HP Presario 8000 Compaq Presario Desktop Products Warranty and Support Guide
HP Presario 8000 - Desktop PC Manual
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- HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 1
Compaq Presario Desktop Products Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 1 Year Express Parts Replacement with Compaq's award-winning Easy Access Design IMPORTANT NOTE If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 2
product names mentioned herein may be trademarks of their respective companies. HP shall not be liable for technical or editorial errors or omissions kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 3
-party hardware and/or software installed - Detailed, specific questions We have a variety of services available online to help you find answers to your questions and resolve problems - 24 hours a day, 7 days a week. Log on to our online services site at www.compaq.com/athome/support/ where you will - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 4
CONTACT NUMBERS Technical Support After Warranty Software and Hardware Technical Support ($39.95* [U.S.] per incident) * Subject to change without notice. www.compaq.com/ athome/support/ 1-208-4PC-HELP 1-208-4PC-HELP - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 5
COMPAQ PRESARIO DESKTOP PRODUCTS LIMITED WARRANTY AND TECHNICAL SUPPORT General Terms EXCEPT AS EXPRESSLY SET FORTH IN where HP or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty. However, warranty service availability - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 6
of this product will be uninterrupted or error-free. HP is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Compaq branded product. This Limited Warranty does not apply to expendable parts. This Limited Warranty does not extend to any - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 7
part back to HP. If an HP Customer Support Specialist determines a hardware problem with your PC, and you are within the one-year Limited Warranty period, a replacement part will be shipped directly to you along with detailed instructions. To contact a Customer Support Specialist, go to www.compaq - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 8
bringing your PC to an HP Authorized Service Provider. Upgrading My Limited Warranty Coverage HP offers warranty service extensions and upgrades that allow you to meet your individual product support needs. For information on how to order warranty extensions and upgrades, go to www.compaq.com/athome - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 9
Compaq Presario Personal Computer System Model Number(s): 8000 series, S0000 series Product Options: All conforms to the following Product Specifications A14 - Harmonics IEC 61000-3-3:1994/EN61000-3-3:1995 - Flicker FCC Title 47 CFR, Part 15 Class B2)/ICES-003, Issue 2 AS/NZS 3548:1995 + A1 + - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 10
Operating Specifications Electrical ratings: Models: 8000 series, S0000 series 100-127 V /200-240 V , 4/2 A, 50/60 Hz Operating temperature: 5° to 35° C (On models with DVD+RW/+R drives, the operating temperature is 5° to 30° C) Storage temperature: -40° to 70° C Operating humidity: 15 to 80% @ - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 11
: The Compaq Presario is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 12
the power cord supplied with this unit. Consumer Information and FCC Requirements Telephone Connection ■ This equipment complies with Part 68 it may also cause harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until it has been - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 13
service to report the problem to Compaq's Consumer PC Division, or to one of our authorized agents. Service can be obtained by calling the Compaq Customer Support or individual. ENERGY STAR Compliance Compaq Presario PCs and Monitors marked with the certain telecommunications network protective, - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 14
the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 15
specifications were met. It does not imply that Industry Canada approved the equipment. AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your Compaq Presario WARNING: The power supply is not user-serviceable. To prevent damage to the power supply, have a - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 16
), networks, or modems before performing any of the procedures described in this guide. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. Lithium Battery Caution WARNING: The PC uses a lithium battery - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 17
line surges. 7 6 5 4 3 1 2 Antenna Grounding Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC - HP Presario 8000 | Compaq Presario Desktop Products Warranty and Support Guide - Page 18
Compaq Presario Desktop Products
Warranty and
Support Guide
±
1 Year Parts and Labor
±
1 Year Technical Telephone Support
±
1 Year Express Parts Replacement
with Compaq’s award-winning
Easy Access Design
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We
are available 24 hours a day, 7 days a week. We have specialists available to help you
with your technical support questions as they arise via the Web or phone (see Contact
Numbers chart within this document). As our valued customer, we want to make sure that
your support needs are met and any issues resolved as quickly as possible.
This document includes warranty information for the United States and Canada.
The information in this document is subject to change without notice.