HP Presario 8000 Compaq Presario Desktop Products Warranty and Support Guide - Page 8

Upgrading My Limited Warranty Coverage, Obtaining Technical Support, After My Technical Support

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Send-in for Repair If the parts required to resolve a technical problem on your PC are not included in HP's Express Parts program, then a customer support specialist will arrange to have your unit picked up and delivered to the service bench for repair. ASP Retailer Service Service can be obtained by bringing your PC to an HP Authorized Service Provider. Upgrading My Limited Warranty Coverage HP offers warranty service extensions and upgrades that allow you to meet your individual product support needs. For information on how to order warranty extensions and upgrades, go to www.compaq.com/athome/support/ in the U.S. or www.compaq.ca/english/support/ in Canada. Obtaining Technical Support After My Technical Support Period Expires HP is also available to support your product after the technical support period has ended. This outof-warranty support will be provided on a fee basis. The fee of $39.95* (U.S.) per incident will be charged to your credit card when you call 1-208-4PC-HELP in the U.S. or 1-905-206-HELP (1-905-206-4357) in Canada. *Subject to change without notice.

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Send-in for Repair
If the parts required to resolve a technical problem on your PC are not included in HP’s Express
Parts program, then a customer support specialist will arrange to have your unit picked up and
delivered to the service bench for repair.
ASP Retailer Service
Service can be obtained by bringing your PC to an HP Authorized Service Provider.
Upgrading My Limited Warranty Coverage
HP offers warranty service extensions and upgrades that allow you to meet your individual product
support needs.
For
information
on
how
to
order
warranty
extensions
and
upgrades,
go
to
www.compaq.com/athome/support/ in the U.S. or www.compaq.ca/english/support/ in
Canada.
Obtaining Technical Support
After My Technical Support Period Expires
HP is also available to support your product after the technical support period has ended. This out-
of-warranty support will be provided on a fee basis. The fee of $39.95* (U.S.) per incident will be
charged to your credit card when you call 1-208-4PC-HELP in the U.S. or 1-905-206-HELP
(1-905-206-4357) in Canada.
*Subject to change without notice.