges . .514 Recycling Toner Cartridges 514 Troubleshooting Process 515 Mopier System Troubleshooting Process 517 Mopier/ - HP Mopier 320 | Service Manual - Page 18
Test 667 Other Tests 669 Service Mode Tests 671 8 Parts and Diagrams How to Use the Part Lists and Diagrams 674 Ordering Parts 674 Common Hardware 674 Illustrations and Parts Lists 675 HP Mopier 320 Mopier and Paper-handling Components 676 Printer Parts and Diagrams 680 Paper-Handling - HP Mopier 320 | Service Manual - Page 19
HP Digital Copy 320 HP Digital Copy 320 Parts and Diagrams 735 Alphabetical Parts List (Copy Module 750 Numerical Parts List (Copy Module 754 Index xviii Table of Contents C4229-90911 - HP Mopier 320 | Service Manual - Page 20
view of HP Digital Copy 320 8 Rear view of HP Digital Copy 320 8 Preferred Configuration 9 Tabletop Configuration 10 Paper size specification 17 Paper orientation 20 Areas of the Paper that Should Not Be Perforated 21 Sample Model and Serial Number Label for the Mopier - - - - - 22 Paper - HP Mopier 320 | Service Manual - Page 21
24 Image Transferring and Media Separation 148 Image Fusing 149 Printer Paper Paths 150 Printer Sensors, Solenoids, Clutches, Motors, and Fans - 232 Right Lower Door Assembly (3 of 3 233 Fan 1, Laser/Scanner (1 of 2 234 Fan 1, Laser/Scanner (2 of 2 235 Fan 2, Low Voltage Power Supply 236 Fan - HP Mopier 320 | Service Manual - Page 22
6-58 Figure 6-59 Figure 6-60 Figure 6-61 Figure 6-62 Figure 6-63 Figure 6-64 Figure 6-65 Figure 6-66 Figure 6-67 Figure 6-68 Figure 6-69 Figure 6-70 Assembly (2 of 2 249 Formatter Assembly 251 Fusing Assembly 252 Laser/Scanner Assembly 254 Main Gear Assembly (1 of 3 256 Main Gear Assembly - HP Mopier 320 | Service Manual - Page 23
Figure 6-86 Vertical Transfer Unit (VTU) (1 of 3 318 Figure 6-87 Vertical Transfer Unit (VTU) (2 of 3 319 Figure 6-88 Vertical Transfer Unit (VTU) (3 of 3 320 Figure 6-89 Right Cover (1 of 3 321 Figure 6-90 Right Cover (2 of 3 322 Figure 6-91 Right Cover (3 of 3 323 Figure 6-92 Front Top Cover - HP Mopier 320 | Service Manual - Page 24
Delivery Head Motor 393 Figure 6-160 8-bin Mailbox Transport Belt Motor 394 Figure 6-161 8-bin Mailbox Input Paper Guide (1 of 2 396 Figure 6-162 8-bin Mailbox Input Paper Guide (2 of 2 397 Figure 6-163 8-bin Mailbox Metal Tape and Housing Assembly (1 of 2) - - - - 398 Figure 6-164 8-bin Mailbox - HP Mopier 320 | Service Manual - Page 25
2 411 Figure 6-176 8-bin Mailbox User Status LED PCA (1 of 2 412 Figure 6-177 8-bin Mailbox User Status LED PCA (2 of 2 413 HP Digital Copy 320 Stand (preferred configuration) - - 435 Figure 6-193 View with HP Digital Copy 320 on Tabletop 435 Figure 6-194 Orientation of the HP Digital Copy 320 - HP Mopier 320 | Service Manual - Page 26
Figure 6-212 Unplugging the Ribbon Cable 458 Figure 6-213 Panel Cover (bottom view 459 Figure 6-214 Front Panel Brackets (1 of 2 460 Figure 6-215 Front Panel Brackets (2 of 2 461 Figure 6-216 Upper Cover (1 of 2 462 Figure 6-217 Upper Cover (2 of 2 463 Figure 6-218 Copy Processor Board 464 - HP Mopier 320 | Service Manual - Page 27
Processor LEDs 664 Figure 7-37 Locations of ADF Sensors 667 Figure 8-1 HP Mopier 320 Paper-Handling Components 676 Figure 8-2 Printer Covers and Doors 680 Figure 8-3 Printer Internal Components (1 of 4 682 Figure 8-4 Printer Internal Components (2 of 4 684 xxvi List of Figures C4229-90911 - HP Mopier 320 | Service Manual - Page 28
8-20 Figure 8-21 Figure 8-22 Figure 8-23 Figure 8-24 Figure 8-25 Figure 8-26 Figure 8-27 Figure 8-28 Figure 8-29 Printer Internal Components (3 of 4 686 Printer Internal Components (4 of 4 688 Detail of Assemblies 690 PCB Assembly Location Diagram 692 Face-up Solenoid Assembly 693 2000-sheet - HP Mopier 320 | Service Manual - Page 29
xxviii List of Figures C4229-90911 - HP Mopier 320 | Service Manual - Page 30
HP Mopier 320 39 Declaration of Conformity (HP Digital Copy 320 40 Mopier and Toner Cartridge Environmental Conditions- - - - - - 50 Dimensions of Mopier 82 Resets Menu 84 Service Mode Printer 114 Cleaning the Document Cover, Document Holder, and Flatbed Glass 121 Cleaning the ADF 122 Printer - HP Mopier 320 | Service Manual - Page 31
Controller Error Messages 580 General Paper Path Troubleshooting Questions 581 Key to Figure 7-15 588 Printer Devices Troubleshooting 596 Image Quality 597 Blank (White) Page 599 Black Pages 599 Fading Print 600 Dropout 602 Black Lines (parallel or perpendicular to path 602 Toner Smear - HP Mopier 320 | Service Manual - Page 32
settings for troubleshooting test Errors 655 Equipment Errors 656 Temporary Errors 658 Error Conditions 661 Copy Processor LED Test Results 665 Icon Conditions 666 Other Tests 669 Printer and Paper-Handling Components 677 Printer Covers and Doors 681 Printer Parts List 714 Numerical Parts - HP Mopier 320 | Service Manual - Page 33
xxxii List of Tables C4229-90911 - HP Mopier 320 | Service Manual - Page 34
1 Product Information Chapter Contents Features of the HP Digital Copy 320 2 Product Overview 5 Paper Capacities and Sizes 11 Mopier Media Selection Guidelines 13 Copy Module Media Selection Guidelines 17 Identification 22 Paper-handling Devices, Accessories, and Options - - - - - 23 Technical - HP Mopier 320 | Service Manual - Page 35
Features of the HP Digital Copy 320 Figure 1-1 Copy System Features of the Mopier Table 1-1. Features of the Mopier Engine Feature Description Print Speed 32 ppm letter or A4 17 ppm ledger (11 x 17) 18 ppm A3 20 ppm legal 20.5 ppm B4 Duplex - HP Mopier 320 | Service Manual - Page 36
Mopier Engine (continued) Feature Description Text and Graphics Resolution 600 dpi with FastRes FastRes 1200 provides 1200 dpi quality at full speed plus Resolution Enhancement technology (REt) Standard Printer Languages: Enhanced PCL 6 PCL C4229-90911 Features of the HP Digital Copy 320 3 - HP Mopier 320 | Service Manual - Page 37
memory is optimized with Memory Enhancement technology (MEt). Printer has 16 MB RAM on board. DIMMs available for use include 4, 8, 16, and 64 MB modules. See Chapter 8 for option product numbers. SDRAM available includes 4, 8, 16, and 64 MB modules. EDO RAM available includes 4, 8, and 16 MB - HP Mopier 320 | Service Manual - Page 38
Product Overview External View of Mopier Figure 1-2 Mopier - Front and Right Side View with Tray 1 Open 1 Left Output Bin 2 Control Panel 3 Standard Output Bin 4 Adjustable Paper Stop 5 Top Cover 6 Envelope Feeder (optional) 7 Tray 1 ( - HP Mopier 320 | Service Manual - Page 39
9 Tray 1 Paper Width Guides 10 Front Door 11 Tray 2 12 2000-sheet Input Tray (Tray 4) (not shown) 2 x 500-sheet Input Tray (Trays 4 & 5) 13 Tray 3 14 5-bin Mailbox with Stapler 15 On/Off Switch 16 Duplexer (internal) 17 Stapler 6 Chapter 1 Product Information C4229-90911 - HP Mopier 320 | Service Manual - Page 40
3 EIO Slot 3 Location 4 EIO Slot 2 Location [Hard Disk Location] 5 External Paper Handling Controller Port (behind EIO Slot 2/Hard Disk Accessory Location) 6 EIO Slot 1 Location 7 Firmware DIMM 8 DIMM Slots (3) 9 AC Power Connector 10 Model and Serial Number Label C4229-90911 Product Overview 7 - HP Mopier 320 | Service Manual - Page 41
loaded LED ADF lever Graphical display panel Front panel Paper guides Automatic document feeder input tray Extension Power switch (back right) Document cover and holding pad Flatbed Figure 1-4 Front view of HP Digital Copy 320 Power switch Power inlet Power supply and main board tray handle - HP Mopier 320 | Service Manual - Page 42
(when available) Figure 1-6 Preferred Configuration HP Digital Copy 320 Optional HP Digital Copy 320 Stand HP Mopier Optional Input Devices (B): 2000-sheet Input Tray or 2 x 500-sheet Input Tray Note The HP Mopier 320 comes with the HP Digital Copy 320 in Europe. All other components are - HP Mopier 320 | Service Manual - Page 43
Figure 1-7 Tabletop Configuration Note The preferred configuration is the HP Digital Copy 320 and the HP Mopier on the HP Digital Copy 320 Stand with an optional A and B device. The Printer Stand cannot be used with the HP Digital Copy 320 Stand. 10 Chapter 1 Product Information C4229-90911 - HP Mopier 320 | Service Manual - Page 44
Paper Capacities and Sizes Mopier and Paper-handling Devices Table 1-2. Paper 297 x 420 mm). Other media types: transparencies, envelopes, and labels Note: Envelopes, transparencies, and labels are supported only from Tray 1. up to 500 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4 16 to - HP Mopier 320 | Service Manual - Page 45
, ISO A4, Legal 16 to 28 lb Note: B5, JIS B4, 11 x 17, ISO (60 to 105 g/m2) A3, envelopes, transparencies, and labels are only supported in the Face-up Bin. Envelope sizes: Commercial #28, 16 to 24 lb C5, DL, Monarch, ISO B5, JPostD (60 to 90 g/m2) Paper sizes - HP Mopier 320 | Service Manual - Page 46
are in the HP Mopier 320 User Guide and the HP LaserJet Printer Family Paper Specification Guide. See Documentation in "Accessories and Options" on page 24. Paper To achieve the best possible print quality and avoid paper jams, follow these guidelines for selecting paper: Use only copier grade paper - HP Mopier 320 | Service Manual - Page 47
safety agencies. Adhesives must not come into direct contact with any part of the printer. A wide selection of suitable labels may be ordered through HewlettPackard. Available sizes are listed in the HP LaserJet Printer Family Paper Specification Guide. 14 Chapter 1 Product Information C4229-90911 - HP Mopier 320 | Service Manual - Page 48
be able to withstand the 392° F (200° C) temperature encountered in the printer's fusing process for 0.1 second. Suitable transparency film is available through Hewlett-Packard. See the HP LaserJet Printer Family Paper Specification Guide for details. Storing Print Media Follow these guidelines when - HP Mopier 320 | Service Manual - Page 49
) U.S. Tag Weight (lb) Europe Metric Weight (g/m2) Japan Metric Weight (g/m2) 1 16 41 22 27 33 37 60 60 2 17 43 24 29 35 39 64 64 3 20 50 28 34 42 46 75 75 4 21 54 30 36 44 49 80 80 5 22 56 31 38 46 51 81 81 6 24 - HP Mopier 320 | Service Manual - Page 50
Copy Module Media Selection Guidelines Paper Specifications This section explains specifications of paper that can be used for the ADF unit. Any type of paper can be used on the flatbed. Paper Size Figure 1-8 shows the acceptable paper sizes. B letter/A4 A Paper feeding direction A 11x17/A3 - HP Mopier 320 | Service Manual - Page 51
Note HP Digital Copy 320 Supported Sizes Ledger - 11 x 17 in. (279 x 432 mm) Executive - 7.3 x 10.5 in. (191 x 267 mm) Letter : 16 to 28 lb (64 to 104 g/m2) The ADF holds up to 50 sheets of 24 lb. paper. Capacity will be less for thicker paper. For example, 24 lb HP LaserJet Paper has a capacity of - HP Mopier 320 | Service Manual - Page 52
Error) or a double-feed occurs often, use the HP Digital Copy 320 's flatbed. Paper of unequal thickness, such as envelopes Paper with folds, tears, large wrinkles, or curl Paper with clips or staples Paper with wet ink on page 122. Replacement of parts: The Separation Pad and the - HP Mopier 320 | Service Manual - Page 53
More than 1 in. (30 mm) Feed direction More than 1 in. (30 mm) Feed direction Less than .1 in. (3 mm) Less than .2 in. 5 mm Top of the paper Read surface Top of the paper Read surface Figure 1-9 Paper orientation 20 Chapter 1 Product Information C4229-90911 - HP Mopier 320 | Service Manual - Page 54
Perforated Paper Perforations in the areas shown in figure 1-10 may cause problems when the paper is fed through the ADF. If so, use the flatbed to read perforated paper. Figure 1-10 Areas of the Paper that Should Not Be Perforated C4229-90911 Copy Module Media Selection Guidelines 21 - HP Mopier 320 | Service Manual - Page 55
on identification labels located on the rear of the Mopier. The model number is alphanumeric, such as C4229A. The serial number contains information about the Country of Origin, the Revision Level, the Production Code, and production number of the Mopier. The label also contains power rating and - HP Mopier 320 | Service Manual - Page 56
Paper-handling Devices, Accessories, and Options The accessories and optional equipment for the Mopier are shown in figure 1-12 and described in table 1-4. The duplexer is standard. All the paper-handling devices in figure 1-12 and in table 1-4 are - HP Mopier 320 | Service Manual - Page 57
Ordering Information Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. Table 1-4. Accessories and Options Item Description or Use Order Number Paper Handling 2 x 500-sheet Input Tray Two 500-sheet Input - HP Mopier 320 | Service Manual - Page 58
Table 1-4. Accessories and Options (continued) Item Description or Use Order Number Printer Stands Printer Stand Used in place of the C2975A 2000-sheet Input Tray or the 2 x 500-sheet Input Tray when an 8-bin Mailbox or a 5-bin Mailbox with - HP Mopier 320 | Service Manual - Page 59
where office products are sold.) Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPJ1124 Toner Cartridge (20,000 images) Replacement HP Microfine toner cartridge. C4182X 26 Chapter 1 Product - HP Mopier 320 | Service Manual - Page 60
Number Memory, Dual In-line Memory Fonts, and Module (DIMM) Mass Storage (100-pin) Boosts the ability of the printer to handle large print jobs (maximum 192 MB with HP brand DIMMs). EDO DIMMs (100-pin) 4 MB 8 MB 16 MB C4135A C4136A C4137A SDRAM DIMMs (100-pin) 4 MB 8 MB 16 MB 32 MB 64 - HP Mopier 320 | Service Manual - Page 61
(English) software with HP LaserJet printers. Contains information for multiple operating systems. PCL 5/PJL Technical Reference Documentation Package A guide to using printer commands with HP LaserJet printers. 5021-0377 HP Mopier 320 User Guide This is an online user guide C4229-60101 - HP Mopier 320 | Service Manual - Page 62
copy of the copy C4230-90901 module getting started guide. User Documentation Bundle An additional copy of the getting started guide and the ready reference guide. C4214-99001 (English) HP Mopier 320 Service Service Manual. Manual C4229-90911 C4229-90911 Paper-handling Devices, Accessories - HP Mopier 320 | Service Manual - Page 63
to update firmware for the HP Digital Copy 320. HP LaserJet Resource Manager is not available for the Macintosh. Macintosh users can use the HP LaserJet Utility, and Windows® users can use the HP printer driver to download fonts. The printer hard disk can also be write-protected through software for - HP Mopier 320 | Service Manual - Page 64
Table 1-5 presents the amount of memory required for the most common print jobs performed with the HP Mopier using 600-dpi printing. Table 1-5. Minimum Memory Requirements Print Job Paper Size PCL Minimum Memory Requirements single-sided printing two-sided printing Letter, A4, Legal 11 x 17 in - HP Mopier 320 | Service Manual - Page 65
accessory information Printer support software information Toner information Driver request form and Software Matrix. HP FIRST, U.S. Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to enter HP FIRST. HP FIRST, Europe Call HP FIRST at one of the following numbers: U.K., 0800 - HP Mopier 320 | Service Manual - Page 66
World Wide Web Download printer driver software using www.hp.com/cposupport/ eschome.html. HP Reseller Sales and Service Support Line (US Only) The Hardware Technical Support Center (HTSC) is available for technical support to assist Hewlett-Packard authorized service technicians. The HTSC - HP Mopier 320 | Service Manual - Page 67
Note FCC Regulations The HP Digital Copy 320 has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. The Mopier 320 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC - HP Mopier 320 | Service Manual - Page 68
is a registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Toner Consumption EconoMode uses about 50% less toner. Paper use The Mopier's optional - HP Mopier 320 | Service Manual - Page 69
Cartridge box. If your country is not listed in the recycling guide, call your local HP Sales and Service Office for further instructions. HP Cartridge Recycling Program information: Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected more than twelve million cartridges that - HP Mopier 320 | Service Manual - Page 70
of the Toner Cartridge/Drum Material/Chemical Safety Data Sheets. Non-U.S. customers should refer to the HP Support pages at the front of this user guide for appropriate phone numbers and information. For more information in the U.S., call (1) (800) 340-2445 or contact the HP LaserJet Supplies - HP Mopier 320 | Service Manual - Page 71
the product parts are recycled, if possible. For product take-back information, contact your local HP Sales and Service Office. The Mopier is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide. The Mopier is - HP Mopier 320 | Service Manual - Page 72
of Conformity (HP Mopier 320) according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Mopier 320 Model Number: C4229A Product - HP Mopier 320 | Service Manual - Page 73
of Conformity (HP Digital Copy 320) according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Digital Copier 320 Model Number: C4230A - HP Mopier 320 | Service Manual - Page 74
(HP Digital Copy 320) a typical configuration with Hewlett-Packard Personal Computer Systems. 2) This Device complies with part 15 of the FCC Hewlett-Packard Australia Ltd., 3141 Joseph Street, Blackburn, Victoria 3130, Australia. European Contact: Your Local Hewlett-Packard Sales and Service - HP Mopier 320 | Service Manual - Page 75
user's guide may result in exposure to hazardous radiation. Canadian DOC Regulations Complies with Canadian EMC Class B requirements. > VCCI Statement (Japan) HP Mopier 320 (Model C4229A) HP Digital - HP Mopier 320 | Service Manual - Page 76
Korean EMI statement HP Mopier 320 (Model C4229A) HP Digital Copy 320 (Model C4230A) Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP Mopier 320-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen - HP Mopier 320 | Service Manual - Page 77
HUOLTO HP Mopier 320-kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, - HP Mopier 320 | Service Manual - Page 78
2 Site Requirements Chapter Contents Operating Environment 46 Space Requirements 47 Environmental Requirements 50 Specifications 51 C4229-90911 Chapter Contents 45 - HP Mopier 320 | Service Manual - Page 79
free area, away from any open windows. Install the Mopier and peripherals on a hard, flat and continuous surface, with all feet level. Do not install on carpet or other soft surfaces. We recommend the use of the HP Digital Copy 320 with the HP Digital Copy 320 Stand. Ensure adequate, stable power is - HP Mopier 320 | Service Manual - Page 80
35 in. (889 mm) Space Requirements 46.75 in. (1187 mm) 14.5 in. (368 mm) 11.5 in. (292 mm) Figure 2-1 Mopier Space Requirements (Top view) 13.75 in. (350 mm) 11.5 in. (292 mm) 29.5 in. (749 mm) Figure 2-2 Mopier Space Requirements (Side view) C4229-90911 Space Requirements 47 - HP Mopier 320 | Service Manual - Page 81
35 in. (889 mm) 66.25 in. (1683 mm) 14.5 in. (368 mm) 19.5 in. (485 mm) 48.4 in. (1229 mm) Figure 2-3 33 in. (838 mm) Mopier Space Requirements (with Mailbox and Input Device) 48 Chapter 2 Site Requirements C4229-90911 - HP Mopier 320 | Service Manual - Page 82
35 in. (889 mm) 73 in. (1854 mm) 43 in. (1092 mm) 14.5 in. (368 mm) 19.5 in. (495 mm) 11 in. (279 mm) (document cover open) 64 in. (1626 mm) Figure 2-4 33 in. (838 mm) Top and Side Views (preferred configuration) Mopier and Copy Module Space requirements C4229-90911 Space Requirements 49 - HP Mopier 320 | Service Manual - Page 83
for optimum performance. Table 2-1. Mopier and Toner Cartridge Environmental Conditions Operating Storage Temperature 10° to 32.5° C (50° to 90.5° F) 0° to 40° C (32° to 105° F) Humidity 20 to 80% RH (with no condensation) 15 to 90% RH (with no condensation) For printer weights, see table - HP Mopier 320 | Service Manual - Page 84
) 22.3 in. (566.42 mm) 20.50 in. (520 mm) 106 lbs. (48 kg) (without toner cartridge and with paper trays) Mopier with 2 x 500-sheet Input Tray or 2000-sheet Input Tray 40.20 in. (1021 mm) Toner cartridge n/a 24.76 in. (629 mm) n/a 20.50 in. (520 mm) n/a 160-164 lbs. (72 - HP Mopier 320 | Service Manual - Page 85
will reside in the waste toner area of a toner cartridge when the toner supply is exhausted. Therefore toner cartridge weight may be an unreliable indication of remaining toner supply. Table 2-3. Dimensions of Output Devices Item Height Width 8-bin Mailbox 35.23 in. (895 mm) 18.0 in. (457 - HP Mopier 320 | Service Manual - Page 86
Figure 2-5 Dimensions of Paper Handling Devices Table 2-4. Electrical Specifications Volts Mopier Frequency 120 Vac ± 10% 100 Vac ± 10% 50/60 Hz ± 2 Hz 50/60 Hz ± 2 Hz Amps1 11.2 maximum, 6.0 average 220 Vac ± 10% 240 Vac ± 10% - HP Mopier 320 | Service Manual - Page 87
(average) 28 Watts Maximum 28 Watts Maximum Table 2-5. Acoustic Emissions Operation position per ISO 9296 Printing Standby LPA dB(A) LPA dB(A) Printer (stand-alone) 59 db 41 db Printer System1 62 db 44 db Bystander 1m per ISO 9296 Printing LPA dB(A) 53 db 56 db Standby LPA dB(A) 36 db - HP Mopier 320 | Service Manual - Page 88
Copy Module Table 2-6. Specifications for Copy Module Item Specification Dimensions (mm) Width: 43 in. (1092 mm) Depth: 26 in. (660 mm) Height: 22 in. (559 mm) Weight 49 lb. (22 kg) Input power Voltage and frequency 100 to 120 Volts ±10%, 50 or 60 Hz ±2 Hz 127 Volts, 60 Hz NOM or 220 to - HP Mopier 320 | Service Manual - Page 89
56 Chapter 2 Site Requirements C4229-90911 - HP Mopier 320 | Service Manual - Page 90
Overview Chapter Contents HP Mopier 320 Using the Mopier Control Panel 58 Performing a Cold Reset 62 Control Panel Menus 65 Mopier Service Mode 85 Testing the Mopier 89 HP Digital Copy 320 Using the HP Digital Copy 320 Front Panel 90 Copy Module Service Mode 105 HP Resource Manager 107 - HP Mopier 320 | Service Manual - Page 91
Prints any data residing in the mopier's buffer. Allows the mopier to resume printing after being offline. Clears most mopier messages and places the mopier online. Allows the mopier to continue printing with an error message such as or MENU Confirms a manual feed request if Tray 1 is loaded - HP Mopier 320 | Service Manual - Page 92
help tool with more details on display error messages. Cycles through the selected menu printer is switched off or reset (unless you reset all factory defaults from the Resets Menu). Prints one of the printer information pages from the control panel. CANCEL JOB Cancels the print job that the mopier - HP Mopier 320 | Service Manual - Page 93
table 3-3 on page 63. Printer Driver Information When you change a setting from the printer control panel, the new setting becomes the printer default value. You can override any Printing Menu setting through most software applications and from the printer driver. 60 Chapter 3 Operating Overview - HP Mopier 320 | Service Manual - Page 94
specify a paper source. Unless changed or not specified by the current job, the software application, or the printer driver, the paper source default is determined by the "Cold Reset Paper Size" (letter or A4) set in the Service Mode Menu. If Tray 1 is set to cassette, it will look for the default - HP Mopier 320 | Service Manual - Page 95
followed by . The Cold Reset is complete. 3. Press GO to return the printer online. display. appears on Mopier. If the Mopier language is set to a language other than the six offered by the HP Digital Copy 320, then the HP Digital Copy 320 will default to English. (See the Mopier online user guide - HP Mopier 320 | Service Manual - Page 96
Table 3-3. Factory Default Settings C4229-90911 Performing a Cold Reset 63 - HP Mopier 320 | Service Manual - Page 97
Table 3-3. Factory Default Settings (continued) 64 Chapter 3 Operating Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 98
for approximately 30 seconds, the system will automatically return to the top level and display either an existing error, or one of the following: , if the printer was online. , if the printer was offline. To select a menu item 1 Press MENU repeatedly until the desired menu appears. 2 Press ITEM - HP Mopier 320 | Service Manual - Page 99
name of the job stored on the printer's hard disk. To print the job, the user must enter the Personal Identification Number (PIN) assigned to the job in the driver. to The number of additional copies the user wants to print. - : Prints the requested number of copies of the job. : Deletes the - HP Mopier 320 | Service Manual - Page 100
to verify that the paper path is working properly, or to troubleshoot problems with a type of paper. Choose the input tray, output bin, duplexer (if available), and number of copies. NOTE: Feeding paper from Tray 1 will not allow the user to send paper to the Face-down output bins during this test - HP Mopier 320 | Service Manual - Page 101
as duplex and manual feed) can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. Table 3-7. Paper Handling Menu Item * * Values For supported paper types - HP Mopier 320 | Service Manual - Page 102
, but no letter paper is loaded in the printer). Default is . Choose to configure. Press - normal at 24 ppm. This allows more time to fuse toner for special types of media (i.e. heavy, rough stock) duplexer are installed. To see the default fuser mode for each paper type, select , scroll back to - HP Mopier 320 | Service Manual - Page 103
HP LaserJet III family of printers. : Produces high print quality at the printer's maximum speed. : Produces optimum print quality (comparable to 1200 dpi) at the printer's maximum speed. Note It is best to change the resolution from the printer driver or software application. (Driver and software - HP Mopier 320 | Service Manual - Page 104
CAUTION HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.) Note It is best to turn EconoMode on or off from the printer driver or software application. (Driver and software - HP Mopier 320 | Service Manual - Page 105
number of copies from the printer driver or software application. (Driver and software settings override control panel settings.) For supported printers is A4. The default envelope size for 220V printers is DL. : The custom paper menu items are not accessible. : This menu item allows the user - HP Mopier 320 | Service Manual - Page 106
from the printer driver or software application. (Driver and software settings override control panel settings.) : Internal fonts. : Permanent soft fonts. or or : Fonts stored in one of the three DIMM slots. to The printer assigns a number to each font and lists them on the PCL Font List - HP Mopier 320 | Service Manual - Page 107
A4 setting changes the number of characters that can carriage return to each line feed encountered in backward-compatible PCL jobs (pure text, no job control). Some environments, such user to append the required carriage return to each line feed. Select to print the PS error page when PS errors - HP Mopier 320 | Service Manual - Page 108
personality). Normally you should not change the printer language (the default is ). If you change it to a specific printer language, the printer will not automatically switch from one language to another unless specific software commands are sent to the printer. C4229-90911 Control Panel Menus 75 - HP Mopier 320 | Service Manual - Page 109
the user to allocate a particular amount of memory to that language's resource saving area. (See the items below.) : The printer amount of memory used for saving PS resources. Printer default is the minimum amount of memory needed to perform resource saving for PCL. Press - VALUE + to - HP Mopier 320 | Service Manual - Page 110
go offline for 10 seconds before returning online. : If an error occurs that prevents printing, the message will remain on the display and the printer will remain offline until GO is pressed. This item determines how the printer behaves when toner is low. The message will first appear when the - HP Mopier 320 | Service Manual - Page 111
configured. This item appears only if there is no hard disk installed and the printer has at least 12 MB of memory. The RAM disk is disabled. The the item Note If the setting is changed from to or from to , the printer will automatically reinitialize when it becomes idle. 0K and up. (This This item - HP Mopier 320 | Service Manual - Page 112
turned off unless the printer maintenance has been performed. If the required maintenance is not performed, the printer's performance will degrade. Resets the printer to recognize new cartridge, and resets the toner gauge on the configuration page. Specifies the number of quick copy jobs that - HP Mopier 320 | Service Manual - Page 113
resources (such as fonts or macros) will need to be downloaded again, unless they are stored on the hard disk or a flash DIMM. Select the speed at which data is transmitted to the printer. : The printer accepts faster parallel communications used for connections with newer computers. : The - HP Mopier 320 | Service Manual - Page 114
the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284). This setting allows the printer to send status messages to the computer. (Turning the parallel advanced functions on might slow language switching.) C4229-90911 Control Panel Menus - HP Mopier 320 | Service Manual - Page 115
EIO Menu EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. These and other parameters can also be - HP Mopier 320 | Service Manual - Page 116
for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify , you can manually set selected TCP/IP parameters from the control panel. You can manually set each byte of the IP address (IP), Subnet Mask (SM), Syslog Server (LG), and - HP Mopier 320 | Service Manual - Page 117
when you select these items. Only reset the printer under the following circumstances: You want to restore the printer's default settings. Communication between the printer and computer has been interrupted. You are having problems with a port. The items in the Resets Menu will clear all memory in - HP Mopier 320 | Service Manual - Page 118
Mopier Service Mode The Service Mode should be used only by authorized service personnel. While in Service Mode, you can: Verify and set the Page Count and serial number. These are displayed on the Configuration Page. Set the Cold Reset Paper Size Default. (This sets the factory default paper size - HP Mopier 320 | Service Manual - Page 119
