HP Pavilion dv2000 Remote Control (Select Models Only) - Windows Vista and XP - Page 11

Troubleshooting the remote control - problems

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4 Troubleshooting the remote control Refer to the following table for help in troubleshooting remote control problems. Problem My remote control is not working. Possible solution ● Be sure that you have a clear line of sight from the remote control to the IR port on the computer or expansion product. ● Be sure that you are within range of the IR port on the computer or expansion product. ● Be sure that the battery is properly installed and has a charge. Replace the battery if necessary. ● Be sure that you are using the remote control with a supported computer or expansion product. ENWW 7

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4
Troubleshooting the remote control
Refer to the following table for help in troubleshooting remote control problems.
Problem
Possible solution
My remote control is not working.
●
Be sure that you have a clear line of sight from the remote control to the IR
port on the computer or expansion product.
●
Be sure that you are within range of the IR port on the computer or
expansion product.
●
Be sure that the battery is properly installed and has a charge. Replace the
battery if necessary.
●
Be sure that you are using the remote control with a supported computer
or expansion product.
ENWW
7