HP OfficeJet Pro 8020 User Guide - Page 142
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9 Solve a problem The information in this section suggests solutions to common problems. If your printer is not operating correctly and these suggestions did not solve your problem, try using one of the support services listed in HP support to obtain assistance. This section contains the following topics: ● Get help with HP online troubleshooting ● Get help from the printer control panel ● Get help from the HP Smart app ● Get help in this guide ● Understand printer reports ● Solve problems using Web Services ● Maintain the printer ● Restore original factory defaults and settings ● HP support 136 Chapter 9 Solve a problem ENWW
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9
Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the support services listed in
HP
support
to obtain assistance.
This section contains the following topics:
●
Get help with HP online troubleshooting
●
Get help from the printer control panel
●
Get help from the HP Smart app
●
Get help in this guide
●
Understand printer reports
●
Solve problems using Web Services
●
Maintain the printer
●
Restore original factory defaults and settings
●
HP support
136
Chapter 9
Solve a problem
ENWW