next menu item. Allows a service technician to change the page count when the 350,000 is the default value. This is provided for customers with printing environments that require more frequent maintenance cycles. Displays printer serial number (also located on the printer back cover). Press + to - HP Mopier 320 | Service Manual - Page 120
steps 1 through 3, below. After verifying the page count, maintenance count, and printer serial number from the old Formatter PCA, replace it with the new PCA. 1 Enter the Service Mode as previously described in this chapter. 2 When Service Menu. is displayed, press MENU to access the 3 Press - HP Mopier 320 | Service Manual - Page 121
this chapter. 2 Press MENU to access the Service Menu. 3 Press ITEM to step through the menu until is displayed. 4 Press + to toggle between Letter and A4 paper. 5 Press SELECT to activate your choice. 6 Press GO to exit Service Mode. 7 Perform a Cold Reset to activate new choice. 88 Chapter - HP Mopier 320 | Service Manual - Page 122
Testing the Mopier Note Paper Path Test You can test printer operation with the Paper Path Test. It will print When you print a Configuration Page, the printer checks its internal controller and I/O interface, then prints a page showing the overall printer configuration (see figure 7-16 on page - HP Mopier 320 | Service Manual - Page 123
is set to a language other than the six offered by the 3 HP Digital Copy 320 (English, French, Italian, German, Spanish, and Dutch), then the HP Digital Copy 320 will default to English. (See the Mopier online user guide for more information.) 90 Chapter 3 Operating Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 124
HP Digital Copy 320 Front Panel Front Panel Layout and Display Settings Device Status Message Paper Reduce/En large 2-sided/N-up Output/Staple Copy Quality More Features Number of Context-sensitive Reset Start Copies Help 1 Numerical Keypad Stop Figure 3-2 Front Panel Layout Table 3-15. - HP Mopier 320 | Service Manual - Page 125
Tabs Menu Tabs allow access to any of the HP Digital Copy 320 settings. Each tab shows related job settings. Select OK in multiple trays, the Tray selection text will highlight . This indicates that the Mopier will make the tray selection based on its auto-selection criteria. If the selected - HP Mopier 320 | Service Manual - Page 126
proper scaling percent for the currently selected input and output paper sizes is displayed. Percent - Shows the current page scaling percent. C4229-90911 Using the HP Digital Copy 320 Front Panel 93 - HP Mopier 320 | Service Manual - Page 127
reduce a document by up to 25 percent or enlarge a document by up to 200 percent. When you have chosen Manual, you may also choose the size of your original document. The copier will reduce that document by the percent you have selected. Shrink Page to Printable Region - This allows you to copy - HP Mopier 320 | Service Manual - Page 128
up Copying - Shows the currently selected number of input pages to be printed on each output page. Choose the number of input pages needed to print stapling option. Stapling - Allows you to choose stapling options. The number of options displayed will depend on the stapling device installed. If you - HP Mopier 320 | Service Manual - Page 129
book with the book markings on the flatbed paper guides. Follow the prompts provided on the Front Panel when them together as one job. This allows the user to duplex, print n-up pages, and configuration tab Provides configuration settings for the HP Digital Copy 320. For example: Allows you to turn - HP Mopier 320 | Service Manual - Page 130
ADF. number of pages until the next required service. Table 3-17. Context-sensitive Help Press the to enter the HP Digital Copy 320 help one minute before they reset to a default setting. For example, if you walk up to the HP Digital Copy 320 and press the 5 key, the number of copies selected will - HP Mopier 320 | Service Manual - Page 131
enter a numerical value (for example, in service mode). RESET Resets all of the copier settings to the default values. START Begins a copy job or continues a copy job that has been interrupted because of an error. STOP Stops a copy job. C Clears the number of copies setting. (Does not clear - HP Mopier 320 | Service Manual - Page 132
copy module has an critical error. Turn the error and requires error that requires Mopier and copy module attention. attention from your off, and then turn the service provider. Mopier and copy module on. or touch the touch screen. C4229-90911 Using the HP Digital Copy 320 Front Panel 99 - HP Mopier 320 | Service Manual - Page 133
HP Digital Copy 320 Settings Table 3-21. Default Settings Feature Description Default Number of copies 1 to 999 1 in 1% increments 100% Support standard presets, such as Legal to Letter. Copy quality text, photo text Duplex 1-1, 1-2, 2-1, 2-2 1-1 If the Mopier does not have a - HP Mopier 320 | Service Manual - Page 134
book with a single page of output for each page of the book. Not selected Brightness 5 levels (2 lighter, normal, Normal 2 darker) Job binding This allows the user to duplex, print n-up pages, and staple jobs from the flatbed. Not selected C4229-90911 Using the - HP Mopier 320 | Service Manual - Page 135
place the bar (B) in operating position. 2 Square up and insert originals face down into the input tray. Load to the line indicator on the paper guide. B 2 Note The system will exit Power Save when you place the document into the ADF. The LED will light up and a tone will sound when - HP Mopier 320 | Service Manual - Page 136
the document sides. 5 After a document is copied, remove the original from the copy module and the copy from the Mopier output bin. Note Letter and A4-size originals fed through the ADF will be rotated automatically to print correctly. C4229-90911 Using the HP Digital Copy 320 Front Panel 103 - HP Mopier 320 | Service Manual - Page 137
Loading documents onto the Flatbed 1 1 Open the document cover. 2 Place the document face down and align the top left with the reference mark. Carefully close the document cover and press START. 2 104 Chapter 3 Operating Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 138
module skips its normal power up self-tests. Reset the ADF cleaning counter and maintenance counter to zero when you perform cleaning and maintenance procedures. In case of a failed EEPROM, reprogram the copy module's serial number from the Serial Number Management Menu. Use the Calibration Menu to - HP Mopier 320 | Service Manual - Page 139
Note The EEPROM stores all calibration settings. If you replace the Control PCA, be sure to retain the EEPROM from the bad Control PCA and install it in the replacement Control PCA. Test sensors, Front Panel and the ADF from the Tests Menu. 106 Chapter 3 Operating Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 140
copy module firmware. Accessing the HP Resource Manager HP Resource Manager is available for Windows 9x and Windows NT only. 1 From the Start Menu, click Programs. 2 Click HP Mopier. 3 Click HP Resource Manager. HP Resource Manager searches for installed printers. C4229-90911 HP Resource Manager - HP Mopier 320 | Service Manual - Page 141
Downloading Copy Module Firmware Drag icon to Printers folder Select communication channel Figure 3-5 HP Resource Manager (1 of 2) 1 Select the preferred communication channel at the bottom of the screen: TCI/IP, IPX/SPX, or Local. 2 Drag the icons for the printers to be updated into the Printers - HP Mopier 320 | Service Manual - Page 142
Obtain the new firmware file from www.hp.com. Browse to the newly downloaded firmware file from the lower right window. Drag the file icon from the lower right window to the Firmware folder. 4 The upper right window is updated to reflect the mopier's firmware status. 5 Click the Download button and - HP Mopier 320 | Service Manual - Page 143
110 Chapter 3 Operating Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 144
and Adjustments Chapter Contents HP Mopier 320 Cleaning the Mopier and Accessories 112 Preventive Maintenance 115 Tray Adjustment Procedure 116 2000-sheet Input Tray Adjustment Procedure 118 HP Digital Copy 320 Cleaning the HP Digital Copy 320 120 Cleaning ADF and Glass 121 Complete - HP Mopier 320 | Service Manual - Page 145
Assembly area. It may be HOT. CAUTION To avoid permanent damage to the toner cartridge, do not use ammonia-based cleaners on or around the printer. Do not touch the transfer roller with your fingers. This can cause print quality problems. 112 Chapter 4 Maintenance and Adjustments C4229-90911 - HP Mopier 320 | Service Manual - Page 146
path area, the registration roller (B), and the toner cartridge cavity. Use the brush supplied with the printer to remove residue from tight areas. 4 Replace the toner cartridge, close the printer, reconnect all cables, and turn the printer on. C4229-90911 Chapter 4 Maintenance and Adjustments 113 - HP Mopier 320 | Service Manual - Page 147
toner remaining on the rollers and guides inside the printer. The images that print immediately after the jam may pick up this toner. Clean spilled toner If toner gets on your clothing, use cold water to remove it. Hot water sets toner stains into fabric. 114 Chapter 4 Maintenance and Adjustments - HP Mopier 320 | Service Manual - Page 148
Preventive Maintenance The user-conducted preventive maintenance cycle for this printer is every 350,000 images. The part numbers for the preventive maintenance kits are C3914A for the 100V printers, and C3915A for the 220V printers. The kits contain the following replacement parts: one Fusing - HP Mopier 320 | Service Manual - Page 149
118. The paper trays are mechanically aligned to the printer chassis at the factory. Perform this procedure ONLY if Tray. Before performing this procedure, check that the margins in your software application are properly set. 1 Load the paper tray being tested Maintenance and Adjustments C4229-90911 - HP Mopier 320 | Service Manual - Page 150
Note See figure 4-2. Each adjustment notch changes the physical position of the tray by 0.5 mm (0.02 inch). Moving the lever counter-clockwise moves the tray inward and increases distance A. Moving the lever clockwise moves the tray outward and decreases distance A. Figure 4-2 Tray Position - HP Mopier 320 | Service Manual - Page 151
2 and 3 (the standard paper trays in the printer) and the 2 x 500-sheet Input Tray (Trays within specification, it is unacceptable to some users. Perform the following adjustment procedure to correct Tray paper tray. 4 Loosen both screws that support the paper tray locking bracket on the right side - HP Mopier 320 | Service Manual - Page 152
figure 4-3). 6 Slide the bracket so that the locating pin is positioned at the middle of the bracket hole. 7 Tighten both screws. 8 Loosen both screws that support the paper tray locking bracket on the left side of the 2000-sheet Input Tray. 9 Locate the bracket hole and pin at the middle (left - HP Mopier 320 | Service Manual - Page 153
maintenance. Be sure to use a vacuum with adequate filtration so that microfine toner is not released into the air. Paper dust and unfused toner particles can accumulate in the ADF and on the Carrier Unit. The type of narrow attachments that are used with printer and copier machine vacuums are - HP Mopier 320 | Service Manual - Page 154
remove dirt from the Document Cover, Document Holder, and flatbed glass. Table 4-2. Cleaning the Document Cover, Document Holder, and Flatbed Glass Part Cleaning Materials Document Cover Document Holder Flatbed Glass non-abrasive, neutral detergent or alcohol alcohol or glass cleaner DO NOT USE - HP Mopier 320 | Service Manual - Page 155
Paper Guide Figure 4-5 Parts of the ADF Idle Rollers (Feed) ADF Glass Table 4-3. Cleaning the ADF Part Cleaning method Problem with dirty or worn part Separation any paper dust or toner. Vertical streaking when you scan from the ADF 122 Chapter 4 Maintenance and Adjustments C4229-90911 - HP Mopier 320 | Service Manual - Page 156
rubber part of the rollers. Skin oils can damage the rollers. Feed, Exit, and Idler Rollers Using a cloth with isopropyl alcohol, Paper jams wipe the rollers in a horizontal direction, making sure to remove any built-up toner or ink. Make sure the rollers are dry before scanning. Paper Guide - HP Mopier 320 | Service Manual - Page 157
Lamp and Mirrors Use a lint free cloth with isopropyl alcohol to clean the Lamp and to clean fingerprints, toner, or paper dust from the mirror. Be careful not to scratch the mirror. Do not use glass cleaner the teeth of the ADF Gears as needed. 124 Chapter 4 Maintenance and Adjustments C4229-90911 - HP Mopier 320 | Service Manual - Page 158
a blow brush. Use a lint free cloth with isopropyl alcohol to clean fingerprints, toner, or paper dust from the mirror. Be careful not to scratch the mirror. page 498. Lubricating the Top of the Carrier Guide Rail If necessary, or if the Carrier Guide Rail has been cleaned, place an even coating of - HP Mopier 320 | Service Manual - Page 159
Maintaining the HP Digital Copy 320 The Separation Pad and Pick Rollers must be replaced every 60,000 pages through the ADF. To check the "ADF Scans Since Last Maintenance" counter, print a Configuration Page from the Mopier's Information Menu. You must reset the maintenance counter in service mode - HP Mopier 320 | Service Manual - Page 160
Control PCA with EEPROM Calibration Target Obtain the Calibration Target Kit from HP (part number PA03002C261FJ) or Blacken a .4 inch (10mm) border an Offset Target Entering the Calibration Menu in Service Mode 1 Start the copy module in service mode (hold down RESET, 0 and 1 keys while you turn on - HP Mopier 320 | Service Manual - Page 161
1 Obtain a calibration target (part number PA03002-C261FJ) and enter the Calibration Menu in service mode (page 127). 2 service mode (page 127). 3 Select ADF Vertical Magnification. 4 Enter the hexadecimal number from the page that shipped with the replacement ADF unit. 128 Chapter 4 Maintenance - HP Mopier 320 | Service Manual - Page 162
HP Mopier 320 Printer Functional Block Diagram 130 Power Distribution System 131 Formatter System 134 DC Controller System 137 Image Formation System 139 Paper Paths and Components 150 Paper Jam Detection 182 Printer Timing 182 IEEE 1284 Parallel Cable Information 184 HP Digital Copy 320 - HP Mopier 320 | Service Manual - Page 163
Printer Functional Block Diagram Figure 5-1 is a functional block diagram of the printer showing the basic paths for signal, control, and media. Figure 5-1 Printer Functional Block Diagram 130 Chapter 5 Functional Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 164
Power Distribution System The AC and DC power supply circuits are contained in the Low Voltage Power Supply (LVPS). The high voltages required for image formation are generated by the High Voltage Power Supply (HVPS). The LVPS and Distribution System is illustrated in figure 5-2. See the Reference - HP Mopier 320 | Service Manual - Page 165
whenever the power cord is connected, and the power switch is on. A toner cartridge must be installed and the top access door must be closed before AC in this printer: The resettable circuit breaker (CB101) shuts off AC input power to the LVPS in case of an AC overcurrent condition. To reset, remove - HP Mopier 320 | Service Manual - Page 166
from the control panel (Print Quality Menu) or from the driver software. Drum Ground Post Transfer Bias Primary Charging Roller Toner Registration/ Toner Sensor Developing Roller Bias Transfer Roller Fuser Bias Figure 5-4 High Voltage Power Supply Contacts C4229-90911 Power Distribution - HP Mopier 320 | Service Manual - Page 167
image information and instructions which control the printing user-adjustable feature (Configuration Menu) conserves power by shutting down the fuser and exhaust fans after the printer has been idle for 15 minutes; 30 minutes; 1, 2, or 3 hours. The printer retains all printer settings, downloaded - HP Mopier 320 | Service Manual - Page 168
to produce "smoothed" black-to-white boundaries. REt is user-controllable (on or off) from the control panel, or from some software applications. The default setting is on. REt settings sent from software applications or printer drivers override the control panel settings. C4229-90911 Formatter - HP Mopier 320 | Service Manual - Page 169
Note EconoMode The EconoMode setting uses less toner than the normal printing mode by reducing the dot density. EconoMode, which is a draftquality printing mode, is user selectable via the control panel (Print Quality Menu) and some software applications. The default setting is off. EconoMode does - HP Mopier 320 | Service Manual - Page 170
Drive Paper Motion Monitoring and Control (photosensors and flags) Clutches (registration, tray pickup, and Tray 1 feed) Engine Test Motors (Main Drive, Scanner, and Fans) Figure 5-2 on page 131 shows the Low Voltage Power Supply and Distribution System. See the wiring diagrams at the end of Chapter - HP Mopier 320 | Service Manual - Page 171
test is useful for troubleshooting printer problems because it isolates the Fuser cools down. The drive signal for the Tray 2 and 3 Paper Pickup Motor, SMT1, is provided by the DC Controller PCA through the Paper Input Unit (PIU) PCA mounted on the right side of the PIU. When the job instructions - HP Mopier 320 | Service Manual - Page 172
electronics, optics, and electrophotographics) to provide a printed page. Each process functions independently and must be coordinated with the other printer processes. The image formation process consists of six steps: 1 Drum Cleaning 2 Drum Conditioning 3 Image Writing 4 Image Developing 5 Image - HP Mopier 320 | Service Manual - Page 173
the components that wear, degrade, or are consumed in a customer-replaceable toner cartridge eliminates the need for a service call when replacement is required. Toner Cartridge/High Voltage Power Supply Contacts The toner cartridge has three contacts that route voltage from the HVPS PCA. They are - HP Mopier 320 | Service Manual - Page 174
The Photosensitive Drum The image from the Laser/Scanner Assembly is written on the drum surface, developed, becomes electrically conductive when exposed to light. The drum surface is first cleaned of excess toner, then conditioned with a uniform negative charge. When an area on the drum surface is - HP Mopier 320 | Service Manual - Page 175
Drum Cleaning The cleaning blade inside the toner cartridge is in contact with the surface of the drum at all times. As the drum rotates during printing, excess toner is removed from the drum surface and stored in the waste toner receptacle inside the toner cartridge. Figure 5-8 Drum Cleaning 142 - HP Mopier 320 | Service Manual - Page 176
, it is conditioned by applying a uniform negative charge across the surface of the drum with the primary charging roller, located in the toner cartridge. The primary charging roller is coated with conductive rubber, charged with an AC current that erases any residual charges, and produces a uniform - HP Mopier 320 | Service Manual - Page 177
a slot on the top of the toner cartridge and onto the photosensitive drum. The drum can be covered. The speed of the laser/scanner motor (which turns the scanning mirror) and the light every 1/600th of an inch. This is how the printer achieves its 600 x 600 dpi resolution. After the writing process - HP Mopier 320 | Service Manual - Page 178
levels of black. However, FastRes 1200 uses only 2 data bits to store information for the same dot space. This means that only half as much RAM is needed to print an image. FastRes 1200 takes advantage of HP's new smaller toner particle (less than 5 microns) to provide superb test and image - HP Mopier 320 | Service Manual - Page 179
a negative DC bias. The AC current improves density and contrast by decreasing the attraction between the toner particles and the magnetic core of the cylinder. This increases the repelling action of the toner against the areas of the drum not exposed to laser light. The negative DC bias applied to - HP Mopier 320 | Service Manual - Page 180
particles obtain a negative static charge by rubbing against the developing cylinder, which is charged with a negative DC bias. The negatively charged toner is attracted to the discharged (exposed, more positive) areas of the drum and repelled from the negatively charged (non-exposed) areas. Figure - HP Mopier 320 | Service Manual - Page 181
the drum surface is transferred to the media. A positive charge applied to the back of the media by the transfer roller causes the negatively charged toner particles on the drum surface to be attracted to the media. The small diameter of the drum, combined with the stiffness of the media, causes - HP Mopier 320 | Service Manual - Page 182
Image Fusing The Fusing Assembly bonds the toner particles into the media with a heated fusing roller and a soft pressure roller. a . If the fusing system exceeds 230° C, the thermal fuse opens, moving power away from the fuser. Figure 5-13 Image Fusing C4229-90911 Image Formation System 149 - HP Mopier 320 | Service Manual - Page 183
Duplexer, and Envelope Feeder The components of the printer paper path are illustrated in figure 5-14. Figure 5-15 and table 5-1 illustrate and describe all of the printer sensors, solenoids, clutches, motors, and fans. Figure 5-14 Printer Paper Paths 150 Chapter 5 Functional Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 184
Table 5-1. Printer Sensors, Solenoids Paper Input Unit Feed Clutch Tray 1 Feed Clutch Laser/Scanner Fan Low Voltage Power Supply Formatter Fan Face-down Delivery Position Sensor Face-down Bin Full Sensor Face-down Bin Delivery Sensor Fuser Delivery Sensor Tray 2 and 3 Paper Pickup Solenoid Tray 1 - HP Mopier 320 | Service Manual - Page 185
Table 5-1. Printer Sensors, Solenoids, Clutches, Motors, and Fans (continued) Control Device Title Location Tray 2, SW1603 Tray , solenoids, clutches, motors and fans in table 5-1. Figure 5-15 Printer Sensors, Solenoids, Clutches, Motors, and Fans 152 Chapter 5 Functional Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 186
guides in Trays 2 and 3 operate four levers at the back of the trays that activate the size sensing switches (SW1601 through SW1604) mounted in the printer solenoid (SL2) is then activated, releasing the plate that applies upward pressure Assembly. When the Laser/Scanner and Fuser are ready, the DC - HP Mopier 320 | Service Manual - Page 187
Fuser, it triggers PS1403 and PS1402 to the specified type, size, and destination of the paper being fed through the printer. Printing from the Envelope Feeder The Envelope Feeder mounts in slots above Tray 1. The printer Duplexer The duplexer mounts inside the printer below the Fusing Assembly. The - HP Mopier 320 | Service Manual - Page 188
2000-sheet Input Tray (Tray 4) Components The HP 2000-sheet Input Tray now supports variable engine input speeds, ranging from 6 to 32 ppm. The 2000-sheet Input Tray also automatically senses paper size. Figure 5-16 illustrates the paper path - HP Mopier 320 | Service Manual - Page 189
Table 5-3. 2000-sheet Input Tray Sensors, Switches, Clutches and Motors Control Device Description Location CL31 CL32 MT31 PS31 PS32 PS33 PS34 PS35 SW601-SW602 SW701-SW704 Power Supply Switch VTU Motor Vertical Transfer Unit (VTU) Clutch Main Drive Clutch Main Motor Paper Entry Sensor Paper - HP Mopier 320 | Service Manual - Page 190
Figure 5-17 2000-sheet Input Tray Sensors, Switches, Clutches, and Motors 2000-Sheet Input Tray Operation Pickup and Feed System When the 2000-sheet Input Tray is loaded with paper and the paper tray is closed, the paper stack moves into position under the Pickup, Feed, and Separation Rollers. This - HP Mopier 320 | Service Manual - Page 191
On Off Off SW704 Off Off Off Off On On When the Paper Handling Controller on the printer sends an input command to the Controller PCA on the 2000-sheet Input Tray, the Paper Deck Driver runs the Pickup Motor to rotate the Pickup, Feed, and Separation Rollers. As the Pickup Roller - HP Mopier 320 | Service Manual - Page 192
the number of sheets decreases. Once the paper stack decreases to a certain level, the PS34 sensor registers a low condition. Then the Paper Deck Driver Power Supply that activates when the printer's power switch is turned on. The Paper Handling Controller on the printer sends a power-on signal to - HP Mopier 320 | Service Manual - Page 193
sheets each. The device is designed to support different printer platforms with variable engine input speeds, from 6 to 32 pages per minute, and provide storage space for printer supplies or consumables. The device has automatic paper size sensing and - HP Mopier 320 | Service Manual - Page 194
Table 5-6. 2 x 500-sheet Input Tray Sensors, Switches, and Motors Control Device Title Location PS1203 PS1204 PS1201 PS 1208 PS 1206 PS 1205 PS2 CL31 PS35 SW1601-SW1604 Power Supply Switch VTU Motor Lower Cassette Paper Level Sensor 1 Pickup Assembly PCA Lower Cassette Paper Level Sensor 2 - HP Mopier 320 | Service Manual - Page 195
input device are made through the Paper Handling Controller by a sequence of instructions controlled into the 2 x 500-sheet Input Tray controller PCA. Pickup in the printer sends an input command to the Controller PCA on the 2 x 500-sheet Input Tray, the 2 x 500-sheet Input Tray driver engages the - HP Mopier 320 | Service Manual - Page 196
as paper is used) triggers the lift-up release arm to free the lift-up cam, advancing Tray has an internal power supply activated when the printer power switch has been turned on. The Paper Handling supply provides +24V and +5V to the paper deck driver. The +24V is used to drive the lifter, Feed - HP Mopier 320 | Service Manual - Page 197
7-bin Tabletop Mailbox Components Components of the 7-bin Tabletop Mailbox paper path, including mailbox sensors, switches and motors, are illustrated in figure 5-20 and figure 5-21 and described in table below. Figure 5-20 7-bin Tabletop Mailbox Components (1 of 2) 164 Chapter 5 Functional - HP Mopier 320 | Service Manual - Page 198
Table 5-8. 7-bin Tabletop Mailbox Sensors, Switches, and Motors Control Device Title Location M S1 S2 S3 S4 BES1 to 7 BFS1 to 7 FUBFS ES FUDS PPS1 PPS2 ILSW Motor Face-up/down Diverter Solenoid Reversing mechanism solenoid Diverters solenoid (bins 1, 3, and 5) Diverters solenoid (bins 2, 4, and - HP Mopier 320 | Service Manual - Page 199
is attached to the printer. Power-on Sequence During light, but if there is a problem, the LED will flash red. The supported device numbering and confusion when evaluating the event log. Receiving Paper The engine delivers paper to the mailbox through the Face-up Delivery Slot (input paper guide - HP Mopier 320 | Service Manual - Page 200
driver and type of operating system. For additional information, see the online help for the printer software. Configurable Mailbox Mode (Default Configuration) In this mode, each bin can be addressed individually as the output destination and can have a name assigned to it by the network or mopier - HP Mopier 320 | Service Manual - Page 201
lowest bin to the top bin, regardless of job boundaries. This mode of operation takes advantage of the total capacity of the mailbox bins. The software sees the mailbox as one logical bin. When the mailbox is full, the system will halt until all bins are emptied. Collator Mode Mopies of - HP Mopier 320 | Service Manual - Page 202
Figure 5-22 7-bin Tabletop Mailbox Block Diagram C4229-90911 Paper Paths and Components 169 - HP Mopier 320 | Service Manual - Page 203
8-bin Mailbox Components The 8-bin Mailbox is an output unit designed for variable speeds, ranging from 6 to 32 ppm. The 8-bin Mailbox holds up to 2,100 sheets distributed in eight 250-sheet Face-down bins and one 100-sheet Face-up Bin. The 8-bin Mailbox also features four intelligent and - HP Mopier 320 | Service Manual - Page 204
Table 5-9. 8-bin Mailbox Sensors, Switches, Motors, and Controller PCA Control Device Description Location M1 Delivery Head Motor Upper-back side M2 Flipper Roller Motor with Flipper Assembly (upper back) Encoder M3 Delivery Head Roller Motor Delivery Head Assembly (upper back) M4 - HP Mopier 320 | Service Manual - Page 205
Figure 5-24 8-bin Mailbox Sensors, Switches, Motors, and Controller PCA 172 Chapter 5 Functional Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 206
The network administrator chooses the mode of operation through an HP network configuration utility, such as the HP JetAdmin utility or the HP LaserJet utility for the Macintosh. Additionally, on all workstations that print to the printer, the printer driver might need to be set up to reflect the - HP Mopier 320 | Service Manual - Page 207
name assigned to it. The printer sends a print job to the selected bin. If the assigned bin is full, the printer either stops printing or sends of operation takes advantage of the total capacity of the mailbox bins. The software sees the mailbox as one logical bin. When the mailbox is full, the - HP Mopier 320 | Service Manual - Page 208
output-Finisher paper-handling device designed to work with different HP LaserJet printers. It has both mailbox and stapling capability. The stapler and the 5-bin Mailbox with Stapler have similar functionality, performance, and parts. The stapler fits into the Mailbox by removing the three upper - HP Mopier 320 | Service Manual - Page 209
Figure 5-25 Finisher Paper Path Figure 5-26 Stapler Motors, Sensors, and Switches 176 Chapter 5 Functional Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 210
of the mailbox, the 2000-sheet Input Tray, and the stapler unit is through the Paper Handling Controller. These instructions are sent to the stapler controller PCA located in the lower part of the stapler. Power is provided to the stapler by the 8-bin Mailbox/5-bin mailbox with Stapler external 24V - HP Mopier 320 | Service Manual - Page 211
Sequence At power-on or reset, events are performed in the following sequence: 1 Stapler Assembly is set to a ready state. 2 Retainer Assembly is turned to its initial position. 3 Rack Assembly is - HP Mopier 320 | Service Manual - Page 212
Main Functional Cycles of the Stapler (Internal Paper Path) Figure 5-27 Stapler Cycles Paper Feed Cycle The stapler bed assembly receives the paper from the 8-bin Mailbox/ 5-bin Mailbox with Stapler Head assembly. The IR Sensor detects when the paper arrives in the stapler. The Retainer (a shaft - HP Mopier 320 | Service Manual - Page 213
