HP Rx2620-2 ATI RADEON 7500 PCI Graphics Controller Installation Guide - Page 29

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HP-UX Configuration ATI RADEON 7500 PCI Graphics Controller Installation Guide Messages Xserver messages are typically logged to /var/X11/Xserver/logs. The two files that contain the messages are: /var/X11/Xserver/logs/Xf86.*.log /var/X11/Xserver/logs/Xstartup.*.log Where * is the display instance of the Xserver, which is usually 0. The Xstartup.*.log file contains messages from the X loader. The Xf86.*.log file contains messages from the Xf86 Xserver. The Xf86.*.log file is the file that should be checked first, should problems arise. Troubleshooting Table 4-2 Troubleshooting Criteria Problem Can not boot using VGA console. CDE does not start on the graphics display. OpenGL applications do not work. Blank or corrupt screen. Visual noise is present on the monitor. Description The EFI console has the ability to display output to any of the VGA devices. Console output is only supported on the serial console for systems with ATI Radeon 7500 cards installed. After booting CDE does not come up on the ATI Radeon 7500 display. 3D applications fail to run or run very slowly. The dtlogin process is running but the monitor is blank or corrupted. Flashes, dots, or other random artifacts are present on the monitor. Solution Connect a serial console and choose the serial console device as the Console Output at the EFI level. Is a keyboard and mouse attached? The Xserver will not start unless a mouse and keyboard are attached. Is the Xserver configured with the correct /dev/gvid devices? Accelerated 3D is not supported on the ATI Radeon 7500 graphics card. Some 3D applications may run through emulation mode at greatly reduced performance. Is the monitor connected to the correct display connection on the ATI Radeon 7500 graphics card? Does the monitor support the resolution and refresh rate that the Xserver is running at? At high resolutions and refresh rates this type of problem can occur on some monitors. Use only the cables provided with the monitors. Lower the refresh rate and/or resolution. 22 Chapter 4

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HP-UX Configuration
ATI RADEON 7500 PCI Graphics Controller Installation Guide
Messages
Xserver messages are typically logged to
/var/X11/Xserver/logs.
The two files that contain the
messages are:
/var/X11/Xserver/logs/Xf86.*.log
/var/X11/Xserver/logs/Xstartup.*.log
Where
*
is the display instance of the Xserver, which is usually 0. The Xstartup.*.log file contains
messages from the X loader. The Xf86.*.log file contains messages from the Xf86 Xserver. The
Xf86.*.log file is the file that should be checked first, should problems arise.
Troubleshooting
Table
4-2
Troubleshooting Criteria
Problem
Description
Solution
Can not boot using VGA
console.
The EFI console has the ability
to display output to any of the
VGA devices. Console output is
only supported on the serial
console for systems with ATI
Radeon 7500 cards installed.
Connect a serial console and
choose the serial console device
as the Console Output at the
EFI level.
CDE does not start on the
graphics display.
After booting CDE does not
come up on the ATI Radeon
7500 display.
Is a keyboard and mouse
attached? The Xserver will not
start unless a mouse and
keyboard are attached.
Is the Xserver configured with
the correct /dev/gvid devices?
OpenGL applications do not
work.
3D applications fail to run or
run very slowly.
Accelerated 3D is not supported
on the ATI Radeon 7500
graphics card. Some 3D
applications may run through
emulation mode at greatly
reduced performance.
Blank or corrupt screen.
The dtlogin process is running
but the monitor is blank or
corrupted.
Is the monitor connected to the
correct display connection on
the ATI Radeon 7500 graphics
card?
Does the monitor support the
resolution and refresh rate that
the Xserver is running at?
Visual noise is present on the
monitor.
Flashes, dots, or other random
artifacts are present on the
monitor.
At high resolutions and refresh
rates this type of problem can
occur on some monitors.
Use only the cables provided
with the monitors.
Lower the refresh rate and/or
resolution.
22
Chapter 4