HP Nx7400 HP Compaq nx7400 Notebook PC - Getting Started - Enhanced for Acce - Page 4

Troubleshooting, A Notebook tour, B Connect to the Internet from your home

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Contents 3 Troubleshooting Troubleshooting resources 3-1 Quick troubleshooting 3-2 The computer is unable to start up 3-2 The computer screen is blank 3-3 Software is functioning abnormally 3-4 The computer is turned on but not responding . . . . . 3-5 The computer is unusually warm 3-6 An external device is not working 3-7 The home wireless network connection is not working 3-8 Help and Support Center 3-9 Customer Care 3-10 Prepare to contact Customer Care 3-10 Contact Customer Care by e-mail or telephone. . . . 3-11 A Notebook tour Top components A-2 Keys A-3 Pointing devices A-4 Front components A-5 Rear components A-5 Right-side components A-6 Left-side components A-7 Bottom components A-8 B Connect to the Internet from your home Choose an ISP B-1 Use the New Connection Wizard B-2 Choose the type of Internet connection B-3 iv Getting Started

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Contents
3Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
The computer is unable to start up. . . . . . . . . . . . . . . 3–2
The computer screen is blank . . . . . . . . . . . . . . . . . . 3–3
Software is functioning abnormally . . . . . . . . . . . . . 3–4
The computer is turned on but not responding . . . . . 3–5
The computer is unusually warm. . . . . . . . . . . . . . . . 3–6
An external device is not working . . . . . . . . . . . . . . . 3–7
The home wireless network connection is
not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Prepare to contact Customer Care . . . . . . . . . . . . . . 3–10
Contact Customer Care by e-mail or telephone. . . . 3–11
A Notebook tour
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . A–6
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8
B Connect to the Internet from your home
Choose an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Use the New Connection Wizard . . . . . . . . . . . . . . . B–2
Choose the type of Internet connection . . . . . . . . . . . . . . B–3
Getting Started
iv