Includes a Finisher) • 7-bin Tabletop Mailbox Communication and control of the C-link devices is through the paper handling controller mounted on the printer's formatter PCA. The C-link devices (C-link protocol) have their own power supply and controller board that receives signals and commands from - HP Mopier 320 | Service Manual - Page 214
Figure 5-28 Recommended C-link Configuration (Daisy Chain) C4229-90911 Paper Paths and Components 181 - HP Mopier 320 | Service Manual - Page 215
Registration Sensor (PS1), the Fuser Delivery Sensor (PS1403), and the Face-down Delivery Sensor (PS1402) detect paper moving through the printer (see figure 5-15 Roller. From the end of the initial rotation until the Scanner Form images on the photosensitive Motor stops. drum based on - HP Mopier 320 | Service Manual - Page 216
Figure 5-29 General Timing Diagram C4229-90911 Printer Timing 183 - HP Mopier 320 | Service Manual - Page 217
printer, faster transmission of data, and auto configuration of printer drivers, the customer must have the following: Support in software O VDC (GND) nFAULT nSe/In nINIT PERIPHLH N.C. Printer Pin Number 15 6 7 8 9 10 11 12 13 3 1 5 2 17 19-35 4 16 14 36 18 Computer Port Number 1 2 3 4 5 6 7 8 9 10 - HP Mopier 320 | Service Manual - Page 218
inside the large dotted line. The copy engine consists of the copy module minus the Copy Processor Board. Mopier The Mopier's hard disk stores the copy module firmware. The Copy Connect Extended Input/Output (EIO) Card functions as a pass-through device. C4229-90911 Copy Module Functional - HP Mopier 320 | Service Manual - Page 219
particular to each copy module, such as serial number and calibration settings. • When you replace the Control PCA, retain the EEPROM from the old PCA and replace it on the new PCA in order to retain the default settings for the HP Digital Copy 320. • The Back PCA Board provides a connection between - HP Mopier 320 | Service Manual - Page 220
Carrier Unit (a movable optics system under the flatbed glass, used to copy the front side of ADF jobs and flatbed jobs) • Charge Coupled Device (CCD)/Optics convert reflected light to electronic signals. Also includes mirrors and lenses to point the reflected light. • The Carrier Unit Lamp - HP Mopier 320 | Service Manual - Page 221
IEEE 1394 based, 200 MB per second total bus speed. • Copy module firmware is downloaded from the Mopier's hard disk to the Copy Processor. • The user inputs settings through the touch screen Front Panel to the Copy Processor to the Mopier. • The Mopier sends status responses to the Copy Processor - HP Mopier 320 | Service Manual - Page 222
Copy Processor, the user can let go of any keys held down. This is a short phase with no animation.) While second power-up icon is displayed: 5 The connection to the HP Mopier 320 starts over the IEEE 1394 interface and looks for the HP Mopier 320. This stage may take more time if the printer is not - HP Mopier 320 | Service Manual - Page 223
to the Front Panel as Boot Error XXXX. See "Boot Errors" on page 655 for a definition of XXXX. 9 The microprocessor jumps to the code in DRAM and never returns to the code in ROM. Then the Copy Module Operating System starts up in Service Mode, if the user was pressing the appropriate keys when - HP Mopier 320 | Service Manual - Page 224
Processor is able to boot from ROM. The copy module polls for an HP Mopier 320. If it is not there, the copy module will continuously monitor the bus for one. (The power on order does not matter for the Mopier or copy module.) The four icons and the status bar display. The main - HP Mopier 320 | Service Manual - Page 225
's Front Panel. Additional programs may be added later for support of additional functionality. The Scanner Service Agent checks the printer's product ID field to see if the printer is an HP Mopier 320. If it is not, the Scanner Service Agent will ignore requests from the copy module. will still - HP Mopier 320 | Service Manual - Page 226
module's LCD based on the user's inputs. The screens displayed are based on the screens downloaded from the Mopier. The user presses the START button and The top sensor detects the edge of the page. The copy module counts the number of motor pulses to reach the end of the page. It also determines - HP Mopier 320 | Service Manual - Page 227
Processor Board. The Copy Processor displays the appropriate screens on the copy module's LCD based on the user's inputs. The screens displayed are based on the screens downloaded from the Mopier. The user presses the START button and the copy module looks for paper loaded in the ADF. If no paper - HP Mopier 320 | Service Manual - Page 228
Checks Executed when the Start Button is Pressed Paper jam ADF open Lamp intensity Lamp fuse Motor fuse Detect paper loaded (on ADF) C4229-90911 Flatbed Operation 195 - HP Mopier 320 | Service Manual - Page 229
light is gathered and guided by lenses and a Mopier ready bit stream, dithered black and white with layouts such as N-up, duplex, staple, and so forth, and sends it to the Mopier via the 1394 cable. Data format is strip buffer raster data. The copy module firmware on the Mopier adds Printer - HP Mopier 320 | Service Manual - Page 230
Note Repeat: One horizontal line or raster line of the image is captured in a step and the Carrier Unit or ADF mechanically moves to the next step. The distance moved determines the subscan sampling rate (1/300 inch = 300 ppi, 1/600 = 600 ppi). Pages load face down on the ADF. The backside optics - HP Mopier 320 | Service Manual - Page 231
Scanner Service Agent (SSA), which is part of the copy module firmware that runs in the Mopier's RAM and shows on the Mopier's Front Panel when loaded successfully. The copy module firmware adds several Printer There are two levels at which a user can interrupt a network print job to make - HP Mopier 320 | Service Manual - Page 232
Paper Path and Sensors ADF cover open sensor OMR sensor ADF empty sensor B5 A4 A3 B4 size sensor Top of paper sensor Figure 5-33 Locations of ADF Sensors C4229-90911 Communication to the Mopier 199 - HP Mopier 320 | Service Manual - Page 233
Figure 5-34 ADF Sensors functional diagram 200 Chapter 5 Functional Overview C4229-90911 - HP Mopier 320 | Service Manual - Page 234
Strategy 202 Required Tools 203 User Installable Accessories 204 Hardware Table 212 HP Mopier 320 Engine Removal and Replacement 214 2000 HP Digital Copy 320 HP Digital Copy 320 Removal and Replacement - - - - - 429 Installing the HP Digital Copy 320 430 Copy Module Maintenance Parts - HP Mopier 320 | Service Manual - Page 235
Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes. This printer has some sharp sheet metal edges that can cause injury. Electrostatic Discharge (ESD) Precautions CAUTION The printer and accessories contain parts that are sensitive to ESD. Always service printers - HP Mopier 320 | Service Manual - Page 236
magnetized Phillips screwdriver (6-inch shaft) Small flat-blade screwdriver Small pair needle-nose pliers T-10, T-15, and T-20 Torx driver (6-inch shaft) All components in the printer, the 2000-sheet Input Tray, 7-bin Tabletop Mailbox, and the 2 x 500-sheet Input Tray use Phillips head screws that - HP Mopier 320 | Service Manual - Page 237
the slot (press firmly). 4 Make sure the locks on each side of the DIMM snap inward into place. (To remove a DIMM, the locks must be released.) Slide the formatter board back into the printer, and tighten the two screws. Plug in the power cord and connect all cables. Turn the - HP Mopier 320 | Service Manual - Page 238
it. 2 Loosen the 2 captive screws, and remove the disk drive from slot #2 (figure 6-2, callout 1). To reinstall the disk drive: 1 Turn the printer off. 2 Install the disk drive in slot #2 (figure 6-2, callout 1), and tighten the 2 captive screws. 3 Print a configuration page to verify the settings - HP Mopier 320 | Service Manual - Page 239
off and unplugged, open the Diverter door on the left side of the printer. 2 Push down the green release lever located at the lower right of the Duplexer and slide it straight out of the printer. Envelope Feeder 1 With the printer turned off and unplugged, slide the Envelope Feeder up and out of the - HP Mopier 320 | Service Manual - Page 240
. WARNING! The printer weighs approximately 106 pounds (48 kg). Use four people to lift it. 2 Lift the printer off of the Tray 4 assembly and place it on a smooth, sturdy surface. To Reinstall: 3 Match the locator pins as illustrated in step 3. 4 Make sure that the printer - HP Mopier 320 | Service Manual - Page 241
C-link cable from the input device and power box. 2 Carefully slide the 8-bin Mailbox/5bin Mailbox with Stapler away from the printer until the locator tabs and the lower guide rail are clear. See Figure 2. 3 Press in the green tabs and remove the bracket installed underneath the input device. See - HP Mopier 320 | Service Manual - Page 242
of the mailbox. Depress the handle mechanism on the front of the mailbox (B). Pull the mailbox away from the printer until the tray is fully extended (C). 3 Release the plastic alignment guide from the latching mechanism. 4 Remove the wingnuts from the studs beneath the tray extension on the stand - HP Mopier 320 | Service Manual - Page 243
with the two holes on the top of the stand. 2 With the tray on the stand fully extended, lower the alignment guide onto the locking mechanism. 3 Slide the mailbox toward the printer. Note Use your thumbs to do this and keep the tray on the stand fully extended. 210 Chapter 6 Removal and - HP Mopier 320 | Service Manual - Page 244
to the stand by tightening the thumb fastener onto the studs beneath the tray extension on the stand. 5 Push the mailbox toward the printer until it snaps in place. 6 Connect the C-Link cable. Plug the power cord into the mailbox and an AC power outlet. C4229-90911 User Installable Accessories 211 - HP Mopier 320 | Service Manual - Page 245
and CH102 Screw, w/washer, M3x8 Part Number XA9-0872-000CN Usage General, Metal to metal CH103 Screw, M4X8 XB6-7400-807CN Main Motor CH104 Screw, CT, M3X3 XB5-6303-007CN Fan 1, Fan 2 CH105 CH106 Screw, w/washer, XA9-0817-000CN Laser/Scanner - HP Mopier 320 | Service Manual - Page 246
Table 6-1. Hardware Table (continued) Example Reference Description Part Number Usage Kit 1 Complete hardware RY7-5044-000CN screw kit for 2000-sheet Input Tray 2000-sheet Input Tray, general use Kit 3 Complete hardware C4785-60521 screw kit for Mailbox 8-bin Mailbox/5-bin Mailbox with - HP Mopier 320 | Service Manual - Page 247
Covers 217 Delivery Unit (for Face-down Bin 226 Diverter Assembly 229 Diverter Door Assembly 230 Lower Right Door Assembly 231 Fan 1, Laser/Scanner and Housing (Exhaust 234 Fan 2, Low Voltage Power Supply (Exhaust 236 Fan 3, Formatter Fan and Housing (Intake 237 Fan 4, Delivery Unit (Exhaust - HP Mopier 320 | Service Manual - Page 248
Control Panel Figure 6-3 Control Panel (1 of 2) 1 While pushing in on the center area (figure 6-3, callout), lift up on the forward edge of the control panel to release the plastic retaining tab. C4229-90911 Engine Removal and Replacement 215 - HP Mopier 320 | Service Manual - Page 249
Figure 6-4 Control Panel (2 of 2) 2 Press down on the back while pushing up on the front of the Control Panel to free it from the chassis. To Reinstall: Plug in the cable, replace the cable in its retainer, insert the rear edge of the control panel under the top cover lip, and press down on the - HP Mopier 320 | Service Manual - Page 250
: AC Access Cover, located at the left rear of the printer. Back Cover, provides access to the High Voltage Power Supply, DC Controller, Low Voltage Access Door. Top Cover, provides access to the Face-down Delivery Unit and Laser/Scanner Assembly. C4229-90911 Engine Removal and Replacement 217 - HP Mopier 320 | Service Manual - Page 251
AC Access Cover Figure 6-5 AC Access Cover 1 Remove the Formatter PCA. 2 Remove 3 screws (figure 6-5, callout 1). To Reinstall: 1 Insert the panel edge (figure 6-5, callout 2) inside the back cover (if installed). 2 Be sure to insert the three alignment tabs (figure 6-5, callout 3) into their - HP Mopier 320 | Service Manual - Page 252
the plastic panel to the left of the metal back cover. 5 Carefully release the cover around the AC input connector (figure 6-6, callout 4) at the cover, and slide the right side of the cover slightly forward. 6 Carefully release the retaining tabs (figure 6-6, callout 5) on the plastic panel to the - HP Mopier 320 | Service Manual - Page 253
Front Cover Figure 6-7 Front Cover (1 of 2) 1 Open all access doors and remove the Duplexer if installed. 2 Open the front access door, and remove 3 screws (figure 6-7, callout 1). 220 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 254
Front Cover (2 of 2) 3 Open the Diverter Access Door and release the two plastic retaining tabs inside the Duplexer cavity (figure 6-8, away from the chassis while moving it to the right to release the retaining tab (figure 6-7, callout 3). 5 Carefully tilt the bottom edge of the cover away from - HP Mopier 320 | Service Manual - Page 255
to damage the plastic guides on the inside of the lower left cover. They are part of the Duplexer paper path. 1 Remove the Diverter Assembly access door (see figure 6-15). 2 Remove 2 screws (figure 6-9, callout 1). 3 Press down firmly on the top cover outer ends to release - HP Mopier 320 | Service Manual - Page 256
Top Cover Figure 6-10 Top Cover (1 of 2) 1 Remove the Control Panel (see figure 6-3 on page 215), then remove 1 screw (figure 6-10, callout 1). 2 Open the Diverter Assembly access door, and remove 1 screw (figure 6-10, callout 2). C4229-90911 Engine Removal and Replacement 223 - HP Mopier 320 | Service Manual - Page 257
(figure 6-11, callout 4) when removing the top cover. 4 Lift (and hold) the top cover door up, and carefully pull out on the cover to release the retaining tab (figure 6-10, callout 5). 5 Hold the Face-down Bin (figure 6-10, callout 6) down while carefully and slowly lifting the top cover straight - HP Mopier 320 | Service Manual - Page 258
CAUTION To Reinstall: Be careful not to damage the Face-down Bin Full sensor flag (figure 6-11, callout 4) when replacing the top cover. 1 Hold the top cover door up and the Face-down Bin (figure 6-10, callout 6) down while lowering the cover into position. 2 Slide the Face-down Bin under the Face- - HP Mopier 320 | Service Manual - Page 259
screw (figure 6-12, callout 3), and remove the metal fan shield. 5 Open the Diverter Assembly access door, remove 2 screws (figure 6-12, callout 4), release the plastic retaining tabs (figure 6-12, callout 5), and remove the metal mounting bracket (figure 6-12, callout 6). 226 Chapter 6 Removal and - HP Mopier 320 | Service Manual - Page 260
Figure 6-13 Delivery Unit (2 of 2) 6 Remove 2 screws (figure 6-12, callout 5) and 1 screw (figure 6-12, callout 7). CAUTION Be careful not to damage the plastic sensor flags and gears on the left end of the Delivery Unit. 7 Lift the left end of the Delivery Unit approximately 1/8 inch to clear - HP Mopier 320 | Service Manual - Page 261
end of the Delivery Unit. 1 Place the plastic edge on the right end of the Delivery Unit into the chassis. Make sure that the plastic support tab on the right end of the Delivery Unit slides on top of the chassis. 2 Make sure that the plastic sensor flags and gears on - HP Mopier 320 | Service Manual - Page 262
Assembly access door during this procedure to prevent damage to the plastic hinge pins. 1 Open the Diverter Assembly access door and release the support struts (figure 6-14, callout 1) by sliding the strut ends forward and downward. 2 Remove 6 self-tapping screws (figure 6-14, callout 2). The access - HP Mopier 320 | Service Manual - Page 263
Diverter Door Assembly Figure 6-15 Diverter Door Assembly 1 Open the Diverter access door, and release the support struts (figure 6-15, callout 1) by sliding the strut ends forward and downward. 2 Rotate the door up to align the flat sides of the right hinge - HP Mopier 320 | Service Manual - Page 264
Assembly Figure 6-16 Lower Right Door Assembly (1 of 3) 1 Remove the back cover assembly (see figure 6-6). 2 Remove Tray 2 and Tray 3. 3 Open the Lower Right Door, and release the lower end of the support strap (figure 6-16, callout 1). C4229-90911 Engine Removal and Replacement 231 - HP Mopier 320 | Service Manual - Page 265
Figure 6-17 Right Lower Door Assembly (2 of 3) 4 Remove 4 screws (figure 6-17, callout 2). 232 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 266
Figure 6-18 Right Lower Door Assembly (3 of 3) 5 Release two retainer tabs from the inside of the Tray 3 cavity (figure 6-18, callout 3). 6 Slide the door assembly away from the printer chassis. C4229-90911 Engine Removal and Replacement 233 - HP Mopier 320 | Service Manual - Page 267
and Housing (Exhaust) Fan Housing Figure 6-19 Fan 1, Laser/Scanner (1 of 2) 1 Remove the toner cartridge. 2 Remove the top cover (see figure 6-10 on page 223). 3 Remove and re-route the cables away from fan housing (figure 6-19, callout 1). 4 Release the housing retainer clip located inside the - HP Mopier 320 | Service Manual - Page 268
Fan 1 Motor Figure 6-20 Fan 1, Laser/Scanner (2 of 2) 1 Unplug the fan cable from the DC Controller PCA. 2 Remove 2 screws (figure 6-20, callout 3), and lift the fan and bracket assembly out of the - HP Mopier 320 | Service Manual - Page 269
Fan 2, Low Voltage Power Supply (Exhaust) Figure 6-21 Fan 2, Low Voltage Power Supply 1 Remove the back cover (see figure 6-6 on page 219). 2 Remove the fan cable from the DC Controller PCA (figure 6-21, callout 1). 3 Remove 2 screws (figure 6-21, callout 2). 236 Chapter 6 Removal and Replacement - HP Mopier 320 | Service Manual - Page 270
(see figure 6-6 on page 219). 2 Unplug the fan connector (figure 6-22, callout 1). Do not bend the fan retainer clips upward. Release them by pinching. 3 Release the 2 retainer clips (figure 6-22, callout 2), and slide the fan out of the housing assembly. Fan Housing 4 Remove 2 screws and remove - HP Mopier 320 | Service Manual - Page 271
(see figure 6-10). 2 Unplug the fan cable (figure 6-23, callout 1). 3 Remove 1 screw (figure 6-23, callout 2), and remove the metal fan shield. 4 Release 4 retainer clips (figure 6-23, callout 3), and slide the fan forward out of the Delivery Unit Assembly. 238 Chapter 6 Removal and Replacement - HP Mopier 320 | Service Manual - Page 272
Fan 5, Tray 1 (Intake) Figure 6-24 Fan 5 Removal (1 of 2) 1 Remove Tray 1. 2 Remove the Tray 1 Pickup Unit. 3 Remove 1 screw (callout 1). 4 Disconnect the cable (callout 2). Cable is shown disconnected. C4229-90911 Engine Removal and Replacement 239 - HP Mopier 320 | Service Manual - Page 273
Figure 6-25 Fan 5 Removal (2 of 2) 5 Insert the flat blade of a screwdriver along the line indicated by callout 1. 6 Turn the screwdriver counter-clockwise slightly to free the fan housing from the fan duct. Then, slide the fan housing out of the duct. 7 Slide the fan out of the housing to replace - HP Mopier 320 | Service Manual - Page 274
Tray 1 Figure 6-26 Tray 1 Removal (1 of 3) 1 To remove Tray 1, open the tray fully, then partially close it until the distance between the retaining tab (callout 1) and the stop on the chassis (callout 2) is 1/4". 2 Pull the right side of the tray outward to free the clip (callout 3) from the pin - HP Mopier 320 | Service Manual - Page 275
Figure 6-27 Tray 1 Removal (2 of 3) 3 Raise the right side of the tray and guide the white tab around the stop. 242 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 276
Figure 6-28 Tray 1 Removal (3 of 3) 4 Slide the tray to the right, to free the tray on the left side of the chassis. 5 Remove the tray. C4229-90911 Engine Removal and Replacement 243 - HP Mopier 320 | Service Manual - Page 277
Tray 1 Pickup Assembly Figure 6-29 Tray 1 Pickup Unit Removal (1 of 4) 1 Remove the Front Cover. 2 Remove the Rear Cover. 3 Remove Tray 1(see page 241). 4 Open the Pickup Unit door. 5 Remove 4 screws (callout 1). 244 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 278
Figure 6-30 Tray 1 Pickup Unit Removal (2 of 4) 6 Disconnect the cables (callouts 1 and 2) on the right side of the printer. 7 Remove the cable from the cable guide (callout 3). C4229-90911 Engine Removal and Replacement 245 - HP Mopier 320 | Service Manual - Page 279
Figure 6-31 Tray 1 Pickup Unit Removal (3 of 4) 8 Tilt the Pickup Assembly out of the chassis from the top (callout 1), then lift up to free it from the chassis (callout 2). 9 Remove the Pickup Assembly from the chassis. 246 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 280
3 tabs (callout 1) behind the metal rail on the chassis. Then, pivot the Pickup Unit into place. The Pickup Unit has 4 locating pins that will engage guide holes in the chassis wen the unit is properly aligned. C4229-90911 Engine Removal and Replacement 247 - HP Mopier 320 | Service Manual - Page 281
and remove the Duplexer (if installed). 2 Remove the Fusing Assembly (see figure 6-36 on page 252). 3 Open the Top Cover and remove the Toner Cartridge. 4 Remove the Transfer Roller Assembly (see figure 6-62 on page 282). 5 Remove the Registration Assembly (see figure 6-53 on page 271). 6 Unplug - HP Mopier 320 | Service Manual - Page 282
removal of the Feeder Assembly, primarily because of the contact points. 9 Release 4 plastic retaining tabs by moving them in the directions indicated in 10 Remove the Feeder Assembly by lifting it upwards out of the Toner Cartridge cavity. To Reinstall: Make sure that the plastic retaining tabs - HP Mopier 320 | Service Manual - Page 283
steps 1 through 3, below. After verifying the page count, maintenance count, and printer serial number from the old Formatter PCA, replace it with the new PCA. 1 Enter Service Mode as described in "Mopier Service Mode" on page 85. 2 When Service Menu. is displayed, press MENU to access the - HP Mopier 320 | Service Manual - Page 284
(figure 6-35, callout 1), and slide the Formatter PCA out of the chassis. 3 After installation of a replacement Formatter, be sure to re-enter the serial number, page count, and maintenance count. (See table 3-14 on page 85 for more information.) C4229-90911 Engine Removal and Replacement 251 - HP Mopier 320 | Service Manual - Page 285
levers. The lower levers set the pressure rollers inside the Fusing Assembly for envelope printing (down for single sheets, up for envelopes). 2 To release the Fusing Assembly rotate the upper levers down (figure 6-36, callout 1). 3 To remove the Fusing Assembly lift up on the finger handles (figure - HP Mopier 320 | Service Manual - Page 286
To Reinstall: 1 Make sure that the Fuser Output sensor flag (figure 6-36, callout 3) on the upper left corner of the Fusing Assembly rotates freely. 2 Make sure that the lower levers are set down for single sheets. If having trouble printing envelopes, move the levers up. Move the levers back down - HP Mopier 320 | Service Manual - Page 287
CAUTION Laser/Scanner Assembly The Laser/Scanner diode is extremely sensitive to ESD. 1 Remove the toner cartridge. 2 Remove the top cover (see figure 6-10). Figure 6-37 Laser/Scanner Assembly 3 Unplug three cable connectors (figure 6-37, callout 1). 254 Chapter 6 Removal and Replacement C4229 - HP Mopier 320 | Service Manual - Page 288
CAUTION 4 Re-route the cable running across the top of the assembly so that it is out of the way. Do not touch the laser/scanner mirror located under the forward edge of the assembly. Use approved ESD handling procedures when touching the Beam Detect PCA. 5 Remove 4 screws (figure 6-37, callout 2). - HP Mopier 320 | Service Manual - Page 289
Main Gear Assembly 1 Remove the following components in the order listed: • Toner Cartridge • Tray 1 • Tray 2 • Transfer Roller Assembly (see figure 6-62 on page 282) • Back Cover Assembly (see figure 6-6 on page 219) • Tray 1 Pickup Assembly (see figure 6- - HP Mopier 320 | Service Manual - Page 290
gentle rocking motion will help free the Main Gear Assembly from the printer. 3 From inside of the PIU cavity, carefully tilt the bottom place. 1 Observe the gear assembly position from inside the toner cartridge cavity (figure 6-39, callout 2). C4229-90911 Engine Removal and Replacement 257 - HP Mopier 320 | Service Manual - Page 291
Figure 6-40 Main Gear Assembly (3 of 3) 2 Tilt the top of the assembly inward and insert the upper back part of the assembly in place (figure 6-40, callout 3). 3 Continue rotating the assembly upwards into place. 4 Make sure that the locating pins are properly aligned and - HP Mopier 320 | Service Manual - Page 292
Main Motor Assembly Figure 6-41 Main Motor 1 Remove the back cover (see figure 6-6 on page 219). 2 Remove the HVPS (see figure 6-51 on page 269). 3 Unplug the connector (figure 6-41, callout 1). CAUTION Be careful when removing the Main Motor. The steel drive shaft can damage the plastic gears. - HP Mopier 320 | Service Manual - Page 293
Paper Input Unit (PIU) Figure 6-42 Paper Input Unit 1 Remove Tray 2 and Tray 3. Remove both trays to prevent damage to the PIU plastic sensor flags. 2 Remove the back cover (see figure 6-6 on page 219). 3 Remove the Tray 1 Pickup Assembly (see figure 6-29 on page 244). 4 Remove the Right Lower - HP Mopier 320 | Service Manual - Page 294
(figure 6-43, callout 2) from the left side of the PCA and 2 self-tapping screws (figure 6-43, callout 3) from the right side of the PCA. 6 Release two retaining clips (figure 6-43, callout 4) and carefully tip the left side of the PCA outward to clear the Formatter PCA connector from the card - HP Mopier 320 | Service Manual - Page 295
Output Paper Sensor PCA 1 Remove the following components in the order listed: • Toner Cartridge • Formatter Assembly (see figure 6-35 on page 251) • AC Access Cover (see figure 6-5 on page 218) • Top Cover (see figure 6-10 on page 223) • - HP Mopier 320 | Service Manual - Page 296
Figure 6-45 Output Paper Sensor PCA (2 of 4) 3 Remove 5 screws (figure 6-45, callout 2), and remove the Formatter PCA grounding strip. C4229-90911 Engine Removal and Replacement 263 - HP Mopier 320 | Service Manual - Page 297
Figure 6-46 Output Paper Sensor PCA (3 of 4) 4 Remove 3 screws (figure 6-46, callout 3), and remove the plastic PCA shield. (Note the positioning of the metal grounding fingers at the left of the shield.) 264 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 298
Figure 6-47 Output Paper Sensor PCA (4 of 4) 5 Unplug the connector (figure 6-47, callout 4). 6 Remove 2 screws (figure 6-47, callout 5), and unplug the connector on the back side of the PCA. To Reinstall: Make sure that the sensor flags rotate freely and that the top cover and Diverter doors - HP Mopier 320 | Service Manual - Page 299
Paper Size PCA Figure 6-48 Paper Size PCA (1 of 3) 1 Remove the following components in the order listed: • Toner Cartridge • Trays 2 and 3 • Back Cover (see figure 6-6) • Low Voltage Power Supply (LVPS) (see figure 6-52) 2 Unplug the fan cable from the left side of the - HP Mopier 320 | Service Manual - Page 300
Figure 6-49 Paper Size PCA (2 of 3) Note The Paper Size PCA for Tray 2 (figure 6-49, callout 4) is identical to the PCA for Tray 3 (figure 6-49, callout 5). The removal procedure for both PCAs is the same. 3 Unplug the connector (figure 6-49, callout 6), remove 3 screws (figure 6-49, callout 7), - HP Mopier 320 | Service Manual - Page 301
Figure 6-50 Paper Size PCA (3 of 3) To Reinstall: Make sure that the actuating fingers are aligned with the locating pins (figure 6-50, callout 8). 268 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 302
High Voltage Power Supply (HVPS) Figure 6-51 High Voltage Power Supply 1 Remove the back cover (see figure 6-6 on page 219). 2 Unplug the cable from the LVPS to the DC Controller PCA (figure 6-51, callout 1), and move it out of the way. 3 Unplug the connector from the bottom of the HVPS (figure 6- - HP Mopier 320 | Service Manual - Page 303
Low Voltage Power Supply (LVPS) Figure 6-52 Low Voltage Power Supply 1 Remove the Formatter Assembly (see figure 6-35 on page 251). 2 Remove the back cover (see figure 6-6 on page 219). 3 Remove Fan 3 and its Housing Assembly (see figure 6-22). 4 Unplug 3 LVPS connectors (figure 6-52, callout 1). - HP Mopier 320 | Service Manual - Page 304
Figure 6-53 Registration Assembly (1 of 3) 1 Open the top cover door and remove the toner cartridge. 2 Remove the Transfer Roller Assembly (see figure 6-62 on page 282). 3 Remove the Main Gear Train Shield. Release the retainer clip (figure 6-53, callout 1), and lift the forward end up. 4 Remove - HP Mopier 320 | Service Manual - Page 305
Figure 6-54 Registration Assembly (2 of 3) 5 Unplug the clutch cable from the clutch on the right end of the Registration Assembly (figure 6-54, callout 2). 272 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 306
and remove 2 screws at the front of the assembly (figure 6-55, callout 4). To Reinstall: 1 Lift the registration guide, and place the Registration Assembly into position. 2 Lift the registration guide and make sure that the locator pin near the right screw is properly positioned. 3 Make sure that - HP Mopier 320 | Service Manual - Page 307
Tray 1 Feed Roller and Separation Pad Feed Roller Figure 6-56 Tray 1 Feed Roller 1 Open the Tray 1 door, and remove the plastic shield. 2 Pinch the retainer tabs together (figure 6-56, callout 1), and slide the roller to the left off of the shaft. 274 Chapter 6 Removal and Replacement C4229- - HP Mopier 320 | Service Manual - Page 308
Tray 1 Separation Pad Figure 6-57 Tray 1 Separation Pad 1 Open the Tray 1 door, and remove the Feed Roller. 2 Insert a flat-bladed screwdriver into the slot (figure 6-57, callout 2), and carefully pry the separation pad upwards out of its retaining notches. To Reinstall: Make sure the metal edge - HP Mopier 320 | Service Manual - Page 309
Tray 2 and 3 Pickup, Feed, and Separation Rollers Figure 6-58 Tray 2 and 3, Pickup, Feed, and Separation Rollers There are three rollers for each tray: the Pickup Roller, the Feed Roller, and the Separation Roller. The Feed and Separation Rollers are interchangeable with each other and between - HP Mopier 320 | Service Manual - Page 310
