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HP Photosmart Premium TouchSmart Web Printer - C309 User Guide - Page 98

Replace the cartridges

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Page 98 highlights

Maintain the HP Photosmart Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge. a. Open the cartridge access door by lifting from the front-right of the product, until the door locks into place. Wait for print carriage to move to center of the product. b. Press tab on cartridge, then remove it from slot. 3. Insert new cartridge. a. Remove cartridge from packaging. Replace the cartridges 95

Section	Page
Contents	4
HP Photosmart Premium Web C309 series Help	6
Get to know the HP Photosmart	8
Printer parts	8
Control panel features	10
Status Dashboard icons	10
TouchSmart Web Manager	11
How do I?	14
Print	24
Print documents	24
Print photos	25
Print on specialty media	33
Print a Web page	34
Scan	40
Scan to a computer	40
Scan to a memory card or USB storage device	41
Copy	46
Copy text or mixed documents	46
Reprint photos	52
Fax	54
Set up the HP Photosmart for faxing	54
Send a fax	73
Receive a fax	75
Save photos	76
Save photos to your computer	76
Back up photos to a USB storage device	77
Save photos to Snapfish	79
Share photos using Snapfish	80
Network setup	84
Add the HP Photosmart to a network	84
Install the software for a network connection	91
Set up a Bluetooth connection	92
Maintain the HP Photosmart	96
Check the estimated ink levels	96
Order ink supplies	97
Replace the cartridges	98
Cartridge warranty information	100
Print and evaluate a print quality report	100
Solve a problem	106
HP support	106
HP support by phone	106
Phone support period	106
Placing a call	106
After the phone support period	107
Additional warranty options	107
Setup troubleshooting	107
The product will not turn on	108
After setting up the product, it does not print	110
Uninstall and reinstall the software	112
Print troubleshooting	113
Check cartridges	114
Check paper	114
Check product	115
Memory card troubleshooting	118
The product does not read the memory card	118
The photos on the memory card do not transfer to my computer	119
Photos in a connected digital camera with PictBridge do not print	120
Scan troubleshooting	121
Text is incorrect or missing	122
Copy troubleshooting	122
Fit to Page is not working as expected	122
Fax troubleshooting	123
Things to try first	123
The product is having problems sending and receiving faxes	126
The product is having problems sending a manual fax	127
The quality of the fax I sent is poor	128
Fax transmission is slow	128
The product cannot receive faxes, but can send faxes	130
I hear static on my telephone line since connecting the product	132
The fax test failed	133
Errors	140
Product messages	141
Photo tray problem	141
Missing HP Photosmart Software	143
File messages	144
Photos not found	145
Supported file types for the product	146
File corrupted	146
General user messages	146
Memory card error	147
Cannot crop	147
Card access error	148
Paper messages	150
Power and connection messages	150
Ink cartridge and printhead messages	150
General printer error	152
Incompatible ink cartridges	152
Ink cartridge problem	154
Check ink cartridges	160
Install printhead and then cartridges	163
Printhead appears to be missing or damaged	168
Printhead problem	173
Ink cartridge is missing, incorrectly installed, or not intended for your product	179
Technical information	188
Notice	188
Cartridge chip information	188
Specifications	189
Environmental product stewardship program	191
Eco-Tips	192
Paper use	192
Plastics	192
Material safety data sheets	192
Recycling program	192
HP inkjet supplies recycling program	192
Set the Energy Save Mode	193
Power consumption	193
Disposal of waste equipment by users in private households in the European Union	194
Chemical Substances	194
Battery disposal in the Netherlands	195
Battery disposal in Taiwan	195
Attention California users	195
EU battery directive	196
Regulatory notices	197
Regulatory model identification number	197
FCC statement	198
VCCI (Class B) compliance statement for users in Japan	198
Notice to users in Japan about the power cord	198
Notice to users in Korea	199
Notice to users in Germany	199
Noise emission statement for Germany	199
HP Photosmart Premium Web C309 series declaration of conformity	200
Regulatory wireless statements	200
Exposure to radio frequency radiation	201
Notice to users in Brazil	201
Notice to users in Canada	201
European Union regulatory notice	202
Notice to users in Taiwan	202
Regulatory telecommunication notices	203
Notice to users of the U.S. telephone network: FCC requirements	204
Notice to users of the Canadian telephone network	205
Notice to users in the European Economic Area	206
Notice to users of the German telephone network	206
Australia wired fax statement	206