HP Photosmart 140 HP Photosmart 140 series - (English) Basics Guide - Page 48

printing problems, Problem, Possible cause, Solution - troubleshooting

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chapter 5 Problem The On/Attention light is blinking amber. Possible cause An unrecoverable error has occurred. Solution Try the following: • Turn off the printer. Unplug the printer's power cord, wait about 10 seconds, then plug it in again. Turn on the printer. • If this does not work, go to www.hp.com/support or contact HP support. For contact information, see the reference guide that came with your printer. printing problems Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Problem Possible cause Solution Paper does not feed into the printer correctly. OR Paper does not come out of the printer correctly. There may be too much paper loaded in the paper tray. Remove some of the paper from the paper tray and try printing again. For paperloading instructions, see load the paper on page 12. The paper width guide may not be adjusted correctly. Make sure that the paper width guide fits close to the edge of the paper without bending the paper. For paper-loading instructions, see load the paper on page 12. Two or more pieces of paper may be stuck together. 1 Remove the paper from the paper tray and leaf through the stack so the sheets of paper do not stick together. 2 Reload the paper into the paper tray and try printing again. For paper-loading instructions, see load the paper on page 12. The paper may be wrinkled or Try using paper that is not bent. wrinkled or bent. The paper may be too thin or too thick. Try using recommended paper. For more information, see recommended paper on page 51. 44 hp photosmart 140 series

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hp photosmart 140 series
chapter 5
44
printing problems
Before contacting HP support, read this section for troubleshooting tips or go to
the online support services at
www.hp.com/support
.
The On/Attention
light is
blinking amber.
An unrecoverable error has
occurred.
Try the following:
•
Turn off the printer. Unplug
the printer’s power cord,
wait about 10 seconds,
then plug it in again. Turn
on the printer.
•
If this does not work, go to
www.hp.com/support
or
contact HP support. For
contact information, see the
reference guide that came
with your printer.
Problem
Possible cause
Solution
Problem
Possible cause
Solution
Paper does not feed into the
printer correctly.
OR
Paper does not come out of the
printer correctly.
There may be too much paper
loaded in the paper tray.
Remove some of the paper
from the paper tray and try
printing again. For paper-
loading instructions, see
load
the paper
on page 12.
The paper width guide may
not be adjusted correctly.
Make sure that the paper width
guide fits close to the edge of
the paper without bending the
paper. For paper-loading
instructions, see
load the paper
on page 12.
Two or more pieces of paper
may be stuck together.
1
Remove the paper from the
paper tray and leaf through
the stack so the sheets of
paper do not stick together.
2
Reload the paper into the
paper tray and try printing
again. For paper-loading
instructions, see
load the
paper
on page 12.
The paper may be wrinkled or
bent.
Try using paper that is not
wrinkled or bent.
The paper may be too thin or
too thick.
Try using recommended
paper. For more information,
see
recommended paper
on
page 51.