Sensor (PS2) 1 Remove the following components in the order listed: • Toner Cartridge • Trays 2 and 3 • Transfer Roller (see figure 6-62 Lower Door Assembly (see figure 6-16 on page 231) The sensor retaining tabs are released from above, and the sensor is removed and replaced from below. 2 Refer to - HP Mopier 320 | Service Manual - Page 311
Figure 6-59 Paper Input Unit Sensor (PS2) 3 Release the retaining tabs (figure 6-59, callout 1) on the right end of the sensor, and rotate the sensor down to free the tabs on the left - HP Mopier 320 | Service Manual - Page 312
(PS1) 1 Remove the following components in the order listed: • Toner Cartridge • Trays 2 and 3 • Transfer Roller (see figure 6-62 Paper Input Unit (see figure 6-42 on page 260) The sensor retaining tabs are released from above, and the sensor is removed and replaced from inside the Paper Input Unit - HP Mopier 320 | Service Manual - Page 313
Figure 6-60 Registration Sensor (PS1) 3 Release the retaining tabs (figure 6-60, callout 1) on the right end of the sensor and rotate the sensor down to free the tabs on the left - HP Mopier 320 | Service Manual - Page 314
Face-up Solenoid Assembly (SL3) Figure 6-61 Face-up Solenoid Assembly, SL3 1 Remove the top cover (see figure 6-10 on page 223). 2 Remove the Delivery Unit (see figure 6-12 on page 226). 3 Remove 1 self-tapping screw (figure 6-61, callout 1). CAUTION Be careful not to damage the plastic arm when - HP Mopier 320 | Service Manual - Page 315
, resulting in poor image transfer. 1 Open the top cover door, and remove the toner cartridge. 2 Grasp the gear (figure 6-62, callout 1) on the left end, the Transfer Roller Assembly to the left to release the shaft on the right end (figure 6-62, callout 2). 282 Chapter 6 Removal and - HP Mopier 320 | Service Manual - Page 316
To Reinstall: 1 Place the right end of the shaft into its retaining cavity. 2 Hold the Transfer Roller wiper up (figure 6-62, callout 3) and slide the assembly to the right until the gear on the left end is in position. 3 Carefully press the left end of the shaft into the retainer clip. 4 Press the - HP Mopier 320 | Service Manual - Page 317
and the locating track at the lower rear center of the tray with their respective guides, and insert the tray no more than two inches into the chassis. 2 the tray roller and guide assembly. 3 Carefully slide the tray into the printer until it latches into place. 284 Chapter 6 Removal and - HP Mopier 320 | Service Manual - Page 318
the printer and all paper-handling devices must be unplugged. Before attempting to service the printer and paper-handling devices may have sharp edges that could cause injury. Note Reinstallation is generally the reverse of the removal process. Carefully follow any additional instructions - HP Mopier 320 | Service Manual - Page 319
Orientation Figure 6-63 shows the orientation of the 2000-sheet Input Tray as it is referred to in this section. Figure 6-63 2000-sheet Input Tray Orientation To remove the 2000-sheet Input Tray from the printer, see page 207. 286 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 320
the paper tray on the 2000-sheet Input Tray to the stops (figure 6-64). 2 Remove the Paper Limit Back Plate from the paper tray (callout 3). 5 Carefully lift up on the Front Cover, and then pull it out to release the plastic retaining tabs that secure the bottom of the Front Cover to the tray - HP Mopier 320 | Service Manual - Page 321
Back Cover 1 Make sure that the power cord for the 2000-sheet Input Tray is unplugged from the power source. 2 Remove the 4 screws that secure the Back Cover of the 2000-sheet Input Tray to the chassis: 1 screw on each corner (figure 6-65, callout 1). 3 Pull the Back Cover out from the chassis. - HP Mopier 320 | Service Manual - Page 322
to clear the retaining tabs that are along the Left Cover's bottom edge (callout 2). b Pull out on the Left Cover's lower-left corner to release the plastic retainer tab that secures that corner of the cover to the chassis (callout 3). To Reinstall: Figure 6-66 2000-sheet Input Tray Left Cover - HP Mopier 320 | Service Manual - Page 323
located near the middle of the 2000-sheet Input Tray's Right Cover: 1 screw on each side (figure 6-67, callout 1). 3 Using a flat-blade screwdriver, release the plastic retaining tab that secures the Right Cover's upper-left corner to the chassis (figure 6-67, callout 2). 4 To remove the Right Cover - HP Mopier 320 | Service Manual - Page 324
on the 2000-sheet Input Tray to the unit's Controller PCA. Disconnect the cable from the J206 connector on the Controller PCA (figure 6-68, callout 1). 3 Release the cable from the 2 cable clips that hold the cable to the chassis (figure 6-68, callout 2). 4 Remove the 2 screws that connect the Main - HP Mopier 320 | Service Manual - Page 325
To Reinstall: 1 Reroute the cable through the cable clips (figure 6-68, callout 2) and reconnect the cable to the J206 connector on the Controller PCA (figure 6-68, callout 1). 292 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 326
1 screw and retaining tab on each side of the chassis (figure 6-69, callout 1). 5 Slide the paper tray straight out of the chassis while carefully supporting the rear of the paper tray. To Reinstall: 1 Make sure that the retaining tabs are tightly secured to the unit's chassis (figure 6-69, callout - HP Mopier 320 | Service Manual - Page 327
Tray (figure 6-70, callout 1). 3 Locate and disconnect the 5 cable connectors that connect the Main Cable Harness to the unit's chassis (callout 2). 4 Release the cable harness from the 4 cable clips that hold the harness to the unit's chassis (callout 3). To Reinstall: 1 Properly replace all 11 - HP Mopier 320 | Service Manual - Page 328
Figure 6-70 2000-sheet Input Tray Main Cable Harness C4229-90911 2000-sheet Input Tray Removal and Replacement 295 - HP Mopier 320 | Service Manual - Page 329
connectors to the metal base (callout 2). 4 Remove the 2 screws that secure the right side of the Controller PCA to the metal base (callout 3). 5 Release the 2 plastic retaining posts that secure the left side of the Controller PCA to the metal base (callout 4), and then pull the Controller PCA out - HP Mopier 320 | Service Manual - Page 330
To Reinstall: 1 Seat the Controller PCA firmly onto the plastic retaining posts that secure the left side of the Controller PCA to the metal plate on the chassis (callout 4). 2 Properly reconnect all 11 cables to the Controller PCA (callout 1). 3 Make sure that the DIP switches on the Controller PCA - HP Mopier 320 | Service Manual - Page 331
6-72, callout 1). 3 Reach behind the LED PCA Assembly and pull it away from the chassis. 4 To remove the LED PCA from the cable connector, release the 3 plastic retaining tabs that secure the LED PCA to the connector (figure 6-72, callout 2). 5 Pull the LED PCA from the connector. To Reinstall - HP Mopier 320 | Service Manual - Page 332
Figure 6-72 2000-sheet Input Tray Front LED PCA C4229-90911 2000-sheet Input Tray Removal and Replacement 299 - HP Mopier 320 | Service Manual - Page 333
Pickup Assembly 1 Remove the Vertical Transfer Unit (VTU) from the 2000-sheet Input Tray (see figure 6-78). 2 Remove the Right Cover from the 2000-sheet Input Tray (see figure 6-67). 3 Open the paper tray on the 2000-sheet Input Tray to the stops. Figure 6-73 2000-sheet Input Tray Pickup Assembly - HP Mopier 320 | Service Manual - Page 334
To Reinstall: 1 Make sure that the paper tray is open to easily slide the Pickup Assembly into the chassis. 2 Make sure that the Pickup Assembly is seated properly in the locating slots (callout 3). 3 Reconnect the 3 cables that are located at the bottom-right side of the Pickup Assembly (callout - HP Mopier 320 | Service Manual - Page 335
Power Supply 1 Remove the Back and Left Covers from the 2000-sheet Input Tray (see figure 6-65 and figure 6-66). Figure 6-74 2000-sheet Input Tray Power Supply 2 Locate the cable that runs from the Controller PCA on the 2000-sheet Input Tray to the unit's Power Supply (Figure 6-74, callout 1). - HP Mopier 320 | Service Manual - Page 336
To Reinstall: 1 Carefully align the locating tabs so that they are positioned correctly. 2 Reconnect the cable that runs from the Power Supply to the Controller PCA on the 2000-sheet Input Tray (callout 1). The cable connector is seated properly when it clicks. C4229-90911 2000-sheet Input Tray - HP Mopier 320 | Service Manual - Page 337
must be replaced every 350,000 images. The two rollers are included in the printer maintenance kit C3914A (110V), C3915A (220V). The kit contains all the necessary parts for the required user maintenance procedure. Figure 6-75 2000-sheet Input Tray Rollers: Pickup, Feed, and Separation 304 Chapter - HP Mopier 320 | Service Manual - Page 338
Note To Remove the Feed and Separation Rollers 1 Open the Vertical Transfer Unit (VTU) on the 2000-sheet Input Tray. 2 Locate the rollers inside the tray cavity. To remove a roller, pinch the retainer tabs together and slide the roller off the shaft. Remove the Feed Roller (upper-rear roller) first - HP Mopier 320 | Service Manual - Page 339
Paper Quantity Switch Assembly 1 Remove the Back Cover from the 2000-sheet Input Tray (see figure 6-65 on page 288). 2 Locate the cable that runs from the Paper Quantity Switch Assembly on the 2000-sheet Input Tray to the unit's Controller PCA. Disconnect the cable from the Controller PCA (J205 - HP Mopier 320 | Service Manual - Page 340
Figure 6-76 2000-sheet Input Tray Paper Size and Paper Quantity Switch Figure 6-77 2000-sheet Input Tray Paper Size and Paper Quantity Switch Assemblies (2 of 2) C4229-90911 2000-sheet Input Tray Removal and Replacement 307 - HP Mopier 320 | Service Manual - Page 341
Tray. 2 Rotate the 2 plastic cams on the VTU hinges toward the 2000-sheet Input Tray to the secure position (Figure 6-78, callout 1). WARNING! Do not release the plastic cams from the secure position while the VTU is off. The springs on the cams are very strong and may cause injury. 3 Locate - HP Mopier 320 | Service Manual - Page 342
To Reinstall: WARNING! Release the plastic cams only after tightening the screws that secure the VTU to the chassis. 1 Before tightening the screws, make sure that the metal locating - HP Mopier 320 | Service Manual - Page 343
Tension Springs 1 Remove the Left Cover of the 2000-sheet Input Tray (see figure 6-66 on page 289). Figure 6-79 2000-sheet Input Tray Tension Springs 2 Open the paper tray on the 2000-sheet Input Tray all the way to the stops. 3 Inside the tray cavity, locate and remove the 2 springs on the tray - HP Mopier 320 | Service Manual - Page 344
Locating Pins 1 Remove the printer from the 2000-sheet Input Tray. Figure 6-80 2000-sheet Input Tray Locating Pins 2 Locate the 3 Locating Pins on the top of the 2000-sheet - HP Mopier 320 | Service Manual - Page 345
Casters and Stabilizing Feet 1 Remove the printer from the 2000-sheet Input Tray. Figure 6-81 2000-sheet (callout 2). Note To remove the stabilizing feet press as shown in callout 3, and release the stabilizing feet. To Reinstall: 1 Tighten the screws securely when reinstalling each caster ( - HP Mopier 320 | Service Manual - Page 346
Adjustable Foot 1 Remove the printer from the 2000-sheet Input Tray. Figure 6-82 2000-sheet Input Tray Adjustable Foot 2 Tip the 2000-sheet Input Tray onto its left side. 3 Locate - HP Mopier 320 | Service Manual - Page 347
2 x 500-sheet Input Tray Removal and Replacement Note Reinstallation is generally the reverse of the removal process. Carefully follow any additional instructions provided under "To Reinstall." Orientation of the 2 x 500-sheet Input Tray 315 Back Cover 316 Left Cover 317 Vertical Transfer Unit - HP Mopier 320 | Service Manual - Page 348
Orientation of the 2 x 500-sheet Input Tray Figure 6-83 Orientation of the 2 x 500-sheet Input Tray To remove the 2 x 500-sheet Input Tray from the printer, see page 207. C4229-90911 2 x 500-sheet Input Tray Removal and Replacement 315 - HP Mopier 320 | Service Manual - Page 349
Back Cover Figure 6-84 Back Cover 1 Remove 4 screws (callout 1). 2 Release and pull out the Back Cover. Note The reassembly procedure is the reverse of the disassembly procedure. 316 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 350
cord and C-link interface cables, and remove the Back Cover (page 316). 2 Remove 2 screws (callout 1). 3 Release the tab next to the power supply (callout 2). 4 Tip the cover outward to release the screw holders (callout 3). 5 Lift the cover up to clear the bottom tabs (callout 4). Note Align the - HP Mopier 320 | Service Manual - Page 351
the Vertical Transfer Unit (VTU) on the 2 x 500-sheet Input Tray. 2 Unplug the 3 cables that connect the VTU to the chassis (callout 1). WARNING! Do not release the plastic cams from the secure position while the VTU is off. The springs on the cams are very strong and may cause injury. 3 Slide - HP Mopier 320 | Service Manual - Page 352
Figure 6-87 Vertical Transfer Unit (VTU) (2 of 3) 4 Remove the 2 screws that secure the VTU to the chassis: 1 screw near each end of the VTU (callout 1). 5 Lift the VTU straight up to clear the metal tabs on the chassis. C4229-90911 2 x 500-sheet Input Tray Removal and Replacement 319 - HP Mopier 320 | Service Manual - Page 353
To avoid injury, tighten the screws that secure the VTU to the chassis before you release the plastic cams. 1 Insert the metal tabs into the slots of the chassis (callout 1). 2 Tighten the screws (callout 2). 3 Release the cams (callout 3). 4 Plug in the 3 cables that connect the VTU to the chassis - HP Mopier 320 | Service Manual - Page 354
Right Cover Figure 6-89 Right Cover (1 of 3) 1 Remove the Back Cover (page 316) and the Vertical Transfer Unit (VTU) (page 318). 2 Remove 3 screws (callout 1). C4229-90911 2 x 500-sheet Input Tray Removal and Replacement 321 - HP Mopier 320 | Service Manual - Page 355
Figure 6-90 Right Cover (2 of 3) 3 Release the left side of the Right Cover from the tabs, and remove it (callout 1). 322 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 356
Figure 6-91 Right Cover (3 of 3) 4 Release the tab from the right side of the Right Cover as shown in figure 6-91 (callout 1). 5 Lift the Right Cover up to clear the tabs at the bottom. C4229-90911 2 x 500-sheet Input Tray Removal and Replacement 323 - HP Mopier 320 | Service Manual - Page 357
Front Top Cover Figure 6-92 Front Top Cover (1 of 3) 1 Remove the printer from the 2 x 500-sheet Input Tray. 2 Remove 2 screws (callout 1). 3 Remove Top Cover. The Top Cover has a label. 324 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 358
Figure 6-93 Front Top Cover (2 of 3) 4 From inside of the unit release the central tabs, as shown in figure 6-93. C4229-90911 2 x 500-sheet Input Tray Removal and Replacement 325 - HP Mopier 320 | Service Manual - Page 359
Figure 6-94 Front Top Cover (3 of 3) 5 Push the front top cover to the left to release the remaining tabs. Note Align the pins when you replace the Top Front Cover. 326 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 360
Trays 4 and 5 Figure 6-95 Trays 4 and 5 (1 of 2) 1 Open the tray and pull it out to the stop (callout 1). 2 As you pull out the tray, tip up the end as shown in callout 2 to release the stop mechanism at the right rear of the tray. C4229-90911 2 x 500-sheet Input Tray Removal and Replacement 327 - HP Mopier 320 | Service Manual - Page 361
Figure 6-96 Trays 4 and 5 (2 of 2) To Reinstall: 1 Tip the end of the tray downward. Align the guides with the left rear corner of the tray and the arrow at the lower rear center of the tray (callout 1). 2 Insert the tray no more - HP Mopier 320 | Service Manual - Page 362
Pickup Assembly Figure 6-97 Pickup Assembly (1 of 2) 1 Remove trays 4 and 5 (page 327), the Right Cover (page 321), and the Vertical Transfer Unit (VTU) page 318. 2 Remove 6 screws (callout 1). 3 Remove the cable from the bracket (callout 2). C4229-90911 2 x 500-sheet Input Tray Removal and - HP Mopier 320 | Service Manual - Page 363
Figure 6-98 Pickup Assembly (2 of 2) 4 Carefully slide the Pickup Assembly straight out, supporting it until you can reach the connector (callout 1). 5 Unplug the connector (callout 2). 330 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 364
Paper Deck Drive Assembly Figure 6-99 Paper Deck Drive Assembly (1 of 2) 1 Remove the Back Cover (page 316), Trays 4 and 5 (page 327), and the Pickup Assembly (page 329). 2 Remove 3 screws (callout 1). 3 Unplug the connector (callout 2). C4229-90911 2 x 500-sheet Input Tray Removal and - HP Mopier 320 | Service Manual - Page 365
Figure 6-100 Paper Deck Drive Assembly (2 of 2) 4 Reach into the right side of the input device. Pull the paper deck drive assembly to the left, and then pull it straight out (callout 1). 332 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 366
Pickup, Feed, and Separation Rollers There are three rollers in this assembly. The upper forward roller is the Pickup Roller, the upper rear roller is the Feed Roller, and the lower roller is the Separation Roller. The Feed and Separation Rollers are interchangeable with each other and between the - HP Mopier 320 | Service Manual - Page 367
(page 317). 2 Unplug all 7 connectors. 3 Remove 4 hex screws from the C-link connectors (callout 1). 4 Remove the 2 screws that hold the PCA to the metal base (callout 2). 5 Release the tabs at the left side (callout 3), and remove the PCA. 334 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 368
PCA (page 334). 2 Remove 1 screw (callout 1) from the size-sensing PCA's holder. 3 To remove the size-sensing PCA's holder, use a flat blade screwdriver to release the top and bottom tabs (callout 2) from the slots in the metal. C4229-90911 2 x 500-sheet Input Tray Removal and Replacement 335 - HP Mopier 320 | Service Manual - Page 369
Figure 6-104 Tray-Size Sensing PCA (2 of 2) 4 To remove the size-sensing PCA, unplug the cable from the PCA, remove 3 screws from each PCB, and remove the PCA (callout 1). 336 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 370
Supply 1 Remove the Back Cover (page 316) and the Left Cover (page 317). 2 Unplug the connector (callout 1) from the power supply. (Notice that the release tab is at the rear of the connector.) 3 Remove 2 screws (callout 2). 4 Lift the power supply off the locating pins, and slide it to the left - HP Mopier 320 | Service Manual - Page 371
Main Cable Figure 6-106 Main Cable (1 of 2) 1 Remove the Back Cover (page 316), the Left Cover (page 317), and Trays 4 and 5 (page 327). 2 Unplug both size-sensing connectors inside the 2 x 500-sheet Input Tray cavity (callout 1). 338 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 372
Figure 6-107 Main Cable (2 of 2) 3 Unplug 4 connectors from the controller PCA (callout 1), 3 from the Vertical Transfer Unit (callout 2), 1 from the Paper Deck Assembly (callout 3), and 2 from the size-sensing PCAs (callout 4). 4 Remove the main cable from the plastic clips. C4229-90911 2 x 500- - HP Mopier 320 | Service Manual - Page 373
Storage Paper Tray Figure 6-108 Storage Paper Tray 1 Remove Trays 4 and 5 (page 327). 2 Open the storage tray door. 3 Use a flat-blade screwdriver to release the tabs inside the holes indicated in figure 6-108 (callout 1). Note Be sure to align the door's latch when you replace the Storage Paper - HP Mopier 320 | Service Manual - Page 374
Front Door (Storage Area) Figure 6-109 Front Door (Storage Area) 1 Remove the storage tray (page 340). 2 Release the tabs on both ends (callout 1). 3 Release the storage tray's door from the center tab (callout 2). C4229-90911 2 x 500-sheet Input Tray Removal and Replacement 341 - HP Mopier 320 | Service Manual - Page 375
Casters Figure 6-110 Casters 1 Remove the printer from the input device (page 207). 2 Place the 2 x 500-sheet Input Tray on its left side and locate the casters (callout 1). 3 Remove 2 screws from each caster and release the casters from the frame. Note Be sure to tighten the screws securely when - HP Mopier 320 | Service Manual - Page 376
Foot Tip and Adjustable Foot Tip (Stabilizing Feet) Figure 6-111 Foot Tip and Adjustable Foot Tip 1 Remove the printer from the input device (page 207). 2 Place the 2 x 500-sheet Input Tray on its left side and locate the Adjustable Foot Tip (callout 2). 3 Press at - HP Mopier 320 | Service Manual - Page 377
Locating Pins Figure 6-112 Locating Pins 1 Remove the printer from the input device (page 207). 2 Remove 2 screws each from the 3 locating pins (callout 1). 344 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 378
6-113 Front LED PCA 1 Remove the printer from the input device. 2 Remove the Front Top Cover. See table 6-92 on page 324. 3 Remove 1 screw (callout 1). 4 Release the tabs and remove the LED PCA (callout 2). 5 Unplug the cable from the PCA (callout 3). Note Guide the cable into the correct position - HP Mopier 320 | Service Manual - Page 379
346 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 380
7-bin Tabletop Mailbox Removal and Replacement Note Reinstallation is generally the reverse of the removal process. Carefully follow any additional instructions provided under "To Reinstall." Orientation of the 7-bin Tabletop Mailbox 348 Front Cover 349 Back Cover 352 Top Cover 354 Controller - HP Mopier 320 | Service Manual - Page 381
removal or replacement procedure, turn off all equipment and unplug the 7-bin Tabletop Mailbox power supply cable. To remove the 7-bin Tabletop Mailbox from the printer, see page 209. 348 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 382
Front Cover Figure 6-115 Front cover (1 of 3) 1 Remove 2 screws (callout 1). C4229-90911 7-bin Tabletop Mailbox Removal and Replacement 349 - HP Mopier 320 | Service Manual - Page 383
6-116 Front cover (2 of 3) 2 Loosen the right side of the Front Cover and pull it toward you approximately 0.5 inch (1.5 centimeters) to clear the tabs (callout 1). 3 Release and clear the tabs on the left side of the Front Cover (callout 2). 350 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 384
Figure 6-117 Front cover (3 of 3) CAUTION Be careful not to damage the handle as you remove or replace the cover. The handle can easily catch on the cover. 4 To clear the handle, rotate the Front Cover to the right, and remove it as shown in figure 6-117. To replace Note the Caution above. C4229- - HP Mopier 320 | Service Manual - Page 385
Back Cover Figure 6-118 Back cover (1 of 2) 1 Remove 2 screws (callout 1). 352 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 386
Figure 6-119 Back cover (2 of 2) 2 Pull the Back Cover toward you to remove it. Release corner indicated by callout 1 first. C4229-90911 7-bin Tabletop Mailbox Removal and Replacement 353 - HP Mopier 320 | Service Manual - Page 387
Top Cover Figure 6-120 Top cover (1 of 4) 1 Remove the Front Cover (page 349) and the Back Cover (page 352). 2 Open the Top Cover, and remove the Top Cover's screw and bushing (callout 1). 3 Remove the grounding screw (callout 2). 354 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 388
Figure 6-121 Top cover (2 of 4) 4 Remove the screw from the Face-up Bin-Full PCA (callout 1). C4229-90911 7-bin Tabletop Mailbox Removal and Replacement 355 - HP Mopier 320 | Service Manual - Page 389
Figure 6-122 Top cover (3 of 4) 5 To take out the flag, push down the plastic shaft carefully, as shown in callout 1. 356 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 390
Figure 6-123 Top cover (4 of 4) 6 To remove the Top Cover lift the right side first as shown. C4229-90911 7-bin Tabletop Mailbox Removal and Replacement 357 - HP Mopier 320 | Service Manual - Page 391
Controller PCA Figure 6-124 Mailbox Controller PCA 1 Remove the Back Cover (page 352). 2 Unplug 8 connectors from the Controller PCA (callout 1). 3 To unplug connector J202, pry it open with a flat blade screwdriver (callout 2). 4 Remove 1 screw from the Controller PCA below Connector J3 (callout - HP Mopier 320 | Service Manual - Page 392
Power Supply Figure 6-125 Mailbox Power Supply 1 Remove the Back Cover (page 352). 2 Release connector J202 with a flat blade screwdriver and unplug it (callout 1). 3 At the bottom of the power supply, unplug J201 (callout 2). 4 Remove 2 screws (callout 4). 5 Pull the - HP Mopier 320 | Service Manual - Page 393
Right Door Assembly (Paper Path Cover) Figure 6-126 Right Door Assembly (Paper Path Cover) (1 of 5) 1 Remove the Front Cover (page 349) and the Back Cover (page 352). 2 Remove 1 screw from the front side and the bushing below the handle (callout 1). 360 Chapter 6 Removal and Replacement C4229- - HP Mopier 320 | Service Manual - Page 394
Figure 6-127 Right Door Assembly (Paper Path Cover) (2 of 5) 1 Grasp the green handle and pull up slightly, then out, to open the Paper Path Cover. Figure 6-128 Right Door Assembly (Paper Path Cover) (3 of 5) C4229-90911 7-bin Tabletop Mailbox Removal and Replacement 361 - HP Mopier 320 | Service Manual - Page 395
Figure 6-129 Right Door Assembly (Paper Path Cover) (3 of 5) 2 Remove the screw of the holding arm (callout 1) and release the arm from the Right Door Assembly. 362 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 396
Figure 6-130 Right Door Assembly (Paper Path Cover) (4 of 5) 3 Release the plastic pin on the right end, and remove the paper path cover as shown in figure 6-130 (callout 1). C4229-90911 7-bin Tabletop Mailbox Removal and Replacement 363 - HP Mopier 320 | Service Manual - Page 397
Face-down Bins Figure 6-131 Face-down Bins (1 of 3) Note Bins 1, 3, and 5 each have one rear roller. Bins 2, 4, and 6 each have 2 rear rollers. The procedure for removing and replacing each of the bins is the same. 1 Remove the Front Cover (page 349) and the Back Cover (page 352). 2 Open the - HP Mopier 320 | Service Manual - Page 398
Figure 6-132 Face-down Bins (2 of 3) 4 From the back side of the device, push the bin as it is shown in callout 1. 5 Grasp the bin from the right side, and pull it straight out. Note the position of the tab (callout 2). C4229-90911 7-bin Tabletop Mailbox Removal and Replacement 365 - HP Mopier 320 | Service Manual - Page 399
Figure 6-133 Face-down Bins (3 of 3) To Reinstall: 1 Guide the empty bin sensor in the slot at the back side (figure 6-132, callout 1). 2 Make sure that the tabs are in place as shown in - HP Mopier 320 | Service Manual - Page 400
Empty Bin Sensor PCA Figure 6-134 Empty Bin Sensor PCA (1 of 2) 1 Remove the Back Cover (page 352). 2 Unplug J305 (the topmost connector) from the Empty Bin Sensor PCA (callout 1). 3 Remove 2 screws and the metal plates that hold the Empty Bin Sensor PCA (callout 2). C4229-90911 7-bin Tabletop - HP Mopier 320 | Service Manual - Page 401
Figure 6-135 Empty Bin Sensor PCA (2 of 2) 4 Lift up the Empty Bin Sensor PCA to free it from the sensor flags, and pull it out as shown. 368 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 402
Full Bin and Interlock Sensor PCA Figure 6-136 Full Bin and Interlock Sensor PCA (1 of 2) 1 Remove the Back Cover (page 352) and the Empty Bin Sensor PCA (page 367). 2 Unplug 4 connectors (J301, J302, J303, and J304). See callout 1. 3 Remove 4 screws from the Full Bin and Interlock Sensor PCA and - HP Mopier 320 | Service Manual - Page 403
Figure 6-137 Full Bin and Interlock Sensor PCA (2 of 2) 4 Rotate the PCA toward the right, and then pull it out as shown. Note The reassembly procedure is the reverse of the disassembly procedure. 370 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 404
LED PCA Figure 6-138 LED PCA 1 Remove the Front Cover (page 349). 2 Remove 1 screw (callout 1). 3 Unplug J307 from the LED PCA, and remove the LED PCA (callout 2). Note The reassembly procedure is the reverse of the disassembly procedure. C4229-90911 7-bin Tabletop Mailbox Removal and - HP Mopier 320 | Service Manual - Page 405
Face-up Sensors PCA Figure 6-139 Face-up Sensors PCA 1 Remove the Front Cover (page 349). 2 Remove 1 screw (callout 1). 3 Unplug J306 from the Empty Bin Sensor PCA, and remove the Empty Bin Sensor PCA (callout 2). 372 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 406
Reversing Mechanism Motor Figure 6-140 Reversing Mechanism Motor (1 of 2) 1 Remove the Back Cover (page 352). 2 Remove 1 screw from the metal plate (callout 1). C4229-90911 7-bin Tabletop Mailbox Removal and Replacement 373 - HP Mopier 320 | Service Manual - Page 407
Figure 6-141 Reversing Mechanism Motor (2 of 2) 3 Unplug the motor's connector (callout 1). 4 Remove 2 screws (callout 2) and the motor. CAUTION Do not damage the belt as you remove the motor. Note The reassembly procedure is the reverse of the disassembly procedure. 374 Chapter 6 Removal and - HP Mopier 320 | Service Manual - Page 408
Face-up/Diverter Assembly (Flipper) Figure 6-142 Face-up/Diverter Assembly (Flipper) (1 of 3) 1 Remove the Front Cover (page 349) and the Back Cover (page 352). 2 Open the Top Cover as shown. 3 Remove the grounding screw (callout 1) at the top back side (figure 6-142). C4229-90911 7-bin Tabletop - HP Mopier 320 | Service Manual - Page 409
Figure 6-143 Face-up/Diverter Assembly (Flipper) (2 of 3) 4 Using pliers, release the springs at each end of the assembly (second figure on this page, callout 1). 376 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 410
Figure 6-144 Face-up/Diverter Assembly (Flipper) (3 of 3) 5 Rotate the assembly upward, and then release side 1 (callout 1) first and side 2 (callout 2) second. Remove the assembly as shown. Note The reassembly procedure is the reverse of the disassembly procedure. C4229-90911 7- - HP Mopier 320 | Service Manual - Page 411
Short Tray 7 Figure 6-145 Short Tray 7 1 Place the 7-bin Tabletop Mailbox on its side as shown. 2 Remove 2 screws from the bottom (callout 1). 3 Remove the tray. Note The reassembly procedure is the reverse of the disassembly procedure. 378 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 412
Solenoid Reversing Mechanism Figure 6-146 Solenoid Reversing Mechanism 1 Remove the Back Cover (page 352). 2 Unplug the cable from inside the bracket (callout 1). 3 Remove 1 screw and the solenoid (callout 2). Note The reassembly procedure is the reverse of the disassembly procedure. C4229-90911 - HP Mopier 320 | Service Manual - Page 413
Flipper Solenoid Figure 6-147 Flipper Solenoid 1 Remove the Front Cover (page 349). 2 Unplug the cable (callout 1). 3 Remove 1 screw and the solenoid (callout 2). 4 Release the solenoid along with the plastic actuator. 380 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 414
