HP Pavilion a1000 Warranty and Support Guide: In Home - Page 2
Don't Forget to Register, Where to Get Help, Where Is My PC, Documentation?, Software Support - drivers
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Don't Forget to Register! Click "Register with HP" on your desktop or go to: http://www.register.hp.com NOTE: You can view your PC product number, model number, and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Registration is quick, easy and offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. • The HP newsgram - our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: http://www.subscription.support.hp.com Where to Get Help HP offers a wide variety of service and support options, which are available around the clock for HP customers with products that are either in or out of warranty. Options to use when you need help: 1 Check the setup poster and product documentation for help with setting up and using your PC. 2 Use the support tools right on your PC. Help & Support Center for help with hardware and software questions. Click Start and then click Help and Support. PC Tune-up and Repair for tools to keep your PC running smoothly. Click Start, All Programs, PC Help & Tools. SW Repair Wizard guides you through options to resolve software issues. Click Start, All Programs, PC Help & Tools. 3 HP Customer Care Web support. For product information, driver updates, troubleshooting, support alerts and important security information, go to: http://www.hp.com/support 2 4 Chat online with a qualified support specialist, using HP Real-time Chat. Available 24 x 7 through the Help & Support Center on your PC. 5 If you have not solved the problem, call HP Total Care, toll free by phone 24 hours a day, seven days a week in English, Spanish (U.S. only) and French (CA only) at 1-800-474-6836 (1-800-HP invent) (U.S. & Canada) Or 1-905-206-4663 (local to Mississauga) When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period. Where Is My PC Documentation? Documentation is on your PC. Click the documentation icon on your desktop, or click Start, All Programs, and click Documentation. Documentation is also available at http://www.hp.com/support, on the support page for your model. Software Support America Online U.S.: 1-888-346-3704 - Canada: 1-888-265-4357 http://www.aol.com Apple iTunes http://www.apple.com AT&T WorldNet 1-800-400-1447 - http://www.att.net CompuServe 2000 1-800-944-9871 - http://www.compuserve.com Corel http://www3.corel.com Detto Technologies 1-866-338-8663 - http://www.detto.com Disney's Blast Online 1-972-389-3970 - http://www.disney.com EarthLink Dial-up customer service: 1-800-890-6356 Dial-up technical support: 1-800-890-5128 DSL customer service and technical support: 1-888-829-8466 - http://www.earthlink.net InterVideo 510-651-0888 - http://www.intervideo.com