HP Pavilion g6-2200 HP Pavilion g6 Notebook PC Maintenance and Service Guide
HP Pavilion g6-2200 Manual
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- HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 1
HP Pavilion g6 Notebook PC Maintenance and Service Guide - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 2
Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 4
iv Safety warning notice ENWW - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 5
and speakers 13 Keys - Windows systems 15 Keys - Ubuntu Linux systems assembly subcomponents 25 Mass storage devices ...26 Miscellaneous parts ...27 Sequential part number listing 28 4 Removal and replacement procedures 33 Preliminary replacement requirements 33 Tools required ...33 Service - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 6
Service door ...41 Optical drive ...42 Hard drive ...44 Memory module ...46 WLAN module ...49 Keyboard ...51 Top cover ...56 Speakers ...60 Power button board 61 TouchPad button board 63 TouchPad LED board 64 Display assembly ...66 USB board ...72 Power connector ...73 System board ...74 RTC - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 7
Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications 98 8 Backing up, restoring, and recovering (Windows 8 99 Creating recovery media and backups 99 Creating HP Recovery media 100 Restore and recovery ...101 Using Windows Refresh for quick and easy recovery 102 Remove everything - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 8
viii ENWW - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 9
Category Product Name Processors Chipset Graphics Description HP Pavilion g6 Notebook PC AMD® A10-4600M processor (3.2 GHz/2.3 GHz GB of dedicated video memory (128 MB x 16 DDR3 @ 900 MHz x 8 pcs) 128-bit M2 package, supports HD Decode, DX11, HDMI, and PX5 ● AMD Radeon HD 7670M with 1 GB - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 10
6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses Supports HP 3D Drive Guard Customer-accessible Serial ATA (SATA) Supports the following single hard drive configurations: ● 1 TB, 5400 rpm, 9.5 mm ● 750 GB, 7200 rpm, 9.5 mm ● 750 GB, 5400 rpm, 9.5 mm ● 640 GB, 5400 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 11
second), fixed angle (no tilt), with activity light and single digital microphone High-definition audio supports: Microsoft® Premium requirements with HP Altec Lansing speakers (2) Supports Dolby Advanced Audio v2 Integrated 10/100 network interface card (NIC) Integrated wireless local area network - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 12
size island style textured keyboard with numeric keypad (Black) TouchPad with 2 buttons ● Multitouch gestures enabled ● Taps enabled as default ● Supports Win8 modern gestures Battery: ● 6 cell, 2.22 Ah, 47 Wh battery ● 6 cell, 2.55 Ah, 55 Wh battery ● Supports fast charge HP Smart AC adapter: ● 90 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 13
Category Operating system Serviceability Description Preinstalled: ● Windows 8® Professional (64 bit) ● Windows 8 Standard (64 bit) ● Ubuntu Linux ● FreeDOS 1.0 End-user replaceable parts: ● AC adapter ● Battery (system) ● Hard drive ● Keyboard ● Memory modules (2) ● Optical drive ● WLAN module - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 14
in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Connects an optional USB device. ● White: The computer is connected to external power and the - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 15
Component (8) Power connector (9) Security cable slot Description Connects an AC adapter. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. ENWW Right side 7 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 16
Left side Component (1) External monitor port (2) Vents (2) (3) HDMI port (4) RJ-45 (network) jack (5) USB 3.0 ports (2) (6) Audio-in (microphone) jack Description Connects an external VGA monitor or projector. Enable airflow to cool internal components. NOTE: The computer fan starts up - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 17
, see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. Supports the following digital media card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 18
area networks (WLANs). (2) Internal microphone (1) Records sound. (3) HP TrueVision HD Webcam Records video, captures still photographs, and allows video to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 19
Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 20
Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light (5) TouchPad light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep/Suspend state, which is an energy-saving mode. The computer shuts off power to the display and - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 21
Buttons and speakers Component (1) Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep/Suspend. ● When the computer is in the Sleep/Suspend state, press the button briefly to exit - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 22
Component (2) Speakers (2) Description To learn more about your power settings: In Windows 8: ● From the Start screen, type power options. Click Settings, and then select Power Options from the options displayed. In Ubuntu Linux: ● Click the System menu - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 23