Handle Figure 6-148 7-bin Tabletop Mailbox Handle 1 Release the left end of the spring (callout 1). 2 Release the 2 tabs (callout 2), and re the handle out. To Reinstall: Be sure the tabs of the handle are properly in place. Push the handle into - HP Mopier 320 | Service Manual - Page 415
, to put it closer to the latching system (callout 2). 4 Slide the Latching Mechanism to the front of the device, and remove it. To Reinstall: Note Guide the pin through the hole. First slide the shaft into the hole located at the front bottom of the device. The tab on the bushing - HP Mopier 320 | Service Manual - Page 416
Cover Latch Figure 6-150 Cover Latch 1 Remove the 7-bin Tabletop Mailbox Handle (figure 6-148). 2 Remove 1 screw (callout 1), and remove the Cover Latch. C4229-90911 7-bin Tabletop Mailbox Removal and Replacement 383 - HP Mopier 320 | Service Manual - Page 417
and all paper-handling devices must be unplugged. Before attempting to service an 8-bin Mailbox, unplug the power cord from the power source; otherwise, severe injury may result. This printer and paper-handling devices may have sharp edges that could cause injury. Note Reinstallation is generally - HP Mopier 320 | Service Manual - Page 418
Orientation Figure 6-151 shows the orientation of the 8-bin Mailbox as it is referred to in this section. Top Back Left Right Front Bottom Figure 6-151 Orientation of the 8-bin Mailbox C4229-90911 8-bin Mailbox Removal and Replacement 385 - HP Mopier 320 | Service Manual - Page 419
Supply cable from the 8-bin Mailbox Controller PCA. 1 Remove the 8-bin Mailbox from the printer (page 207). Figure 6-152 8-bin Mailbox Covers (Front and Back) 2 For each cover, using a small flat-blade screwdriver, release the 3 retaining tabs that secure the cover to the right side of the 8-bin - HP Mopier 320 | Service Manual - Page 420
6-153 8-bin Mailbox Top Cover 2 Remove the 2 screws closest to the upper-right side of the 8-bin Mailbox: 1 screw on the front, next to the user LED, and the other at the back side of the 8-bin Mailbox frame (callout 3). 3 Slide the Top Cover to the left side of the device - HP Mopier 320 | Service Manual - Page 421
Power Supply Figure 6-154 8-bin Mailbox Power Supply 1 Locate the cable that runs from the 8-bin Mailbox Power Supply down to the 8-bin Mailbox Controller PCA, and disconnect the cable from the Controller PCA (Figure 6-154, callout 1). 2 Remove the Power Supply from the Back Cover of the 8-bin - HP Mopier 320 | Service Manual - Page 422
Paper Bins and Blind Cover The procedure for removing a paper bin and the Blind Cover is the same. Each bin rests in its labeled slot. Figure 6-155 8-bin Mailbox Paper Bins and Blind Cover 1 Remove the Face-up Bin first. Lift up on the outer edge of the bin to clear the retaining notch in the frame - HP Mopier 320 | Service Manual - Page 423
Flipper Assembly 1 Remove all the paper bins and the Blind Cover from the 8-bin Mailbox (see Figure 6-155). 2 Remove the Front, Back, and Top Covers from the 8-bin Mailbox (see Figure 6-152 and Figure 6-153). Figure 6-156 8-bin Mailbox Flipper Assembly (1 of 3) 3 Remove the 2 screws closest to the - HP Mopier 320 | Service Manual - Page 424
Access Door while unplugging the ground wire that runs from the Input Paper Guide to the Flipper Motor (Figure 6-157, callout 2). 5 Unplug the Flipper side (Figure 6-156, callout 3). 6 Using a flat-blade screwdriver, release the plastic retaining tab that secures the Flipper Assembly to the top of - HP Mopier 320 | Service Manual - Page 425
Figure 6-158 8-bin Mailbox Flipper Assembly (3 of 3) 7 Hold down the Jam Access Door, and pull out the Flipper Assembly (Figure 6-158, callout 5). To Reinstall: 1 Hold down the Jam Access Door to reconnect the ground wire to the Flipper Motor (Figure 6-157, callout 2). 2 Route the Flipper Assembly's - HP Mopier 320 | Service Manual - Page 426
Delivery Head Motor 1 Remove the Back Cover from the 8-bin Mailbox (see Figure 6-152). Figure 6-159 8-bin Mailbox Delivery Head Motor 2 Locate the cable that runs from the Delivery Head Motor down to the 8-bin Mailbox Controller PCA, and disconnect the cable from the connector in the middle of the - HP Mopier 320 | Service Manual - Page 427
Cover from the 8-bin Mailbox (see Figure 6-152). 2 Remove all the paper bins and the Blind Cover from the 8-bin Mailbox (see Figure 6-155). 3 Release the Controller PCA Assembly from the bottom of the 8bin Mailbox frame (see figure 6-165 on page 400, steps 1 through 7). Figure 6-160 8-bin Mailbox - HP Mopier 320 | Service Manual - Page 428
To Reinstall: 1 Reroute the cable on the Transport Belt Motor behind the flat cable, and connect it to the J8 connector on the 8-bin Mailbox Controller PCA (callout 1). 2 Reinstall the 8-bin Mailbox Controller PCA Assembly (see Figure 6-165). 3 Replace the internal drive belt onto the Transport Belt - HP Mopier 320 | Service Manual - Page 429
Input Paper Guide 1 Remove the 8-bin Mailbox from the printer. 2 Remove the Face-up Bin and the Blind Cover from the 8-bin Mailbox (see Figure 6-155). Figure 6-161 8-bin Mailbox Input Paper Guide (1 of 2) 396 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 430
the Jam Access Door while unplugging the ground wire that runs from the Input Paper Guide to the Flipper Motor (Figure 6-161, callout 1). 4 Use a flat-blade screwdriver to release the retaining tabs that secure the Input Paper Guide to the upper-right side of the 8-bin Mailbox (Figure 6-162, callout - HP Mopier 320 | Service Manual - Page 431
rewind it slowly. 2 With the Delivery Head Assembly at the top of the 8-bin Mailbox, hold the Metal Tape near the end, and push and release the retainer tab that secures the end of the tape to the top of the 8-bin Mailbox frame (Figure 6-163, callout 1). Then let the tape - HP Mopier 320 | Service Manual - Page 432
Assembly (2 of 2) 5 Using a flat-blade screwdriver, release the plastic retaining tabs located on each side of the tape 8-bin Mailbox and reinsert it into place (Figure 6-163, callout 1). 2 Use the guide pins to reinstall the tape housing (Figure 6-164, callout 3). When the housing is correctly - HP Mopier 320 | Service Manual - Page 433
Controller PCA 1 Remove the 8-bin Mailbox from the printer. Figure 6-165 8-bin Mailbox Controller PCA (1 of 2) 2 Locate the power cable that runs from the 8-bin Mailbox Power Supply down to the 8-bin Mailbox Controller - HP Mopier 320 | Service Manual - Page 434
Figure 6-166 8-bin Mailbox Controller PCA (2 of 2) 9 Disconnect the 8 cables from the Controller PCA (Figure 6-166, callout 5). To Reinstall: 1 Reconnect the 8 cables to the connectors on the 8-bin Mailbox Controller PCA (callout 5). 2 Be sure to reinstall the grounding cable beneath its - HP Mopier 320 | Service Manual - Page 435
Anticurl Strings 1 Remove the Back Cover, all the paper bins, and the Blind Cover from the 8-bin Mailbox (see Figure 6-152 and Figure 6-155). Figure 6-167 8-bin Mailbox Anticurl Strings (1 of 2) 2 At the lower-left side of the 8-bin Mailbox frame, locate the Tension Springs on the Anticurl Strings, - HP Mopier 320 | Service Manual - Page 436
Figure 6-168 8-bin Mailbox Anticurl Strings (2 of 2) 5 Release the upper ends of the Anticurl Strings from the Jam Access Door by pushing the retaining tabs that secure the strings to the Jam Access - HP Mopier 320 | Service Manual - Page 437
securely and rewind it slowly. 3 With the Delivery Head Assembly at the top of the 8-bin Mailbox, hold the Metal Tape near the end, and release the retainer tab that secures the end of the tape to the top of the 8-bin Mailbox frame (Figure 6-169, callout 1). Then let the tape - HP Mopier 320 | Service Manual - Page 438
Figure 6-170 8-bin Mailbox Delivery Head Assembly (2 of 4) 4 At the lower-left side of the 8-bin Mailbox frame, locate the Tension Springs on the Anticurl Strings, and remove the 2 screws that secure the springs to the frame (Figure 6-170, callout 2). 5 Remove the Anticurl Strings from the lower - HP Mopier 320 | Service Manual - Page 439
Figure 6-171 8-bin Mailbox Delivery Head Assembly (3 of 4) 6 On the back side of the 8-bin Mailbox, release the flat ribbon cable from the cable clip that secures the cable to the 8-bin Mailbox frame (Figure 6-171, callout 4), and gently disconnect the flat - HP Mopier 320 | Service Manual - Page 440
Figure 6-172 8-bin Mailbox Delivery Head Assembly (4 of 4) 9 Rotate the Delivery Head Assembly clockwise while guiding the back end out of its access opening (see page 6-172). 10 Release the Anticurl Strings from the pulleys on each end of the Delivery Head Assembly (Figure 6-172, callout 7). C4229 - HP Mopier 320 | Service Manual - Page 441
To Reinstall: 1 Replace the Anticurl Strings into the pulleys on the ends of the Delivery Head Assembly. 2 Reinstall the Delivery Head Assembly onto its elevator mounts and secure it with the screws. Make sure that the locating pins are in place. 3 Replace the Tension Springs on the Anticurl Strings - HP Mopier 320 | Service Manual - Page 442
Interlock Switch 1 Remove the Back Cover from the 8-bin Mailbox (see Figure 6-152). Figure 6-173 8-bin Mailbox Interlock Switch CAUTION Before removing the wires from the 8-bin Mailbox Interlock Switch, note the location of each wire. Replacing the wires incorrectly can damage the Interlock - HP Mopier 320 | Service Manual - Page 443
Diagnostic LED PCA Figure 6-174 8-bin Mailbox Diagnostic LED PCA (1 of 2) 1 Locate the Diagnostic LED that is on the back side of the 8-bin Mailbox (Figure 6-174, callout 1). 2 Remove the Back Cover from the 8-bin Mailbox (see Figure 6-152). 410 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 444
Figure 6-175 8-bin Mailbox Diagnostic LED PCA (2 of 2) 3 Disconnect the 2 flat cables from the Diagnostic LED PCA (Figure 6-175, callout 2). 4 Remove the 1 screw that secures the Diagnostic LED PCA to the 8-bin Mailbox frame (callout 3). 5 Pull the Diagnostic LED PCA away from the 8-bin Mailbox - HP Mopier 320 | Service Manual - Page 445
Status LED PCA Figure 6-176 8-bin Mailbox User Status LED PCA (1 of 2) 1 Locate the User Status LED PCA that is on the upper-front side of the 8-bin Mailbox (Figure 6-176, callout 1). 2 Remove the Front Cover from the 8-bin Mailbox ( - HP Mopier 320 | Service Manual - Page 446
Figure 6-177 8-bin Mailbox User Status LED PCA (2 of 2) 3 Disconnect the cable from the User Status LED PCA (Figure 6-177, callout 2). 4 Pull the LED PCA away from its frame. 5 Remove the 1 screw that secures the LED PCA frame to the 8- - HP Mopier 320 | Service Manual - Page 447
Note Adjustable and Fixed Casters The procedures for removing the Adjustable and Fixed Casters are the same. 1 Remove the 8-bin Mailbox from the printer. 2 Carefully lay the 8-bin Mailbox onto its front side. Figure 6-178 8-bin Mailbox Adjustable and Fixed Casters 3 Remove the 1 screw that secures - HP Mopier 320 | Service Manual - Page 448
Mailbox Attachment Assembly 3 Set the Controller PCA on top of the 8-bin Mailbox unit (Figure 6-179, callout 1). 4 Remove the E-clip (callout 2). 5 Release the pivot pin that holds the Attachment Assembly's rod to the 8-bin Mailbox frame. 6 Remove the attachment assembly. To Reinstall: 1 Replace the - HP Mopier 320 | Service Manual - Page 449
Stapler Assembly Removal and Replacement Note Reinstallation is generally the reverse of the removal process. Carefully follow any additional instructions provided under "To Reinstall." Mailbox with Stapler, Stapler Removal or Installation - - - 417 Back Plate 419 Stapler Controller PCA 421 Top - HP Mopier 320 | Service Manual - Page 450
Installation The Stapler Assembly is mounted in the 5-bin Mailbox with Stapler, replacing the three Face-down bins and the blind cover. 1 Turn off the printer. 2 Make sure the Delivery Head Assembly is not in the stapler area. It should be in the bottom portion of the mailbox. You can move - HP Mopier 320 | Service Manual - Page 451
lower it into its retaining notches (figure 6-180). 2 Replace the Face-up Bin. 3 Connect the C-link cable from the mailbox to the stapler. Turn the printer on. 418 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 452
Back Plate Figure 6-182 Back Plate (1 of 2) 1 Remove the Stapler Assembly (see figure 6-180). 2 Remove the Scan Bar by carefully pressing the tab on the scan bar backwards and downwards through the hole of the Stapler Bed (see figure 6-182) with a flat-tip screwdriver, then lift the bar. C4229- - HP Mopier 320 | Service Manual - Page 453
Figure 6-183 Back Plate (2 of 2) 3 Remove the Torx screw joining the Back Plate with the Stapler (see figure 6-183, callout 2). 4 Release the ground cable that is connected to the Back Plate (see figure 6-183, callout 1). To Reinstall: CAUTION Do not overtighten the screws when replacing the - HP Mopier 320 | Service Manual - Page 454
Stapler Controller PCA Figure 6-184 Stapler Controller PCA (1 of 3) 1 Remove the Stapler Assembly (see figure 6-180). 2 Remove the Back Plate (see figure 6-182). 3 Remove 2 screws located on the right side of the Stapler (see figure 6-184, callout 1). C4229-90911 Stapler Assembly Removal and - HP Mopier 320 | Service Manual - Page 455
Figure 6-185 Stapler Controller PCA (2 of 3) 4 Unplug the cables that are connected to the PCA. Identify their color and size and the ground cables (see figure 6-185, callouts 1 and 2). 422 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 456
Figure 6-186 Stapler Controller PCA (3 of 3) 5 The board is supported by a hooked tab at the top of the card (see figure 6-186, callout 1). Slide the board to the left and then down. To Reinstall: 1 Slide - HP Mopier 320 | Service Manual - Page 457
careful to keep them in the cable holder. See callout 1 and 3 on figure 6-185. 4 On each side of the assembly, pull the hinge to release the 2 posts from the retaining notches (see figure 6-187). To Reinstall: CAUTION Keep the Top Cover Assembly open while reconnecting the cables. Cable damage - HP Mopier 320 | Service Manual - Page 458
on page 424). 5 Remove the wire frame by pushing both arms of the wire frame toward the center to clear the retaining notches and lift. 6 Release the brushes bar from the retaining notches and lifting upwards. 7 Insert a flat-blade screwdriver into the top of the Stapler Bed Assembly and push gently - HP Mopier 320 | Service Manual - Page 459
CAUTION To Reinstall: Replace the Stapler Bed. Replace the Stapler Controller. Replace the actuator for the paper bin empty sensor. Make sure that the actuator is oriented as shown in its proper place before replacing the Stapler Bed Assembly (see figure 6-189 on page 427, callout 3). 426 Chapter - HP Mopier 320 | Service Manual - Page 460
). 2 Remove the Top Cover Assembly (see figure 6-187 on page 424). 3 Remove the Stapler Bed Assembly (see figure 6-188 on page 425). 4 Release the brushes bar from the retaining notches, and lift upwards. 5 Remove 2 screws joining each hinge to the housing (see figure 6-189, callout 1). 6 Disconnect - HP Mopier 320 | Service Manual - Page 461
428 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 462
before servicing. Note Unplug the HP Digital Copy 320, separate it from its stand, and place it on a table to perform removal and replacement procedures. Installing the HP Digital Copy 320 430 Hardware Table 437 Orientation of the HP Digital Copy 320 439 Copy Module Maintenance Parts 440 - HP Mopier 320 | Service Manual - Page 463
Installing the HP Digital Copy 320 1 Install the HP Digital Copy 320 on the Optional HP Digital Copy 320 Stand For detailed instructions on setting up the HP Digital Copy 320 Stand, see the installation guide that came with the stand. 1 Place the HP Digital Copy 320 Stand near the desired - HP Mopier 320 | Service Manual - Page 464
4 Unscrew and remove the shipping lock. 5 Rotate the shipping lock and reinsert it into the HP Digital Copy 320 in the unlocked position. Note When you replace the shipping lock, you may need to power cycle the Mopier to move the Carrier Unit into position. 6 To install the output bin, hold the bin - HP Mopier 320 | Service Manual - Page 465
Input Accessory For detailed instructions on installing the Mopier onto the optional input accessory, see the installation guide that comes with the accessory. Roll the Mopier onto the Optional HP Digital Copy 320 Stand 1 Lift both sides of the Mopier and gently rock the Mopier back and forth as - HP Mopier 320 | Service Manual - Page 466
information on installing the optional output accessory, see the installation guide that came with the accessory and the online Mopier user guide that came with the Mopier. 1 Roll the optional output accessory onto the HP Digital Copy 320 Stand. Be sure to properly align the mounting bracket as - HP Mopier 320 | Service Manual - Page 467
CAUTION Note Install the Copy Connect EIO Board into the Mopier Make sure that the Mopier is turned off. Insert the Copy Connect EIO Board that came with the HP Digital Copy 320 into slot 3 (the top slot) on the Mopier. (Use the screws that are in the existing EIO cover to install the Copy Connect - HP Mopier 320 | Service Manual - Page 468
Note Install the Copy Connect Cable 1 Plug the Copy Connect cable into the HP Digital Copy 320 (A). See the icon on the back of the HP Digital Copy 320 for correct orientation of the cable. 2 Plug the other end of the Copy Connect cable into the Copy Connect EIO Board (B). 3 Wrap the excess cable - HP Mopier 320 | Service Manual - Page 469
install the Y power cord. main long Y cord short Y cord long short 1 Plug the main end of the Y power cord into the HP Digital Copy 320. 2 Unplug the power cord from the Mopier. Plug the power cord into the short end of the Y power cord. 3 Plug the long end of the Y power cord into - HP Mopier 320 | Service Manual - Page 470
diagrams in Chapter 8. Table 6-2. Hardware Table Example Reference B1 Description TP Screw m3 x 8 Part Number (for kits of 20) PA03002-C282FJ B2 TP Screw m3 x 6 PA03002-C281FJ B3 TP Screw m4 Machine Screw w/washer m3 x 35 PA03002-C285FJ C4229-90911 Installing the HP Digital Copy 320 437 - HP Mopier 320 | Service Manual - Page 471
Table 6-2. Hardware Table (continued) Example Reference B10 Description Machine Screw w/washer m4 x 8 Part Number (for kits of 20) PA03002-C286FJ B15 Flathead Screw m3 x6 PA03002-C287FJ B20 E-ring, Latch Lever (20pcs) PA03002-C254FJ B21 E-ring, Idle Roller (20pcs) PA03002-C253FJ - HP Mopier 320 | Service Manual - Page 472
Orientation of the HP Digital Copy 320 Figure 6-194 Orientation of the HP Digital Copy 320 1 Front 2 Left 3 Back 4 Right WARNING! Remove the power cord before you begin service procedures. C4229-90911 Installing the HP Digital Copy 320 439 - HP Mopier 320 | Service Manual - Page 473
Copy Module Maintenance Parts Separation Pad Assembly Figure 6-195 Separation Pad Assembly CAUTION Do not bend the pick spring (metal tabs) as you remove the Separation Pad Assembly. 1 Open - HP Mopier 320 | Service Manual - Page 474
Roller Assembly Figure 6-196 Pick Roller Cover CAUTION As you remove the Pick Roller Cover, do not bend the plastic parts in the middle of the cover (callout 1). 1 Remove 2 Flathead M3x6 thumb screws (callout 2) and remove the Pick Roller Cover. C4229-90911 Copy Module Maintenance Parts 441 - HP Mopier 320 | Service Manual - Page 475
the collar toward the black roller (callout 2). This allows the brass bushing to slide along the shaft. 3 Slide the whole shaft and roller forward to release the shaft from the hole in the rear (callout 3). 442 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 476
Lift out the rear end of the roller and release the shaft from the hole in the front. Lift out the entire roller and shaft assembly. CAUTION Do not touch the rubber part of the new rollers. Skin oils or gear replace the correct roller in its place. C4229-90911 Copy Module Maintenance Parts 443 - HP Mopier 320 | Service Manual - Page 477
CAUTION To replace 1 Reverse the above procedure. Do not touch the rubber part of the new rollers. Skin oils or gear lubricant can damage the rollers. 2 Place the brass bushings on the new roller and replace the front - HP Mopier 320 | Service Manual - Page 478
Copy Module Skins Document Holding Pad Figure 6-199 Document Holding Pad Pull apart the Velcro pads and remove the Document Holding Pad. C4229-90911 Copy Module Skins 445 - HP Mopier 320 | Service Manual - Page 479
the screws that hold the paper chute onto the FB Cover Assembly. If the screws are removed, the chute cannot be realigned properly by field service personnel. 1 Bow the tray slightly to free the pins from the hinges (callout 1). 2 Lift the tray out of the slots (callout 2). 446 Chapter 6 Removal - HP Mopier 320 | Service Manual - Page 480
Note Output Tray Flip-out 1 Bow the tray slightly to free the pins from the hinges. 2 Lift the tray out of the slots. This procedure is not shown because it is similar to removing the Paper Chute Flip-out (above). Output Tray Figure 6-201 Output Tray 1 To remove the Output Tray, close the Output - HP Mopier 320 | Service Manual - Page 481
Rubber Stop, Paper Chute Flip-out, and Document Holding Pad can be replaced. Do not remove any other parts of the FB Cover Assembly. Figure 6-202 FB Cover Assembly 1 Push in the metal support and lower the chute to the storage position. Open the cover. 448 Chapter 6 Removal and Replacement C4229 - HP Mopier 320 | Service Manual - Page 482
Figure 6-203 Thumb Screw for Document Cover Assembly 2 Remove the thumb screw. C4229-90911 Copy Module Skins 449 - HP Mopier 320 | Service Manual - Page 483
Figure 6-204 Removing the Cover from the Posts CAUTION Do not hit the glass as you remove the FB Cover Assembly. 3 The FB Cover Assembly rests on two posts. Slide the assembly to the right to release it, then lift it straight up. 450 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 484
ADF Latch Cap Figure 6-205 ADF Latch Cap CAUTION CAUTION A magnetic screwdriver is required to remove the ADF Latch Cap. 1 Open the ADF. 2 Locate the screw inside the ADF Latch Cap. 3 Depress the ADF Latch Cap until you can reach the screw with a magnetic screwdriver. Be careful not to drop the - HP Mopier 320 | Service Manual - Page 485
ADF Cover Figure 6-206 ADF Cover (1 of 2) 1 Open the ADF and remove 2 TP screws (m3x8) (callout 1). 2 Close the ADF. Note Note the location of the LED (callout 2). Be careful not to damage the LED Assembly underneath when you remove the ADF Cover. 452 Chapter 6 Removal and Replacement C4229- - HP Mopier 320 | Service Manual - Page 486
Figure 6-207 ADF Cover (2 of 2) CAUTION Be careful not to damage the LED Assembly when you remove the ADF Cover. 3 To remove the ADF Cover, pry outward to release the plastic tabs, and then pry the cover upward with your fingers as shown. C4229-90911 Copy Module Skins 453 - HP Mopier 320 | Service Manual - Page 487
Front Panel Figure 6-208 Front Panel (1 of 2) 1 Pry up the corner of the Front Panel overlay with a flat-blade screwdriver. 2 Lift off the overlay. Note The Front Panel can be removed while still attached to the Panel Cover. If this assembly is being removed to access the Flatbed Assemblies, go - HP Mopier 320 | Service Manual - Page 488
Figure 6-209 Front Panel (2 of 2) 3 Remove 1 TP screw (m3x8) (callout 1). 4 Insert a flat-blade screwdriver into the slot and push the handle to the right (callout 2) to pry the Front Panel loose, as shown by the arrow. CAUTION Be careful not to pull the connecting cable when you remove the Front - HP Mopier 320 | Service Manual - Page 489
Front Panel Cable Clamp and Front Panel Frame Ground Plate in order to remove the Ribbon Cable. To replace Be sure to place the top part of the Front Panel Cable Clamp on the exposed metal. 456 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 490
Figure 6-211 Front Panel Ribbon Cable CAUTION Handle the Ribbon Cable with care. Always release the connector before you pull on the cable. See the next page. C4229-90911 Copy Module Skins 457 - HP Mopier 320 | Service Manual - Page 491
Figure 6-212 Unplugging the Ribbon Cable 7 To release the Ribbon Cable, use your fingernail to gently pull up each end of the connector (callout 1). Unplug the ribbon cable. Note the orientation of the - HP Mopier 320 | Service Manual - Page 492
Panel Cover CAUTION Do not tip up the HP Digital Copy 320. Figure 6-213 Panel Cover (bottom view) CAUTION Do not tip up the HP Digital Copy 320. Slide it to the edge of the table just far enough to access the screws. 1 Slide the HP Digital Copy 320 to the edge of the table. 2 Remove 2 TP - HP Mopier 320 | Service Manual - Page 493
Front Panel Brackets Figure 6-214 Front Panel Brackets (1 of 2) 1 Remove 3 (brass machine screw m4x8 with washer) screws. 460 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 494
CAUTION Do not tip up the HP Digital Copy 320. Figure 6-215 Front Panel Brackets (2 of 2) CAUTION Do not tip up the HP Digital Copy 320. Slide it to the edge of the table to access the bottom. 2 Slide the HP Digital Copy 320 to the edge of the table. Remove the brackets. C4229-90911 Copy - HP Mopier 320 | Service Manual - Page 495
Upper Cover Figure 6-216 Upper Cover (1 of 2) 1 Remove the TP screw (m3x8) from the front right corner. 462 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 496
Figure 6-217 Upper Cover (2 of 2) 2 Remove 3 screws [two TP screws (m3x6) and one TP screw (m3x8)]. Note For replacement, the screws in the ADF are longer. The ADF is shown open to locate the screws. Always close the ADF to remove the Upper Cover. CAUTION Be careful of the LED PCA and Front - HP Mopier 320 | Service Manual - Page 497
Power Supply/Main Board Assemblies WARNING! Make sure the power is off and the main power to the system has been disconnected before servicing. See "Electrostatic Discharge (ESD) Precautions" on page 202. The Power Supply and Main Board Tray contains the Copy Processor Board, the Power Supply - HP Mopier 320 | Service Manual - Page 498
Supply and Main Board Tray WARNING! Make sure the power is off and the main power to the system has been disconnected before servicing. See "Electrostatic Discharge (ESD) Precautions" on page 202. Figure 6-219 Power Supply and Main Board Tray (1 of 2) 1 Remove 2 brass machine screws with washers - HP Mopier 320 | Service Manual - Page 499
Figure 6-220 Power Supply and Main Board Tray (2 of 2) 3 Unplug 3 connectors. 4 Remove the tray. 466 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 500
RFI Cover Figure 6-221 RFI Cover (inside/rear view) Remove the RFI Cover (Radio Frequency Interference shield) in order to replace the Control PCA, the Power Supply, or the Fan Assembly. 1 Remove 4 TP screws (m3x8) from the rear of the RFI Cover. C4229-90911 Copy Module Power Supply/Main Board - HP Mopier 320 | Service Manual - Page 501
Figure 6-222 RFI Cover (outside/front view) 1 Remove 3 TP screws (m3x8) from the front of the RFI Cover. 2 Remove the RFI Cover. 468 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 502
Control PCA Figure 6-223 Control PCA 1 Remove the Power Supply and Main Board Tray and the RFI Cover. 2 Remove 7 TP screws (m3x8). 3 Unplug 2 connectors. 4 Remove the Control PCA. Retain the EEPROM (page 471), Back PCA (page 474) and the Card Cage (page 470). C4229-90911 Copy Module Power Supply/ - HP Mopier 320 | Service Manual - Page 503
Card Cage Figure 6-224 Card Cage Note To remove the Card Cage, flip over the Control PCA and remove 4 TP screws (m3x8). 470 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 504
EEPROM Figure 6-225 EEPROM When you replace the Control PCA, retain the EEPROM from the old PCA and replace it on the new PCA in order to retain the default settings (such as calibration) for the HP Digital Copy 320. C4229-90911 Copy Module Power Supply/Main Board Assemblies 471 - HP Mopier 320 | Service Manual - Page 505
Fan Figure 6-226 Fan 1 Remove the Power Supply and Main Board Tray and the RFI Cover. 2 Remove 2 TP screws (m3x8) (callout 1). 3 Unplug the connector (callout 2). 472 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 506
Power Supply Figure 6-227 Power Supply 1 Remove the Power Supply and Main Board Tray and the RFI Cover. 2 Remove 4 TP screws (m3x8) (callout 1). 3 Remove 2 brass machine screws m4x8 with washer (callout 2). C4229-90911 Copy Module Power Supply/Main Board Assemblies 473 - HP Mopier 320 | Service Manual - Page 507
Back PCA Figure 6-228 Back PCA 1 Remove the Power Supply and Main Board Tray and the RFI Cover. Remove the Control PCA (page 469). 2 Remove 2 TP screws (m3x8). 3 Pull out the Back PCA. Note The board is keyed for correct insertion. 474 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 508
Unit Figure 6-229 Optical Unit (1 of 2) CAUTION The Optical Unit is ESD sensitive. 1 Unplug 3 connectors (callout 1). Remove the cables from their routing guides. Note the routing of the cables in order to replace them in the correct positions. (Routing is also shown on page 486.) 2 Remove 1 TP - HP Mopier 320 | Service Manual - Page 509
Figure 6-230 Optical Unit (2 of 2) 3 Holding the Optical Unit, release the ADF lever and open the ADF Assembly 45°. Rotate the Optical Unit as shown (the green board is on top and level) (callout 1). 4 Slide - HP Mopier 320 | Service Manual - Page 510
ADF Lamp PCA Figure 6-231 ADF Lamp PCA (1 of 2) Note CAUTION CAUTION It is not necessary to remove the Optical Unit to reach the ADF Lamp PCA. Be careful not to damage the PCA as you remove it. 1 Use a flat-blade screwdriver to pry the tab loose. Do not touch the Optical Unit Mirrors. - HP Mopier 320 | Service Manual - Page 511
To replace Figure 6-232 ADF Lamp PCA (2 of 2) Note the orientation of the PCA to replace it in the correct position. The PCA fits under the tabs. 478 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 512
ADF Lamp Figure 6-233 ADF Lamp Remove 2 TP screws (m3x8). CAUTION Remove the Lamp carefully; it is fragile. Do not disassemble the Optical Unit beyond removal of the Lamp and Lamp PCA; it will be irreparably damaged! To replace Replace the screw nearest the Lamp cable first. CAUTION Do not - HP Mopier 320 | Service Manual - Page 513
Sensor Unit Assembly Figure 6-234 Sensor Unit Assembly (1 of 3) 1 Remove the Optical Unit. 2 Remove the Separation Pad (page 440). 3 Remove 2 TP screws (m3x8) as shown. 480 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 514
