HP Q6651C HP Designjet Z6100 Printer Series - User's Guide - Page 10

Colors are inaccurate ...157 PANTONE* colors are inaccurate 157 Colors between different HP Designjets do not match 157 The output is completely blank 159 The output contains only a partial print 159 The image is clipped ...160 The image is in one portion of the printing area 160 The image is unexpectedly rotated 160 The print is a mirror image of the original 161 The print is distorted or unintelligible 161 One image overlays another on the same print 161 Pen settings seem to have no effect 161 The image has a wood-grain appearance (aeroworms 161 12 Troubleshoot paper issues The paper cannot be loaded successfully 163 The paper has jammed ...163 Check the printhead path 163 Check the paper path 165 Prints do not stack correctly in the bin 165 Automatic paper-cutter does not function 165 Take-up reel paper jammed 165 Take-up reel does not wind ...165 13 Troubleshoot ink-system issues Cannot insert an ink cartridge 168 Cannot insert a printhead ...168 Cannot insert the maintenance cartridge 168 Front panel recommends reseating or replacing a printhead 168 Clean the printheads ...168 Align the printheads ...169 Reinsert printheads procedure 169 Image Quality Maintenance menu procedure 170 Scan errors during alignment 171 14 Troubleshoot other issues The printer is not printing ...173 The software program slows down or stalls while generating the print job 173 The printer seems slow ...173 Communication failures between computer and printer 174 Cannot access the Embedded Web Server 174 "Out-of-memory" error message 175 AutoCAD 2000 memory allocation error 175 The platen rollers squeak ...175 Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS 177 No output from Microsoft Visio 2003 177 Print job canceled and purged when held for preview 178 15 Front-panel error messages 16 Get help Introduction ...183 viii