with the fn key. Displays system information when pressed in combination with the esc key. Displays the Windows Start menu. Execute frequently used system functions. Displays the App bar. Controls the function of the by the directional arrows on the keys), press the num lock key. ENWW Top 15 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 24
Keys - Ubuntu Linux systems Component (1) fn key (2) Operating system logo key (3) Action keys (4) Operating system applications key (5) Integrated numeric keypad Description Displays system information when pressed in combination with the esc key. Displays the Operating system menu. - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 25
SSD)/hard drive bay, wireless compartment, and memory module compartment The service door provides access to the keyboard, ODD, SSD/hard drive bay, wireless compartment and memory module to restore computer functionality, and then contact customer support through Help and Support. ENWW Bottom 17 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 26
provides specific information about the product's hardware components. The product number helps a service technician to determine what components and parts are needed. The duration of the warranty period for the computer. An alphanumeric identifier used to locate documents, drivers, and support for - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 27
Computer major components ENWW Computer major components 19 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 28
(1) 39.6 cm (15.6 in) High Definition (HD), LED, BrightView (1366×768) display assembly NOTE: For more display assembly internal component spare part information, see Display assembly subcomponents on page 25. (2) Keyboard (includes keyboard cable): Keyboards for Windows 8 with black finish - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 29
Item Description ● For use in Northwest Africa Keyboards for Windows 8 with white finish: ● For use in the the Netherlands ● For use in the Czech Republic and Slovakia (3) Top cover (includes TouchPad board): ● Bright purple ● Ruby red ● Winter blue ● Sparkling black ● Linen white ENWW - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 30
-001 (6) TouchPad button board (includes cable) 683548-001 (7) Speaker assembly (includes cable) 681821-001 (8) System board (includes replacement thermal material): ● For use only with computer models equipped with UMA video memory, Windows 8 Professional, and a supported AMD A10, A8, A6 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 31
) 637193-001 (12) Heat sink assembly (includes replacement thermal material): ● For (includes cable) 682744-001 (14) USB board (includes cable) 683547-001 (15) Optical drive cable 682742-001 (16) -001 622643-001 Supports the following 7.0 mm, 6.35 cm (2.5 in) SATA - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 32
and bracket): ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive ● Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive (22) Service Door (included in Plastics kit) Rubber Kit (not illustrated, includes rubber feet) Spare part number 682745-001 641369-001 652972-001 675794-001 690020 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 33
Display assembly subcomponents Item (1) (2) (3) (4) (5) (6) (7) (8) Description Display bezel Webcam/microphone module HD Display hinge kit (includes left and right display hinges and brackets) 39.6 cm (15.6 in) high-definition, BrightView LED display panel Wireless antenna (includes wireless - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 34
-Layer Combo Drive ● Optical drive cable 681814-001 681815-001 682742-001 Hard drive Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives: ● -001 633252-001 634250-001 669300-001 634925-001 669299-001 622643-001 Supports the following 7.00 mm, 6.35 cm (2.50 in) SATA hard drives - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 35
adapter (PFC, EM, 3-wire) ● 90-W HP Smart AC adapter (PFC, 3-wire) ● 65-W HP Smart AC adapter (non-PFC, 3-wire) ● 65-W HP Smart AC adapter (RC/V, EM, 3-wire) Power use in South Korea ● For use in Israel ● For use in India Thermal pad Display screw kit Screw kit Spare part number 693713-001 693712- - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 36
, black, 1.83 m for use in Korea Power cord, AC, 3 wire, black, 1.83 m for use in Israel Power cord, AC, 3 wire, black, 1.83 m for use in India Battery, 6 cell, 2.20 Ah, 47 Wh Battery, 6-cell, 2.55 Ah, 55 Wh 320 GB, 5400 rpm hard drive 750 GB, 7200 rpm hard drive 750 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 37
Drive Service Door (included in Plastics kit) 39.6 cm (15.6 in) high-definition, BrightView LED display panel Display screw kit Screw kit Speaker assembly ( material) System board for use only with computer models equipped with UMA video memory, Windows 8 Professional, and a supported AMD A10, - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 38
Windows 8 Standard , and a supported AMD A10, A8, A6, or A4 processor (includes replacement thermal material) System board HP Smart AC adapter (RC/V, EM, 3-wire) 65-W HP Smart AC adapter (non-PFC, 3-wire) 90-W HP Smart AC adapter (PFC, 3-wire) 90-W HP Smart AC adapter (PFC, EM, 3-wire) System board - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 39