Figure 6-235 Sensor Unit Assembly (2 of 3) 4 Remove 1 TP screw (m3x8) from each of the 2 cable holders and remove the cables from the cable holders (callout 1). 5 Unplug 1 connector from the motor (callout 2). 6 Remove the cables from the wiring harness sleeve. C4229-90911 Copy Module ADF Unit - HP Mopier 320 | Service Manual - Page 515
Figure 6-236 Sensor Unit Assembly (3 of 3) 7 Remove the Sensor Unit Assembly. 482 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 516
ADF Motor Unit Figure 6-237 ADF Motor Unit 1 Remove the ADF Latch Cap (page 451) and the ADF Cover (page 452). 2 Unplug the connector from the ADF Motor. 3 Remove 2 TP screws (m3x8). 4 Move the belt out of the way. 5 Remove the ADF Motor. 6 Remove the belt (see the next page). C4229-90911 Copy - HP Mopier 320 | Service Manual - Page 517
ADF Belt 1 Remove the ADF Latch Cap (page 451) and the ADF Cover (page 452). Figure 6-238 ADF Belt 2 Loosen 2 screws (callout 1) and remove the ADF Belt. To replace 1 Place a new belt on pulleys 2 and 3 as shown. 2 Place the belt on pulley 4. 484 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 518
Note To adjust belt tension 1 Make sure the 2 screws (callout 1 in Figure 6-238) on the ADF Motor Unit are loose when you adjust the belt tension. 2 To adjust the belt tension, pull the motor up firmly (by hand only). It is very difficult to overtighten the belt tension by hand. A belt that is too - HP Mopier 320 | Service Manual - Page 519
LED Assembly PCA Figure 6-239 LED Assembly PCA 1 Remove the ADF Latch Cap (page 451) and the ADF Cover (page 452). 2 Remove 1 TP screw (m3x8) (callout 1). 3 Remove 1 TP screw (m3x8) from each of the 2 cable holders (callout 2) and remove the cables from the cable holders. CAUTION Do not attempt - HP Mopier 320 | Service Manual - Page 520
sure it fits properly in its place before you replace the screws. 2 Always perform an offset adjustment whenever you replace the ADF. See "Calibrating the HP Digital Copy 320" on page 126. C4229-90911 Copy Module ADF Unit Assemblies 487 - HP Mopier 320 | Service Manual - Page 521
Copy Module Flatbed Assemblies Note To access the Flatbed Assemblies, remove the skins (starting on page 445), including the Front Panel (starting on page 454) and the ADF Unit Assemblies (starting on page 475). Front Panel Frame Ground Spring Figure 6-241 Front Panel Frame Ground Spring 1 Remove - HP Mopier 320 | Service Manual - Page 522
Output Tray Brackets Figure 6-242 Output Tray Brackets Remove 1 TP screw (m3x8) from each bracket and remove the bracket. C4229-90911 Copy Module Flatbed Assemblies 489 - HP Mopier 320 | Service Manual - Page 523
Glass Plate Assembly Figure 6-243 Glass Plate Assembly 1 Remove the ADF Unit (page 487). Output Tray Brackets and open the Power Supply and Main Board Tray. 2 Remove 2 TP screws (m3x8) as shown. CAUTION Remove the Glass Plate Assembly carefully; it is breakable. 3 Remove the Glass Plate Assembly. - HP Mopier 320 | Service Manual - Page 524
Figure 6-244 Idle Roller Coil Spring Remove the Idle Roller Coil Spring. To replace Align the Idle Roller Coil Spring on the pin and press it into place. C4229-90911 Copy Module Flatbed Assemblies 491 - HP Mopier 320 | Service Manual - Page 525
Home Position Sensor Figure 6-245 Home Position Sensor (1 of 2) 1 Move the Carrier Unit away from the sensor. 492 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 526
Figure 6-246 Home Position Sensor (2 of 2) 2 From underneath, pry the tabs to release the sensor. 3 Unplug the connector. (The cable is included with the Junction PCA.) C4229-90911 Copy Module Flatbed Assemblies 493 - HP Mopier 320 | Service Manual - Page 527
Carrier Unit Lamp Figure 6-247 Dust Cover 1 Remove the Carrier Unit Dust Cover. To replace Place the dust cover shiny side down and underneath the long metal tab. 494 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 528
Figure 6-248 Lamp (1 of 2) 1 Remove 1 TP screw (m3x8). C4229-90911 Copy Module Flatbed Assemblies 495 - HP Mopier 320 | Service Manual - Page 529
Figure 6-249 Lamp (2 of 2) 2 Unplug 1 connector. CAUTION When you replace the Lamp, be sure to replace the cable as far as possible into the recess of the corner of the Carrier Unit so it will not get pinched or cut. Note For replacement, the rear end of the Lamp goes in first. 496 Chapter 6 - HP Mopier 320 | Service Manual - Page 530
CAUTION Carrier Unit Do not disassemble the Carrier Unit. Figure 6-250 Carrier Unit (1 of 2) 1 Remove 1 screw from the end of the Carrier Shaft. Note When you replace the Carrier Unit, check the alignment of the rail and rail bushing. The metal bushing should fit into the rail instead of sitting - HP Mopier 320 | Service Manual - Page 531
Figure 6-251 Carrier Unit (2 of 2) 2 Move the Carrier to the center (callout 1). 3 Pull out the Carrier Shaft. Cleaning and Lubricating the Carrier Unit Shaft 1 If the Carrier Unit Shaft is dirty, wipe it off with a cloth, then relubricate it (see below). Otherwise, be careful not to remove the - HP Mopier 320 | Service Manual - Page 532
Carrier Unit Figure 6-252 Carrier Belt 3 Slide the belt off the Carrier Unit. CAUTION Handle the Ribbon Cable with care. Always release the connector before you pull on the cable. C4229-90911 Copy Module Flatbed Assemblies 499 - HP Mopier 320 | Service Manual - Page 533
Figure 6-253 Unplugging the Ribbon Cable 4 To release the Ribbon Cable, use your fingernail to gently pull up each end of the connector (callout 1). Unplug the ribbon cable. Note the orientation of the - HP Mopier 320 | Service Manual - Page 534
Felt Pad Figure 6-254 Felt Pad 1 Remove the Carrier Unit Lamp. 2 Insert the Felt Pad as shown. C4229-90911 Copy Module Flatbed Assemblies 501 - HP Mopier 320 | Service Manual - Page 535
Feet Figure 6-255 Feet Pinch the tabs to remove the foot. 502 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 536
Frame Ground Spring Figure 6-256 Frame Ground Spring 1 Lift out the Frame Ground Spring. To replace Align the spring and the grounding plate. CAUTION Do not forget to replace the Frame Ground Spring when you reassemble the HP Digital Copy 320. C4229-90911 Copy Module Flatbed Assemblies 503 - HP Mopier 320 | Service Manual - Page 537
Front Lamp PCA Figure 6-257 Front Lamp PCA 1 Remove the Carrier Unit. The Front Lamp PCA is located on the underside of the Carrier Unit. 2 Unplug 1 connector. 3 Remove 1 TP screw (m3x8). 504 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 538
Junction PCA and Cover Figure 6-258 Junction PCA Cover 1 Remove 2 TP screws (m3x8). 2 Remove the Junction PCA Cover. C4229-90911 Copy Module Flatbed Assemblies 505 - HP Mopier 320 | Service Manual - Page 539
Figure 6-259 Junction PCA 3 Unplug 2 connectors. Note For replacement, note the routing of the cables. 506 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 540
Front Panel Ribbon Cable Figure 6-260 Front Panel Ribbon Cable CAUTION Do not bend the metal Front Panel Cable Cover. 1 Gently peel off one side of the Front Panel Cable Cover. C4229-90911 Copy Module Flatbed Assemblies 507 - HP Mopier 320 | Service Manual - Page 541
Front Panel Cable Clamp and Front Panel Frame Ground Plate (figure 6-210 on page 456). 3 To release the Ribbon Cable, use your fingernail to gently pull up each end of the connector (callout 1). Unit to pass over without touching the clear part. 508 Chapter 6 Removal and Replacement C4229-90911 - HP Mopier 320 | Service Manual - Page 542
Carrier Belt and Motor Figure 6-262 Carrier Belt and Motor (1 of 2) 1 Remove 1 machine screw with washer (m3x35) to release the pulley shaft and pulley spring. 2 Remove the Carrier Belt from the pulley. C4229-90911 Copy Module Flatbed Assemblies 509 - HP Mopier 320 | Service Manual - Page 543
Figure 6-263 Carrier Belt and Motor (2 of 2) CAUTION Note Do not disassemble the Carrier Motor Assembly. 3 Remove 2 TP screws (m3x6) from the bracket by the motor. 4 Lift the motor and unplug 1 connector from underneath the motor. The replacement Flatbed Motor Unit includes a replacement motor, a - HP Mopier 320 | Service Manual - Page 544
587 Step 6 Image Quality 597 Self-Diagnostics on Paper-handling Devices 617 Diagrams 638 Troubleshooting the HP Digital Copy 320 651 Step 1 Power On 652 Step 2 Display and Communication 653 Step 3 Error Messages and Problems 654 Step 4 Image Quality 661 Step 5 Paper Path 660 Testing the - HP Mopier 320 | Service Manual - Page 545
supported by Hewlett-Packard. Ordering Parts Field replaceable part numbers are listed in Chapter 8 of this manual. Replacement parts may be ordered from HP's Support Materials Organization (SMO), or Support Materials Europe (SME). Phone numbers PSD/SMO (Product Support Division/Support Materials - HP Mopier 320 | Service Manual - Page 546
can be ordered through Parts Direct Ordering (PDO), Support Materials Organization (PSD/SMO), or Support Materials Europe (PSD/SME). Consumables The Mopier has two consumables; the toner cartridge and staple cartridges, which may be ordered directly from Hewlett-Packard. See Chapter 8 for ordering - HP Mopier 320 | Service Manual - Page 547
cartridge functions at the high level of reliability of a new HP LaserJet toner cartridge or HP LaserJet staple cartridge. Also, Hewlett-Packard cannot predict the long term reliability effect on the printer when using different toner formulations found in refilled cartridges. The print quality of - HP Mopier 320 | Service Manual - Page 548
approach that addresses the major problems first and then other problems as you identify the causes for printer malfunctions and errors. If you know the cause of a problem in the Mopier system, go directly to that area. Otherwise, use the troubleshooting process diagrams starting on the next - HP Mopier 320 | Service Manual - Page 549
See the flowcharts on the following pages for each of the components of the troubleshooting process: Mopier System Troubleshooting Process (page 517) Mopier/Paper-Handling Troubleshooting Process (page 518) Copy Module Troubleshooting Process (page 520) 516 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 550
Mopier System Troubleshooting Process 1 2 Figure 7-2 Mopier System Troubleshooting Process 1 Mopier/Paper-Handling Troubleshooting Process (page 518) 2 Copy Module Troubleshooting Process (page 520) C4229-90911 Troubleshooting Process 517 - HP Mopier 320 | Service Manual - Page 551
Mopier/Paper-Handling Troubleshooting Process 1 2 2 Figure 7-3 Mopier and Paper-Handling Troubleshooting Process (1 of 2) 518 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 552
2 3 4 Figure 7-4 Mopier and Paper-Handling Troubleshooting Process (2 of 2) 1. Power On (page 534) 2. Event Log (page 538) 3. Paper Path Troubleshooting (page 581) 4. Image Quality (page 597) C4229-90911 Troubleshooting Process 519 - HP Mopier 320 | Service Manual - Page 553
Copy Module Troubleshooting Process 1 2 3 Figure 7-5 Copy Module Troubleshooting Process (1 of 2) 1. Power On (page 652) 2. Display and Communication (page 653) 3. Error Messages and Problems (page 654) 520 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 554
4 5 6 Figure 7-6 Copy Module Troubleshooting Process (2 of 2) 4. Information Pages (page 659) 5. Paper Path (page 660) 6. Image Quality (page 661) C4229-90911 Troubleshooting Process 521 - HP Mopier 320 | Service Manual - Page 555
Prior to troubleshooting a specific printer problem, you should ensure that: The printer is being maintained on a regular basis as described in Chapter 4. The customer is using acceptable paper as specified in the HP LaserJet Printer Family Paper Specifications Guide. The printer is positioned - HP Mopier 320 | Service Manual - Page 556
, communication to the printer is ensured. Interface Troubleshooting Figure 7-7 Communications Link (C-link) Cables, Supported Daisy Chain Connections Note the supported device numbering. Keep this configuration in mind when evaluating the Event Log. C4229-90911 Troubleshooting the Mopier System - HP Mopier 320 | Service Manual - Page 557
the paper handling devices. Check and reseat suspect cable connections. If any of the cables are replaced, you must cycle the power to have the printer recognize the device again. 524 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 558
assistance in troubleshooting network problems. Test Message After the printer is installed, verify communications between the printer and the See the HP JetDirect Network Interface Configuration Guide for detailed explanations of network issues. C4229-90911 Troubleshooting the Mopier System 525 - HP Mopier 320 | Service Manual - Page 559
Network statistics I/O card status IP address Node name IPX/SPX status Figure 7-8 Sample JetDirect Configuration Page 526 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 560
driver is installed and operating properly. Verify Network and Server Operation Try to print the job to the printer's parallel port. Try to print from the host system through the network to another printer. Contact the network administrator for assistance. C4229-90911 Troubleshooting the Mopier - HP Mopier 320 | Service Manual - Page 561
General Troubleshooting Information Miscellaneous Problems and Solutions The following lists symptoms and typical solutions to those problems. Abnormal noises are evident, such as grinding or chattering when main motor energized. From the toner cartridge area: 1 Replace the toner cartridge. 2 - HP Mopier 320 | Service Manual - Page 562
top of the page and add the page count from any/all errors preceding any 68 errors. Use this number and enter it into the Control Panel from Service Mode. Will not print from 2000-sheet Input Tray or 2 x the 2000-sheet or 2 x 500-sheet Input Tray. C4229-90911 Troubleshooting the Mopier System 529 - HP Mopier 320 | Service Manual - Page 563
specified in the application software. 4 Replace the bin Mailbox does not support these media. Direct these HP Memory DIMMs and retry. 2 Set to 300 DPI and retry. Top 2/3 of portrait page is lighter. 1 Replace the Toner Cartridge and retry. 2 Replace the Transfer Guide directly to the printer. If it is - HP Mopier 320 | Service Manual - Page 564
path test fails, troubleshoot the error message. Make sure that the most current printer driver is installed. Select the Print Quality Tab from the printer driver. Click on About. You may find the most current driver in various electronic locations. Check with HP Service and Support. If the paper - HP Mopier 320 | Service Manual - Page 565
all other pages. You must have the HP Mopier 320 selected in your application in order for your printer driver. Printer settings made in the application or print driver always override the corresponding setting made on the printer Control Panel. 10 Print the document. 532 Chapter 7 Troubleshooting - HP Mopier 320 | Service Manual - Page 566
manufactured differently (different textures, moisture content, drying processes, composition, etc.). Change the type of paper being used and reevaluate the paper curl results. C4229-90911 Troubleshooting the Mopier System 533 - HP Mopier 320 | Service Manual - Page 567
the Mopier and Paper-handling Devices Step 1 Power On It is important to have the printer's Control Panel functional as soon as possible in the troubleshooting process so that the printer's diagnostics can assist in locating printer errors. Table 7-2. Power On Defects or Blank Display Problem - HP Mopier 320 | Service Manual - Page 568
Blank Display (continued) Problem Action YES If the fans are working but the printer's Control Panel is manual). 2. Replace the printer's Formatter PCA. See "Formatter Assembly" on page 250 for instructions. 3. Replace the Control Panel assembly. See "Control Panel" on page 215 for instructions - HP Mopier 320 | Service Manual - Page 569
Output Delivery Fan Directly above the center of the fusing assembly. Fan 5: MP Tray (Intake) Fan Right side of MP (Tray 1) Assembly Note Control Panel numbers do not correspond to fan numbers (i.e., a fan error ending in does NOT refer to Fan 1). 536 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 570
functioning correctly. This test is very useful for isolating printer problems since the Formatter PCA is completely bypassed during an engine perform an engine test. Also, make sure that the EP toner cartridge is installed in the printer. Engine Test Button Location The engine test button is located - HP Mopier 320 | Service Manual - Page 571
the error, and the last column is the Personality (PCL or PostScript) column or the Jam Cause at the time of the error. See "Printer Message Tables" on page 544 for more information about correcting Event Log messages in the printer and paper handling devices. 538 Chapter 7 Troubleshooting C4229 - HP Mopier 320 | Service Manual - Page 572
Figure 7-11 Sample Event Log Print the Event Log The printer's internal Event Log stores the most recent errors and can be printed at any time. To print the Event Log: 1. Press Menu until appears. 2. Press Item until appears. 3 Press Select to print the Event Log. C4229-90911 Display 539 - HP Mopier 320 | Service Manual - Page 573
any specific error trends. 8. See "Printer Message Tables" on page 544 and follow the recommended action. 9. If the Control Panel displays , , or , go to the next section. If it displays any other message, repeat this procedure starting from step 1. 540 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 574
the signifying that 2 sensors were blocked. Make sure that you refer to the correct number in "Printer Message Tables" on page 544. When an error is detected in an Optional Paper Handling Device, a or will be displayed on the Control Panel. Whenever a appears on the Control Panel, a good - HP Mopier 320 | Service Manual - Page 575
error message number and the text, in order to locate the error message in the tables. This printer has enhanced information in the control panel. Printer the problem. See "Printer Message Tables" on page 544 for the recommended actions for these messages. 542 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 576
or output device configured. Notice that the error format only identifies the C-link device number and the device type; it does not identify which input or output device is used in the system. Figure 7-12 Error Format for Paper Handling C4229-90911 Printer and Paper-Handling Devices Messages 543 - HP Mopier 320 | Service Manual - Page 577
Error Messages" (page 570) "Stapler Error Messages" (page 576) "Paper Handling Device Controller Messages" (page 580) The following is an example of the format for numerical control panel messages. Device number in the daisy chain Device Type: Input or output device 544 Chapter 7 Troubleshooting - HP Mopier 320 | Service Manual - Page 578
problem exists from both engine trays. If PS2 is bad, it will fail when printing from Tray 2 or 3. Verify flag movement by manually inserting paper in the sensor path. Replace PS2 or the Paper Input Unit (PIU) Assembly. See "Paper Input Unit (PIU)" on page 260 for instructions. C4229-90911 Printer - HP Mopier 320 | Service Manual - Page 579
" on page 271 for instructions. Fuser output, paper late jam. Paper Remove the toner cartridge, and never reached . This jam is sensed by PS1402 on the sensor PCA. Error alternates with The printer received more data than 1. Press GO to print the can fit Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 580
missing pin connections or might HP driver that came with the printer. otherwise not conform to the IEEE-1284 specification.) This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer. 2. Press GO to clear the - HP Mopier 320 | Service Manual - Page 581
this message persists: 4 No VSYNC error. 1. Reseat the connections to the 5 Media feed error. Laser/Scanner and the Engine 9 Noise VSREQ error. Controller Board. 2. Replace the Laser/Scanner. See "Laser/Scanner Assembly" on page 254 for instructions. 3. Replace the Engine Controller Board - HP Mopier 320 | Service Manual - Page 582
startup error. 2. Turn the printer off, and then 2 Laser/scanner rotation error. turn the printer on. 3. Reseat the cables. See the wiring diagrams at the back of this manual. 4. Replace the Laser/Scanner. See "Laser/Scanner Assembly" on page 254 for instructions. C4229-90911 Printer and - HP Mopier 320 | Service Manual - Page 583
Error Message Recommended Action Critical Error There is a problem with the printer's 1. Turn the printer off, and reseat memory. The DIMM that caused the or replace the specified DIMM. error 1, 2, or 3 zz = Error number 0 = Unsupported memory (for example = DIMM RAM parity error 9 = ROM needs - HP Mopier 320 | Service Manual - Page 584
will 1 Illegal input. automatically be reprinted. 2 Illegal output. 2. Turn the printer off, and then turn the printer on. 3. Check the printer's configuration. Critical Error A fan motor failure occurred. All fans Turn the printer off, and then turn are enabled to low speed operation the - HP Mopier 320 | Service Manual - Page 585
the specified DIMM. Critical Error A scan buffer error occurred. Turn the printer off, and then turn the printer on. If this message persists, replace the Formatter. Error An error occurred in the printer's nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory - HP Mopier 320 | Service Manual - Page 586
Message Recommended Action alternates with Critical Error The printer detected an error. The numbers (xxxx) indicate the specific type of error. 1. Turn the printer off, and then turn the printer on. 2. Try printing a job from a different software application. If the job prints, go back to - HP Mopier 320 | Service Manual - Page 587
before printing can continue. Close the paper path. Status Error Error Error Error When an external paper handling device is connected to the printer, it must have 10 seconds to initialize after boot or the cannot be determined. correct media type. 554 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 588
paper flag or the paper input tray. If the printer is using Tray 2 or 3 and the message is accompanied by a clicking noise every few seconds, replace the Paper Input Unit Assembly. See "Paper Input Unit (PIU)" on page 260 for instructions. Error Displays when tray X is in the 1. If the - HP Mopier 320 | Service Manual - Page 589
see if they register. The specified tray is open. Close the tray to continue. Error Error An external paper handling device Load a supported paper size in detected an unsupported paper size. the tray. The printer will go offline until the condition is corrected. If the requested paper size or - HP Mopier 320 | Service Manual - Page 590
Make sure the size, source, and type of paper selected from the software configuration is correct. 2. Pull out Tray 4 to verify that the size and type of paper loaded matches to the size and type specified in the software configuration. C4229-90911 Printer and Paper-Handling Devices Messages 557 - HP Mopier 320 | Service Manual - Page 591
Panel Event Description Message Log Error Message Recommended Action 13. rollers using the maintenance kit. 6. If the rollers do not rotate or do not drop down, replace the Pickup Assembly. 7. If the problem persists, replace the Unit (VTU). 558 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 592
Messages (continued) Control Panel Event Description Message Log Error Message Recommended Action 66.11.01 Lifting motor malfunction. 66.11.02 Feed motor 5. Replace the Pickup assembly or the Paper Deck Drive Assembly, if necessary. C4229-90911 Printer and Paper-Handling Devices Messages 559 - HP Mopier 320 | Service Manual - Page 593
Messages (continued) Control Panel Event Description Message Log Error Message Recommended Action 66.11.03 Lifting and feed motor malfunction. 1. installation of the Pickup roller. 8. Check Pickup Assembly cabling. 9. Replace the Pickup Assembly. 560 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 594
sure the size, source, and type of paper selected from the software configuration is correct. 2. Pull out tray 4 or 5 to verify that the size and type of paper loaded matches to the size and type specified in the software configuration. C4229-90911 Printer and Paper-Handling Devices Messages 561 - HP Mopier 320 | Service Manual - Page 595
(continued) Control Panel Event Description Message Log Error Message Recommended Action 65.11.04 Lifter malfunction. 65.11.06 Requested to feed more than 4 cabling. 3. Replace the Pickup assembly or the Paper Deck Drive Assembly, if necessary. 562 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 596
Description Message Log Error Message Recommended Action separation rollers using the maintenance kit. 6. If the rollers do not rotate or do not drop down, replace the Pickup Assembly. 7. If the problem persists, Replace the (VTU). C4229-90911 Printer and Paper-Handling Devices Messages 563 - HP Mopier 320 | Service Manual - Page 597
not interrupted. Refill the envelope feeder. Error The envelope feeder does not have Put the requested paper into the the requested paper. envelope feeder. Error Error There is no envelope in the to install will not work for this printer. feeder. 564 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 598
Tabletop Mailbox Error Messages Table 7-8. 7-bin Tabletop Mailbox Error Messages Control Panel Event Description Message Log Error Message 4. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5. Replace the sensors PCA. C4229-90911 Printer and Paper-Handling - HP Mopier 320 | Service Manual - Page 599
continued) Control Panel Event Description Message Log Error Message Recommended Action or (continued) 13 Sensor (ES) is working properly. 4. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5. Replace the sensors PCA. 566 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 600
continued) Control Panel Event Description Message Log Error Message Recommended Action or (continued) 13. working properly. 4. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5. Replace the sensors PCA. C4229-90911 Printer and Paper-Handling Devices Messages 567 - HP Mopier 320 | Service Manual - Page 601
Panel Event Description Message Log Error Message Recommended Action or (continued Sensor 1(PPS1) is working properly. 4. Replace the sensors PCA. 5. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 13.12 35 or 13.22 PCA. 568 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 602
(continued) Control Panel Event Description Message Log Error Message Recommended Action or 66.12 32 or Solenoid Malfunction. 66.22.32 cables. 3. Replace the C-link cables. 4. Replace the 7-bin Tabletop Mailbox controller PCA. C4229-90911 Printer and Paper-Handling Devices Messages 569 - HP Mopier 320 | Service Manual - Page 603
8-bin Mailbox Error Messages Table 7-9. 8-bin Mailbox Error Messages Control Panel Event Description Message Log Error Message or 65.22.01 The Face for proper cable connection in flipper area. 4. If the problem persists, replace the Flipper assembly. 570 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 604
. 8. Replace the delivery head assembly. 65.22.03 Elevator Problem Scanning bins 1. Check that the blind cover or or Error. scan bar is installed properly. or 65.12.03 2. over the ejector rollers. 4. Replace the Head Assembly. C4229-90911 Printer and Paper-Handling Devices Messages 571 - HP Mopier 320 | Service Manual - Page 605
Panel Event Description Message Log Error Message Recommended Action or 13. 3. Make sure that the Flipper's shaft is not out of place. 4. If the problem persists, replace Flipper Assembly. 5. Replace the MBM Controller PCA. 13.22 02 or Assembly. 572 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 606
Messages (continued) Control Panel Event Description Message Log Error Message Recommended Action or 13.22 04 Jam in Head Assembly at (PSExit 1). 1. PCA. 5. Replace the MBM Controller PCA. 6. Replace Delivery Head Assembly. C4229-90911 Printer and Paper-Handling Devices Messages 573 - HP Mopier 320 | Service Manual - Page 607
Replace the MBM controller PCA. 10. Replace the delivery head assembly. Communication problem. Wrong Page Request. 1. Make sure that all the C-link cables are 3. Replace the MBM controller PCA. External Memory Error. Replace the MBM Controller PCA. 574 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 608
Event Description Message Log Error Message or 66.12.zz MBM C-link is not responding. or 66.12.zz Recommended Action 1. Check for proper installation of the C-link cables. 2. Replace the C-link cables. 3. Replace the 8-bin Mailbox controller PCA. C4229-90911 Printer and Paper-Handling - HP Mopier 320 | Service Manual - Page 609
Error Messages Table 7-10. Stapler Error Messages Control Panel Event Description Message Log Error Message Recommended Action Error of the stapler and clear the stapler jam. 3. Resend the print job. Error alternates with The paper is not aligned correctly in 1. Remove the paper from - HP Mopier 320 | Service Manual - Page 610
out of Refill the finishing device. finishing material. Error The external paper handling finisher Refill the finishing device. jammed media. • Perform a device reset cycle by opening and closing the Stapler Top Cover. • Manually move the internal parts of the stapling unit looking for free - HP Mopier 320 | Service Manual - Page 611
(continued) Control Panel Event Description Message Log Error Message or 13.33 0D Retainer Jam. Recommended Action • Remove jammed media. • Perform a device reset cycle by opening and closing the Stapler Top Cover. • If the problem persists replace the Stapling Bed Assembly. 578 Chapter - HP Mopier 320 | Service Manual - Page 612
Panel Event Description Message Log Error Message Recommended Action 13.1 0B 5. Check that the sensors in the Duplexer have free movement. 6. If the problem persists, replace the entire Duplexer Unit. 13.1 16 Paper feed 1. Paper late -90911 Printer and Paper-Handling Devices Messages 579 - HP Mopier 320 | Service Manual - Page 613
C- 1. Turn the printer off, and then link connection or a damaged C-link turn the printer on. cable. 2. If the problem persists, replace the PCA Controller board for the input or output device. 3. If the problem persists, replace the Formatter PCA. 580 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 614
584 to isolate the problem. paper is output to a specific output bin (e.g., Face-down bin, Face-up Bin, mailbox bin, duplex operation, stapler)? Do paper jams occur with a Try known good media. See the HP LaserJet Printer Family Paper specific type of media? Specifications Guide. Where does the - HP Mopier 320 | Service Manual - Page 615
