HP ProLiant 2500 Compaq ProLiant Cluster HA/F100 and HA/F200 Administrator Gui - Page 128

Table 6-1, Solving Installation Problems

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Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-3 Table 6-1 Solving Installation Problems continued Problem Possible Cause MSCS installation will not complete on the first node. Insufficient space on nonshared drives for MSCS. Operating system is incorrect or deficient. Hardware does not support clustering. Primary IP address is invalid. The physical disk resource(s) cannot be brought online. Cluster nodes need to be rebooted. Hardware errors or communications transport problems. You may not have waited long enough to view the most up-todate data. Cluster Administrator takes a snapshot of the registry when it starts up. Action Ensure there is enough free disk space for the MSCS installation files. Ensure Windows NT 4.0 and appropriate service pack are installed. Ensure the hardware supports clustering. Run Compaq Cluster Verification Utility (CCVU) to verify that the hardware supports clustering. Verify that the addresses are valid. If DHCP is used to obtain noncluster IP addresses, run IPConfig.exe to ensure the network adapter cards have valid IP addresses. If the second IP address listed is 0.0.0.0, your primary address is invalid. Reboot cluster nodes after installing MSCS. Use Event Viewer to verify no hardware errors or transport problems exist. Check the event log for disk I/O error messages or indications of problems with the communications transport. Wait a minute, then click Refresh (F5). continued

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Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200
6-3
Table 6-1
Solving Installation Problems
continued
Problem
Possible Cause
Action
Insufficient space on nonshared
drives for MSCS.
Ensure there is enough free disk
space for the MSCS installation
files.
Operating system is incorrect or
deficient.
Ensure Windows NT 4.0 and
appropriate service pack are
installed.
Hardware does not support
clustering.
Ensure the hardware supports
clustering. Run Compaq Cluster
Verification Utility (CCVU) to verify
that the hardware supports
clustering.
MSCS installation will not
complete on the first node.
Primary IP address is invalid.
Verify that the addresses are
valid. If DHCP is used to obtain
noncluster IP addresses, run
IPConfig.exe to ensure the
network adapter cards have valid
IP addresses. If the second IP
address listed is 0.0.0.0, your
primary address is invalid.
Cluster nodes need to be
rebooted.
Reboot cluster nodes after
installing MSCS.
Hardware errors or
communications transport
problems.
Use Event Viewer to verify no
hardware errors or transport
problems exist. Check the event
log for disk I/O error messages or
indications of problems with the
communications transport.
The physical disk resource(s)
cannot be brought online.
You may not have waited long
enough to view the most up-to-
date data. Cluster Administrator
takes a snapshot of the registry
when it starts up.
Wait a minute, then click
Refresh (
F5
).
continued