HP Nw9440 HP Compaq nx9420 and nw9440 Notebook PC - Getting Started - Enhanced - Page 37

Troubleshooting ❏ The device, especially if it is an older one, is compatible with your operating system. For compatibility information, refer to the Web site of the device manufacturer. ❏ The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on the Web site of the device manufacturer. For more information about updating drivers, select Start > Help and Support. Is the home wireless network connection not working? If a home wireless network connection is not working as expected: ■ Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on. ■ Be sure that the computer wireless antennae are free from obstructions. ■ Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on. ■ Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on. ■ Disconnect and then reconnect all cables, and turn the power off and then back on. ✎ For information on setting up a home wireless network connection, refer to http://www.hp.com/go/techcenter/wireless (English only). 3-6 Getting Started