rollers. See "Cleaning the Mopier and Accessories" on page 112. When was the User Maintenance performed on the printer? From the Configuration Page, determine the number of pages since the last maintenance (see figure 7-16 on page 590). The Printer Maintenance Kit should be installed every 350 - HP Mopier 320 | Service Manual - Page 616
Printer Message Tables" on page 544 for detailed descriptions of the messages and the recommended actions to resolve the errors. Figure 7-13 shows the possible locations for most of the paper jams. Figure 7-13 Paper Path Jam Locations 1 Toner door C4229-90911 Paper Path Troubleshooting 583 - HP Mopier 320 | Service Manual - Page 617
number. Feeding paper from Tray 1 will not allow the user to send paper to the Face-down output bins during this test. If the 8-bin Mailbox is installed, in order to perform the paper path test, the printer the desired number of copies. 11 Press SELECT. 584 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 618
but is set in the driver, that will override the front panel settings. Note JetAdmin does have capabilities to override paper types and sizes and certain conditions. See the HP LaserJet 8100, 8100 N and 8100 DN Printers User Guide for more information. C4229-90911 Paper Path Troubleshooting 585 - HP Mopier 320 | Service Manual - Page 619
where the errors are occurring. Clearing Repeated Paper Jams 1 Check to see that media is correctly loaded in trays and that all width guides are correctly , problems may occur. (See the HP LaserJet Printer Family Paper Specifications Guide.) 5 The printer may be dirty. Clean the printer as - HP Mopier 320 | Service Manual - Page 620
in the Mopier Control Panel, print a Control Panel Menu Map: 1 Press MENU until appears. 2 Press ITEM until appears. 3 Press SELECT to print the Menu Map. The content of the Menu Map varies, depending on the options currently installed in the printer. The printer driver or software application - HP Mopier 320 | Service Manual - Page 621
lets you set print quality settings. Printing Menu contains various print options. Configuration Menu contains various printer settings. I/O Menu contains communication settings. Resets Menu shows options for resetting the printer. Note Items will only appear if options are installed. 588 Chapter - HP Mopier 320 | Service Manual - Page 622
the configuration pages to view current Mopier and copy module settings, help troubleshoot printer problems, or verify installation of optional accessories, such as memory (DIMMs), paper trays, and printer languages. To print a configuration page from the Mopier control panel: 1 Press MENU until - HP Mopier 320 | Service Manual - Page 623
Information Lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. Event Log Lists the number of entries in the log, the maximum number of entries viewable, and the last three entries. Memory Lists printer memory, PCL Driver Work Space (DWS), and - HP Mopier 320 | Service Manual - Page 624
Card, model and serial number, firmware revision, and other information for the copy module. Cleaning Counter Indicates number of scans since last cleaning. (Reset in service mode). Usage Count Information Indicates total ADF and flatbed scans. Maintenance Counter Indicates number of scans - HP Mopier 320 | Service Manual - Page 625
the copy module firmware is loaded on the Mopier's hard disk drive. To print a file directory page from the Mopier control panel: 1 number, and other information. Directory/File Name Shows the names of directories and files. Figure 7-18 Sample File Directory Page 592 Chapter 7 Troubleshooting - HP Mopier 320 | Service Manual - Page 626
by counting pixels. Paper jams are not counted. The data cannot be reset manually and values such as total print and scan impressions, toner coverage, serial number, default language and default paper size are backed up between the Mopier's NVRAM and hard disk. To print a usage page from the - HP Mopier 320 | Service Manual - Page 627
Simplex and duplex counted separately Resellers can specify click values for each paper size Average % toner coverage Number of toner cartridges that have been in the printer Figure 7-19 Sample Usage Page Precalculated total prints and scans 594 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 628
DIMM types RAM or ROM and sizes. Verify that the options installed in the printer are reflected in the configuration page. If an installed device is not shown on page 523 to avoid rearrangements in the supported device numbering and confusions when evaluating the Event Log. C4229-90911 Information - HP Mopier 320 | Service Manual - Page 629
Printer Devices Troubleshooting Device Action if installed and not detected Duplexer Turn the power off, reseat the Duplexer, verify that the connector is not broken, and turn the printer on. If the connector is broken or turning the printer cable to connect the problem device directly to the - HP Mopier 320 | Service Manual - Page 630
7-20 on page 613. on the page? 3. Is the toner cartridge full Check the toner cartridge using the check list on page 598. and is it manufactured by HP? 4. Is the printer clean? Perform the cleaning procedure described in "Cleaning the Mopier and Accessories" on page 112. 5. Is the customer using - HP Mopier 320 | Service Manual - Page 631
the result of toner cartridge problems. If there is any doubt, always replace the toner cartridge before troubleshooting image defects. Use the following check list to make sure that the toner cartridge is still operable. Make sure that the toner cartridge has toner. Full toner cartridge weight - HP Mopier 320 | Service Manual - Page 632
Recommended Action OCCASIONAL BLANK PAGES: 1. Software Configuration. Make sure that the application software is not sending incorrect page length to (see the HP LaserJet Printer Family separate. Paper Specifications Guide). ALL PAGES BLANK: 1. Sealing tape left in toner cartridge. Remove the - HP Mopier 320 | Service Manual - Page 633
" on page 254 for instructions. 7. Connectors between the Laser/ Inspect and reseat the connectors. Scanner unit and DC Controller are Replace cables as necessary. not seated properly or are defective. Table 7-19. Fading Print Possible Cause Recommended Action 1. Toner supply is low. Shake - HP Mopier 320 | Service Manual - Page 634
a print either the printer driver or the job quality problem in some cases. application. 4. Paper does not meet Try a different paper lot (see HP specifications. The moisture content, LaserJet Printer Family Paper conductivity, or surface finish may not Specifications Guide). work correctly - HP Mopier 320 | Service Manual - Page 635
. Remove the cartridge and reinsert it. 2. Toner cartridge is damaged. Inspect the toner cartridge for a scratched or streaked photosensitive drum. Clean the printer (see "Cleaning the Mopier and Accessories" on page 112), and replace the cartridge. 602 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 636
specifications. The moisture content, media (see HP LaserJet Printer conductivity, or surface finish of the Family Paper Specifications Guide). media being printed may not work correctly with the electrophotographic process. 2. Fusing Rollers are dirty. Toner build-up can cause the print on - HP Mopier 320 | Service Manual - Page 637
heated sufficiently to instructions. Try changing fuser bond the toner image to the HP LaserJet Printer Family Paper conductivity or surface finish may not Specifications Guide). work correctly with the electrophotographic process. 2. Inside of printer is dirty (toner may Clean inside of printer - HP Mopier 320 | Service Manual - Page 638
Leading Edge Only (Leading Edge Halo) 1. Toner buildup in the Fuser Inlet Guide. Clean Fuser Inlet Guide. See "Cleaning the Mopier and Accessories" on page 112 for instructions. Table 7-24. Repetitive Defects Possible Cause Recommended Action 1. Toner cartridge is damaged. If the Inspect the - HP Mopier 320 | Service Manual - Page 639
toner cartridge and the Fuser. Replace the Main Drive Assembly if necessary. See "Main Gear Assembly" on page 256 for instructions. 6. Paper does not meet specifications. The surface of the paper may be too coarse, causing repeated marks. Try a different media or paper lot (see HP LaserJet Printer - HP Mopier 320 | Service Manual - Page 640
off. Use paper with correct finish (smoothness) (see HP LaserJet Printer Family Paper Specifications Guide). 4. Transparencies are bad. Transparencies can have this problem because they are not designed for proper toner adhesion. Turn EconoMode off. Use HewlettPackard approved transparencies (see - HP Mopier 320 | Service Manual - Page 641
of the paper may be too smooth for the Pickup and Feed Rollers to correctly feed paper into the printer. Try a different paper lot (see HP LaserJet Printer Family Paper Specifications Guide). 4. Drive gears are worn or broken. If Replace the defective gear or Main any gear within the drive train - HP Mopier 320 | Service Manual - Page 642
is bad. Paper that is Try a different paper lot (see HP manufactured poorly or inconsistently LaserJet Printer Family Paper or that has too smooth or too rough a Specifications Guide). surface texture can cause an image skew problem. 4. Pickup and/or Registration Rollers Inspect all paper path - HP Mopier 320 | Service Manual - Page 643
for instructions. As an alternative, simplify the print job. 3. Printing on legal-size paper from Tray 4 when software is specifying letter size (this will also cause paper jams). Review software selection. Make sure that printing is on selected size. 610 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 644
Table 7-32. Compressed Print Possible Cause Recommended Action 1. Toner cartridge bushings are too Replace the toner cartridge. tight. This may occur on refilled toner cartridges. 2. Gear is broken or worn. Inspect and replace the worn gear or assembly. Table 7-33. Blank Portion in the Middle - HP Mopier 320 | Service Manual - Page 645
Defect Ruler Repetitive print defects are usually associated with a specific roller within the printer or the toner cartridge. Use figure 7-20 to isolate the cause of repetitive print defects. Align the pattern of the ruler, replace the indicated roller. 612 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 646
Figure 7-20 Repetitive Defect Ruler C4229-90911 Image Quality 613 - HP Mopier 320 | Service Manual - Page 647
. If a dark and distinct toner image is present on the drum's surface, assume that the first four functions of the electrophotographic process are functioning (cleaning, conditioning, writing, and developing-see Chapter 5), and troubleshoot the failure as a transfer or fusing problem. If NO image is - HP Mopier 320 | Service Manual - Page 648
's drive gear with a felt-tipped marker. Note the position of the mark. 4 Install the toner cartridge, and close the top cover. The start-up sequence should rotate the drum enough to move the mark. 5 Open the printer, and inspect the gear that was marked in step 3. Verify that the mark moved. If - HP Mopier 320 | Service Manual - Page 649
Drum Ground Post Transfer Bias Primary Charging Roller Toner Registration/ Toner Sensor Developing Roller Bias Transfer Roller Figure 7-21 High Voltage Power Supply Contacts Fuser Bias 616 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 650
Pickup Assembly, the VTU, or the Paper Deck Drive Assembly. 5 To stop the test, set the power switch back to Operational Mode (push in), and reset the DIP switches on the Controller PCA to the off position (see Table 7-34 on page 619). 2000-sheet Input Tray Stand-alone Running Test - HP Mopier 320 | Service Manual - Page 651
Input Tray is setting underneath the printer, paper jams may occur because the printer will not pick up the paper. the unit does not work properly, the lower Service LED on the Controller PCA flashes in a pattern that indicates the problem. (See Table 7-35 on page 620 for Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 652
supply switch outward. 4 To manually activate each sensor, press it in with your finger. • When you activate the sensor, the bottom Service LED on the Controller PCA comes on. When you release the sensor, the LED goes off. • If the LED does not come on, there is a problem with the sensor. Replace - HP Mopier 320 | Service Manual - Page 653
VTU, and the bottom Service LED will flash regularly every 0.5 seconds. Table 7-35. 2000-sheet Input Tray LED Status Interpretation Long (1 sec.) 3 2 2 2 2 1 1 Short (.03 Error Number/ Recommended Action sec.) or the Universal Power Supply Assembly. 620 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 654
tray and feeds it into the VTU, while the bottom service LED flashes regularly every 0.5 seconds. To go from one test to another or to change the DIP switch settings, set the blue power supply switch to Operational Mode (push in). Reset the DIP switches on the Controller PCA, and then switch - HP Mopier 320 | Service Manual - Page 655
Table 7-36. DIP Switch Settings for troubleshooting test procedures DIP Switch Normal 1 Off the LED patterns.) If the 2 x 500-sheet Input Tray is underneath the printer, paper jams may occur because the printer will not pick up the paper. To prevent excessive paper jams during this test, - HP Mopier 320 | Service Manual - Page 656
power supply switch outward. 3 To manually activate each sensor, press it in with your finger. • When you activate the sensor, the service LED on the Controller PCA comes on. When you release the sensor, the LED goes off. • If the LED does not come on, there is a problem with the sensor. Replace the - HP Mopier 320 | Service Manual - Page 657
the bottom service LED will flash regularly every 0.5 seconds. See page 561 for 2 x 500-sheet Input Tray error messages. Long (1 sec) 3 2 2 2 2 1 1 1 Short (0.3 sec) 1 1 2 3 4 1 2 3 Error Number/ Meaning deck PCA or the universal power supply assembly. 624 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 658
black switch is set when the 7-bin Tabletop Mailbox comes into contact with the printer. (Look on opposite side from the paper trays.) This interlock can be defeated 4 Identify the service LED, LED1 (near the C-link connectors). Table 7-38. DIP switch settings for troubleshooting test DIP Switch - HP Mopier 320 | Service Manual - Page 659
released. The service LED will flash every 0.5 seconds. If any other pattern results with the service in the interlock switch. Perform a self-test. Then manually start feeding paper. • In Mailbox Mode, the unit bin. 5 If problems are found, the possible cause will be indicated by the Service LED (see - HP Mopier 320 | Service Manual - Page 660
position. 5 Make sure that the service LED is off. 6 Manually activate any sensor flag. The service LED should turn on if the sensor printer will not work properly. Replace the back cover. See page 565 for 7-bin Tabletop Mailbox error messages. Table 7-39. Patterns of Flashing LEDs Error Number - HP Mopier 320 | Service Manual - Page 661
7-39. Patterns of Flashing LEDs (continued) Error Number/ Long Short Meaning Recommended Action 2 2 13.12.01 Open all covers and doors in the device, and 13.22.01 remove any jammed paper. Jam without delivery notice Check for paper jammed in the printer. Try printing again. 2 3 13.12.11 - HP Mopier 320 | Service Manual - Page 662
Table 7-39. Patterns of Flashing LEDs (continued) Error Number/ Long Short Meaning Recommended Action 1 2 Bin full when running Remove paper from all the bins. the standalone test C4229-90911 Self-Diagnostics on Paper-handling Devices 629 - HP Mopier 320 | Service Manual - Page 663
LED located on the right side of the top cover (Figure 7-22, callout 1). This User LED provides information to the end user about the 8-bin Mailbox power-on status and the attachment and alignment to the printer. Service LEDs. The second set is formed by three independent LEDs located in the middle - HP Mopier 320 | Service Manual - Page 664
on and waits for paper to be fed. 4 The User LED remains solid green and the service LEDs remain 'Off, Solid Red, Off' as an indication that the power-on test was successful. 5 If a problem exists, an error code will be shown in the Service LEDs. (See table 3-3 for an interpretation of the LEDs - HP Mopier 320 | Service Manual - Page 665
1 If the power-on test is successful, then manually feed paper through the input paper guide in the horizontal position. 2 The paper will pass the printer. 4 If a problem exists, an error code will be shown in the Service LEDs. (See table 7-40 for an interpretation of the LEDs.) Be sure to reset the - HP Mopier 320 | Service Manual - Page 666
Mailbox LED Status Interpretation Message Description/Number User LED Service Recommended LEDs Action solid green solid amber blinking amber solid red blinking red blank MBM Ready The 8-bin Mailbox was successfully connected and initialized by the printer. PowerSave Mode The 8-bin Mailbox is - HP Mopier 320 | Service Manual - Page 667
Table 7-40. 8-bin Mailbox LED Status Interpretation (continued) Message Description/Number User LED Service Recommended LEDs Action solid green solid amber blinking amber solid red blinking the 8-bin Mailbox PCA. Replace the Delivery Head Assembly. 634 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 668
Table 7-40. 8-bin Mailbox LED Status Interpretation (continued) Message Description/Number User LED Service Recommended LEDs Action solid green solid amber blinking amber solid red blinking red blank Jam in Delivery Head Assembly A time-out condition occurred in the - HP Mopier 320 | Service Manual - Page 669
/Number User LED Service Recommended LEDs Action solid green solid amber blinking amber solid red blinking red blank Jam in the Delivery Head Position System The elevator motor detected an invalid window when scanning. 13.12.06 13.22.06 65.12.03 65.22.03 65.12.03 65.22.03 Slider Problem - HP Mopier 320 | Service Manual - Page 670
LED Status Interpretation (continued) Message Description/Number User LED Service Recommended LEDs Action solid green solid amber Error The 8-bin Mailbox's nonvolatile RAM (NVRAM) is damaged. 66.12.09 66.22.09 Check the bin destination. Check the paper size configuration. Turn on the printer. - HP Mopier 320 | Service Manual - Page 671
Diagrams This section contains the following diagrams: Figure 7-24, "Printer Sensors and Switches," on page 639 Figure 7-25, "Printer Motor, Clutches, and Solenoids," on page 640 Figure 7-26, "DC Controller wiring diagram is inserted inside the cover. 638 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 672
Figure 7-24 Printer Sensors and Switches C4229-90911 Diagrams 639 - HP Mopier 320 | Service Manual - Page 673
Figure 7-25 Printer Motor, Clutches, and Solenoids 640 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 674
Figure 7-26 DC Controller Inputs and Outputs (1 of 5) C4229-90911 Diagrams 641 - HP Mopier 320 | Service Manual - Page 675
Figure 7-27 DC Controller Inputs and Outputs (2 of 5) 642 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 676
Figure 7-28 DC Controller Inputs and Outputs (3 of 5) C4229-90911 Diagrams 643 - HP Mopier 320 | Service Manual - Page 677
Figure 7-29 DC Controller Inputs and Outputs (4 of 5) 644 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 678
Figure 7-30 DC Controller Inputs and Outputs (5 of 5) C4229-90911 Diagrams 645 - HP Mopier 320 | Service Manual - Page 679
Figure 7-31 Mailbox with Stapler Wiring Diagram 646 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 680
Figure 7-32 2000-sheet Input Tray Controller PCA Inputs C4229-90911 Diagrams 647 - HP Mopier 320 | Service Manual - Page 681
Figure 7-33 2000-sheet Input Tray Controller PCA Outputs 648 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 682
Figure 7-34 2000-sheet Input Tray Main Wiring Diagram C4229-90911 Diagrams 649 - HP Mopier 320 | Service Manual - Page 683
INTERLOCK SWITCH PS FUFULL PS FACEUP PS ENTRY CBA Red Green LEDs 1 2 3 M1 Delivery Head Position Motor Head Slider M3 Motor M4 Ejector Motor PS BIN EMPTY PS EXIT 2 PS BIN FULL / HEAD POSITION PS EXIT 1 PS EJECT Figure 7-35 8-bin Mailbox Main Wiring Diagram 650 Chapter 7 Troubleshooting C4229 - HP Mopier 320 | Service Manual - Page 684
approach, see the flowcharts starting on page 517. The steps for troubleshooting the HP Digital Copy 320 are as follows: Step 1: Power On (page 652) Step 2: Display and Communication (page 653) Step 3: Error Messages and Problems (page 654) Step 4: Information Pages (page 659) Step 5: Paper Path - HP Mopier 320 | Service Manual - Page 685
as a cause of the problem. Troubleshoot the Mopier. See page 534. Check power to the Mopier's power receptacle. Make Mopier's Information Menu. Verify that the copy connect EIO appears on the Mopier configuration page. Verify that the HP Digital Copy 320 page prints. 652 Chapter 7 Troubleshooting - HP Mopier 320 | Service Manual - Page 686
is okay, suspect the front panel. Replace the suspected part. Perform a Copy Processor LED test (page 664) to Mopier's control panel during bootup. If it does not, re-download the copy module firmware (see page 107). If the display shows an error message, see page 654 to resolve the problem - HP Mopier 320 | Service Manual - Page 687
when there is a problem with the HP Digital Copy 320. There are 3 different types of errors made by the HP Digital Copy 320: Boot Errors (page 655) Equipment Errors (page 655) Temporary Errors (page 658) For Mopier problem solving information, see the Mopier troubleshooting flowchart starting on - HP Mopier 320 | Service Manual - Page 688
could also indicate that the Scanner Service Agent failed to load, or that the printer ID is not an HP Mopier 320 0x00058002 No file (displayed after the third icon is displayed) This error indicates that a connection was established, the Scanner Service Agent loaded, but firmware was not found on - HP Mopier 320 | Service Manual - Page 689
the Mopier off and then on. If the error persists, replace the Control PCA and the EEPROM. An error occurred while accessing the backside RAM buffer. Replace the Control PCA. The motor has a blown fuse. Check connections to motors. Check to see if the motors turn. Replace the motor. If the problem - HP Mopier 320 | Service Manual - Page 690
that the Home Position Sensor is connected. Check the Carrier Belt. Check the Flatbed Motor. If the problem persists, replace the Flatbed Motor Unit. If the problem persists, replace the Control PCA. If the problem persists, replace the Power Supply. C4229-90911 Error Messages and Problems 657 - HP Mopier 320 | Service Manual - Page 691
Errors A Temporary Error displays when problems with the paper path occur. The Front Panel will display the specific error and graphically illustrate the actions needed to correct the error. Automatic Document Feeder Table 7-45. Temporary Errors Error time. This error state can be reset by one of - HP Mopier 320 | Service Manual - Page 692
Step 4 Information Pages Print information pages from the Mopier's Information Menu. See page 587. C4229-90911 Information Pages 659 - HP Mopier 320 | Service Manual - Page 693
maintenance to isolate the problem to the ADF service mode or an offline test and inspect mechanisms for failure. Be sure to use paper that conforms to HP recommended paper specifications for this test. Replace implicated components. See "Error Conditions" on page 661. 660 Chapter 7 Troubleshooting - HP Mopier 320 | Service Manual - Page 694
image placement, improper image scaling, image out of position, part of image missing, unclear image. Determine if the problem is isolated to the flatbed, ADF, or occurs from both Unit Shaft. Lubricate the carrier guide rail. Replace the Control PCA if necessary. C4229-90911 Image Quality 661 - HP Mopier 320 | Service Manual - Page 695
Table 7-46. Error Conditions (continued) Error Condition/Symptom Remedies Image is out of position or partly missing from the is supported by the ADF. Check the ADF for objects blocking mechanical operation. Clean the ADF. If the problem persists, replace the ADF. 662 Chapter 7 Troubleshooting - HP Mopier 320 | Service Manual - Page 696
Table 7-46. Error Conditions (continued) Error Condition/Symptom Remedies Image is out of position or partly missing from the ADF Check that the original document size is supported by the ADF. If not, use the flatbed. Perform an offset adjustment. Clean the ADF. If the problem persists, replace - HP Mopier 320 | Service Manual - Page 697
to diagnose problems with the copy module. Print information pages (page 587) Copy Processor LED Test (below) Copy Module Boot Up Icon Conditions (page 666) Copy Module Offline Test (page 667) Other Tests (page 669) Service Mode Tests (page 671) If the 1394 connect or firmware download fails, the - HP Mopier 320 | Service Manual - Page 698
Blinking red Blinking red and green Indicates that Copy Process or is Good - do not replace it Bad and should be replaced Probably good, but firmware download was not successful (Check the "Copy Module Boot Up Icon Conditions" on page 666 and the - HP Mopier 320 | Service Manual - Page 699
a directory of the Mopier's hard disk drive to check that the Copy Module Firmware is installed (see page 592). Redownload the Copy Module Firmware (page 108). Check the printer's configuration pages for the Copy Connect EIO and Digital Copy 320 Pages. 666 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 700
Note A3 Download is complete and successful when the main menu replaces Icon 4. Copy Module Offline Test This test does paper) while turning the copy module on. When you hear the copy module begin to initialize, release the sensors. 3 Close the ADF and then open the ADF. C4229-90911 Testing the - HP Mopier 320 | Service Manual - Page 701
copy. Successful completion of this test will exercise the functionality of both Lamps, the Carrier Unit, the Optical Unit, and the Control PCA. 668 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 702
PCA Good if: there are no equipment errors. the fan is on. the Front Panel works. the offline test is OK. Front Panel Good if: the backlight comes on (might be OK). logo displays (probably OK). the first icons display (definitely OK). passes the service mode tests (which catch small defects such - HP Mopier 320 | Service Manual - Page 703
Mopier configuration page identifies an HP Mopier 320. copy module firmware is reloaded. Copy Connect EIO Good if: shows up on the configuration pages. the fourth startup icon is passed. ADF Sensors Good if: the service lights during an offline test. 670 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 704
Mode Tests The following tests are available through the copy module's Tests Menu in service mode. Follow the prompts on the front panel to complete the tests. 1 Front panel tests display touch screen 2 Keypad/LED tests keypad buttons start button - HP Mopier 320 | Service Manual - Page 705
672 Chapter 7 Troubleshooting C4229-90911 - HP Mopier 320 | Service Manual - Page 706
and Parts Lists 675 Mopier and Paper-handling Components 676 Printer Parts and Diagrams 680 Paper-Handling Devices Parts and Diagrams 694 Alphabetical Parts List (Mopier and Paper Handling Devices)714 Numerical Parts List (Mopier and Paper Handling Devices) 724 HP Digital Copy 320 Parts and - HP Mopier 320 | Service Manual - Page 707
correct model of printer. Parts that have no item or part number listed are not field-replaceable parts and cannot be ordered. Ordering Parts All standard part numbers listed are stocked and may be ordered from HP's PSD/SMO or PSD/SME. Hewlett-Packard Co. Product Support Division/Support Materials - HP Mopier 320 | Service Manual - Page 708
tables list the field-replaceable components for this printer. Where applicable, the exchange part number is listed immediately following the original equipment part numbers. This chapter also provides two crossreference tables of all the parts listed in this chapter: Table on page 714 lists the - HP Mopier 320 | Service Manual - Page 709
Mopier and Paper-handling Components Figure 8-1 HP Mopier 320 Paper-Handling Components 676 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 710
Tabletop Mailbox/C4239A C4784-60500 Packaging Kit, printer 5041-9238 Packaging Kit, duplexer C3762-60500 Packaging Kit, 2000-sheet Input Tray C3763-60500 Packaging Kit, 8-bin Mailbox C3764-60500 Packaging Kit, Envelope Feeder C3765-60500 Maintenance Kit, 100-120V/C3914A C3914-69001 (ex - HP Mopier 320 | Service Manual - Page 711
Table 8-1. Printer and Paper-Handling Components (continued) Ref Description/Product Number Part/Exchange Number not shown not shown not shown Power Box (includes bracket clip) Jumper Cable, Short Jumper Cable, Long C4781-60500 C4781-60501 C4781-60502 QTY 678 Chapter 8 Parts and Diagrams - HP Mopier 320 | Service Manual - Page 712
C4229-90911 Mopier and Paper-handling Components 679 - HP Mopier 320 | Service Manual - Page 713
Printer Parts and Diagrams Figure 8-2 Printer Covers and Doors 680 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 714
(Rear by Formatter) Diverter Assembly Gear, 20T Diverter Drive Assembly Top Cover Assembly Part Number RG5-4384-000CN C4214-40029 C4214-40030 C4214-40031 C4214-40032 C4214-40041 C4214-40042 QTY 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 C4229-90911 Printer Parts and Diagrams 681 - HP Mopier 320 | Service Manual - Page 715
Figure 8-3 Printer Internal Components (1 of 4) 682 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 716
Printer Internal Components (1 of 4) Ref Description Part Number 1 Assembly, Transfer Roller RG5-4304-000CN 2 Roller, Transfer RF5-2675-000CN 3 Transfer Guide Bushing RB1-6441-000CN 4 Transfer Guide RG5-4315-000CN x Fuser Lock Lever-Right RB1-6615-020CN x Fuser Lock Lever-Left RB1 - HP Mopier 320 | Service Manual - Page 717
Figure 8-4 Printer Internal Components (2 of 4) 684 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 718
Table 8-4. Printer Internal Components (2 of 4) Ref Description 1 Guide, Rear 2 Release, Arm 3 Arm-Pressure-front 4 Guide, Front 5 Foot 6 ROD 7 Spring, Tension 8 Guide, Rail 9 Stopper, Rail 10 Stopper, Rail 11 Cable, Tray Sensor 12 Cover, Upper Right Part Number RF5-2726- - HP Mopier 320 | Service Manual - Page 719