replacement thermal material) System board for use only with computer models equipped with AMD E2-1800 processor and Windows 8 Professional (includes replacement thermal material) Heat sink for use only with computer models equipped with UMA video memory Windows 8 keyboard for use in the United - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 40
for use in Canada, white (includes cable) Windows 8 keyboard for use in the Netherlands, white (includes cable) Windows 8 keyboard for use in the Czech Republic and Slovakia, white (includes cable) Web camera/ MIC High Definition (HD) Base enclosure System board for use only with computer models - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 41
screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 42
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 43
DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 700 V 11,500 V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 44
safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 45
smocks, aprons, and sleeve protectors ● Conductive bins and other assembly or soldering aids ● Nonconductive foam ● Conductive tabletop workstations with many as 63 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 46
components. The part number helps a service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. 38 Chapter - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 47
Computer feet Description Rubber feet kit Spare part number 680563-001 The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. ENWW Component replacement procedures 39 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 48
Battery Description 6 cell, 55-Whr, 2.55-Ah Li-ion battery 6 cell, 47-Whr, 2.20-Ah Li-ion battery Spare part number 593554-001 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 49
then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the service door: 1. Using a small Phillips screwdriver, loosen the service door capture screw (1). 2. Slide the service door (2) forward slightly and lift the front right corner (3) to tilt the - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 50
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the service door (see Service door on page 41). Remove the optical drive: 1. Using a small Phillips screwdriver, remove the PM 2.5 x 6.5 screw (1) that secures the optical drive - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 51
3. Pull the optical drive (3) out from the front until the optical drive is completely removed from the computer. 4. Remove the 2 PM 2.0 x 3.0 screws (1) that secure the optical drive bracket to the optical drive and then remove the bracket (2) from the optical drive. ENWW Component replacement - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 52
cable, hard drive bumpers, or hard drive bracket and screws. Description Spare part number Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives: 1 -001 500 GB, 5400 rpm 669299-001 320 GB, 5400 rpm 622643-001 Supports the following 7.00 mm, 6.35 cm (2.50 in) SATA hard drives: - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 53
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the service door (see Service door on page 41). Remove the hard drive: 1. Disconnect the hard drive cable (1) from the computer. 2. Lift the hard drive (2) to remove - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 54
. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object. NOTE: To use a dual-channel configuration with a second memory module, be sure that both memory modules are identical. Description 4 GB (PC3, 12800, 1600 MHz) 2 GB (PC3, 12800 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 55
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the service door (see Service door on page 41). To add or replace a memory module: 1. Spread the retention clips (1) on each side of the memory module slot to - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 56
5. Gently press the memory module (3) down, applying pressure to both the left and right edges of the module, until the retention clips snap into place. 48 Chapter 4 Removal and replacement procedures ENWW - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 57
and then contact technical support. Before removing the 40). 5. Remove the service door (see Service door on page 41). Main terminal. The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal. 2. Remove the PM 2.5 × 2.5 screw (2) that secures the WLAN module to the system board - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 58
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 59
spare part kit includes a keyboard cable. Description Keyboard Keyboards for Windows 8 with black finish: ● For use in the United States ● For use in the United Kingdom ● For use in Germany ● For use in France ● For use - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 60
Description ● For use in Northwest Africa Keyboards for Windows 8 with white finish: ● For use in the United -AD1 699498-B31 699498-BB1 699498-BG1 699498-DB1 699498-DH1 699498-FL1 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 61
4. Remove the battery (see Battery on page 40). 5. Remove the service door (see Service door on page 41). 6. Remove the hard drive (see Hard drive on page 44). Remove the keyboard: 1. Remove the PM 2.5 × 6.5 screw that secures the keyboard to the computer. 2. Rest the computer on its left side. 3. - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 62
