HP Mopier 320 Service Manual - Page 563
Replace the 8-bin Mailbox External Power Supply., Replace the 8-bin Mailbox Controller.
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3 Run a paper path test from Tray 4 or 5. If the test is successful, the paper size detection switches may have failed or an incorrect size is specified in the application software. 4 Replace the Paper Handling Controller if it is not shown on the Configuration Page. 5 Verify that the C-link cables are connected as shown in figure 7-7 on page 523. 6 Reseat the C-link Cable, and inspect for pushed in pins. 7 Replace the C-link Cable. 8 Replace the 2000-sheet or 2 x 500-sheet Input Tray Controller PCA. Jams when printing envelopes, transparencies, or labels to the 8-bin Mailbox or 5-bin Mailbox with Stapler. The 8-bin Mailbox does not support these media. Direct these media to the Face-up Bin (top bin of the 8-bin Mailbox). Stops printing and hangs on certain jobs. 1 Remove any non-HP Memory DIMMs and retry. 2 Set to 300 DPI and retry. Top 2/3 of portrait page is lighter. 1 Replace the Toner Cartridge and retry. 2 Replace the Transfer Guide. Will not print to Mailbox. 1 Print the Configuration Page. Make sure that the Paper Handling Controller, 2000-sheet Input Tray, and 8-bin Mailbox are listed in the Paper Handling Options section. 2 Replace the Paper Handling Controller if it is not shown on the Configuration Page. 3 Inspect the C-link Cables for pushed out pins. 4 Replace the C-link Cables. 5 Connect the 8-bin Mailbox directly to the printer. If it is now recognized on the Configuration Page, replace the 2000-sheet Input Tray Controller. 6 Replace the 8-bin Mailbox Controller. 7 Replace the 8-bin Mailbox External Power Supply. 8 Replace the entire 8-bin Mailbox. 530 Chapter 7 Troubleshooting C4229-90911