Figure 8-5 Printer Internal Components (3 of 4) 686 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 720
Table 8-5. Printer internal Components (3 of 4) Ref Description 1 Cable, Scanner Motor 2 Assembly, Laser Scanner 2 Assembly, Laser Scanner (exchange) 3 Laser and Control Panel Cable 4 Stopper, CG 5 Fan, FM2/Laser Scanner 6 Shutter, White 7 High-Voltage Power Supply Part Number RG5 - HP Mopier 320 | Service Manual - Page 721
Figure 8-6 Printer Internal Components (4 of 4) 688 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 722
Shield, Formatter 3 Guide, Slide 4 Shield, Plate 5 Power Supply, Low-Voltage 110 V 5 Power Supply, Low Voltage-220 V 7 Cable, Registration 8 Cable, Fuser 2 9 Cable, Fuser 1 10 Fan, FM3/Formatter 11 Cable, Fan 1 12 Fan, FM1/Low Voltage Power Supply Part Number RB1-6771-000CN RF5 - HP Mopier 320 | Service Manual - Page 723
Figure 8-7 Detail of Assemblies 690 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 724
Holding, Rear B1 Assembly, Paper Pickup B2 Plate, Guide-Upper B3 Roller, Pickup B4 Limiter, torque B5 Clutch Paper Height Lever D6 Paper Sensing Lever C4229-90911 Part Number RG5-4305-000CN RB2-3503-000CN RS6-2072-000CN 2 1 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 Printer Parts and Diagrams 691 - HP Mopier 320 | Service Manual - Page 725
Locations Ref Description 1 PCB, Switch/Sensor 2 Assembly, DC Controller PCB 2 Assembly, DC Controller PCB (exchange) 3 PCB, Tray, Multi-purpose 4 PCB, Tray Sensor Part Number RG5-1846-000CN RG5-4375-000CN C4214-69001 (ex.) RG5-1884-000CN RB5-1845-000CN QTY 1 1 1 1 2 692 Chapter - HP Mopier 320 | Service Manual - Page 726
Figure 8-9 Face-up Solenoid Assembly Table 8-9. Face-up Solenoid Assembly Ref Description 1 Face-up Solenoid Assembly Part Number RG5-1875-000CN QTY 1 C4229-90911 Printer Parts and Diagrams 693 - HP Mopier 320 | Service Manual - Page 727
Paper-Handling Devices Parts and Diagrams Input Devices 2000-sheet Input Tray 77 Kit 1 84 Kit 1 73 72 76 Kit 1 86 88 Kit 1 71 85 78 79 82 74 78 83 75 75 Kit 1 Kit 1 80 81 87 Kit 1 89 Kit 1 Figure 8-10 2000-sheet Input Tray Components (1 of 2) 694 Chapter 8 Parts and Diagrams C4229- - HP Mopier 320 | Service Manual - Page 728
Part Number 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 Kit 1 Back Cover Tray Size Labels Tray Size Plate Caster Feed and Separation Rollers Front Cover (with LED window Cover (Label Included) Vertical Transfer Unit (VTU) Hardware Kit RB2-2519-000CN RS5-8611-000CN RB1-6894-000CN XZ9- - HP Mopier 320 | Service Manual - Page 729
Figure 8-11 2000-sheet Input Tray Components (2 of 2) 696 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 730
Input Tray Components (2 of 2) Ref Description Part Number 90 91 92 93 94 95 96 97 98 99 100 101 102 103 Kit 1 Not Shown Not Shown Not Shown Not sheet Input Tray (whole unit) 2K (2000-sheet Input Tray) Deck Hardware Kit Jumper Cable, Long Jumper Cable, Short Power Box (includes bracket clip) Tray - HP Mopier 320 | Service Manual - Page 731
2 x 500-sheet Input Tray Figure 8-12 2 x 500-sheet Input Tray Internal Components 698 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 732
Table 8-12. 2 x 500-sheet Input Tray Internal Components Ref Description Part Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 -2766-000CN RB2-3705-000CN QTY 1 1 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 C4229-90911 Paper-Handling Devices Parts and Diagrams 699 - HP Mopier 320 | Service Manual - Page 733
8-12. 2 x 500-sheet Input Tray Internal Components (continued) Ref Description Part Number 34 Latch 35 2 x 500-sheet Input Tray (whole unit) XZ9-0379-000CN R95-3003-000CN QTY 1 1 Note All screws are included in the Screws Kit, and all shipping locks are included in the Shipping Locks - HP Mopier 320 | Service Manual - Page 734
C4229-90911 Paper-Handling Devices Parts and Diagrams 701 - HP Mopier 320 | Service Manual - Page 735
Output Devices 7-bin Tabletop Mailbox Figure 8-13 7-bin Tabletop Mailbox Internal Components 702 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 736
Part Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 not shown 25 not shown 27 31 32 33 34 35 36 Top Cover Assembly (Upper Guide Sensor PCA Right Cover Assembly Plate, Stopper LED PCA Empty Bin Sensor PCA Support Plate Full Bin and Interlock sensor PCA C-link Cable (80 cm) 7-bin - HP Mopier 320 | Service Manual - Page 737
Table 8-13. 7-bin Tabletop Mailbox Internal Components (continued) Reference Description Part Number not shown Hardware Screws Kit for 7-bin Tabletop Mailbox RY7-5048-000CN QTY 1 Note All screws are included in the Screws Kit. 704 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 738
C4229-90911 Paper-Handling Devices Parts and Diagrams 705 - HP Mopier 320 | Service Manual - Page 739
8-bin Mailbox Figure 8-14 8-bin Mailbox Components (1 of 3) 706 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 740
Table 8-14. 8-bin Mailbox Components (1 of 3) Ref Description Part Number 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Kit 1 Kit 1/1G Kit 3 Kit 3/3B Kit 3/3C Kit 3/3E User LED PCA (with Cable) Adjustable Fixed Caster Attachment Assembly (Rod, Bracket, Cables) Blind Cover Standard Output Bin - HP Mopier 320 | Service Manual - Page 741
Figure 8-15 8-bin Mailbox Components (2 of 3) 708 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 742
Pulley, Small Bottom Hardware Screws Torx, T20, M4x12 Screw Torx, Tapping T10 Caster Screws Repackaging Kit Short C-link Cable adapter (extension)1 C-link Cable 5-bin 8-bin Mailbox to Stapler Unit Part Number C4785-60509 C4785-60506 C4785-60507 C4785-60519 QTY 1 1 1 1 C4785-60521 1 C4785-60513 - HP Mopier 320 | Service Manual - Page 743
Figure 8-16 8-bin Mailbox Components (3 of 3) 710 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 744
Ref Description Part Number 35 36 37 38 39 40 41 Kit 1 Kit 1/1D Kit 1/1E Kit 1/1F Kit 2 Kit 2/2A Kit 2/2B Kit 2/2C Kit 2/2D Kit 2/2E Kit 2/2AF Kit 2/2G Kit 3 Kit 3/3A Not Shown 3 Diagnostic LED PCA (with Cable) Attachment Clip Back Cover Delivery Head Position Motor Input Paper Guide (Nose Piece - HP Mopier 320 | Service Manual - Page 745
Finisher 7 4 3 9 8 1 8 2 5 6 Figure 8-17 Stapler Internal Components 712 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 746
: Plastic staple cover; scan bar (shown) bin full sensor, actuator, and flag (not shown) Kit: T10 Torx screws (10) C-link Cable (97 cm) Mailbox with Stapler Packaging Part Number C4787-60500 C4787-69500 (ex.) C3766-60501 C3766-60503 C4787-60501 C3766-60505 C3766-60506 C3766-60507 C3766-60508 C3766 - HP Mopier 320 | Service Manual - Page 747
Parts List (Mopier and Paper Handling Devices) Table 8-18. Alphabetical Parts List Description 2 x 500-sheet Input Tray (Tray 4 and 5)/C4236A Part Number PCB Assembly, DC Controller PCB (exchange) Assembly, Laser Scanner Assembly, Laser Scanner (exchange) Assembly, MP Tray (Tray 1) Assembly, - HP Mopier 320 | Service Manual - Page 748
Alphabetical Parts List (continued) Description Part Number Attachment Stapler) Cable, Fan 1 Cable, Fuser 1 Cable, Fuser 2 Cable, Paper Pickup Cable, Registration Cable, Scanner Motor Cable, Sensor Cable, Tray 691) C4229-90911 Alphabetical Parts List (Mopier and Paper Handling Devices) 715 - HP Mopier 320 | Service Manual - Page 749
Table 8-18. Alphabetical Parts List (continued) Description Part Number Compression Spring, Front Compression Spring, Rear Sensor PCA Face-up Solenoid Assembly Fan, FM1/Low Voltage Power Supply Fan, FM2/Laser Scanner Fan, FM3/ Formatter Fan, FM4/Delivery Assembly RS6-2072-000CN RS6-2073-000CN RA2 - HP Mopier 320 | Service Manual - Page 750
Cover (with LED window) Front Door ( Fuser Lock Lever-Left Fuser Lock Lever-Right Fusing Assembly, 110V Fusing Assembly, 220V Fusing Assembly, 110V (ex.) Fusing Assembly, 220V (ex.) Gear, 20T Guide, Front Guide, Rail Guide, Rear Guide, Slide Guides Parts List (Mopier and Paper Handling Devices) 717 - HP Mopier 320 | Service Manual - Page 751
Part Number Handle Latch Hardware RA2-2512-000CN C4785-60521 Hardware Kit Hardware Screws Kit for 7-bin Tabletop Mailbox Head Assembly (with Metal Tape) High-Voltage Power Supply Hinge Plate Hinge, Stopper Hinges, Set of Holder Size PCA Holder, Damper-Front Holder, Damper-Rear Input Paper Guide - HP Mopier 320 | Service Manual - Page 752
Table 8-18. Alphabetical Parts List (continued) Description Part Number Main Cable, 2 x 500-sheet Input Tray RG5-4440-000CN Main Motor RH7-5219-000CN Main Motor Cable RG5-4386-000CN Maintenance Kit, 100-120V/C3914A C3914-69001 (ex.) Maintenance Kit, 220-240V/C3915A C3915-69001 (ex.) - HP Mopier 320 | Service Manual - Page 753
Table 8-18. Alphabetical Parts List (continued) Description Part Number Paper Deck Drive Assembly, 2 x 500 Bushing RA2-2439-000CN Plastic Parts C4785-60519 Plate (Motor Cover) Plate Paper Limit Back Plate Paper Limit Middle Plate Paper Reference Front Plate, Guide-Upper Plate, Stopper RA2- - HP Mopier 320 | Service Manual - Page 754
Parts List (continued) Description Part Number Printer Drive Assembly RG5-4365-000CN Rail Assembly RA2-3842-000CN Registration Assembly RG5-4303-000CN Release, Arm RB1-6446-000CN Repackaging Kit 8-7 (page 691) C4229-90911 Alphabetical Parts List (Mopier and Paper Handling Devices) 721 - HP Mopier 320 | Service Manual - Page 755
Table 8-18. Alphabetical Parts List (continued) Description Part Number Shield, Formatter Shield, Plate Shipping Lock Kit for 8-bin Mailbox Stopper, CG Stopper, Rail Stopper, Rail Storage Paper Tray Support Plate Tension Spring Toner Cartridge/C4182X Top Cover, 8-bin Mailbox Top Cover (Includes - HP Mopier 320 | Service Manual - Page 756
Part Number Top Cover (Label Included), 2000-sheet Input Tray RG5-2644-000CN Top Cover Assembly (Engine) RG5-4360-000CN Top Cover Assembly, stapler C3766-60501 Top Cover Assembly (Upper Guide), 7-bin Tabletop RG1-3838-000CN Mailbox Transfer Guide -000CN RG5-4021-000CN User LED PCA (with Cable - HP Mopier 320 | Service Manual - Page 757
Parts List (Mopier and Paper Handling Devices) Table 8-19. Numerical Parts List Part Number Description 5041-9238 5182-5899 C3762-60500 C3763-60500 C3763-60502 Stapler Cartridges (3-pack)/C3772A Toner Cartridge/C4182X Packaging Kit, Printer EIO Coverplate Packaging Kit, duplexer Packaging Kit - HP Mopier 320 | Service Manual - Page 758
Part Number Description C3914-69001 (ex.) C3915-69001 (ex.) C4107-67901 C4107-69001 (ex.) C4214-40029 C4214-40030 C4214-40031 C4214-40032 C4214-40041 C4214-40042 C4214-69001 (ex.) C4214-69003 (ex.) C4214-69004 (ex.) C4214-69007 (ex.) C4214-69008 (ex.) C4781-60500 Maintenance Kit Laser Scanner ( - HP Mopier 320 | Service Manual - Page 759
Table 8-19. Numerical Parts List (continued) Part Number Description Table No. and Page C4785-60506 707) Attachment Clip Table 8-16 (page 711) Repackaging Kit Table 8-15 (page 709) 3 Diagnostic LED PCA (with Cable) Table 8-16 (page 711) User LED PCA (with Cable) Table 8-14 (page 707) - HP Mopier 320 | Service Manual - Page 760
Parts List (continued) Part Number Support Plate Bushing Handle Latch Spring Tension Plate, Stopper Cover Latch Plate (Motor Cover) Rail Assembly Sensor Arm Spring Sensor Arm PS1 Foot Stopper, CG Transfer Guide Bushing Arm-Pressure-front Release Parts List (Mopier and Paper Handling Devices) 727 - HP Mopier 320 | Service Manual - Page 761
Table 8-19. Numerical Parts List (continued) Part Number Description RB1-6491-000CN Face-up Bin (engine , Sensor Arm Plate, Guide-Upper Fuser Lock Lever-Right Fuser Lock Lever-Left Paper Sensing Lever Paper Height Lever Cover, Internal Tray Guides, Interface Guide, Slide Guide, Rail Stopper, Rail - HP Mopier 320 | Service Manual - Page 762
Parts List (continued) Part Number Table 8-6 (page 689) Paper Size Guide (Trays 2 and 3) Table 8-1 699) Front Cover (with LED window) Table 8-10 (page 695) Table 8-3 (page 683) Transfer Guide Table 8-3 (page 683) (page 691) Table 8-12 (page 699) Guide, Rear Table 8-4 (page 685) Front Top - HP Mopier 320 | Service Manual - Page 763
Parts List (continued) Part Number rollers) Table 8-13 (page 703) Top Cover Assembly (Upper Guide), 7-bin Tabletop Table 8-13 (page 703) Mailbox Right Cover 8-12 (page 699) PCB, Switch/Sensor Table 8-8 (page 692) Cable, Fuser 2 Table 8-6 (page 689) Cable, Sensor Table 8-7 (page 691) PCA - HP Mopier 320 | Service Manual - Page 764
Table 8-19. Numerical Parts List (continued) Part Number Description Table No. and Page RG5-3845 (page 683) Table 8-7 (page 691) Assembly, Paper Pickup Table 8-7 (page 691) Assembly, Laser Scanner Table 8-5 (page 687) C4229-90911 Numerical Parts List (Mopier and Paper Handling Devices) 731 - HP Mopier 320 | Service Manual - Page 765
Table 8-19. Numerical Parts List (continued) Part Number Description Table No. and Page Printer Drive Assembly Table 8-3 (page 683) Assembly, DC Controller PCB Table 8-8 (page 692) Laser and Control Panel Cable Table 8-5 (page 687) Cable, Scanner Motor Table 8-5 (page 687) Cable, Fuser - HP Mopier 320 | Service Manual - Page 766
) Part Number Description RS5-8605-000CN RS5-8611-000CN Paper Size Guide Label (Trays 2 and 3) Tray Size Labels RS5-8676-000CN RS6-2072-000CN RS6-2073-000CN RY7-5044-000CN Label, Operation Compression Spring, Front Compression Spring, Rear 2K (2000-sheet Input Tray) Deck Hardware Kit RY7 - HP Mopier 320 | Service Manual - Page 767
734 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 768
HP Digital Copy 320 Parts and Diagrams Figure 8-18 Assembly Location Diagram 1 Covers 2 Flatbed 3 Glass Plate Assembly 4 Power Supply and Main Board Tray 5 Carrier Unit 6 ADF Unit 7 Optical Unit 8 Document Cover Assembly C4229-90911 HP Digital Copy 320 Parts and Diagrams 735 - HP Mopier 320 | Service Manual - Page 769
Figure 8-19 Covers 736 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 770
Cover Front Panel Bracket Front Panel Frame Ground Spring Front Panel Front Panel Frame Ground Plate Front Panel Cable Clamp Part Number PA03002-C107FJ PA03002-C106FJ PA03002-C201FJ PA03002-C121FJ PA03002-C263FJ PA03002-C264FJ PA03002-C257FJ PA03002-C266FJ 9000288TF PA03002-C272FJ PA03002-C273FJ - HP Mopier 320 | Service Manual - Page 771
Coil Spring Carrier Unit Protector Rubber Foot Carrier Ribbon Cable Protector Control PCA Protector Junction PCA Cover 738 Chapter 8 Parts and Diagrams Part Number PA03002-C205FJ PA03002-C116FJ PA03002-C214FJ PA03002-C212FJ PA03002-C211FJ PA03002-C210FJ PA03002-C213FJ PA03002-C209FJ PA03002-C216FJ - HP Mopier 320 | Service Manual - Page 772
Cable Cover 220 Carrier Flex Cable 221 Home Position Sensor 222 Carrier Stopper (shipping lock) 223 Frame Ground Spring 1 Part Number PA03002-C103FJ PA03002-C262FJ PA03002-C125FJ PA03002-C270FJ PA03002-C204FJ PA03002-C207FJ PA03002-C124FJ PA03002-C208FJ QTY 1 1 1 1 1 1 1 1 C4229-90911 - HP Mopier 320 | Service Manual - Page 773
Power Supply Control PCA (FJ) Copy Processor Card Cage Back PCA Board (CP mate) DC Cable PS to Main RFI Cover CCD Cable 740 Chapter 8 Parts and Diagrams Part Number PA03002-C219FJ PA03002-C223FJ PA03002-C222FJ PA03002-C224FJ PA03002-C225FJ PA03002-C220FJ PA03002-C118FJ PA03002-C101FJ PA03002 - HP Mopier 320 | Service Manual - Page 774
Table 8-22. Glass Plate and PCA Assembly (continued) Ref Description Part Number 315 Copy Processor Card 316 Copy Connect Cable PM-3700 8120-8749 QTY 1 1 C4229-90911 HP Digital Copy 320 Parts and Diagrams 741 - HP Mopier 320 | Service Manual - Page 775
Figure 8-22 Carrier Unit 742 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 776
-1 401-2 401-3 401-4 401-5 Carrier Unit Lower Lamp (front side) Carrier Unit Lamp PCA Carrier Rail Bushing Carrier Unit Dust Cover Carrier Unit Lubrication Felt Part Number PA03002-C113FJ PA03002-C114FJ PA03002-C251FJ PA03002-C206FJ PA03002-C256FJ PA03002-C259FJ QTY 1 1 1 1 1 1 C4229-90911 - HP Mopier 320 | Service Manual - Page 777
Unit LED Assembly (includes cable) Key Washer ADF Belt Bearing for Feed Roller ADF Latch Lever Rear 744 Chapter 8 Parts and Diagrams Part Number PA03002-C242FJ PA03002-C245FJ PA03002-C233FJ PA03002-C227FJ PA03002-C230FJ PA03002-C244FJ PA03002-C240FJ PA03002-C109FJ PA03002-C126FJ PA03002-C241FJ - HP Mopier 320 | Service Manual - Page 778
Pick Roller Pick Roller Clutch/Gear Thumb Screws (paper guide) (screws for Pick Roller Cover) Part Number PA03002-C232FJ PA03002-C231FJ PA03002-C238FJ PA03002-C236FJ PA03002 -C250FJ PA03002-C123FJ QTY 2 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 1 2 C4229-90911 HP Digital Copy 320 Parts and Diagrams 745 - HP Mopier 320 | Service Manual - Page 779
Figure 8-24 Optical Unit Table 8-25. Optical Unit Ref 501 601 601-1 601-2 Description ADF Unit Optical Unit Upper Lamp (back side) ADF Lamp PCA Part Number PA03002-C108FJ PA03002-C117FJ PA03002-C115FJ PA03002-C252FJ QTY 1 1 1 1 746 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 780
26. Document Cover Assembly Ref Description 701 701-1 701-2 701-3 FB Cover Assembly Document Holding Pad Rubber Stop, Document Cover Paper Chute Flip Out Part Number PA03002-C104FJ PA03002-C105FJ PA03002-C226FJ PA03002-C260FJ QTY 1 1 1 1 C4229-90911 HP Digital Copy 320 Parts and Diagrams 747 - HP Mopier 320 | Service Manual - Page 781
(1 of 4) Ref A B C D BC Description B1 8 mm 2.5 mm 8 mm 3 mm TP Screw m3 x 8 B2 8 mm 2.5 mm 6 mm 3 mm TP Screw m3 x 6 Part Number Qty in kit PA03002-C282FJ 20 PA03002-C281FJ 20 Figure 8-27 A B Screws (2 of 4) Table 8-28. Screws (2 of 4) Ref A B C D D C Description B3 10 mm 3.2 mm - HP Mopier 320 | Service Manual - Page 782
20 B C D A Figure 8-29 Screws (4 of 4) Table 8-30. Screws (4 of 4) Ref A B C D Description Part Number Qty in kit B20 7 mm B21 9 mm B22 5 mm not shown not 13 shown 3 mm 4 mm 2 mm 5.5 2.6 mm 0.6 for Document Cover CA03002-C290 20 C4229-90911 HP Digital Copy 320 Parts and Diagrams 749 - HP Mopier 320 | Service Manual - Page 783
mate) Bearing for Feed Roller Brass Bushing for Pick Roller Calibration Target Kit Carrier Belt Tension Pulley Carrier Flex Cable Carrier Rail Carrier Rail Bushing Carrier Tension Pulley Spacer Carrier Tension Pulley Spring Part Number PA03002-C111FJ PA03002-C228FJ PA03002-C106FJ PA03002-C252FJ - HP Mopier 320 | Service Manual - Page 784
List (continued) Description Part Number Carrier Unit Carrier Unit Dust Cover Carrier Unit Lamp PCA Carrier Unit Lubrication Felt Carrier Unit Protector CCD Cable Control PCA (FJ) Control PCA Protector Copy Connect Cable Copy Processor Card Copy Processor Card Cage DC Cable PS to Main Document - HP Mopier 320 | Service Manual - Page 785
Table 8-31. Alphabetical Parts List (continued) Description Part Number Home Position Sensor Idle Roller 6 Machine Screw w/washer m3 x 8 Machine Screw w/washer m4 x 8 Main/PS Cover Bracket Maintenance Kit: see Pick Roller Assembly and Separation Pad Assembly Optical Unit Optical Unit Tie Down - HP Mopier 320 | Service Manual - Page 786
Table 8-31. Alphabetical Parts List (continued) Description Part Number Reduction Gear Retainer Ring ADF Lock Bearing (20pcs) RFI Cover Rubber Foot Rubber Stop, Document Cover Sensor Unit Assembly Separation Pad Assembly Thumb Screws (paper guide) (screws for Pick Roller Cover) Top of Form Sensor - HP Mopier 320 | Service Manual - Page 787
Copy Module) Table 8-32. Numerical Parts List Part Number Description 8120-8749 9000288TF PA03002-C101FJ (CP mate) Pick Roller Assembly Output Tray Assembly Separation Pad Assembly Thumb Screws (paper guide) (screws for Pick Roller Cover) Carrier Stopper (shipping lock) Front Panel Cable LED - HP Mopier 320 | Service Manual - Page 788
Table 8-32. Numerical Parts List (continued) Part Number Description PA03002-C202FJ PA03002-C203FJ PA03002-C204FJ PA03002-C231FJ PA03002-C232FJ PA03002-C233FJ PA03002-C234FJ PA03002-C235FJ RFI Cover DC Cable PS to Main Carrier Flex Cable Carrier Rail Carrier Rail Bushing Home Position Sensor - HP Mopier 320 | Service Manual - Page 789
Table 8-32. Numerical Parts List (continued) Part Number Description PA03002-C236FJ PA03002-C237FJ PA03002-C238FJ Copy Processor Card Cage Carrier Unit Lubrication Felt Paper Chute Flip Out Calibration Target Kit Carrier Ribbon Cable Ferrite Bead Output Tray Flip-out Panel Cover Bearing for Feed - HP Mopier 320 | Service Manual - Page 790
Table 8-32. Numerical Parts List (continued) Part Number Description PA03002-C270FJ PA03002-C272FJ PA03002-C273FJ PA03002-C281FJ PA03002-C282FJ PA03002-C283FJ PA03002- (page 748) Table 8-28 (page 748) Table 8-29 (page 749) Table 8-22 (page 740) C4229-90911 Numerical Parts List (Copy Module) 757 - HP Mopier 320 | Service Manual - Page 791
758 Chapter 8 Parts and Diagrams C4229-90911 - HP Mopier 320 | Service Manual - Page 792
orientation 315 paper deck drive assembly 331 paper paths and components 160 parts and diagrams 698 pickup and feed system 162 pickup assembly 329 power 51 stand-alone running test 617 switches 156 tension springs 310 troubleshooting 528, 529 verifying installation 589 vertical transfer unit (VTU) - HP Mopier 320 | Service Manual - Page 793
components 164 parts and diagrams 22 input paper guide 396 interlock switch Mopier) 218 AC power distribution 132 troubleshooting 534 accessories locations 23 ordering 24 see also paper-handling devices user installable 204 verifying installation 589 acoustic emissions 54 ADF (HP Digital Copy 320 - HP Mopier 320 | Service Manual - Page 794
2000-sheet input tray 312 8-bin mailbox 414 cleaning Mopier and accessories 112 spilled toner 114 toner cartridge drum 142 cleaning (HP Digital Copy 320) 120 clutches 2000-sheet input tray 156 diagram 640 drive signals 137 locations 150 cold reset paper size 61, 85, 88 performing 62 collator mode - HP Mopier 320 | Service Manual - Page 795
power 131 declaration of conformity HP Digital Copy 320 40 HP Mopier 320 39 default settings control printer right lower 231 downloading firmware (HP Digital Copy 320) 108 draft mode, see EconoMode drive assembly (2000-sheet input tray) 291 driver overriding control panel settings 60 troubleshooting - HP Mopier 320 | Service Manual - Page 796
paper guide 396 interlock error messages, see messages ESD precautions 202 event log clearing 85 troubleshooting 538 using 538 exchange program 513 exhaust fan 1 (laser/scanner scanner) 234 fan 2 (lvps) 236 fan 3 (formatter) 237 fan 4 (delivery unit) 238 fan 5 (tray 1 intake) 239 HP Digital Copy 320 - HP Mopier 320 | Service Manual - Page 797
HP ASAP (Automated Support Access Program) 32 HP Digital Copy 320 ADF belt 484 ADF cover 452 ADF duplex operation 194 ADF lamp 479 ADF lamp PCA 477 ADF latch cap 451 ADF motor unit 483 ADF simplex operation 193 ADF unit 487 alphabetical parts list 750 assembly locations 735 back PCA 474 boot errors - HP Mopier 320 | Service Manual - Page 798
(Fax Information Retrieval Support Technology) 32 HP JetDirect print server card, see EIO cards HP JetDirect Print Server Software Installation Guide 28 HP LaserJet Printer Family Paper Specification Guide 28 HP reseller sales and service support 33 HP resource manager 107 HP support line 512 HTSC - HP Mopier 320 | Service Manual - Page 799
troubleshooting 523 identification 22 image formation block diagram 139 developing 146 fusing 149 system 139 transferring 148 writing 144 image path 196 image quality HP Digital Copy 320 661 Mopier printer 3 status 89 verifying installation 589 laser statement for Finland 43 laser/scanner cable kit ( - HP Mopier 320 | Service Manual - Page 800
564 HP Digital Copy 320 654 paper handling controller 580 stapler 576 metal tape and housing assembly (8-bin mailbox) 398 minus key 59 model number 22 monthly usage 3 Mopier communication 198 dimensions 47, 51, 52 electrical specifications 53 features 2 paper paths and components 150 part locations - HP Mopier 320 | Service Manual - Page 801
512, 674 PCL fonts 3 memory requirements 31 PCL 5/PJL Technical Reference Documentation Package 28 PCL 5e and PCL 6 3 personalities, see languages phone numbers ordering parts 512 technical assistance 32 PhoneNET cable 27 photosensitive drum 141 pick roller assembly (HP Digital Copy 320) 441 pickup - HP Mopier 320 | Service Manual - Page 802
print quality cleaning Mopier 112 menu 70 troubleshooting 597 print settings density adjustment 133 speed 2 printer stand (7-bin tabletop mailbox) dimensions and weight 52 ordering 25 printer, see Mopier printing menu 72 printing supplies 26 product ID (HP Mopier 320) 192 PS, see PostScript Level - HP Mopier 320 | Service Manual - Page 803
and components 164 parts and diagrams 702 power HP Digital Copy 320) 445 slides, see transparencies SME, see Support Materials Europe smeared toner 603 SMO, see Support Materials Organization solenoids 7-bin tabletop mailbox flipper 380 reversing mechanism 379 diagram 640 face-up assembly (printer - HP Mopier 320 | Service Manual - Page 804
tray) 335 troubleshooting c-link cables 615 HP Digital Copy 320 651 image defects 599 image quality 597 interface 525 paper curl 533 paper jams 581, 582, 585 paper-handling devices 617 power-on 534 print quality 597 printer stops/hangs 530 process 515 toner components 160 parts and diagrams - HP Mopier 320 | Service Manual - Page 805
51 stand-alone running test 617 switches 156 tension springs 310 troubleshooting 528, 529 verifying installation 589 vertical transfer unit (VTU) stapler 646 printer, see foldout pages world wide web technical assistance 33 Y y power cord (installing) 436 U upper cover (HP Digital Copy 320) 462 - HP Mopier 320 | Service Manual - Page 806
- HP Mopier 320 | Service Manual - Page 807
- HP Mopier 320 | Service Manual - Page 808
- HP Mopier 320 | Service Manual - Page 809
Screws Use the table on the other side of this page to keep track of screws as you remove and replace parts on the HP Digital Copy 320. 1 Remove this page from the manual. 2 Tape an ice cube tray or other 14-compartment container over the blank squares. Place screws in the compartment corresponding - HP Mopier 320 | Service Manual - Page 810
Pick Roller Cover 2 Thumb Screws Pick Roller 4 Brass Bushings Flat Bed Cover Assembly 1 Thumb Screw ADF Latch Cap and 1 screw ADF Cover 2 Screws Front Panel 1 screw Panel Cover 2 Screws Upper Cover 4 Screws Cable Grounding Clamp & Cable Protector 3 Screws Front Panel Brackets 3 Brass - HP Mopier 320 | Service Manual - Page 811
Screws Use the table on the other side of this page to keep track of screws as you remove and replace parts on the HP Digital Copy 320. 1 Remove this page from the manual. 2 Tape an ice cube tray or other 14-compartment container over the blank squares. Place screws in the compartment corresponding - HP Mopier 320 | Service Manual - Page 812
Optical Unit Tie-down ADF Lamp and 1 Screw 2 Screws Sensor Unit Assembly ADF Motor Unit 4 Screws 2 Screws LED Assembly PCA ADF Unit 3 Screws 4 Screws Front Panel Frame Ground Spring 2 Screws Output Tray Brackets Glass Plate Assembly Carrier Unit Lamp and Screws (1 each) 2 Screws 1 Screw - HP Mopier 320 | Service Manual - Page 813
Copyright© 1998 Hewlett-Packard Co. Printed in USA Manual Part No. C4229-90911 Printed on at least 50% Total Recycled Fiber with at least 10% Post-Consumer Paper *C4229-90911* *C4229-90911* C4229-90911
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
-
277
-
278
-
279
-
280
-
281
-
282
-
283
-
284
-
285
-
286
-
287
-
288
-
289
-
290
-
291
-
292
-
293
-
294
-
295
-
296
-
297
-
298
-
299
-
300
-
301
-
302
-
303
-
304
-
305
-
306
-
307
-
308
-
309
-
310
-
311
-
312
-
313
-
314
-
315
-
316
-
317
-
318
-
319
-
320
-
321
-
322
-
323
-
324
-
325
-
326
-
327
-
328
-
329
-
330
-
331
-
332
-
333
-
334
-
335
-
336
-
337
-
338
-
339
-
340
-
341
-
342
-
343
-
344
-
345
-
346
-
347
-
348
-
349
-
350
-
351
-
352
-
353
-
354
-
355
-
356
-
357
-
358
-
359
-
360
-
361
-
362
-
363
-
364
-
365
-
366
-
367
-
368
-
369
-
370
-
371
-
372
-
373
-
374
-
375
-
376
-
377
-
378
-
379
-
380
-
381
-
382
-
383
-
384
-
385
-
386
-
387
-
388
-
389
-
390
-
391
-
392
-
393
-
394
-
395
-
396
-
397
-
398
-
399
-
400
-
401
-
402
-
403
-
404
-
405
-
406
-
407
-
408
-
409
-
410
-
411
-
412
-
413
-
414
-
415
-
416
-
417
-
418
-
419
-
420
-
421
-
422
-
423
-
424
-
425
-
426
-
427
-
428
-
429
-
430
-
431
-
432
-
433
-
434
-
435
-
436
-
437
-
438
-
439
-
440
-
441
-
442
-
443
-
444
-
445
-
446
-
447
-
448
-
449
-
450
-
451
-
452
-
453
-
454
-
455
-
456
-
457
-
458
-
459
-
460
-
461
-
462
-
463
-
464
-
465
-
466
-
467
-
468
-
469
-
470
-
471
-
472
-
473
-
474
-
475
-
476
-
477
-
478
-
479
-
480
-
481
-
482
-
483
-
484
-
485
-
486
-
487
-
488
-
489
-
490
-
491
-
492
-
493
-
494
-
495
-
496
-
497
-
498
-
499
-
500
-
501
-
502
-
503
-
504
-
505
-
506
-
507
-
508
-
509
-
510
-
511
-
512
-
513
-
514
-
515
-
516
-
517
-
518
-
519
-
520
-
521
-
522
-
523
-
524
-
525
-
526
-
527
-
528
-
529
-
530
-
531
-
532
-
533
-
534
-
535
-
536
-
537
-
538
-
539
-
540
-
541
-
542
-
543
-
544
-
545
-
546
-
547
-
548
-
549
-
550
-
551
-
552
-
553
-
554
-
555
-
556
-
557
-
558
-
559
-
560
-
561
-
562
-
563
-
564
-
565
-
566
-
567
-
568
-
569
-
570
-
571
-
572
-
573
-
574
-
575
-
576
-
577
-
578
-
579
-
580
-
581
-
582
-
583
-
584
-
585
-
586
-
587
-
588
-
589
-
590
-
591
-
592
-
593
-
594
-
595
-
596
-
597
-
598
-
599
-
600
-
601
-
602
-
603
-
604
-
605
-
606
-
607
-
608
-
609
-
610
-
611
-
612
-
613
-
614
-
615
-
616
-
617
-
618
-
619
-
620
-
621
-
622
-
623
-
624
-
625
-
626
-
627
-
628
-
629
-
630
-
631
-
632
-
633
-
634
-
635
-
636
-
637
-
638
-
639
-
640
-
641
-
642
-
643
-
644
-
645
-
646
-
647
-
648
-
649
-
650
-
651
-
652
-
653
-
654
-
655
-
656
-
657
-
658
-
659
-
660
-
661
-
662
-
663
-
664
-
665
-
666
-
667
-
668
-
669
-
670
-
671
-
672
-
673
-
674
-
675
-
676
-
677
-
678
-
679
-
680
-
681
-
682
-
683
-
684
-
685
-
686
-
687
-
688
-
689
-
690
-
691
-
692
-
693
-
694
-
695
-
696
-
697
-
698
-
699
-
700
-
701
-
702
-
703
-
704
-
705
-
706
-
707
-
708
-
709
-
710
-
711
-
712
-
713
-
714
-
715
-
716
-
717
-
718
-
719
-
720
-
721
-
722
-
723
-
724
-
725
-
726
-
727
-
728
-
729
-
730
-
731
-
732
-
733
-
734
-
735
-
736
-
737
-
738
-
739
-
740
-
741
-
742
-
743
-
744
-
745
-
746
-
747
-
748
-
749
-
750
-
751
-
752
-
753
-
754
-
755
-
756
-
757
-
758
-
759
-
760
-
761
-
762
-
763
-
764
-
765
-
766
-
767
-
768
-
769
-
770
-
771
-
772
-
773
-
774
-
775
-
776
-
777
-
778
-
779
-
780
-
781
-
782
-
783
-
784
-
785
-
786
-
787
-
788
-
789
-
790
-
791
-
792
-
793
-
794
-
795
-
796
-
797
-
798
-
799
-
800
-
801
-
802
-
803
-
804
-
805
-
806
-
807
-
808
-
809
-
810
-
811
-
812
-
813
 |
 |
English
HP Mopier 320 System
Service Manual
HP Mopier 320 System
Service Manual