4. Using a thin, non-conductive tool, press on the back of the keyboard through the release access hole until the keyboard disengages from the computer. NOTE: The keyboard icon indicates the location of the keyboard release access hole. 5. Turn the computer right-side up with the front toward you - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 63
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. ENWW Component replacement procedures 55 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 64
5. Remove the service door (see Service door on page 41 keyboard (see Keyboard on page 51). When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover: ● Power button board and cable (see Power button board - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 65
Remove the top cover: 1. Disconnect these cables from the system board: (1) Power button board ZIF cable (2) Speaker cable (3) TouchPad button board ZIF cable 2. Remove the following screws under the keyboard: (1) Five PM 2.5 x 4.0 (2) One PM 2.5 x 6.5 NOTE: This screw (2) also secures the speaker - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 66
4. Turn the computer upside down, with the front toward you. 5. Remove the following ten PM 2.5 x 6.5 screws that secure the top cover to the computer. 6. Turn the computer right-side up, with the front toward you. 7. Open the computer. 8. Lift the front edge of the top cover (1) until the left and - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 67
Reverse this procedure to install the top cover. ENWW Component replacement procedures 59 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 68
Service door on page 41). 6. Remove the optical drive (see Optical drive on page 42). 7. Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard on This screw also secures the power button board to the top cover. 60 Chapter 4 Removal and replacement procedures ENWW - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 69
button board Description Power button board Spare part number 683549-001 Before removing the power button board, follow Service door on page 41). 6. Remove the optical drive (see Optical drive on page 42). 7. Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 70
upside down, with the front toward you. NOTE: The power button board is secured by a screw that was previously removed when releasing the speaker. 2. Release the tape securing the power button board cable and remove the power button board and cable. Reverse this procedure to install the power button - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 71
door (see Service door on page 41). 6. Remove the optical drive (see Optical drive on page 42). 7. Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). Remove the TouchPad button board and cable - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 72
next step. 6. Carefully invert the TouchPad button board (1). 7. Release the ZIF connector to which the TouchPad LED board cable is connected, and then disconnect the TouchPad LED board cable (2) from the TouchPad button board. 8. Lift the TouchPad button board away from the top cover (3). Reverse - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 73
door (see Service door on page 41). 6. Remove the optical drive (see Optical drive on page 42). 7. Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). 10. Remove the TouchPad button board (see - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 74
battery (see Battery on page 40). 5. Remove the service door (see Service door on page 41). 6. Remove the optical drive keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). Remove the display assembly: 1. Disconnect the display panel cable (1) from the system board - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 75
may be necessary to release the USB board ZIF cable to remove the wireless antenna cables. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 3. Remove the four - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 76
subcomponents: a. Remove the plastic screw covers (1) and the two PM 2.5 × 3.5 screws (2) that secure the display bezel to the display assembly. b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 77
6. If it is necessary to replace the webcam/microphone module: a. Detach and release the webcam/microphone module (1) as far as the webcam/microphone module cable allows. (The webcam/microphone module is attached to the display enclosure with double-sided tape.) b. Disconnect the webcam/microphone - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 78
b. The hinge covers are held in place by two of the same screws as the display hinges. Using a small tool to pry, remove the hinge covers. c. Lift the top edge of the display enclosure, (1) and then swing it up and forward until it is perpendicular to the display panel. d. Release the adhesive strip - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 79
8. If it is necessary to replace the display hinges: a. Remove the four PM 2.0 × 3.0 screws (1) that secure the display hinges to the display panel. b. Remove the display hinges (2). The display hinges include the display hinges and brackets 9. If it is necessary to replace the display panel cable: - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 80
