HP Presario 8000 Compaq Presario Desktop Products Warranty & Support Guid - Page 3

Compaq Support Process Compaq offers a wide variety of service and support options that are available around the clock for Compaq customers with products that are either in or out of warranty. If you have a question or a problem arises, for the fastest service we suggest that you seek assistance from Compaq service and support in the following manner. 1 Use the Help and Support features that are installed with your product and refer to your product documentation for specific instructions and troubleshooting information. 2 Visit Compaq online service and support at www.compaq.com/consumersupport Compaq online service and support is available to all Compaq customers for the life of their Compaq products. It is always available and is your fastest source for up-to-date product information and expert assistance that includes: • Fast access to qualified online support specialists. • Lifetime access to customer communities where you can join discussions, review information, and collaborate with other users just like yourself. • Software and driver updates for your product. • Valuable product and troubleshooting information for common problems. • Proactive product updates, support alerts, and newsgrams are available when you register your product. 3 Contact Compaq Customer Care by phone 24 hours a day, seven days a week in both English and Spanish (U.S. only) via 1-800-OK-COMPAQ. Canadian customers can reach us at the same number for support in both English and French. When you call please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period. Software Support America Online U.S.: 888-346-3704 - Canada: 888-265-4357 www.aol.com ArcSoft www.arcsoft.com AT&T WorldNet 800-400-1447 - www.att.net CompuServe 2000 800-944-9871 - www.compuserve.com Corel www3.corel.com Detto Technologies 866-338-8663 - www.detto.com EarthLink Dial-up customer service: 800-890-6356 Dial-up technical support: 800-890-5128 Broadband customer service and technical support: 888-829-8466 www.earthlink.net InterVideo (only DVD-ROM models) www.intervideo.com Microsoft Network 800-386-5550 - www.support.msn.com MusicMatch www.musicmatch.com Quicken Basic (Intuit) 900-555-4688 - www.intuit.com Veritas (only CD-RW and DVD+RW/+R models) www.veritas.com Yahoo! - User Support www.yahoo.com 3