HP Photosmart Premium TouchSmart Web Printer - C309 User Guide - Page 156

CAUTION, Solution 2: Close the print carriage latch, If this did not solve the issue

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Solve a problem CAUTION: Be careful not to bend the tab out more than about 1.27 cm (0.5 inches). 11. Reinstall the ink cartridge. It should now snap down into place. 12. Close the ink cartridge access door, and check if the error message has gone away. 13. If you still receive the error message, turn the product off, and then on again. Cause: The indicated ink cartridges were not installed correctly. If this did not solve the issue, try the next solution. Solution 2: Close the print carriage latch Solution: Lift the latch handle and carefully lower it to make sure that the latch securing the printhead is securely closed. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. Errors 153

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CAUTION:
Be careful not to bend the tab out more than about 1.27 cm
(0.5 inches).
11.
Reinstall the ink cartridge.
It should now snap down into place.
12.
Close the ink cartridge access door, and check if the error message has gone
away.
13.
If you still receive the error message, turn the product off, and then on again.
Cause:
The indicated ink cartridges were not installed correctly.
If this did not solve the issue, try the next solution.
Solution 2: Close the print carriage latch
Solution:
Lift the latch handle and carefully lower it to make sure that the latch
securing the printhead is securely closed. Leaving the latch handle raised can result
in incorrectly seated ink cartridges and problems printing. The latch must remain down
in order to correctly install the ink cartridges.
Errors
153
Solve a problem