display assembly. USB board Description USB board (includes cable) Spare part number 683547-001 Before removing the USB board, follow computer. 4. Remove the battery (see Battery on page 40). 5. Remove the service door (see Service door on page 41). 6. Remove the optical drive (see Optical drive on - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 81
8. Remove the keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). Remove the USB board: 1. If not released already, release the ZIF connector (1) to which the USB board cable is connected, and then disconnect the USB board cable from the system board. 2. Pry the - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 82
Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page System board Description Spare part number For use only with computer models equipped with UMA video memory, Windows 8 Professional, and a supported - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 83
door (see Service door on page 41). 6. Remove the optical drive (see Optical drive on page 42). 7. Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). When replacing the system board, be sure that - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 84
heat sink on page 82) ● Processor (see Processor on page 83) Remove the system board: 1. Disconnect the following cables from the system board: (1) Display panel cable (2) Optical drive cable (3) USB board cable (4) Power connector cable 2. Remove the PM 2.5 × 4.5 screw (1) that secures the system - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 85
door (see Service door on page 41). 6. Remove the optical drive (see Optical drive on page 42). 7. Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). 10. Remove the system board (see System board on - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 86
3. Remove the RTC battery (2) from the system board. (The RTC battery is attached to the system board with double-sided tape.) Reverse this procedure to install the RTC battery. 78 Chapter 4 Removal and replacement procedures ENWW - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 87
door (see Service door on page 41). 6. Remove the optical drive (see Optical drive on page 42). 7. Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). 10. Remove the system board (see System board on - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 88
removed. Replacement thermal material is included with the base enclosure, heat sink, processor, and system board spare part kits. ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it ● A thermal pad is used on the graphics subsystem chip (3) and the heat sink - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 89
1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fan toward you. 2. Remove the two PM 1.5 × 2.5 screws (1) that secure the fan to the heat sink and remove the two clips that secure the fan to the heat sink. 3. Remove the heat sink (2) from the fan. Reverse - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 90
door (see Service door on page 41). 6. Remove the optical drive (see Optical drive on page 42). 7. Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). 10. Remove the system board (see System board on - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 91
the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side included with the base enclosure, heat sink, processor, and system board spare part kits. Reverse this procedure to install the PCH heat - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 92
the service door (see Service door keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). 10. Remove the system board (see System board on page 74). 11. Remove the heat sink (see Fan and heat sink on page 79). Remove the processor: 1. Use a flat-bladed screw driver - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 93
door (see Service door on page 41). 6. Remove the optical drive (see Optical drive on page 42). 7. Remove the hard drive (see Hard drive on page 44). 8. Remove the keyboard (see Keyboard on page 51). 9. Remove the top cover (see Top cover on page 56). 10. Remove the system board (see System board on - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 94
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 95
or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 96
or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. 88 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 97
(such as disk drives, display, keyboard, mouse, and printer). Setup Utility Utility. 2. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Use and selecting in Setup Utility Setup Utility does not support the TouchPad. Navigation and selection are by keystroke. - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 98
Start Setup Utility. 2. Select the Main menu. System information such as the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 99
system information is not displayed, use the arrow keys to select the Main menu. BIOS and other system information is displayed. 3. To exit Setup 1. Access the page on the HP website that provides software for your computer. 2. Follow the on-screen instructions to identify your computer and access - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 100
, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. 92 Chapter 6 Using Setup Utility (BIOS) and System Diagnostics (Ubuntu - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 101
Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration °C (41°F to 95°F) -20°C to 60°C (-4°F to 140°F) 10% to 90% 5% to 95% -15 m to 3,048 m (-50 ft to 10,000 ft) -15 m to 12,192 m (-50 ft to 40,000 ft) 125 g, 2 ms, half-sine 200 g, 2 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 102
Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/ min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 94 Chapter 7 Specifications ENWW - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 103
39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 21.0 cm (8.27 in) 35.9 cm (14.1 in) 39.6 cm (15.6) Up to 16.8 million - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 104
capacity: ● 1 TB = 1 trillion bytes ● 1 GB = 1 billion bytes Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 320 GB* 9.5 mm and 7.0 mm 70 mm 107 g max SATA 300 MB/sec ATA - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 105
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 2,700 KB/sec 6,750 KB/sec Multiword DMA Mode ENWW DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 97 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 106
Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write Random access time BD DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD- 2,700 KB/sec 6,750 KB/sec 4,500 KB/sec 4,500 KB/sec 4,500 KB/sec Multiword DMA Mode 98 Chapter 7 Specifications ENWW - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 107
guide HP drivers Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Help and Support - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 108
enabling Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 109
screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 110
Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support your computer, and reinstalls Windows. IMPORTANT: This option Troubleshoot from the boot options menu. 3. Select Reset your PC, and then follow the on-screen instructions - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 111
-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 112
or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 113
Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. ENWW Restore and recovery 105 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 114
drivers that were installed at the factory. Software, drivers, and updates not installed at the factory must be manually reinstalled. Personal files must be restored from a backup. NOTE: HP left side of the window, and then click Back Up Now. 4. Follow the on-screen instructions. Creating a restore - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 115
drivers and software installed on your computer, you may need slightly more than 8 GB of space. HP window, and click OK. 3. Select Overview from the panel on the left side of the window, and then click Backup Now. 4. Follow the on-screen instructions backup. You can manually back up your information - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 116
the panel on the left side of the window, and then click Back Up Now. NOTE: be restored, and then click Forward. 5. Follow the instructions on the screen. 6. Click Restore to start restoring services provided by various companies. For a small fee, they will keep your backup for you. A cloud service - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 117
voltage rating of 125 or 250 V ac, as required by the power system of each country or region. ● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. ENWW Requirements - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 118
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 119
type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. Industrial Standard C8303 (7 A, 125 V ac) configuration. 4. The flexible cord must be Type RVV, or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 120
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 121
6 AC adapter, spare part numbers 30 action keys identifying 15, 16 antenna removal 72 spare part number 25, 66 specifications 93 connector, power 7 connectors, service considerations 33 D default settings, restoring 90 deleted files restoring 101 Digital Media Slot, identifying 9 display assembly - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 122
79 spare part numbers 79 heat sink assembly spare part number 23 hinge removal 71 spare part number 66 hinge cover spare part number 66 HP Recovery Manager 103 correcting boot problems 104 starting 104 HP Recovery media creating 100 recovery 104 HP Recovery partition 104 recovery 103 removing 104 - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 123
number 60 speakers, identifying 14 specifications Blu-ray Disc ROM and DVD±R/ RW SuperMulti Double-Layer Drive 98 computer 93 display 95 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 97 hard drive 96 optical drive 97, 98 supported discs recovery 100 system board removal 74 spare part numbers - HP Pavilion g6-2200 | HP Pavilion g6 Notebook PC Maintenance and Service Guide - Page 124
, identifying 11 transporting guidelines 36 U USB 3.0 ports identifying 8 USB board removal 72 spare part number 23 V vents, identifying 8, 17 W webcam, identifying 10 webcam/microphone module removal 69 spare part number 66 Windows backup 100 File History 100, 101 Refresh 101, 102 reinstall 101,
HP Pavilion g6 Notebook PC
Maintenance and Service Guide